Horrible sevice! I called to ask if they had a notary today at 3:30. I was td they would be there tell 4:30. I told them aim on my way. The notary left for the day at 3:45. He validated he did talk to someone yet took it upon himself to leave before hos shift ended.. I wasted 15 mins of my time driving out of town to obtain services. I will no longer use ups services. read more

Very rude service read other reviews. Went above and beyond not to help in order to upsell packaging material.

This store is a god send. If you had a negative experience it is most likely your fault. I dare you to visit another location, say Union City? The manager and staff are not only extremely quick but also professional. They look out for the best interest of the customer and don't sell you on overpriced and unnecessary things. I've been using this location every week for almost 3 years. The longest I've ever spent inside the store at a single time is 15 minutes and that's even when the line is out the door. If you're one of those people who doesn't know how to print your return label for an Amazon return this comment is for you. The UPS store is not Amazon. They have the right to charge you because you can't read directions. You are a stain to society. Get it together. read more

Their service is very efficient. I had to print a label and was helped by Ritu. Great service overall.

Went into this UPS for a drop off. The larger portly man working there was not paying attention to the fact customers were in the store, I called out to him multiple times only to see he had ear buds in and walked into the back completely oblivious. I again called out to him but to no avail. I guess the look of defeat and the multiple attempts to get the mans attention another sales man excused himself from another customer he was helping to come help me out. He was helpful, but halfway though him helping me the larger man came back out and just stared while licking his teeth and made me extremely uncomfortable. I would like to call the attention to the fact that his behavior was very unpleasant and he never once removed his earbuds . Thank you Calvin for helping me out sorry if the situation burdened you. (The larger man didn't have a name tag on) read more

I recently had a rush print job for company booklets. Hiten did a wonderful job of providing options to ensure the booklets looked perfect. He checked the borders and colors (I've been to other places that simply print whatever you give them) and made adjustments with my input. He also ran a sample to ensure the final product was exactly what I wanted. If you are ever in need of high quality, professional print services, I would highly recommend the UPS location on Fallon. read more

Very helpful staff and quick service! Love that they take care of Amazon returns so easily

Friendly and attentive staff. It's a very clean and organized store. There wasn't a wait time when I came in during my lunch hour (noon). Shipping was a breeze with the help of Hiten. In and out of that store in about 15 minutes. Thanks! read more

Even though we were late they still helped us after closing time but still helped and was king.

Nice couple owns this location. I've had horrible experiences at UPS and FedEx before where you can tell the ppl hate their job, but not here. Friendly, make good recommendations for me as a business owner, I will be back! read more

Tried to drop off amazon return and the clerk told me that the "hazard" label needs to be colored. I was like hmm... okay. I've done so many drop off packages to UPS (different store) and never had that problem before. I don't normally go to this store but since it is on the way to my destination that day, I thought why not and this BS happened. So I went to my usual UPS store near Shell gas station in Dublin and the clerk just accepted it no problem. read more

Very nice customer service. Prity helped me do the printing in such a short period of time while the other USPS store in Santa Rita refused to do it. Very friendly people here. Highly recommended read more

good customer service! I think that the store has improved a lot since the last time i went there

Great one stop for many needs. Very helpful, informative and quick and helping/moving the line.

These people are great service & quick !! Drop off is super convenient plus they are one stop shop for passport pics to printing to shipping to notary!! read more

If anyone come to the store. People greet or say something. This store looks like zombie. The guy Calvin who works there not even professional but rude as well. If you have to make ur day worst please knock there door. read more

I had a great experience getting my livescan finger prints done here! Everyone was so helpful and kind, and made the process very quick and simple!! read more

It was quick in and out. Very impressed with the attitude of the person at the counter. Few months back I had come here for notary and at that time also these folks were super helpful. Everything done nicely and quite neat. The only difficulty I find is finding a parking near their store otherwise all good here :). read more

The UPS Store - Printing Services Near Me - Dublin, California

I do not wish to give even 1 star but cannot post without giving 1. Extremely inefficient staff with zero clarity about mailing costs. Sending an over night package to Canada was cheaper than sending it via ground which would take 4 days ( and please note not very cheap 60$ vs 90$) It has been 4 days and my package is yet in transit with no clarity /update. And they have a long list of disclosures about how because of covid 19 the package is delayed !! Are you'll kidding us. When We ask for other options the only response is oh yes -you can just affix stamps and no tracking number will be provided They are taking sheer advantage of being the only ups in this area- this has happened to us multiple times . They are good for accepting Amazon returns but please save your money and go to usps / fedex or a better ups location to ship documents . All they do is Charge high/ exorbitant amounts and ship by snail mail ! read more

This store gets a ton of service from local east Dublin community. I never get the personal feeling walking into this store. In recent Amazon drop off, as small as putting tape over one box, while dropping off other packages they would not help you. Most places may out of courtesy, consider this as a simple gesture. The owner is cheap and not grateful for the sheer amount of service they get from customers. Try to give a little, or give a whole lot about your customer base. I should know as my brother in law owns several UPS stores and would not bat at helping! Disappointed. read more

Wow they could really use some customer service help, I believe his name was Hiten, but he's surely not the first face you wanna see in the morning. I came in asking about an Amazon return and was barely able to finish my sentence without getting attitude. Check out the UPS one exit over, I promise they're more helpful read more

After a few packages were stolen from our front door, I sent our packages here so I could pick them up in person. I thought the service here would be good because I've never had a bad experience at UPS before. This is the first time I've met a store owner this rude. He talks down to the women who work for him. I was embarrassed to have to stand in line and hear him talk like that to his staff. I also noticed that he talked down to female customers and often cut them off in the middle of their sentences. On the other hand, I saw that he was very nice to the men in the store, especially those who were from the Middle East or India. In the future, I will send my packages to a different UPS shop. read more

This is a UPS store. I don't really know what to say. They're nice. It's convenient for me. Prices are par for the course. Another one of those things...why didn't I think of that concept? Remember when you had to actually go to UPS at the airport to pick up a package. Getting old Yelpers. SYOY! read more

I always come here for my Amazon returns, Ritu is the one helped me today, she is very patient and professional, I will always come here even it's not the ups closest my house!. read more

The staff is never helpful and often slow. It doesn't look like employees at the store receive proper training on customer service.

