Great customer service for all of your shipping needs. I've found my go-to for all things shipping!read more

Here is what my experience was like being robbed by dumpster divers. These people took a cigarette…read morecarton and a handful of wadded up stained brown bag from the grocery store and put the 1lb item I purchased in it . Charged me $40 to ship 1 state away. Must be desperate to pay the rent in that strip mall. AVOID

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.

My husband and I have visited this store several times over the last few years, and they are always…read morehappy to be of help whether we're shipping something or simply purchasing mailing supplies. We're always met with a pleasant greeting and impressed by their consistent efficiency and professionalism.

Love this location! I walked in and Nick immediately guessed that I was there for an Amazon drop…read moreoff. I love the efficiency of this. He was able to take care of me quickly and efficiently.

I, like everyone else, have gone to countless UPS stores in countless states. This UPS store is…read moreconsistently so rude, I will now not ever come to this location again. I have also had a UPS box for several years and attempted to have one at this store in the past and had the same kind of experience. I'm not sure what's going on in this place but I have to think it's management when so many of the employees seem so incredibly unhappy and are therefore terribly rude. I am literally driving all across town to go to a different location because I just can't deal with these folks. When one of the primary elements of this type of business is service, if not THE primary element, it kind of sucks when the service is so dismal.

The staff here is friendly and helpful! We have a company box and are very pleased with the…read moreservice. I like that we can access the box at any time, even outside of regular business hours.

This is a nice clean, convenient location with polite, helpful employees. The services provided…read morerange from mail box rentals, packing and shipping parcels, photo copies, other printed jobs (business cards, brochures, etc.) and an assortment of paper, office products and greeting cards. I personally use this business as a drop off site for UPS shipments which I pay for and print labels on-line. At first I was a bit embarrassed that I was being thrifty yet using the convenience of this business location. Then the owner cheerfully encouraged me and informed me they get fifty cents for each package dropped off there. I now confidently entrust them with my packages.

I accidentally left my computer at a customer job site. it would've been a five hour round-trip in…read morethe car to retrieve it. I called the UPS store and inquired about shipping it back to me and Renèe. The guy on the phone was nice and offered to go pick it up at my customer job site and get it shipped out same day. Remarkable customer service.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

I have received excellent service. They offer all kinds of services. They are very conveniently…read morelocated close to my house in Chevy Chase.

I purchased an item on Amazon and needed to return it. They make it super easy to do so at UPS…read more Request the return and Amazon will send you a code to show to UPS, and that's it. They will repackage and return ship for you. Easy peazy. 11

Workers are horrible unqualified for their job not helpful at all! They can't do a basic service…read morelike any other ups store.

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

Worst attitude I ever experience at any UPS. I asked for 6 envelopes and I was told that the only…read morecould given me 2. When I asked why, they told me it was UPS policy. I told them that they were the only ones who have that policy a short heavy set guy told me to go to another stores or go to UPS.com and ask there for the envelopers. I told them to shove them up and I left.