How much love can I show this place? All of it! After getting my MDX serviced here for the last 8 years (Big hugs to Alan Sze)...it was time for an upgrade to a new 2017 MDX! Jessica Rosas, Pat and Brian are an awesome sales team. There was a hiccup along in the process of getting my car, but I drove home in a beautiful New MDX in Steel with a fantastic technology package. This place is all about service and making the customer feel happy and satisfied. The only sad thing is that with this new car, is that I won't be going to the dealership for service very often. Love them so much! read more

Thomas Acura - Funny! - Auto Repair Near Me - Covina, California

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Had a great experience here! Bought a 2023 Acura integra for base price ! Happening nowhere right now, everyone jacks up the price. They were honest, kind, straight to the point. I'm telling everyone to buy from here. read more

I've had 2 different experiences here, and both are for the Service Center. The first was an oil change. Like any oil change at the dealership, done in about an hour and your car is washed. Down side, more expensive! My second experience here was to check my air conditioner, which has been working a little weird. The passenger side would get cold and the drivers side just warm air. But sometimes, there would be cold air on the drivers side. So they evacuated the freon to check if it was low, and they told me it was a bit low. They did a few more tests to diagnose it, and they pin pointed it to the expansion valve. Just to replace this was going to be over $500. A little to steep so I wanted to hold off on it. So when I left the dealership service, now both the drivers and passenger side were no longer working. I waited another day to see if anything changed, and both sides still were not working. My assumption, you can guess. But I had paid $150 just for them to evacuate the freon, check the system, and replace the freon. I don't know what kind of business they run here. When I came by the day before the service, the Service Manager explained a variety of things that could be wrong and he scheduled an appointment for me the following day. He mentioned that it would be $50 to diagnose it and it could be applied to the total fix. When I came in the following day for the appointment, another Service Manager assisted me and gave me the quote of $150. I was a bit confused why the quote went up an additional $100 and I told him that I was quoted the $50. Fast forward, so the Service Manager that originally set my appointment calls me about 2-hours later telling me that they needed to evacuate the freon to do more tests, so that's when diagnosing it went up to the $150 and the final diagnosis was to replace the expansion valve for an additional $500+. So I decided to take my car to another mechanic and not only did the expansion valve need replacement, but also the A/C compressor and additional parts. So I'm not sure what happened at Thomas Acura. I kind of wished I had the car checked by someone else before I brought it here. So not happy with all the little things going on, from the mis-quote for the diagnosis to the A/C not working at all when I left. And now getting the second opinion, there's a bigger reason why the A/C wasn't working at all anymore. It's just a little suspicious. Don't know if I would return to this location again. read more

I just wanted to make sure I acknowledge the service department; I always compliment everyone else and now it's time to make sure I let you all know the service department has really nice attentive staff. They are courteous and professional. I wish all businesses were like that, I have had some of the craziest bad dealings with people in every industry the past 5+ years. I'm telling you, these businesses that continue to get bad reviews but also continue to get customers pouring in are lucky. Part of the problem is customers/consumers that settle because they are too lazy or content with mediocre service...not me and not Thomas Acura! Thank God, I have some place I can get quality service. read more

I had my car serviced here a few times, because of their service and great staff. The service advisors are great and helpful. Another good thing is they list out the prices for the services, not like some other dealerships. Definitely recommend this place. read more

Purchased a new TLX and was more than satisfied with the team at Thomas Acura. Ryan, Raquel, and Gus were all very helpful and very professional. Our sales associate Ryan, took his tim with us over multiple visits and was very patient with our questions and needs. Never at any time did we feel any pressure to buy the vehicle. Ryan was also very knowledgeable about the features of the vehicle and took his time to explain how they work. This was probably one of our best car buying experience. Awesome job! read more

Thomas Acura - Auto Repair Near Me - Covina, California

DO NOT go to Thomas Acura. This dealer charged me $14 for the remote control battery for my 2008 Acura RDX. I called Acura Montclair and it's only $6 that's a rip off. I also asked for the door latch assembly for the same car the price is $89 but Montclair price is $82. This dealer did my 100K miles maintenance because it's closer to home 6 months ago they charged me around $800 I hope that's not a lot. I'm not gonna go back to this dealer anymore. If they charge a lot on parts I'm very sure they will do that on service maintenance too. Go somewhere else. read more

