I needed a document notarized asap. I called several other businesses that required an appointment…read more I called this place...they said walk right in. Drove over and I was in and out of there quickly! Super helpful and friendly!

They helped me in a pinch. I would highly recommend them to anyone. Excellent serviceread more

Customer service was awesome!! The ladies there went above…read moreand beyond for me. Forever grateful! Will use services in the future! Thanks again ladies!

The owner was awesome as usual. Had an Amazon return. Seller only provided 1 label for 2 boxes so…read moreit showed it was never delivered to me. They only provided 1 returning label, so we took everything out of 2 boxes and double bagged it in a 2 double bagged trash bags, so we could use 1 label. Probably the reason it never showed it was shipped to me in the fort place. Luckily for them I am honest. I appreciate her taking the time to think outside the Office Toolbox. Ha ha pun intended. Theybare always so sweet here. From shipping, returns, finger printing, to passports-They will take great care of you here.

Got an estimate for less than 300 dollars, agreed to have painting (no frame) shipped. Westside…read moreMail Center changed estimate to more than three times that unless it was rolled up. Other paintings with frames have cost me 275. A bronze, delicate, from Toulouse France costs me $450. How on earth Westside charges this much is beyond me. The most difficult people to deal with. Offer to ship, then switch to a high estimate. Unethical. I cannot purchase from the auction house that recommends these people, an auction house that will not accept responsibility for insuring a rolled up painting. Bradford's is losing my business. I know that means little to them, but in my experience, those who ignore such problems are ignoring others who have these issues. Very frustrating.

I typically use their services 4-5 time a year. Each experiance was excellent service and the…read morestaff friendly and very accommodating. Here you get a very personalized service. Their fees are very fair when I compare rates and service at the Federal Post Office. If shipping is a hassle for you, they can make it a breeze.

These employees keep these lines moving. Amazon returns are effortless. Employees are efficient,…read morefriendly and quick.

The customer service I received was incredibly awful I just feel astonished…read more I brought in shoes for a return and on my phone was an QR electronic label it said to put in original packing if you have it. I didn't I just had the box and I let the lady know. She made me feel less than an inch small by telling me she couldn't help me unless I have the original packaging or to go to the place I purchased the shoes (which was shipped online actually) I showed her the receipt though She said she couldn't help Me so I said ok, I got the shoes and proceeded to walk out. I heard her mumble loud enough as I was it walking Her exact words was "next time read the words it's that simple" I then looked over and said was that necessary to make comments and be mean She then lied and said I didn't say anything. I swear on my life she did and she was very very mean not even polite. I will never ever ever go back to this UPS store again !!!

Always quick service in this location in Surprise AZ. Very helpful folks in there. Convenience…read morelocation for our family

The courteous, efficient and professional customer service at this UPS Store is exceptional…read more Garrett, Wanisha, Jessica, Trayvon, Jovan and every other employee I've interacted with are always willing to go the extra mile to make sure customers receive first rate service, even when there are multiple customers in the store. This UPS Store also has the ability to handle some custom copying and printing orders you don't find in other UPS Stores. Everybody there deserves recognition as their work is not easy and yet they consistently maintain a level of excellence that has definitely earned my sincere appreciation and respect. Highly recommended!

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

The worst customer service experience ever!!! the older gentleman in there talked down to me and…read moremade me sound stupid in front of everybody saying stuff like " you don't know what customer packaging is?" No sir, I know what it is. I just needed help with it. There are definitely more professional ways to explain something to a customer. I asked if I could use their tape, he responded with "no you can't use my tape. I can sell you one." which is fine., I would have bought the tape but the way he said it was so rude and condescending. He spoke to me as if I was a little kid not knowing what I'm doing. Please be more professional and less of a butthole.!

If you want to pay a lot for shipping and have your package to arrive late and damaged, this is…read morethe store for you!

Online it says passports are walk-in on Saturday which isn't really true... when I think of walk in…read moreI think I can literally walk in and get it, maybe stand in line if others are their prior to me but no you walk in and you have to put yourself on a list for an appointment, that's if they have anymore openings that day...Thankfully they did, they had one more opening so I made the appointment and had to come back 3 hours later it was a little inconvenient since I live 40 minutes away but whatever. They were very friendly which was nice. The lady that assisted my children made sure we didn't have any questions or concerns before we left. She was very nice and interactive with the kids as they were getting a little antsy.

It's a post office. So, check online and make appointments as needed first. The self service…read moremachine is great. Sometimes the line is into the next room, so give yourself plenty of time. However, unless you are a weekly visitor, it isn't a big deal. I've never had any issues with the staff at all. All kind and knowledgeable. Lots of (unnecessary) complaints here. It isn't as bad as everyone says.

Awful! Awful! Awful! They tried to deliver when we were away from home. Personal signature required…read more(who knew?) Tried all three methods to contact them, per the delivery slip left by the driver. Not one option would go through/be accepted. Refused input of our apartment address... after numerous tries... because our APARTMENT address was listed as a "commercial"address... which was not eligible/acceptable for what I needed to get done. Kept telling me to enter a residential address. This IS our residential address. Even tried leaving off our apartment number. Still "registered as a "commercial address... NOT eligible for online service without a commercial account????? Online wouldn't accept our address as valid. Text message method rejected, too. Tried to call. Got automated "help" assistant who was trapped in a cycle of repeating the same thing... repeatedly. After about 75 minutes of playing with their screwed up, ineffective "communication" system... I gave up. I don't care, at this point, if I EVER receive my shipped medications. In the future, I will NOT do business with ANYONE who sets FedEx as the only means of shipment. I will not, in ANY way do business with FedEx... period. I'm SO angry, and frustrated, at this point... I'm about to burst a vein. Their system is COMPLETELY USELESS... and they REFUSE to connect you to a living person. Put me down as being irrevocably DONE with FedEx. Shoddy service leaves you high and dry.

Came in shortly before closing. I had to print some docs and initiate a fax. Doc printing was…read morecheap, faxes not so much (but FR who requires faxes anymore?!?!). And this fax was big, and faxes are slow. I was not rushed by the employees closing up shop. One of them was my own personal holiday music DJ w the rotation they had playing. Staff was helpful, machines were convenient and it's a great area to get many errands done at once.