Thac was very helpful in taking both my returns. She assisted me when I had picked the wrong return location. I was in and out in no time. Thank you so much for you kind assistance read more

Thao always gives me great customer service! Her and Huyen & the team are super helpful!

I had a great experience at this UPS store. Huyen, provided excellent service - friendly, quick, and impressively bilingual in both English and Vietnamese. The store itself was clean and well-maintained. All the employees were attentive to customers' needs. My packages were collected and shipped on time as promised. Huyen is a sweetheart and cares and the customers that come into the store. Treating them and our packages with respect. Corporate UPS should take a look at this location as an example of how to run things around the area and give Huyen and the staff here a raise for the good work. read more

This UPS location is probably my most go to locations. I've been to quite a few for drop off for Amazon or just for the business and their staff, especially Huyen has always been super exceptional in helping out and making sure to always bring either a smile to my face or a receipt for your items that you drop off. Thank you for being one of the few UPS locations that knows how to treat their customers or clients well. read more

Best UPS Store I've been to out of all the ones in San Jose. Luckily for me it is the closest. Huyen is so friendly and helpful everytime I come in. They are very knowledgeable about shipping items and what's required. read more

Anytime I need to return or ship I go to this specific UPS location as the workers there are all knowledgeable and friendly. Huyen is always there when I come by and ready to help with a smile on her face. I really appreciate Huyen and the team's help whenever I need them. On the plus side, my daughter loves to tag along bc the team here always gives her a sticker. Thank you! read more

I had been going to this UPS for years, and always coming back here for the service. Huyen is very helpful and greeted with smile read more

The UPS Store - Shipping Centers Near Me - San Jose, California

Always get the Best service from Huyền, she is always helpful, quick and friendly I'm happy each time I highly recommend this location read more

This is one of the best location!!! They have good customer service. Huyen and Thao is very nice and always helpful.

Customer service is superior! The employees who work here are super friendly and efficient. The employee named Huyen is always there to help me with my Amazon returns and treats all customers really good. I love coming to this location because it close to my home and I'm always in and out l. I never have any issues. Thank you Huyen and the ladies who work here. read more

Thao is the best! Come here for your shipping services. Fast service there is usually not a line quick and efficient.

This store has the best customer service I have ever had from a UPS store. Huyen is always helpful and welcomes me with a bright smile! She is fast and good at her job! read more

The service, turn around in this store for passport , school poster, ad poster and packing and returns for both Amazon and normal business are very well managed by all of their staff with high levels of professionalism and customer service in mind. I would recommend this store, if you would like to support a good customer service oriented staff and their respective products read more

Best service from Huyen! Always very helpful, very friendly, best ups store I have ever been.

I have been using UPS Toyon for the last 2 years ever since I have moved to the neighborhood. I am always greeted with smiling faces. The staff is very efficient and helpful. I am always returning Amazon packages and the staff makes this experience fast and effortless. Thao helped me with my package and with the questions I had. Great service, Thao. I highly recommend Toyon Ave's UPS services! read more

Awesome customer service from Huyen! Appreciated all your hard work to help out your customer. High recommend!

I live close by and Huyen is always nice and great help! I came in with the wrong return label and she was able to help me change it so I don't get charged! read more

I have a PMB here at this location. I have had the pleasure of working with Huyen and the team. I love that when I come here I am recognized by name, greeted and given the best service. I value all the help I get regularly, it could be printing documents, sending something in the mail, and just today I completed my professional fingerprinting for my employer. I am so happy to have them at the end of my street, I love coming to get my mail, I highly recommend anyone in need of services, come here. I value the time they take to make sure everything is done correctly and complete before I leave the building. The best UPS store, I will forever keep them in my life, as the value and since of security is the best peace of mind. HUYEN IS THE BEST :) she's awesome and so sweet :) read more

The best customer service and everything there is so professional and amazing! Thank you for turning my day around when I was just entering into the establishment with a tired energy. The lady Thao has such an amazing and uplifting energy that it made everything so much better throughout my day. The people that work care about the customers and are amazing people! Thank you read more

I Love going to this UPS specially when Huyen is there! She greeted me and she is super friendly! This is my first time posting a review for ups~! She left a big nice impression on me! Huyen is Super Nice and she made me super comfortable during my time of returning lots of packages. I hope that you also encounter her as she is super helpful ^_^ !! Thank you Huyen! - ericka read more

The UPS Store - My drop off return package :) - Shipping Centers Near Me - San Jose, California

I've been coming here for years and I love the service. Everyone is very friendly. Thao helped me today. She was very nice and willing to help. I'm happy this is my go to spot. read more