Thomas Acura - Auto Repair Near Me - Covina, California

Just leased this TLX this evening as my MDX lease was up. Got a GREAT deal as I was eligible for a Pull Offer from Acura. Thanks again to William and Simon and the rest of the staffs. It was a seamless deal and they worked out within my budget. Highly recommend Thomas Acura once again for there excellent service! read more

Thomas Acura - Auto Repair Near Me - Covina, California

I don't normally write reviews, but I'm leaving this one for my father's terrible experience: TL;DR Mark Giles lied about the condition of my car to charge an additional $70. When later confronted on this, he denied remembering me. I went in to this dealership to respond to a recall for my Acura TSX relating to the sunroof gasket. When I took the car in, I also mentioned that the vehicle's phone charging port was not working and would like that checked out. Mark Giles took the Acura and gave it an inspection, then came back to tell me that my port's fuses were functioning properly, so fixing it was going to require opening the box to check inside. The repair cost was $70, which Mark justified with covering "cost of parts" and "service". I declined the $70 repair and went home. The next day, I took my car to an auto repair shop to compare prices for fixing the phone charging port. The mechanic made a quick inspection and told me that one fuse was damaged and one fuse was missing entirely. He replaced the fuses and my charging port worked perfectly. The fuses totaled to less than a dollar and the fix took a couple of minutes. I returned to Thomas Acura and confronted Mark about his intentionally inaccurate assessment. He responded with "I don't remember." At this point I am livid, and inform him that I will post a bad review. Mark snarkily responded "Go ahead! I've been here 30 years!" I was very angered to find that I was given a false evaluation of the condition of my car so Mark Giles could squeeze more money out of me. I would not trust any charges coming from this establishment; it may be worth your time to go to another repair site to find whether someone at Thomas Acura was trying to cheat you as well. read more

I can't say enough about how great my experience was with Thomas Acura. The people and staff are warm, welcoming and responsive. I live in Long Beach, roughly 8 minutes away from Cerritos Acura. And yet, I made the drive out to West Covina for one reason: to do business with SImon Lo. This past weekend, I started my fourth lease with Acura because of the service that Simon has provided for close to 10 years now. I even followed him to Thomas Acura from his former dealership. The reason is this: Simon always makes sure that I get in and out within roughly 90 minutes and sets things up for a really pleasant purchase experience. Simon is extremely responsive and works hard to ensure that his clients receive the best deal possible. He is honest and shares what he thinks might be the best way to go, but is flexible enough to also work with what your needs are. If you're looking to start a lease or get into an Acura, I highly recommend giving Simon a call. He knows his stuff and always takes care of his clients. This is my fourth lease with him, and I look forward to many more in the future. It always feels good to support businesses that take care of their people and provide excellent service. As long as Simon is with Thomas Acura, all of my leases in the future, will go through them. Many thanks, Simon. Your work is deeply appreciated and you have a lifelong customer in me. read more

Ian is the best! He found me crying at a gas station after I got sideswiped and my tire was blown. Somehow during the incident my cell phone was also lost. I was on a roadtrip, not familiar with the area, had just slept in my car the previous night, and couldn't look up anything since my phone was missing. He took me back to Thomas Acura, fixed my tire for a low rate and even had the inside of car cleaned! He also took a personal interest and showed me where there was a Verizon store so I could replace my phone. I HIGHLY recommend this place! Ian is very helpful and always concerned about EXCELLENT customer service! read more

I was very impressed at the people I dealt with at Thomas Acura. Sales Manager Brian, Product Specialist Jeff, and Finance Dept Ryan, were all very professional and helpful in making my decision comfortable to choose an Acura MDX instead of other competitor's similar SUV that I was considering. I have leased and purchase many vehicles from different dealerships to date but have never came across a great team of professionals like these guys here at Thomas Acura! If you want honest opinions and guidance in choosing the right Acura vehicle of choice for you, everyone should come here first to Thomas Acura and speak to either of these guys: Brian, Jeff and Ryan and you will not be misled in your purchase or lease decision. I'm very pleased with my purchase experience at Thomas Acura. Keep up the good work Brian, Jeff and Ryan! read more

Everyone at the dealership is very friendly and responsive. I bought my car in August 2020, and the sales and finance people were so friendly. I have taken it in for service a couple of times since then and still find myself impressed with the customer service and responsiveness of the staff (JC and Jimmy rock!) read more

