Valerie provided exceptional customer service during my recent visit to The UPS Store in Lakeside…read more She efficiently assisted me with a return and the printing of three projects, ensuring everything was completed accurately and professionally. Her friendly demeanor, attention to detail, and commitment to excellent service made the entire experience seamless. Valerie went above and beyond and is a tremendous asset to the team and I greatly appreciate her assistance. Thank you again Valerie.

Customer Service was not good. Young lady working the…read moreregister was not at all friendly and she was Throwing boxes around.

Great customer service. Last week I needed a statement…read morenotarized and I was in & out within 15 mins. Yvonne is a sweetheart, very friendly and down to earth. Made the experience very pleasant. This is my go-to spot now.

This store is my go-to store for shipping and ups returns. They go the extra mile to make sure the…read morepackaging is proper and they put the labels in pouches for you. Best store of this genre.

Usually, this place is very, very busy, but today, not so much which I was surprised, and it was…read morenice not to have to wait in a big long line out the door. I had a priority mail package. I needed to add a signature to, I can't believe they charge me $10 for return receipt And a signature. It's a little bit outrageous I think.

Walked in 4:55 just to pickup a package that I couldn't sign for the day prior. Lady said they are…read moreclosed. Took off work early to get there before 5pm. Pretty lame if you ask me!

Just witnessed Peak Entitlement™ at the FedEx copy center…read more I'm calmly getting help from one of the clerks when this woman materializes behind me, immediately heavy-sighing like she's been stranded there for 47 business days. She'd been there all of a hot minute. ONE minute. Yet somehow the inconvenience was just radiating off her irritated face. Instead of walking up to the counter like a functioning adult, she starts talking directly to the clerk who is actively helping me. Bold strategy. I slowly turn and give her the kind of glare that, in my imagination, shoots laser beams. Sadly, only in my imagination. She doesn't get instant royal treatment, so she wobbles up to the counter, to a register that is not even open -- fully ignoring the fact that there is a line -- and demands to be helped. Ma'am. Everyone here is clearly busy. This is not a private concierge service. Eventually a clerk goes to assist her and directs her to drop her picture into one of the input trays... which just so happens to be attached to MY printer station. She barges right into my space without a single "excuse me," "sorry," or "can I just sneak by?" Nothing. Not even eye contact. Just pure bulldoze energy. I immediately comment, "YIKES," and snatch up my tax documents before she brushes against them and sends my entire financial life onto the floor. Lousy lady with no sense of personal space. Zero common courtesy. Zero situational awareness. Just aggressive impatience wrapped in entitlement. She continues acting annoyed while being actively helped. I'm watching her like... does she hear herself? Does she see herself? Because it's giving toddler-in-a-grown-huge soggy body demanding to be helped while others are waiting patiently in line My clerk, sweet angel that he is, thanks me for being patient. And I say -- loudly enough -- "Of course. You guys are busy. Patience is a virtue. I can't just walk in expecting everyone to drop everything for me." When she finally left, I told him, "God bless you all for your patience dealing with... that." They handled her with way more grace than I would have. I would have threw her sh@t out of that place and told her to get the hell out Anyway. Glad I won't have to see any more inconsiderate blobs of Santee today. The whole interaction gave me enough rage-fuel to power a small city, so now I'm off to burn it off at the gym and prevent myself from turning into an ugly impatient and inconsiderate low class person like that fat lady. Huge kudos to the young employees who continued to remain calm with this moron and continued to be respectful. That was great customer service. Look people, don't go to the store and expect service in a heartbeat. Even though it didn't "appear busy", these guys were all working and moving packages, scanning, multi tasking. Here's some advice for all you entitled Karen's and Kevins.... don't go anywhere acting like you're in a big hurry and expect everyone to hop skip and jump for you. Get out of the garbage cans and learn how to treat people in the costumer service department with respect. What I witnessed today, these guys acted opposite of what some lady complained about with this "James" employee from another review. I would absolutely not be surprised at why this person might have lashed out, with what I witnessed today with that inconsiderate nasty lady today spewing all kinds of negative energy.... That is the kind of crap that can push people from being patient and calm to frustrated and angry. So don't go there already in a bad mood. Get therapy but stop being rude to these employees. The clerk who helped me was extremely cordial, helpful and communicated with me very professionally.

