I have had a mailbox here for almost 6 years I think... this staff is amazing so helpful-I get lots…read moreof packages because I am disabled and so I order many things online and they are so accommodating and help me so much! These people work very, very hard and do such a great job! I just realized I hadn't maybe reviewed them yet so I wanted to do that. Thank you to the team. I am so happy I don't have to go anywhere else! It's always fun to go in and pick up my mail because it's like saying hello to my friends!! great job and I'm so happy for your growth over the last several years and I would expect it to continue. Great service is the first step and accuracy and helpful people and happy staff is the way to do it!

Always helpful and professional. The team at the Mail Room always provide wonderful customer…read moreservice - we've been clients for years and I am glad they provide such a great service for Newberg. This ranges from notarization services to mail services to packaging up large shipments.

Sara was so helpful and friendly Great customer service!…read more I will be back for all my postal needs Thank you!

I come to Postal Connection frequently. I've dropped off packages for pickup, paid to ship…read morepackages, and utilized the notary services. I've always received excellent customer service.

Horrible experience. I tried to mail something that should cost $8 and was told it would be $18…read more When I asked why, the serviceperson told me they 'had a 30% markup.' I pointed out that it was more than a 100% markup and asked what I was missing. She told me that's just how it was and if I liked USPS so much to go there. So I did. My money and I will never darken this doorway again.

I caution anyone from using the Monroe Parkway Postal Annex if they wish to send packages by DHL…read more Here is my recent experience: On 7 February 2025, I asked this branch of Postal Annex to help me send a 0.55 pound package to Indonesia. I asked them if they charged the same rates as DHL. They said their rates were in the same range as DHL, and they gave me a twenty dollar discount to sweeten the deal. In the end, after the twenty dollar discount, I was charged $163.41 to send the package to Indonesia. Out of curiosity, I decided to go directly through DHL the next time. On 7 April 2025 (exactly two months later) I went to an actual DHL outlet on Scholls Ferry Road and asked them to send a package with the same contents, the same weight (0.55 pounds) to the same street in Indonesia. DHL charged me only $74.52. In other words, sending a DHL package through the Monroe Parkway branch of Postal Annex cost me more than twice as much as sending precisely the same package (same contents, same weight, same destination) through DHL itself. I hope others will learn from my experience and not allow themselves to be overcharged by this branch of Postal Annex. I verify that the statement above is true and correct and have retained receipts as evidence.

Always quick and efficient Amazon returns at this location! I usually see 2 persons assisting…read morecustomers.

I was denied service. It wasn't due to behavior. I didn't ask them to ship anything illegally, or…read moreship anything hazardous. They just had a blanket policy. Before visiting, I would see what their views on your items are. I do not know if religious items are offensive to them. They may be recovering alcoholics and refrain from shipping wine as a moral stance. Maybe their political views are contradictory with your items. In any event, before wasting your time energy or gas, make sure your item meets with their approval.

Service is amazing I believe it was Jazmine who helped me she was so helpful and took her time,…read moremade sure I got my triple a discount even though I always forget, it's a fair price to send something to my son overnight I always use them, I have used most of their services, sending packages, laminating important things, they even helped me figure out how and what I needed, if I can suggest something please ask them before just grabbing a package as they are very differently priced and I thought my husband was ripped off come to find out he bought the really expensive shipping box

I might start coming here just to hang out. These ladies are awesome! Outstanding service with a…read moresmile and totally unjustified and extraordinary patience with my bumbling efforts at a return. I'm returning today to send a package containing a very fragile birthday gift. I am confident it will be packed and handled with care. These people are experts at what they do, and super nice about it!

They took the package and passed it along in a friendly and courteous manner. Package arrived as…read moreexpected.

Toni is amazing and so helpful! Great customer service and a friendly face as always (:read more

Such great post office. I cant speak for the old post office, as it was closed by the time I moved…read morehere. But, I have been very happy with this location. Hardly ever a line, and if there is, it moves fast. The people that work here are very friendly and patient. Seems to be well run for a post office. Highly recommended

One of the top trending topics in West Linn the past year was the closure of our local post office…read morein the Central Village area. While to many it may seem an outmoded form of communication, boy do you miss this service when it is gone. Suddenly a quick trip while on a grocery run became more of an ordeal trekking to Oregon City. Not only the distance, but that is a very busy location in the best of times. Last month, the post office opened at this new location on the hill in the Cascade Summit shopping center. It is enormous compared to its predecessor and painted in bright orange and blue hues and everything is spacious. In the old post office, you could barely fit three customers inside (pre-COVID). One thing to get used to is the drive-up/drop-off mailbox which is in the parking lot, not connected to the building. While they offer all of the standard and expected services, it does not appear that they are passport processing center yet. While they have standard business hours in the lobby, there appears to be 24 hour access to mailboxes. Although there was a lot of drama associated with the closure of the old location and selection of this new location, I am very happy to have a post office up and running in town.