Jeff is literally the best. He is so accommodating and he is always willing to answer any questions, even if it's a dumb question, about my new car. Jeff took us on a test drive in the Acura TLX Aspec in the hills and showed us all the cool features of the car. Jeff is super knowledgeable in the Acura cars and even all the comparable other cars I was thinking about, like the RC350 and the Q50. Jeff eased me into buying the TLX Aspec after comparing it with all the other cars. Jeff was super patient with my family for two whole days and answered all of our questions and made us feel like family, literally. He always made sure we were hydrated. We were never bored, even while waiting for all the paperwork to go through. He even gave me and my dad his personal phone number so we can call or text him literally whenever if we have any questions. My dad and I walked out with two amazing new cars, all thanks to Jeff! Ed Bowling and Raquel were super great also. Everyone at Thomas Acura is truly the best. I definitely recommend coming here if you're looking for a new car. read more

Thomas Acura - Auto Repair Near Me - Covina, California

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Walked onto the lot after already having a car in mind from an online ad. After several minutes a guy comes out with the most unfriendly attitude and personality. You can tell he doesn't want to be there and could care less if we are either. He asks a couple questions, never smiles, gives one word answers and barely says a thing throughout the entire test drive. Ummm awkward. We end the test drive and discuss negotiating the price. His reply, "Oh no we price based on the same research consumers would find on the internet and you would not find this car for cheaper with a navigation included." Unfortunately for him we had found same exact car with navigation...same price. His car was not the cheapest it should've been. Then we find out he's the finance manager, but he doesn't know the negotiations and we have to "talk inside since it's easier." No wonder he didn't give two shits about selling the car or being somewhat personable. Hmm...white guy with tats....if you get him ask for somebody else. Maybe he just had a bad day, but I won't buy unless the entire experience is decent. We ended up buying a BMW from Carmax that same day! Easy-Peasy! =) read more

With the baby on the way, we decided to swap our sedan to an SUV this summer, and William from Thomas Acura was incredibly helpful and friendly. There's no nonsense or runaround with him, and it saved us a lot of time while we shopped around. Jordan also helped us onsite when we came to pick up our car. Everyone was super friendly and practiced safe COVID guidelines at the dealership. They even let us borrow a phone charger while we waited for our car to be cleaned and ready for pick up. I ended up getting the exact car I wanted (white exterior with beige interior), and I couldn't be happier about our upgrade! read more

Thomas Acura is hands down the best auto dealer in the area! Their prices are more than reasonable and their service is fantastic! The service manager there, Mark, is very friendly, helpful, and good on his word! Before I brought my Acura here for a wheel alignment, I called to get a quote and make an appointment. Mike quoted me at $99, which is very affordable to getting it done at a dealer! I usually shy away from getting service done at dealerships because they are usually very pricey. I usually go to a third party independent shops. However, after my last experience here, I would definitely recommend anyone to come to this dealership! Not only did they honor the quote I got over the phone, I also used an Acura corporate coupon and they honored that on top of the $99 deal! All their employees are so friendly, we also got a chance to check out a pre-owned Acura ILX while it was getting pre-conditioned before being out on the lot. I would highly recommend this Acura dealer as they are an honest and top tier dealership! They definitely offer quality service, and Acuras! Also instead of waiting at their concierge, I took advantage of their complimentary shuttle service and waited at home. Overall, I just had a fantastic and positive experience. They also offer amenities such as coffee, tea and light snacks for those of you who choose to wait in the dealership. Shoutout to Jimmy Hwang, Service Advisor, for the great customer service and expertise as well! read more

I came to leave my negative review of this dealership and just saw that someone else just received the same type of bad service and dirty tactics that I received. We talked to many dealerships via email before coming to Thomas. Almost all had the same deal on the table but Thomas had a particular color we were looking for. We double checked with them to make sure the deal was good before coming down and they assured us it was. They even gave us a hard quote via email. We came down and viewed the car and had our credit pulled. Our credit came back top tier and right before we were supposed to sign the manager said the deal was no longer valid. They tried to pull a very dirty bait and switch on us. We jumped up and ran out of there as fast as possible. We wasted 2 hours of our time just so Thomas Acura could attempt to trick a good loyal Acura customer. We drove over to another dealership and they gave us the 100% opposite treatment. We signed our lease with even better numbers with no issues/questions. Do not go here, they are trying to trick customers using old school, borderline illegal tactics... read more

