So convenient! Just…read moreused them for a 5 day trip to Yellowstone. The car was delivered to the Bozeman airport and it was immaculate. Extremely clean and you could tell it was detailed. We also rented a cooler and it was well worth the rental fee. Food is scarce in Yellowstone so picking up food in Bozeman and then storing it in the cooler was a good move. The cooler kept everything cold for 5 days and I only had to refill the ice once! I definitely recommend using them to rent a car instead of the big rental car brands.

Just used an Explore Rental vehicle this week. Had a good rental with them but watch out if you…read moreplan to drive extensively. They have a 175 mile per day limit on rentals that is only shown when they send the rental agreement just before your pickup.

Booking and pick up were very simple. I got in the rental and the check engine light was on. They…read morewere very apologetic and upgraded my car from sedan to SUV without me even asking. Service was easy and kind. I always choose budget when traveling to Bozeman.

Avoid this place at all costs. If I could give 0 stars, I would…read more We had horrible experience at Bozeman Budget because of an employee named Kyle. When we declined Budget's insurance, Kyle started making snarky comments and guilt tripping us by saying things like, "you're getting a rental car and not getting insurance for it?" And when we said we have our own insurance that can cover accidents, he started giving us even more of an aggressive attitude. Then he brought out flimsy looking infant car seat and a toddler seat when we asked for two toddler car seats. He said they didn't have any more in stock. When I asked him about the child's weight limit for the infant seat so that I can make an informed decision about whether the infant seat is too small for my child, he started answering about the weight of the car seat. He was obviously not trained on car seat safety which is a huge red flag. When I simply told him that I'm asking about the weight limit of a child for the car seat, he started threatening us and told us, "I will take these car seats off of your rental then." We clarified that we do want the car seat, because we obviously need them to make sure our kids are safe, he pretty much threw the car seats on the desk and told us to go install them ourselves. Who the hell threatens customers based on the safety of their children?!? Anyways, I thought that the car rental company installs car seats for customers, so I asked Kyle why they are not being installed by Budget. Continuing his extremely hostile and aggressive attitude and tone, he started threatening again, "if you don't want them, I'll just take them off". We then started asking staff next to him if he can help us instead of Kyle. This other person also was of no help. He did not make eye contact with us and just told us to deal with the manager. So when we asked Kyle to bring out the manager, Kyle threatened us once again. "Alright you don't want the car? I'll just cancel your rental" then he started making racist comments, "this is the busiest car rental counter in USA. If you don't like it, go back to your country." We ended up taking the flimsy car seats to the rental car, spent literally an hour trying to install them. Toddler seat was fine but the infant seat was wobbly and kept coming off no matter how many times we retried installing. I went back to the counter and waited for a different person to help us. Turns out Kyle lied about the infant car seat being the only one left. The lady brought out two other toddler seats for me to choose from. Manager of Budget Bozeman, I really hope you properly train your staff or fire Kyle.

Rob was our Hertz counter staff at midnight smiling helpful. 5 stars Rob. This was our first time…read moreusing Hertz and we pick up at Bozeman return at Rapid City. He found a vehicle allowed at RAP as that Hertz has requirements for incoming rentals. New Durango sweet rental. Tx Rob.

Wish I had read the reviews before renting here. I booked a small sedan, and the agent said I'd get…read morean "upgrade within my class" as a Gold Plus member. No one mentioned an SUV or any extra charges. After the trip, I was hit with a $20/day SUV upgrade fee I never agreed to. Calling the location made it worse. The manager was rude, kept cutting me off, and repeatedly said "you absolutely knew it was an SUV" and "the front desk absolutely told you about the charge" -- even though he wasn't there when I picked up the car. Completely unprofessional. Looking back at other reviews, this seems to be a pattern at this location: surprise upgrade charges and a manager with a terrible attitude. I won't rent from this Hertz again.

We flew into BZM in the afternoon and picked up our small SUV from Avis. So far so good. But when…read morewe got on the freeway toward Yellowstone it became immediately apparent that there was a bad vibration in the left front wheel. It definitely felt and sounded unsafe. It was loud. We turned around at the next exit and returned to Avis. They were apologetic and gave us keys to a different SUV, same class. This car seemed fine and we got back on the freeway. It wasn't until the next morning in Gardiner that I noticed the tires. They were extremely worn, with very little tread left. I rechecked the odometer which showed 21K miles. The car was new. So either the odometer was rolled back, or someone swapped tires off this car? Crazy. I have never encountered this before. It was too late to drive back to Bozeman so we just continued on our trip through Yellowstone. The tires held up thank goodness but it certainly made me uneasy to drive mountain roads on tires that bad. We dropped the car at SLC with full tank before flying home. It could have been worse. After reading some of the other horrible reviews here I guess we should count ourselves lucky. Definitely avoid Avis when visiting Bozeman.

Rented a full size SUV for my family, Yukon Denali or similar directly from Avis. I got to the…read morecounter and was offered a minivan or Traverse. No apology. Rental guy was rude, told me I couldn't have rented a Yukon, because Avis doesn't rent them. He added, "I rent 70 cars a day, a Traverse only has 3 Sq ft less." Still charged me for a full size because "it is in my contract."

I've rented cars from the Enterprise Rent-A-Car location in the Bozeman Yellowstone Int'l Airport…read more(BZN) twice this year and have been pleasantly surprised with the pricing, availability, and customer service relative to the other rental car agencies at the airport. These guys and gals are the best! A special shoutout to Alex who went above and beyond on my last rental. I will be back. As an aside, I'm very surprised at the low Yelp ratings for this agency. My experiences have been nothing but 5 star. The customer service is what really sets them apart from others.

