Jeanne and Bri are always very helpful when I come to make a shipment. I use this location frequently and can come in with 10 plus boxes over 30 pounds. The staff here is always happy to help and check in my packages. As long as I'm in the area, my business will ship through this location. read more

Douglas was very helpful with the shredding process and gave reasonable pricing. Will come back to do future services.

Excellent UPS store. Bri was exceptionally helpful and notarized my documents today. I recommend this store to anyone looking for UPS services. read more

An employee by the name of Susan was very friendly and assisted me very well with sending the product I purchased back to the provider. I would highly recommend going to that facility as the employees were very friendly and even greeted you when you came in read more

I needed help figuring out what to do with my QR code I received to send off my package and Susan had the magic touch with the scanner and was so kind while helping me. Great staff here thank you Susan(: read more

Thank you Douglas for your help today. You greeted me right when I walked in and offered a lot of ideas for what I was trying to do. i like the staff at this location. Great service. read more

Susan was a great help and took care of everything and made things easy for me! Very quick and easy service.

Great service from Patricia. She was super helpful, patient, and pleasant to work with.

Professional, speed, accuracy and bubbling personality. Jeanne has a personality larger than life and is excellent!

Jeanne, (the Sparkle Princess ) was very professional, knowledgeable and a pleasure to work with. Thank you Jeanne!

Had a very nice employee named Jeanne helped me with a few things Kind and helpful!Told me about a sale that I will use.

This location is never busy compared to other stores so I love that and Susan is always so kind and helpful!

I came in here on a Sunday, about 5 mins before closing, apparently. I was completely unaware they closed at 2. But I realized it when 5 mins into my Amazon return they locked the door after someone else left. I asked if they were closed or something and he said yes they close at 2 on Sunday. Myles was so kind and tho and told me he had to close out his drawers and get his closing stuff done so to go ahead and finish up. I even needed help at one point and he helped me. Most stores try to close 5 mins early and get an attitude. I think he could tell I sincerely didn't know bc of the confused look on my face. I normally go to the other location in Folsom, but I will be going to this one from now on bc of the great customer service. How kind to let me finish when he really didn't need to. Hopefully his manager appreciates what a great employee they have. He will keep people coming! read more

Jeanne was amazing, quick, friendly, efficient. Easy parking, quick and easy ... It was much easier than doing this review which required 85 character read more

Thank you Jeanne for providing such a wonderful service. Notary served me despite her work hours were finished. Really appreciate. All stars. read more

Again... Another Great Employee. ASHLEY helped me with a Notary for My Trust and was Very helpful with Small Suggestions on how to setup the page. It's why I come here..... thanks KWIEN read more

Very friendly staff, Jeanne was super helpful with packaging a larger awkward item! Highly recommend this UPS.

I used there notary services with a potential discrepancy, but Jeanne was very helpful, walking me through each question with professionalism and patience. I will definitely use her services again, and recommend her services. read more

Jeanne is always so cheerful and really knows her notary business inside and out. I only use this store for all my notary needs and any shipping I might have. I also use the Amazon return kiosk; so easy! read more

Amazing service especially for notary service. And, it wasn't crowded. Very reasonably priced too.

Notary services were quick and efficient Although there were interferences from other staff members and customers during my transaction, Jeanne handled it professionally. read more

Jeanne Thanks you for your help and allowing me to complete a task I want to be done. I had Marriage Certificate to complete since the Bride does not live in USA. I am US citizen . Thanks for showing a great path. Paul read more

great service & easy to work with, Patricia was amazing to work with & helped me with shipping my phone. would come again!

