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    The UPS Store

    2.6 (107 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

    The UPS Store Photos

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    Front of UPS
    Clarissa S.

    So I usually come here to do returns for Amazon which is usually very quick. On Saturday and Sundays they do get busy. Today I wanted to go get some papers printed and they said it's $4.99 for service fee and 0.30 each copy I'm like that's insane! What is the service fee for? I'm just trying to print papers. It's not hard to print a paper. My printer isn't working so I thought hey go to local ups to support the business especially since it's a franchise. I'm good, thank you. Also, the employees are usually very helpful, but I do see a lot of new faces each time.

    The instructions' literal wording that apparently triggered the condescending response.

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    6 years ago

    Helpful 0
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    6 years ago

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    15 years ago

    Always helpful. They have everything you need to send a package.

    Helpful 2
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    5 years ago

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    9 years ago

    Helpful 0
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    11 years ago

    Helpful 2
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    10 years ago

    Helpful 2
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    12 years ago

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    11 years ago

    Helpful 1
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    10 years ago

    Helpful 1
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    10 years ago

    Helpful 0
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    Photo of Ron S.
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    10 years ago

    Helpful 1
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    227
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    10 years ago

    Helpful 2
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    10 years ago

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    8 years ago

    Helpful 1
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    Photo of Ashlee R.
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    10 years ago

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    7 years ago

    Helpful 2
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    10 years ago

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    10 years ago

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    8 years ago

    I have always received good service at this store. The employees are polite, friendly, and helpful.

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    11 years ago

    Helpful 3
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    10 years ago

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    Photo of The G.
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    15 years ago

    Please avoid and go to the USPS...this place has horrible customer service...they are rude and belittle each other in front of customers...

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    13 years ago

    Helpful 2
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    10 years ago

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    10 years ago

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    15 years ago

    Helpful 2
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    Page 3 of 3

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    During a busy time I needed notary service This office was convenient and helpful in getting the job done .

    Mentioned in 6 reviews

    Read more highlights

    US Post Office

    US Post Office

    3.7
    (20 reviews)

    I should have got the gentleman's name, but very very nice and helpful. Even when explaining bad…read morenews about the ins and outs of a process to a customer in front of me, as the customer grew annoyed the man stayed respectful and empathetic towards his situation. I applied for a passport and accidently filled the form out in blue ink. Instead of being told "its your responsibility to ensure you filled the form out correctly" like the PO off of Boulder Ave would have told me, the man said "No worries! go ahead over to the back counter and fill out this new form with that black inked pen and we'll get ya all settled!" While this may sound insignificant to some, there was a customer that also had an appointment for her passport right after me. And to compensate he pulled someone away from the back to help finish the last 2-3 minutes of my passport and start the first 2-3 minutes of hers at the same time. I left my pictures for my passport at home due to being in a rush, and even though I only selected a "non photo passport" appointment, he still quickly took my picture and adjusted the price. Even the other employees had a smile and shared some laughs with me. 10/10 night and day difference between the PO by my house and this one. I will now only be coming here for any Post Office related concerns.

    Best place to come the lady who works here is very kind sweet helps everyone and takes her time to…read moregive best customer service I never have a problem here I will deferentially use them as my new shipping drop off I don't trust the location by my house scary

    US Post Office

    US Post Office

    2.2
    (67 reviews)

    Getting there: If you follow the GPS directions you'll be ok…read morebut make sure it doesn't take you to the back of the building like mine did. Experience: I've been here a couple of times just to drop things off. It's a small post office so it doesn't get too crowded, at least from what I've seen and heard. The staff are very friendly and helpful although I don't think there is many at this location. I am almost always in and out, but I do wish they had the self serve machines so I could avoid standing in any lines.

    Absolutely horrendous post office to have to go to. I would rather be stuck in the busiest of DMV's…read moreon a saturday afternoon than have to make a trip to this post office. Time after time again they have proven to me that making the drive out to patton PO is worth it every. single. time. My parents recently both passed and I am 25. I had no idea where my dad had the mail box keys, and I simultaneously lost my wallet with my personal ID. This post office refused to help me get a new key to my mailbox and suggested I research the proper documents I need to obtain to get a key switched out. Thankfully the supervisor (latino fellow) was helpful and nice given my situation. Besides the one supervisor however, all three ladies at the front counter hate their jobs and you can tell. They are very short in their responses, blunt, and treat you as if you are an inconvenience if you are not 100% up to speed on all the ins and outs of the processes. I went to get a passport for the first time. Made an appointment, brought all my documents, and expected to be allowed to fill out the form at the office due to not having access to a printer. Instead of politely explaining to me that due to time constraints they cannot allow me and I must reschedule, I was told "Its your responsibility to ensure you have all forms and documents needed for your appointment, you should have came and grabbed a form before your appointment" (mind you this is after I was told they dont provide the forms). I went to the Post Office off of Patton today, and although I had filled out the form in blue ink due to my ignorance of that rule, the man said "dont worry! we wont turn you away! just go ahead and go copy it onto that form in the back and we'll get ya settled!". And yes there were other customers they were helping. 0 out of 10 for the PO in Highland, I will never step foot in here again. Customer service is laughable.

    The UPS Store - shipping_centers - Updated June 2026

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