I come here very frequently to return a lot of my Amazon stuff that isn't quiet what I ordered and I always find Huyen working at the front with a smile. She always greets me AND my two year old son, she asks him how he is and he always responds, he's usually a very shy boy and they always call him cute and give him stickers Thank you so much for always helping me with my returns and having a smile on your face Huyen!! read more

I am so glad to find this UPS store . The staffs is super : communicative, patient and knowledgeable. I always come with a bundle of heavy boxes( ship to Amazon storage) , Thảo and Huyen always helps me to carry all the heavy boxes, also assist me with impeccable services. All I received was a friendly attitude,,quick service and a smile. Also the other worker was kind. This will be our "go to" shipping store. Highly recommend this happy oasis of shipping and thank you to these great workers read more

I wanted to give a shout-out to Thao. My bf needed to send an important document but we didn't have the appropriate envelope and Thao provided us with one and even made sure to safely seal the shipping label to our envelope. She also noticed that we had some items to return and happily offered to scan them for us. We really appreciate her attention to customers and fast service. The staff at this UPS store have the best customer service. read more

Great service, the staff is very friendly and helpful. Our go to for services. We've never had to wait this place is usually quick and quiet l! read more

I had a great experience today because of your employee Thao. I can't thank her enough. I came in to get a very small photo of my father, who recently passed, laminated for the temple. Thao went above and beyond. It was the only small original picture of him that I had. The temple had asked me to get it laminated so it won't fade with time. Thao cleverly and kindly took the time to make me additional copies and laminate them for the future. A true act of humankindness! Thank you again, My-Le read more

I don't need to go to UPS very often, but when I do, I make it a point to go to this location (which is a bit out of my way, but worth it). The people here are helpful and friendly and I always get what I need. The employees are quick and efficient, so I've never had to wait long. The last time I was there, Huyen was particularly helpful. read more

To whom it may concern: I am taking the time to write this review because of the excellent service that I received at The UPS Store on Toyon in San Jose, CA. The employee's name was Thao. Every time I visit this UPS location she greets me with the utmost respect and handles all of my needs to superb satisfaction. I had 9 items that had to be mailed all over the country and 2 globally. She handled everything with precision and patience and I can sleep well knowing that all my recipients will receive their packages at the time agreed. I also have to acknowledge that the whole store of employees were super pleasant and were working as a team. I recommend Thao and The UPS Toyon branch to anyone who is looking for a store they can trust. Thank you for taking such good care of me today Thao. I will tell friends and I be back! Sincerely, Joe DeRose read more

Came in looking for faxing services. Huyen was especially helpful with the process and made sure everything went smoothly. I will definitely come back for any future services and highly recommend as well! read more

My package was delivered @9:51AM , received by employee -Gabriel. I went to pick up package at 2:00PM, told it wasn't there. I went home verified on my computer, returned to UPS store, they took another look it had not been checked in,yet. How long do packages sit to be checked in? read more

Quick & fast service with a smile and always helpful. Thank you Huyen for your services.

Huyen is great. She is knowledgeable about Fingerprinting. She can answer your questions and give you guidance on what to do next.

I don't know why I'm always so scared of returning things. This location makes it so easy and don't make me feel bad about returning multiple items. This time Thao helped me and she was super sweet and patient, I think I had more than 10 returns and 2 AT&T boxes that got a little mixed up. She helped me through everything and got it sorted out in less than 5 minutes. Would recommend if you are anxious about returning things like me read more

I cannot say enough, good things about this store. Wait waiting, very courteous, professional, and informative service. Thao helped me save a tremendous amount of time by maneuvering through the returning process. I go here often, and every time I do, their services is amazing. read more

I am writing this review to give special thanks to Thao and Huyen who made it possible for me to ship my large rug to my son who just moved into his new home all the way to Cleveland. Thao spent a least 1 day calling the freight company and clearing the way for this to happen. Things looked very doubtful at first, but Thao made it happen. Then Huyen worked tirelessly to secure the long rolled rug into 2 boxes so that things could move forward. Thao and Huyen really rock, and I am so grateful for all their help! Thao emailed tracking numbers to both me & my son who is so excited to receive this Persian rug which is a family heirloom. read more

Always amazing service. Very clean, organized, helpful and fast. Thao is always super friendly and goes above and beyond to help customers. We are so lucky to have this store in our neighborhood! read more

Nice and friendly store. Huyen is very professional and helpful when I struggle with my Amazon returns packages.

This is a small UPS store with the best customer service team. Friendly patient and helpful. keep up the great job.

Anytime I need to send something out. I use this UPS. Miss. Huyen is so sweet and helpful!! Service with a smile. read more

The UPS Store - Service is always great!! - Shipping Centers Near Me - San Jose, California

Highly recommend this UPS store. The staff is amazing!! Special shout out to Huyen who patiently assisted me each time I go there. She is always friendly, helpful and do everything she can to help me and others. read more