I am appalled at the lack of customer service and professionalism of Jimmy in the service department. He is rude, disrespectful, and had the audacity of hanging up the phone on me for his lies and incompetence. This does not fly with me and it is not okay do be disrespectful to a customer especially that I was not being rude or disrespectful. They don't follow through on their word. Getting a loaner car for service is a headache here. I had to have my dad take my car for an oil change and they had them their waiting over 4 hours. I had complained of having issues with the Apple car play usb connector being loose and disconnecting and Jimmy told my dad it needed to be replaced than later said it was a cable issue. I used an apple brand cable cuz apparently that was the issue and the car's audio still disconnects. I called to have it checked and he was like well it worked fine when the car was here. Well that's nice but that doesn't solve the issue at rise. I explained that he had said the part needed to have been replaced but after my dad sitting there for 4 hours and jimmy saying it would be an all day thing to replace the part my dad said he would have me bring it in at a later time. Which is what I was trying to do but Jimmy decided to be arrogant and disrespectful! Disgusted beyond belief by this action and lack of professionalism! Not to mention they charged me almost $20 for the key remote battery to be replaced when it was working perfectly fine. read more

The people at Thomas Acura can only be described as first class. I was genuinely impressed with family-like feel that they have created. I purchased a used vehicle and given the treatment I experienced you would have sworn that that I was buying a brand new Acura NSX! I was treated with kindness and respect by each and everyone that I interacted with. From Owner Ian Thomas, GM Steve Gordon, Sales Manager Mike Marin, Finance Manager Raquel Figueroa and Sales Consultant Jeff Tuazon. The authenticity of the people their really comes through. Sincerely, E. Hughes (Repeat customer in the making!) read more

This review is for the Service department, and I will never do business with Acura again. Took my car in for a simple oil service, and got my car back smelling like there was gas or oil heavily leaking. Also did not get the next next oil change sticker. And funny thing is when I got my paperwork back, there were photos that weren't my license plate! Absolutely shameful and terrible. I went on a business trip for a week and left my car outside with the windows open because of the smell. After I came back, I took my car in as it still had the smell. They said the fuel pump was leaking. Told them that my car did not smell like that prior to the oil service. They said supposedly its not their fault as that area is not affected during an oil service. These scum bags broke my fuel pump, which cost about $500 to get it replaced with labor. To hell with that, I left and took my business elsewhere. Now I have vowed to never do business with Acura, and every single opportunity I get to talk about that experience, I tell my story to every and anyone I can. Glad to know they will also take their business elsewhere. read more

I purchased a BMW X1 here in 2018. Great experience. The sales team was friendly and did not pressure me into purchasing. Fair negotiated price. read more

Never make the mistake of bringing your car here for servicing! Initially, I made sure to take my TSX only to the Acura dealer as you would think that you are getting honest service and quality of work done there. Time after time, I waited 2 hours just for an oil change (with appointment booked prior). Afterwards, the service advisor (Jimmy) would come back with a sheet of what needs to be fixed totaling over $1,400! He said that there was a leak in my valve cover gasket (this was proven to be a lie). He also said that my transmission fluid is dirty and needs to be replaced. I told him that I already got my transmission fluid replaced from them less than 5,000 miles ago, how can this be? He had no response besides repeating that the oil is dirty. (Again checked the fluid dipstick and oil was fresh). The thing that really embossed the crooked nature of this dealership, is that I was never informed of a recall concerning my TSX's engine oil consumption issue (which requires an engine rebuild) until AFTER the warranty conveniently expired. Why was I not informed of this the last couple of years I have been bringing the car in for servicing? Also, why are your service advisors (Jimmy) trying to sell things to me that I have already done/ or don't need while neglecting to inform customers of recalls that can result in serious damage/injury if not corrected. In summary, this pathetic place simply did not want to cover the recall under warranty. They have to resort to lying and hiding recalls from customers (until the warranty expires so they can charge you for their mistake). read more

I love Acura. Yet I had Very bad experience with Mike and Raul. I was told that the car I wanted - that it's price was as low as it could go. He then said he is already loosing $1800 (right away we both know that's a lie) I looked up the car on Edmunds. I see a special offer price and click on it. He looks me dead in the eye and says it won't give you a better deal. After wanting to go ahead and do the paper work I gave internet price a click and sure enough it's $100's cheaper He has been bold face caught in his lie And yet he won't honour the price I can't believe that all the terrible stereo types are still so prevalent in the car industry You should be ashamed of your lies Mike and Acura you should do your home work more when hiring a manager It's supposed to be a luxury brand not a used car lot read more

