I went to the staples by Cerritos college to print a few certificates on card stock. 3 employees…read morebehind the counter, one of theme taking orders and no jobs running on any machine. they told me it would be 2.5 days to get 3 certificates printed. When I asked the female if it was possible to get my cert printed earlier, a taller male employee butted in and aggressively told me I had to wait like the other customers, that they had large jobs ahead of me... noting nothing was running, no jobs were being printed while I stood there. I drove over to Staples Seal Beach and met "OWEN". This young man "Owen" was working by himself, running three jobs at the same time, packaging, taking orders and helping people with printing questions. Owen was literally running between the printers, hustling to keep jobs going. He paused and quickly asked me what I needed, advising that the store was closing in 30 min. I told him I needed a quick print of certificates. OWEN jumped on it right away. telling me it should be picked up tomorrow but he would fit it in between jobs "right now". Owen packaged up the job he was working on on the printer and set my cardstock in, then completed my job perfectly. On the way out, I stopped to tell the female mgr of my experience. She simply stated, "yes, he has definitely made quite a few people happy tonight..." 3 confused employees doing "nothing" but making excuses why they can't get the work done, versus, one "OWEN" doing the job of 3 people, making no excuses whatsoever, and killing it! Great job OWEN! Staples at Cerritos College can definitely take some pointers from you and your Seal Beach store.

Train your so called 'Managers' better. This goes straight to the unprofessionalism of Julio and…read morethe experience with him regarding an Amazon package today. He was extremely rude and unprofessional. Word of advice, Learn to speak to customers. Half of your job is customer service and you failed at that. I'm going to make sure your district manager hears about this experience because you don't deserve the title of 'Manager'. Everyone else that works there have been great, you are a disgrace of the hard workers that deserve the title over you.

Amazing service, very efficient, and will definitely come back! Friendly shipping company that is…read moreboth UPS & Fedex Authorized Shippers so they're the perfect 1 stop shop

I needed a notary so I came here. Not sure why they have negative reviews, but I received excellent…read moreservice! The staff was super friendly and nice, maybe that's because I had my pup in a backpack with me. He generates a lot of interest lol But seriously, everyone was so friendly and accommodating. They greeted everybody that came in. They notarized my document quickly, and I was done in under 10 minutes. The place has things you need like cards and cute little knick knack gifts. I would definitely come here again for their services. I highly recommend them to anyone.

Easy convienient drop-off point for pre-paid packages. They'll give you a receipt showing that the…read moreitem was dropped off and let you know what the timeframe for carrier pick-up is. There is some parking in front and back. You can also pay to ship with the major carriers through them, but I haven't used this service so I can't speak to it.

The staff was very virtuous and patient ,.especially Eric, I'm glad after 6 months of having my…read moreprevious mail pickup place close due to financial hardship. Thank you for being there

The staff were excellent. The gentleman was very polite and apologetic for an issue that was out of…read moretheir hands. Even then I was still able to be in and out in a timely manor. 10/10 service.

This place is conveniently located in a shopping center with many other businesses I frequent…read more They offer all of the expected services such as packing and shipping, shipping supplies and stamps, but they also offer printing and notary services. I especially like that I can drop my pre-labeled return packages at the counter, since Fed Ex and UPS pick up there as well as USPS. They will print me a receipt I request it. The service is always friendly and helpful, and they seem like good people. One of my favorite reasons to visit this store is the amazing inventory of gifts, greeting cards, sweets, seasonal, (their Christmas ornaments are so cool) home decor and jewelry. One of the few stores that carries my favorite jewelry brand, Silver Forest! The buyer is constantly adding new and interesting items, really high quality, and prices vary. There is something for everyone! I like to support them as a small business,and they offer so much that I appreciate.

$.17 cent b&w and $.59 color copies for those printing btw…read more They also have a notary on call And helped me w my passport app

Copies made of a business critical document. Great clarification by staff as they processed the job…read moreand done expediently. So appreciate having this service in Belmont Shore!!

First time here. There's no signs on the outside to tell you which side is mailboxes and which side…read moreis the post office service. Once inside though, plenty of stock in mailing envelopes. Good signs explaining Priority Mail vs Priority Mail Express. Helpful staff to explain how to fill labels out. This location opens at 9am and only a couple customers came in while I was there. I will definitely use this location again.

