That's what service is about! It was 100 degrees and I had a baby who had just fell asleep in the car. I pulled up front, and called to see if they would walk out and grab my package. It was an Amazon return so it did not even need a label. The lady was more than accommodating! Thank you! read more

I had requested a knock when I receive my live animal package. It was left at door no knock. My animal was dead. Doa Please keep at room temperature means keep warm on a cold day. I would appreciate it if you would read the box. Thank you read more

Continued great service whether you are shipping UPS, packaging or USPS. Recently had a holiday package go missing and then returned for an unknown reason. The owner took on the task personally to sort things out and got my package to it's recipient in California in short order. Highly Recommend. read more

Great service. Highly recommend this location for all of your personal and business shipping needs.

I'm really disappointed in the skinny man that works here. A gentleman in front of me was dropping off a package clearly marked fragile. As the man walked out the door the worker man dropped the package from about chest high onto the floor and rolled his eyes. He was cross with me while returning an amazon purchase and threw the package on the floor next to package the man in front of me just dropped off. His I'll temper makes me sad for the people that work with him. read more

I have been a regular customer here for some time. However when I went recently the front line people did not wear masks or have any type of barrier between customers and them. I asked the clerk why they were not wearing masks and she said that it is their personal choice. I feel like this is a total lack of concern for the health of the public coming in the store at this time with the virus going around and The health recommendations that we were masks I will not continue to go back there and I will start going to the post office to mail my packages. Lee M read more

I have never actually been to a store like this one before. I usually find crafty ways to utilize fax machines which don't belong to me, and I normally have no problem driving to the post office. However, being new to the area, I recently found myself in a bind, in need of a fax, a notary, and postal services... And I needed them fast! I found this store and it offers all those things and more. I was in and out in less than 5 minutes, and for about $7, I faxed, notarized, and mailed some important forms. The employees were super nice, quick, and helpful. read more

No matter how busy they are, their customer service is five star. The manager is professional and proficient and they can do anything I've needed no matter how difficult the task. I won't go anywhere else. read more

I went in to get something notarized and expected to have to mail it through USPS, but Wyatt knew I could fax the document; and that ended up being less than trying to overnight it. Not only did he provide me with a great customer experience, he was able to assist several other clients while I was getting everything ready to fax. Very impressive, great work!! read more

Owner was rude. I live nearby. I've been in this UPS Store many times for copies and faxes over the years. On one trip I asked to have documentation notarized. I had proper ID. The owner declined to provide the service because she said she didn't know me. I went down the street to my bank. They had no problem notarizing my documents. Also, wanted to spiral bind a keepsake document for my 8 year old granddaughter. They bound it immediately in black binding and clear cover, like a business presentation. There was no inquiry made as to my preference for color of cover or binding. Is courteous customer service a thing of the past? Guess I'll take my business to KINKOS FEDEX from now on. read more

These guys always exceed my expectations! Very friendly and helpful staff and the same great service EVERYTIME! read more

The reason I'm giving this store 2 stars is not necessarily because of the quality of the product. It's because of the hidden fees that the associate had plenty of opportunity to disclose. When I came in to get some images printed, I asked whether or not it would be easier for me to take a picture or for them to be scanned and the associate said scanning them would be best but never mentioned the cost of $1 per page that was scanned. That's the first hidden fee. The next hidden fee was a $30 setup fee to make the images the size I needed them. She said it was because it took her more than an hour but she didn't know how to work photo shop and had to continuously ask for help. So at this point, I'm being charged for her lack of expertise as well as not being told that there was a fee for this. If I had taken the picture, I would have cropped my own images and this would have been a non-factor. She also could not put more than one image on a page and so I was charged basically for each image. Yet somehow, it was my fault that I didn't know about the fees that were not posted anywhere in the store. Even the brochures about printing are behind the counter while all of the other brochures are up front and in the open. Imagine my surprise of being told that my bill was $75 when I was expecting to pay $20 at most. The hidden fees totaled $47. Of course I was livid. This project is NOT a $75 project. After negotiations and not getting all of my pictures printed I managed to get the bill down to $46.14, which is still entirely too much. They're not a bad store, but I recommend being wary of hidden fees and asking the cost of EVERYTHING you want done before having them start the work because you might just get slammed. read more