I requested a single photo copy of a vital document. The quality of service was par, mostly had to…read morefigure out on my own. If you make a copy, sent from your phone to their email, prepare you wait over 5 min before the code is sent. I would do this beforehand. Next, if you print something and it doesn't come out right, you lost .84 cents per copy. You have to pre input your card before you make any copies.

I regularly have very high value audiophile electronics boxed and crated thru the San Diego…read morelocation. The store manager is also the lead "knowledge worker" that does all the custom work -- Joe. His ability to quickly and expertly make custom packaging is without equal in my experience. Moreover, his packaging has survived global shipping because he is so careful and competent. Todays shipment was a 130 pound subwoofer. Protecting the dynamic driver required making an inner sleeve to exactly fit the curved contours. A hot glue gun was used to bind high density materials to the required dimensions. See the pictures to understand the excellence.

They have everything you could need. Or, they will make it! Friendly service. Can ship all…read morecarriers I.e., FedEx, UPS,USPS

I went into the UPS Store in Santee this past week totally stressed out because I was by myself and…read morehad a car load of packages to unload and bring in. When I got inside with the first bunch I was greeted by a nice young man with the BEST smile named Randy! I explained to him that i was going to have to leave a pile of boxes & then go out to my car & go back & fourth until I was done. Randy immediately said, "Let me help you!". He followed me out to my car & took the biggest stack & helped me get it all done at once!!! Randy is an absolute GEM of an associate & i will be back to this location for all of my shipping needs because of him!!! Thank you, Randy! You truly saved the day--and your kindness was very much appreciated!

Always excellent staff who work as a team to ensure quality packaging. UPS does a great job. The…read moreSantee store is highly regarded. If you're a Vons shopper, this location is close by. The staff here is hard-working. They do their best to accommodate shipping requests. Additionally, they help customers with Amazon returns. The staff is super patient. The store has self-return stations, too. The staff are wonderful people with the best attitude. Never a bad day at this store. The staff runs the store efficiently. They deal with the public in the most professional way!

Great service!! Would go there again. Front desk and notary representatives were friendly and…read morewelcoming

This is a wonderful family run business. 5 stars definitely recommend! Notary friendly fast and…read moreefficient.

This has become my go to spot for Amazon returns, and even printing projects. All of the different…read morefolks I have worked with here on different matters from returns, getting a printout of a large head, etc. everyone has been incredibly patient and as helpful as possible. Reasonable prices for prints and just ease of use across the board. They've literally taken their time to help me each time, and with such kindness. Mad respect to the whole team here! You can have them print your pages for you for a bit of an extra charge or you can use the self-service center. I wish they had USB-C connectors but it is just USB-A but you also have the option of logging into your Dropbox account from the printers.

FedEx is THE ABSOLUTELY WORST shipping service EVER!!! Every single time I buy something and it is…read moreshipped by this company it never arrives the day it is supposed to. I sit ALL DAY waiting because it has to be signed for and, as always, the delivery "time window" keeps changing till they say a new delivery date will be posted. I swear I will NEVER buy anything again from a company that uses F You Express!!!

This is honestly one of the worst drop-off locations I've ever used. Their QR code scanner is…read moreconstantly broken, even though QR code drop-offs are supposed to be a free service. When I came in a few days ago, they told me they couldn't scan the code, printed the shipping label themselves, and then charged me for it without mentioning there would be a fee beforehand. I don't understand why customers are being charged for a service that is normally free, especially when the issue is that the store's equipment isn't working. If there was going to be a charge, that should have been clearly communicated before printing the label. Very disappointing experience. I won't be coming back.

The best service, great quality, and very good prices. It is…read moreso nice going into this copy place because they can do pretty much anything you need and they're very kind when talking with you. They helped me to get the exact service I needed.