I am writing this to warn others about the staggering level of incompetence and stubbornness I…read moreencountered at this location, specifically from a supervisor named MINDY. Avoid at all costs unless you need to drop off. She'll gaslight you and make you the Karen. On March 30 around 4:00 p.m., I went to a USPS location to deal with a money order that was over six months old. My bank couldn't deposit it because it was "stale-dated" per the bank's own policy. I came totally prepared with the original money order, the original receipt/stub, and my photo ID. The first location didn't know how to handle it, so I drove to this main office per their suggestion at about 4:20. When I got there, I asked for PS Form 6401 (money order inquiry form). Multiple employees told me they didn't have the form available and THEY would need to print it out. Of course, nobody actually attempted to print it. The clerk helping me had no clue how to process my request. When the supervisor, Mindy, happened to walk by, the clerk asked her if I could use the existing money order to purchase a new one. Mindy refused that request. I told them I understood and explained again that I wasn't asking to purchase a new one with the old one, but that I was just looking for a replacement money order. After refusing my request, Mindy just walked away. I asked the clerk if I could speak with her directly. The clerk said she'd go get her, but then came back and told me I'd have to wait. After waiting for an extended period of time, they told me the supervisor "might have gone to lunch" or couldn't be found and to call another/go to the original office, despite their policy stating ANY post office can handle this issue. I asked why I was being made to wait if she was nowhere to be found or went to lunch right before closing (also, what?). Then, magically, Mindy appears, right before closing. Instead of addressing my issue, she completely ignored me and asked the next person in line if they needed help dropping off mail. I spoke up and explained that as the purchaser/payor, I am requesting a replacement as these don't expire. She repeatedly told me they couldn't cash it and that I needed to go back to the original post office. I explained multiple times that I knew it was a large amount and I wasn't insisting on cashing it--a replacement money order was perfectly fine. I also let her know that this was already the fifth post office I'd been to (including the original location), and all of them said they didn't have enough cash on hand. I then pulled up the official USPS policy and FAQ page directly from their website on my phone and showed it to her. The policy specifically states that a money order is considered "spoiled" if you need a new recipient, and that spoiled or damaged money orders can be reissued immediately at no fee as long as you have the original money order and receipt. I explained that since my bank wouldn't accept it due to its age, I was requesting a replacement as a "spoiled" money order with myself listed as the new recipient, exactly as the policy outlines. Mindy literally just pointed at it and asked, "Is it damaged?" I responded that no, it wasn't physically damaged, but it was spoiled because the bank couldn't deposit it and I needed a new recipient. She flat-out refused to read the policy on my phone and just kept repeating, "That is not the policy." She was completely fixated on whether it was physically damaged and willfully ignored the actual definition of a spoiled money order while making it seem like I was causing a scene. Mind you, they were actively issuing new money orders to other people at the counter during this exact time! Despite this, Mindy just kept repeating that since it wasn't lost or physically damaged, she couldn't do anything. She completely ignored the official policy I showed her and the fact that I was asking for a spoiled replacement. SHE EVEN SUGGESTED I BUY ANOTHER ONE. I stayed there until closing time and left frustrated. After finally leaving, I went to another USPS office way out of my way, but closes at a later time. They had PS Form 6401 ready to go, understood the policy immediately, and handled my exact request without a single issue. Do not go here unless you want to be gaslit.

Friendly and straight to the point type of service. Been here for fingerprinting and USPS services…read more They will help you decide which is the best method of shipping depending on your needs.

I have used Yelp for many years and have never written a negative review until now…read more I was returning an item to a merchant and on their website they gave me the option to use Packagehub or USPS. I selected the first location offered, which was Packagehub, Mail Services Etc located at 2892 N Bellflower Blvd, Long Beach, CA 90815 as it was the nearest to me. The merchant then sent me a scan code to present to Mail Services Etc for the return. When I arrived I had barely gotten in the door when a person who was dressed in some kind of uniform, pounced on me. I wasn't sure if they were some kind security guard or what. They preceded to tell me that I needed to tape up my package so the item wouldn't fall out. I told them I was just following the merchant instructions. They then said that I would have to take it to USPS. I explained that the merchant had sent me to their location for the return and showed them the scan code on my phone. Then another employee emerged and said I would have to take it to USPS and again I explained that the merchant sent me there to process the return and showed them the scan code. That person said, "That's FedEx and we are not a FedEx store!" They kept yelling at me even as I was walking out the door; like a couple of children. When I returned to the car where my husband was waiting I told him what happened and he pointed to the store where it had FedEx signage all over it. When I arrived home I called the merchant and told them what happened and they were shocked. They created a new return to be dropped off at another location and said if that ever happens again to call them from the store that's the problem and they'll take care of it. It's probably better that I went to the other location because they were more professional and I felt the package was processed correctly. I'm not sure what the problem was, but maybe they're not tech savvy? They said they needed a label printed, but the merchant said, "No print out necessary"! If Mail Services Etc isn't doing business with FedEx anymore then they need to removed all FedEx signage from their store and from their website because it's false advertisement. They also need to stop doing business with packagehub. More importantly, they need to be more professional or just retire.

Proprietor was friendly and the location is convenient. I was able to drop my package off here…read moreafter being turned away for some unknown reason from the Anaheim location. It was great that 4th St Postal was ready to help.

They mailed my passport and all my personal information on my passport renewal application to a…read morehouse in Long Beach instead of the passport renewal center. This is nearly criminal, but, unfortunately it is just incompetence. It seemed like they knew what they were doing, until the delivery didn't happen and I checked the label, which had some random address in Long Beach instead of the Texas based passport office in it. How could they be so completely careless?