Ritu was super helpful and gave us timely advice on returning the Amazon package. I will come here all the time for all my returns

We use UPS for business and during Covid-19 I used this store on multiple occasions since it is close to home. (2) times now my package, which I received a SCANED "Drop-Off" receipt, was NEVER delivered and, honestly, who "knows" where they ended up. (1) was a return of an AAPL watch (a personal purchase) so thank God Amazon was focused on customer sat and refunded us EVEN though it never made it back. Yesterday we went in to see where our package was (since the UPS 800 number has NO PERSONS answering - is it time to swirch to Fed-Ex? Ugh...) and the person at this stroe said was..."Call the 800 number" Huh? They never tryied using any systems THEY had to track a package sent from this store. Unhappy clients tend to do business elswhere..."Lose a package once, ok. Now twice? A trend. Good Luck. read more

I go here often and the people and owner are always pleasant and helpful. It's too bad parking is always a pain in the ass but that's not their fault. read more

Very rude attitude, as if they own the entire UPS business. For using a tape the lady said that they usually charge for packing!! Really for using a 1/4 inch of tape!! And that's not at all packing!! Anyone would help with that... and make it look like it's a favor they are doing for me. Never mind- I have electric car and don't mind taking my business elsewhere where I am NOT told that they are doing a favor to me - simple I take my business elsewhere who appreciate it and also are not rude!! read more

Good customer service just doesn't exist at this store. I brought in a box to ship back to Amazon. Shipping back boxes to Amazon is not new to me. Most times you take the product to a return location, with or without the box, and the return is a painless experience. This time the box I was returning was a bit heavy and an 18 x 24 x 24 size box, so bigger then normal. I didn't tape the top closed. That's where the problem was. I was told they would not take it without the top being closed. They were willing to do it for me but we're charging me $2.50 for 2 and a 1/2 feet of tape. Probably 2 cents worth. Just under principle I took it home, tapped it up, and returned 20 minutes later. SERIOUSLY, A FEW CENTS IN TAPE AND A FEW SECONDS WORTH OF TIME AND OUT LEAVES A HAPPY CUSTOMER. BUT NOT THERE. They lost me as a customer forever. Hope you read this and truly think about your customers next time. We pay your bills. UPS's policy is Customers 1st, I guess this store on Fallon Road in Dublin, CA doesn't follow the policy of Corporate. read more

One of the worst UPS store I've been to. The staff makes you feel they're doing you a favor. There's always a wait and they don't bother to even greet you. I'll go to the one farther away even if I have to just drop off an amazon return. Lots of my neighbors say the same thing about the two people who work there. Smile and be friendly. Maybe you won't lose your customers read more

3 dollars for taping or buy a roll of tape, what a friendly advise I got from the staff. Come the Fxxk on I already paid amazon almost $20 to get it return and I still need to pay more for my box not seal off. come to the store if you don't mind it at all or detour! read more

Prity was really helpful to hold the door when I just got in at 6:59pm. I didn't have the labels printed and she helped me with that. I just moved here and this store is definitely one of the better ones. read more

Came here to get something notarized and as it is conveniently located at the Fallon strip mall next to yummie eateries and target, you can run your errands and treat yourself after. It was vey quick and easy. The owner does everything and he is also very friendly. I also have to get my passport and life scan done and he said they do everything here. Awesome!!! The price for notary service is very reasonable 10$ read more

They've always been quick to help me. I found on Yelp that they took passport photos. They honored the coupon on Yelp and took and printed the picture very quickly. I use this location for my Amazon returns and it's always been easy. read more

Very friendly staff who always go the extra mile to make that extra errand (as dropping off packages always seems to be) pleasant and fast. The store is also in a very convenient and accessible area - right off 580 in the same plaza as a new Target in Dublin and across the highway from the new Livermore outlets. So when I go it's like killing two (or is that three?) birds with one stone! To summarize: Mailing off those packages can be a chore, but come here to make that chore as pleasant (and quick) as possible! read more

Very convenient location to pick up my package. Staffs were friendly and good service. Will go back if i need to ship something, mailbox or print out service. read more

Prity and her husband are SUPER kind and helpful! I came here to mail some medication to my parents overseas, and Prity's husband helped me find the cheapest option - which turned out to me US postal service. So even though I didn't end up mailing through him, he helped me package it up... and although I had no cash on me, he didn't charge me for the $2 box! I promised to come back and pay him for it the next time I go to the store. But 5 stars for his wonderful service and kind heart, he just really want to help his customers! read more

Had to get a document notarized so I went to this location. It's fairly new (~10 months) and tucked away in the Fallon Gateway Strip mall. I was greeted with a smile and left with a handshake and a smile. Prity (my notary) was very pleasant and she also let me know of other services they had in a very non-soliciting way. I'll be going here for all my business and notary needs. Wonderful service!! read more

I went there last week. I received extremely poor service. I think most guys in that store are pleasant and helpful but the guy that helped me was not at all. I think the owner of this store should know. He refused to take a package from me. I had to go to a different location where they gave me no trouble at all. So you see how one person can make a bad impression. read more