This store is always fast and efficient and has bailed me out on a number of occasions with presentations/business meetings. It was most recently when their professionalism, knowledge and compassion really shined through when I was creating/printing Memorial cards for my Mom's Celebration of Life. The workers suggestions, kindness and quickness was so very appreciated on such a tough day - I wish I could remember his name. Thank you. read more

Really disappointed with my experience here. The manager gave me misinformation about the pack and ship guarantee and now denies it, even though I've called UPS three times and they've given me different information than she continues to give. She keeps telling me they've denied my damages claim, while UPS tells me that all she has to do is call them and confirm that the store packaged the shipment for me in order to get my money for the damaged goods, and she refuses to do so. I've made at least six different phone calls and all I've been able to get her to do is refund me $25 of the $60 shipping and packaging costs, and no recovery of the value of the damaged goods. Very frustrating. I will not be using this store again. read more

Rude. Don't use this place if you are in a hurry. Came to make copies and had to wait for them to press something on the copier so I could actually make the copies. Then the copier ran out of paper and had to wait for the employee to complete another transaction before he could add paper to the machine. Like I said, don't come if you are in a hurry. read more

10 days before Christmas and I walked in to mail a package. I was in and out in 5 minutes. Fantastic service!

Always helpful and timely. I have dealt with them in person as well as via email for business and personal copy and shipping needs. Conveniently located. read more

After already getting turned away by a local FedEx facility with my 56 packages addressed to 56 different people, I reluctantly decided to try my luck at this UPS facility. To my surprise, they were more than helpful. They could not have made it easier on me. I dropped off all 56 packages and left nothing more than a call back number. Once the packages were finished being processed, they gave me a call to let me they were ready to go and that I could pick up my tracking labels. Couldn't say enough good things about this store and Pam who was immensely helpful. read more

There is only a few people that staff this place so when it gets busy it can take awhile for you to be helped. Also I will say I have not shipped through a lot of companies but they are on the pricier side. However, they staff is friendly and take great care of the packages they handle. read more

I used the UPS Store for 10 years. I was very happy with them and they treated me just like family! Deliveries made there. Deliveries picked up there. Print services. I've done it all with my UPS Store and was very happy with them! I would never get a post office box anywhere else again except for with them! read more

This is the best UPS store in the solar system. The employees here are SO UNBELIEVABLY HELPFUL. They have helped me with everything from faxing/copying random documents to printing/cutting RSVP cards for my wedding invitations, and THEY WORK FAST. I usually dread UPS store experiences, as I am lacking in the patience department, but the employees here really make every transaction a breeze. read more

I just finished printing here at this UPS store. Madison helped me and she was FABULOUS. This is the first time I have printed at a UPS store and I have to say I was impressed. I usually go to Staples or FedEx, but decided to try something new since I wasn't completely satisfied with Staples or FedEx. Madison was patient with all my printing requests, had no problem showing me the paper selections they had and she knew what she was doing. I will definitely come back to this store in the feature for my printing needs. read more

UPS sucks. The cost to ship is outrageous. Customer service sucks from drivers, probably because UPS doesn't care about their employees. I would NEVER NEVER NEVER use UPS again. I won't even order from a site that ships UPS. Packages lost, delivered to the wrong house, thrown onto porch without care just to keep up on their route. People pay way to much to ship with UPS for their packages to be damaged or lost. USPS is much more affordable and the packages are handled with care. My postman knocks on the door and gives me my package with a smile. Unlike UPS who just throws and runs, even when the package doesn't even make it to the porch. read more

I just moved to the area and needed something sent asap. Staff was vey friendly and extremely helpful. Not to mention they're a one stop shop with everything from mailing and shipping services to notary and print/fax. Very convenient! Will definitely go back! Prob lots of times! read more

They employees at this UPS store are always SO FRIENDLY and go OUT OF THEIR WAY to make your UPS experience one a great one! I have only needed the shipping aspect of the UPS store, but I ship all kinds of odd shaped things, hula hoops, fire staffs, etc. They are always so careful with my items, and make sure I get the best container and shipping at a good price. UPS is more expensive then USPS for odd shaped things, but because of the employees at THIS UPS, I prefer to ship with UPS. read more