Super easy to make my return here! Staff was super friendly and everything was quick and easy…read more Would come back here!

Customer service was awesome!! The ladies there went above…read moreand beyond for me. Forever grateful! Will use services in the future! Thanks again ladies!

Just came across this page. I used Westside back in 2023 to mail home furnishings after my father…read morepassed away. They were great with impeccable customer service. The professionally boxed wall hanging pictures with TLC then provided the most economical shipping method. They saved me a lot of time and eased my headaches. Thank You Westside!

Got an estimate for less than 300 dollars, agreed to have painting (no frame) shipped. Westside…read moreMail Center changed estimate to more than three times that unless it was rolled up. Other paintings with frames have cost me 275. A bronze, delicate, from Toulouse France costs me $450. How on earth Westside charges this much is beyond me. The most difficult people to deal with. Offer to ship, then switch to a high estimate. Unethical. I cannot purchase from the auction house that recommends these people, an auction house that will not accept responsibility for insuring a rolled up painting. Bradford's is losing my business. I know that means little to them, but in my experience, those who ignore such problems are ignoring others who have these issues. Very frustrating.

These guys always keep the lines moving. It's always busy but you're in and out quickly. Love the…read moreease of doing Amazon returns and mailing my mail. Convenient location, easy parking. Great customer service, everyone is friendly and helpful. The down side is mailing packages, way higher in price than the post office.

Gabriel is the best employee in that whole place! Always gives us a great experience and super…read morekind! We ship out from here specifically just to see him he's the best!

It's highly convenient if you just need to drop off your Amazon return, prepaid return, or a USPS…read morepackage. It does take a bit of a wait as it seems like even if there is more than one person behind the counter, only one of them will actually be helping customers. Why I rated this particular location a 3 was due to the service I received today. I own an online business and needed to Priority ship a package but didn't have a padded envelope big enough. They do offer USPS services so instead of fighting all the traffic, looking for a parking space, and praying a snowbird doesn't hit my car, I decided to go to the UPS store. A padded envelope being sent as a priority envelope normally would cost no more than $10. While they comped the envelope, they charged me $21 for the label. Yes...$21! When I asked them why the cost was so high, they rudely told me "Well if you want to pay the cheap price then go to the post office." Since the label was already printed and everything packed up and ready to ship, I ate the cost this time. While I understand charging a convenience fee for going to a shipping location vs the actual post office, $21 is way too much money. Most shippers I been to (including another UPS location) would have charged no more than $11. Next time I will skip this location and just go to the post office instead of being charged that much.

Always quick service in this location in Surprise AZ. Very helpful folks in there. Convenience…read morelocation for our family

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

If you want to pay a lot for shipping and have your package to arrive late and damaged, this is…read morethe store for you!

Everything went great! Notary service excellent! Mailing boxes handled well and everything arrived…read moresafely and ontime. Great experience!

Online it says passports are walk-in on Saturday which isn't really true... when I think of walk in…read moreI think I can literally walk in and get it, maybe stand in line if others are their prior to me but no you walk in and you have to put yourself on a list for an appointment, that's if they have anymore openings that day...Thankfully they did, they had one more opening so I made the appointment and had to come back 3 hours later it was a little inconvenient since I live 40 minutes away but whatever. They were very friendly which was nice. The lady that assisted my children made sure we didn't have any questions or concerns before we left. She was very nice and interactive with the kids as they were getting a little antsy.

It's a post office. So, check online and make appointments as needed first. The self service…read moremachine is great. Sometimes the line is into the next room, so give yourself plenty of time. However, unless you are a weekly visitor, it isn't a big deal. I've never had any issues with the staff at all. All kind and knowledgeable. Lots of (unnecessary) complaints here. It isn't as bad as everyone says.