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    The UPS Store

    2.9 (57 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 2 weeks ago

    Services - The UPS Store

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    Photo of Ron M.
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    7 years ago

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    Photo of Julia A.
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    1 year ago

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    7 months ago

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    1 year ago

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    3 months ago

    had to come in 3 times to ship a box. wouldn't offer a piece of tape after my second return. not helpful.

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    1 year ago

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    10 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

    It's always a pleasure to drop off packages here ! The employees are super friendly and they process the transactions quickly !

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    Local

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    1 year ago

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    4 years ago

    Helpful 2
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    2 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    15 years ago

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    16 years ago

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    15 years ago

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    Photo of Uri L.
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    7 years ago

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    5 years ago

    They are always fast at this location and friendly I get most of my packages here keep up the great work!

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    Photo of Tami W.
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    16 years ago

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    Photo of Arnold W.
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    17 years ago

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    5 years ago

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    7 years ago

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    5 years ago

    One of the worst UPS experiences, the staff is just rude, they don't like their job avoid this place.

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    8 years ago

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    Photo of Krysta M.
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    8 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    Photo of Ellen L.
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    11 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Convenient for quick UPS drop off, good rates for mail boxes (we've not used them for this) and they take styrofoam peanuts and styro sheet for recycle*.

    Mentioned in 2 reviews

    Read more highlights

    FedEx Office Print & Ship Center - The resource section with printer access.

    FedEx Office Print & Ship Center

    (200 reviews)

    I called this location after a disappointing experience at another one and was told they had the…read morebox size I needed and would set it aside for me. When I came by after work, they had the box ready as promised. The staff member who helped me was so nice and incredibly helpful. I unfortunately forgot her name, but she really made the experience easy and pleasant. I'll definitely be coming to this location from now on

    I will admit that i normally do reviews on larger more prominent businesses. So, I never put to…read moremuch thought about reviewing a FedEx store. But although it was only a fifteen minute interaction the customer service here was outstanding. I recently came in to ship out a few packages that were time sensitive in nature. Unfortunately, I was also pressed for time. So, I needed to print out labels, package items and have them processed in a timely manner. The whole process was a little bit frustrating considering I normally don't do this, like at all, Lol. Luckily, the guys that were on the schedule were super friendly, patient and overly helpful. They honestly made the whole process a breeze. My experience here deserves a huge shout-out! I just wish I would've gotten the names of each member of the team so, I could also give them their proper kudos. They were consistently friendly and helpful, and very experienced as well. They went above and beyond to assist a lost customer. Which I truly appreciated, After this experience. Huge thanks to the team for their great service!

    The UPS Store

    The UPS Store

    (56 reviews)

    I visited this UPS Store location because I was in the area for an optometry appointment. I came in…read moreto drop off a package to be returned to Amazon. Upon entrance, the employee greeted me and helped me right away. I showed the return QR code sent to me in the email. It was quick and seamless. The employee finished the transaction and wished me a good day. The store is clean and friendly service. No complaints!

    Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

    The UPS Store - shipping_centers - Updated May 2026

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