DON'T DO BUSINESS WITH THIS DEALERSHIP! Here's why, today I got a message from auto trader from the owner of this dealership, Ian Thomas...I called him, told him about my car, after about 5 mins of explaining that the car had 20k on the engine and the engine was new as of 2016, then I also had transmition rebuilt he said ok bring it in and "if checks out we'll give you the $10k you want for it"...my car is a 2006 Dodge Charger, he lied and said "a friend" of his is going bankrupt and wants a black charger. Liar. I came in sat there as they drove my car, came back in and the manager of the Acura (the owner was home or something), said that the car is great, drives great, moonroof works, the leather seats, dual climate control, heated seats, and CarPlay unit are all great! Then offers me $3,500.00 for it. ARE YOU KIDDING ME!?? I was so upset, he tried to explain some BS to me and I left. I texted the owner and said "thanks Ian for wasting my time", he replied with some crap and then blocked me. I HATE places like these, I suggest you do NOT deal with them. Trust me. read more

I needed to get a car, and pulled into the Thomas Acura Dealorship. A young man came out and proceeded to help me choose a beautiful ILX Acura. Jeff Tuazon was an excellent salesman, very supportive, highly informed on each car, detailed, professional and polite. The service was excellent and within 2hrs I was driving my new car off the lot! The car has been a pleasure to drive and I love the experience. The features are well designed, the car is loaded with safety features, I love the back up mirror. The navigation system, radio, blue tooth is all high tech! The car phone is very clear and all my contacts can hear me well!! I love my ILX Acura!!! read more

Thomas Acura - Auto Repair Near Me - Covina, California

My wife just picked up her TLX from Thomas after taking it in for an oil change. Again, she had excellent service and Alan was very attentive and conscientious to her needs. Thank you Alan! We've been taking her car to Thomas since it's first service, and frankly I don't see us going anywhere else. You guys ROCK! read more

Love this place. The staff is attentive, caring, honest and above all genuine. The service is great , the place is clean and it is always a pleasure to stop in for service. Special thanks as always to Mark, Josh, Allen, Jimmy, Ed (who I miss) and Alex. read more

Went from loving this place to feeling as though you ARE just another number, get the sale and be gone. It was time for my registration and being the busy person that I am, failed to realize that I hadn't received my license plates that were "going to be mailed out" per the staff the day I went to get the car. I called to inquire about it to be transferred 3 times to a lady that was beyond rude. She said that she did not have a request to get the plates and said there is nothing she could do. When I told her that I was promised that day that plates would be mailed, she stated she would look into it and get back to me. That was 2 months ago. Is it really that hard to give a follow up call? I ended up just getting replacement plates for $20. Guess they didn't want to have to fork up $20 since they "no longer need a sale" IN ADDITION, I was told that the first 3 oil changes were on the service department. When I inquired about that.....they said if it is not on the contract then they could not help me. Wow! Helpful when you are in their face and then when you drive off the lot....they could care less after their follow up call and yelp review they asked to put. read more

Came here on Monday (June 26) due to service light on in my car, Acura TLX. I was happy when I was able to make my appointment earlier that day. I was greeted right away upon entering service department. Jimmy let me know right away what type of service I needed to get taken care of on my car. I let him know I was in a hurry, on my lunch break. He let me know he would do his best to get my car done quickly. I waited patiently in guest waiting lounge. In less than an hour Jimmy came to notify me that my car was ready. I was happy and appreciative of his consideration of my time restraints. The next day I received a call from Jimmy asking me if everything was ok with my car. I appreciated his follow up call. Thank you for your excellent customer service! read more

After I told Acura corporate how absolutely terrible they were (please see my previous review, recap: they were extremely rude to and humiliated a young, asian woman driving in a suv that looked like it was about a year old for a recall) they requested that I go to another Acura dealership (which I had already stated I would do). However, they are still contacting me and mailing me flyers. read more

This review is for their service department. I was fortunate enough to have Jimmy be my service advisor the past couple of times. Not only has he been very helpful but he does not use the "scare tactic" that other places use to get you to spend more money on service that you don't need. If you can, I would highly recommend scheduling an appointment with him. read more

Sold me a certified pre-owned with no spare, no Jack, and no tire iron. Not to mention I overpaid by almost $3500

Man where do I even start , Made my first big car purchase here when I was younger & they were the only ones that gave me a chance since my credit history was brand new , I'll always appreciate that ! My review is mainly towards the service department if I could give 10 start I wouldn't hesitate....Jimmy is awesome he always went out of his way to make sure I was taken care of. I never had to wonder what was going on with my car during service because he always kept me updated & whenever I needed something I knew I could always call him & he would try his best to make it happen. It's the little things that count, I didn't feel like just a number waiting to pick up my car I felt like a valued customer. Jimmy if you're reading this YOU'RE GREAT at what you do please never change !!!!! Josh was also very helpful I only had encounters with him when Jimmy was unavailable but the little times I did he was always polite & straight forward. Unfortunately my car was totaled in an accident & I ended up leasing a car else where , but I am 100% sure that I will come back to Thomas Acura very soon read more