Jeanne was very professional and friendly. I was in a rush.... It was my first time in this location as I am new to the area and they were definitely more busy than I thought they would be. I mentioned this to Jeanne and said I'm going to be late. Jeanne took care of everything for me and sent me on my way. Thank you very much!!! read more

I would give this store ZERO stars, but not an option. Every time I have gone into this store, I remind myself of how rude they are. And I made the mistake of going in today, with the reminder in my head, that they are rude!! I had my package with the label on it and normally I'd use the kiosk, but I wanted some human interaction. As soon as I got to the counter, the clerk (female, dark hair, glasses, chubby), immediately grabbed my package and told me I HAD to use the kiosk. I told her I didn't want to use the kiosk, that I wanted her to scan it and provide me a receipt. She was incredibly rude and said no, I had to use the kiosk, that's what it's there for and insisted I use it - and at that point I told her she needed to step away from me. Apparently this particular employee is extremely lazy and provides very poor customer service. I'd be ashamed if I were the owner of this location and had people like this working for me. I do have a regular UPS store I use - the one in Broadstone Plaza and they will kindly scan your packages for you at the counter and not force you to use a kiosk. The kiosk is there for convenience for those that want to use it, however the clerks should still provide the level of service of assisting their customers in whatever manner they choose. What the heck did they do prior to the kiosks? Oh yeah, they scanned your packages!! I will NEVER use the UPS store again - not worth it!!! read more

I had Jeanne helping me today with printing and notarizing a paper. She was absolutely lovely and so helpful. We had fantastic conversation and I'll definitely be coming back here again! read more

Jeanne was very professional and helpful! Made notary service fun! I would definitely recommend this UPS store and notary.

Bri gave me exceptional service notarizing an important document. The team had super customer service and it was a nice place to get my business done. Greatly appreciated! read more

I needed to get a document notarized and Jeanne did a great job walking us through the process and ensuring proper submission. Definitely would recommend her as a notary. read more

Super-friendly clerk Jeanne looked after me and my sizable shipping box on 9/4/25. She was expedient but still able to banter. I would return here for any mailing - easy to find parking spots close to the entrance and the store somehow seems cozier than other UPS places. read more

Jeanne was cheerful and knowledgeable. She helped me ship a package quickly and professionally. No problems.

I needed some documents notarized and Jeanne helped me out. She was knowledgeable, friendly and very helpful. The process was quick. Thank you Jeanne! read more

Cathi went out of her way to help us with a notary yesterday. She is great my friend had a difficult time with his ID and Cathi helped solve the issue. read more

I dropped on in within six minutes to closing time. I knew I was cutting it close. To tell you the truth, I was anticipating the door to be locked. If they were locked, I totally understand. But they weren't. After I walked in though, they did lock the door. My package was already labeled and just needed to be scanned and mailed. If I had a lengthier transaction, I wouldn't have cut it this close. The two people working were pleasant and provided top notch service. I'm sure they wanted to end their day but they didn't express that to me. They were super efficient and didn't rush me. I was done and on my way in less than six minutes. That included waiting a few minutes since they had a customer ahead of me. read more

Jeanne was fun and professional. Best of all, the price was lower than she quoted. We will use this store again!

Great, attentive, professional customer service from all staff from the time we entered with staff asking what they could do to help! It was wonderful to see how all staff worked together to attend to any customers' needs "tag teaming" with each other to get our email docs printed in no time at all! Kudos to all staff and this UPS location! read more

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Jeanne made my day! She was so bright and friendly and patient with me this morning and helped me with all my packages that had different things that needed to be done. I wished everyone in customer service was a Jeanne! read more

I was directed here after the other Folsom UPS store didn't have a notary. There were 3 people ahead of me so I had to wait about 20 minutes. When it was my turn Jeanne was super friendly and conversant. Within a few minutes my form was notarized and on its way via UPS next day mail. Cost was $15 for notary which seems reasonable. read more

Love this location! Myles is fantastic, friendly, funny and just overall a great worker!

JEANNE, extremely helpful, extremely knowledgeable, very happy very thorough. Extremely positive one of my best experience with the UPS store quality service will definitely bring me back. Thank you William Vance. read more