Over 2 hours wasted in lines!…read more Had a reservation for Enterprise rental car.. (along with many others). They had 1 person (very friendly) working the desk with a huge line. The other rental car companies had a large line also but cleared out their lines while we all still waited. Finally the other rental car company agents (2 of them) assisted to get the line moving. I was handed paperwork and told to go up to get my rental car. I get off the elevator and was again in the same long line to pick up my rental car. Finally picked up my rental to now be stacked in a long line of cars waiting to exit the structure. It took over 2 hours to get the rental car and out of the structure. Pay extra for a different company to not waste hours of your vacation.....

We found this car rental company via a Google search and WOW - I'm so happy I did! Anna was great…read morefrom my first call with questions, to sending me a quote, and the booking process. THEN - they stepped it up even more, when I picked up the vehicle I needed and the service they provided when I dropped off the car! Thanks for a great experience with our Toyota Sienna for our party of 7

Our experience with Finish Line was smooth & seem-less, professional and top shelf from beginning…read moreto end. We almost forgot it was a rental company and not a chauffeured transport. Nate picked us up from the airport in a nice, black SUV, communicating exactly where we'd find him, helped load all our gear, and drove us to their office a few miles down the road. We received a new Crosstrek with barely 1000 miles on it. Check in was straightforward, as was the return. We especially appreciated that they require your own proof of insurance, via credit card or homeowner policy, and didn't try to upsell us everything under the sun. Our car was clean and super fun to drive. Nate, and everyone else back at the office, THANK YOU for starting our Vacay off nice and easy. I highly recommend Finish Line to anyone traveling in the area.

We had the best price with the best car rental experience with them. Great service. Highly…read morerecommend.

From the owner: NextCar offers convenient car rentals in Belgrade on Spooner Road near Bozeman Yellowstone…read moreInternational Airport (BZN). This location provides direct access to I-90 and routes into Bozeman. Choose from a wide selection of vehicles with flexible rental options, competitive rates, and reliable service for navigating Montana and surrounding destinations.

Excellent service ! We were picked up at the airport. The…read morecar was meticulously clean. We dropped at the airport water in the car, snack snacks tissues everything provided the excellent was absolutely great highly recommend them.

I never write reviews but this one deserves it. I read the other reviews and insisted people were…read morebeing difficult. I was wrong. The check in and pick up went flawlessly, but the day after drop off I received a call from a claims company that I had damaged the vehicle and need to pay for it. There was nothing on the trip that would have caused this "damage" they are claiming and I have video and pictures of the vehicle as it was on pickup. Please be aware, don't utilize this company, I can only imagine you will get the same treatment as all other reviews and myself. If I could go 0 stars I would.

Deceptive practices. Read your paperwork before leaving the counter…read more We reserved a **minivan for one week for $1,282.33 and declined all rental insuranceduring the online reservation because we are covered through our credit card. When we arrived at the Bozeman Airport Hertz/Dollar counter, Shamus told us they were low on minivans and offered us an upgraded SUV for $42.99/day, saying it was "50% off." We agreed. What he did not tell us was that he also added rental insurance for $66.99/day. He never asked if we already had coverage and never disclosed that insurance was being added. On the drive to Big Sky, we reviewed our contract and immediately noticed the charge. We called the office right away because we wanted it removed immediately--not after the trip. We were told only the supervisor, Kristina Wilson, could help. Over the course of our vacation and after returning home, we have called at least five times. Kristina has never come to the phone or returned our calls. When we questioned Shamus, he said, How was I supposed to know you had insurance through your credit card? My response: Ask the customer or look at the reservation, where insurance was clearly declined. To make matters worse, they placed a $2,827 authorization on our credit card for a one-week rental. For comparison, my brother rented a vehicle for the same trip through another airport and paid about $600. Customers should know that rental agents often receive commissions on insurance and upgrades, making full disclosure especially important. Based on our experience, the lack of transparency was unacceptable. Read every line of your rental agreement before leaving the counter.Although this location operates under the Dollar name, it is the same company as Hertz. We will not rent from this location again.

Had an excellent experience here recently. Being in middle of the post-COVID travel peak and a…read morenation-wide rental car shortage, I was super worried that the agency would've overbooked cars and left me without a car to go to Yellowstone. Fortunately, that did not happen, and not only that, the representative went above and beyond and got us a hybrid as we requested, the car had only 2,600 miles on it and was in excellent condition. On top of that, the representative did not try to up sell or swindle us into buying additional coverage since I had LDW coverage from Amex, which some other car rental companies (such as Fox) would have tried to do given the amazing rate I had managed to book at (only 1/5 of the current booking price). Just an overall great experience from pick up to drop off. Highly recommend!

**November 2025: Saturday Afternoon & Tuesday Morning Visit**…read more I booked my rental through Costco and had a smooth process. When my mom and I landed we walked to the car rental booths and got our paperwork sorted away fairly quickly. We then moved up to the 3rd floor of the garage to pick up our car and we basically left right away. Everyone was really polite nd the car I was given drove very nicely. Drop off was easy peasy and honestly no complaints.

Really not seeing why this company gets bad reviews! People were so friendly, our car was great,…read moreand service was seamless. We ended with a rock chip in the windshield. I called them about it, and their response was, "Please just enjoy the rest of your trip and don't worry about it now." They were awesome from start to finish! When we returned it, they took our insurance # and that was it. He said they may be able to fill it in house for free. I will be using the Bozeman Alamo again!!