I put in a reservation for an Acura Integra to Thomas Acura. Sadly, I was told by the internet manager that I will have to pay the dealer mark up, currently at 5k or whatever it may be at the time of delivery of the vehicle. He said they can't guarantee MSRP, the price I am willing to pay. I was told by the Internet manager that I can have my reservation refunded if I am not willing to pay the dealer markup. As if the market value they impose is not some arbitrary number. This vehicle is not on the lot costing them money. Not part of there normal allotment from Acura. It is an entry level vehicle they are trying to force me to pay more for. They prefer to lose a customer than make a deal. Take this as a warning. Don't pay these exuberant mark ups. Wait and force the dealers back to their senses. read more

I had a very pleasant experience at Thomas Acura. All staff I interacted with were professional and friendly (especially Simon and Stephanie). They were very responsive and excellent in following up on inquiries, making you feel like a valued customer. They also priced their vehicles reasonably, very knowledgeable about their products and be able to explain the details to you. The purchase transaction was quick and hassle free. I submitted online inquiries to a few other Acura dealerships but Thomas Acura is the only one that made me feel my business is appreciated. The others either pushing for sales giving you an attitude or not returning emails. I actually test drove the vehicle in another dealership in Alhambra before and the associate there had zero knowledge about the vehicle and asked me to refer to the driver's manual when I asked questions. I don't live near Thomas Acura but their excellent service made me go out of my way to experience their dealership. I would recommend Thomas Acura to anyone looking to own an Acura vehicle. read more

I am so happy with my purchase 2017 TLX at Thomas Acura and glad that I decided to drive ~1hr to Covina. Every sales consultant / managers / service department employees are very friendly and has excellent customer service compare to other dealers. As soon as I stepped into Thomas Acura, Fernando greeted me and asked what I was interested in, he then explained everything about the TLX, I told him that I was looking for a certain price range and right away, he offered me to test drive the car and said that he can work with my price range, he were able to bring me in to negotiate and offered me the best out the door price including warranty, best interest rate - which comes out to be such a great deal compare to Sierra Acura / Glendale / South Bay. I ended up buying at Thomas Acura in Covina and I had the "BEST" 1st time car buying experience. Thank you to Fernando for going above and beyond with making this purchase so simple and easy, for answering all my questions, providing all the knowledge I needed to know about the car and being able to work with the price range I was looking to pay. Also, Thank you Raquel from Finance and Alan Sze from Service department! For those who are looking into buying / leasing from Acura, I highly recommend Thomas Dealers and look for Fernando, he will do his best to get the price you're seeking for! read more

Came here to purchase new batteries for my car keys. Wonderful customer service. Jolly people working here. The guy who helped us at the parts department was so nice. Usually makes your day when sevice is great! Thanks! read more

Brian Oh lied to get me to drive all the way over. Worst Internet sales department. These guys first threw out a terrible lease quote on an RDX Tech. Told them no. Then they asked to see where the competition was. Then offered to do significantly better. Why not just be aggressive in the first place. You are the Internet Department. Then told me they could match. Why would I bother? Well, they supposedly had the color and options I want. Drive all the there and they low ball my trade in (Sierra Acura and CarMax offered significantly higher - No Contest). Then he says, "oh my deal is for a base model RDX and not a Tech." So yes, this dude wastes hours of my time when he only spends 30 minutes of his time making up stuff. read more

Went in planning to get a 2012 TSX with Tech. Our salesperson was great, which is the only reason why I'm not giving this one star. He was friendly and happy to answer all of our questions. Anyway, after the test drive we started talking about price, where everything broke down. Their final price was beyond our budget, and neither one of us was willing to budge. The manager and even the owner got involved, and even after some more negotiations, the manager insisted on us giving a "realistic" price, and the owner told us that with our budget we couldn't afford an Acura and to get a Honda. Thanks for talking down to me and my family sir. Anyway, we took our business to Sierra Acura in Alhambra, and now I'm an owner of a 2012 TSX Tech Package for a lower price than Thomas could give me. Guess I actually could afford an Acura couldn't I? read more