Chris came and took a look at my attic. He appeared to be knowledgeable about insulation, provided…read morea lot information via email about the spray foam open-cell insulation which closes the attic. He never sent a written estimate after I checked twice with him via the yelp chats.

I have had the worst time trying to get a quote from this company. They are not responsive and…read moredownright dismissive. I called and spoke with Chris for nearly ten minutes on October 27, 2022 (see screengrab). He asked me a series of questions about my crawlspace and attic -- as he pulled up my home on Google Maps. He then promised to send me a quote within the next day. He did not. I called back on November 2 (again, see screen-shot). This time, Chris was more curt. He didn't seem to remember chatting on the 27th. Fine. I outlined the specs on my house once again. He, oddly, asked if I sent plans over. It was odd to hear I needed to send plans to get a quote for insulation on a house less than 1000 sf. He never asked for plans on October 27. Overall, he frankly acted putout by the idea of giving a quote. And maybe that's why I never got one: even after calling and answering Chris's questions twice. Can't help but feel maybe C&R is only good for a certain type of client? Maybe friends and family?

We had a wonderful experience with David at Elite Thermal! From day 1, David was super responsive…read moreand took his time going through all the options and explaining them to us. We really appreciate and value fine customer service, which David provided all through the process. He was in constant communication with us and helped us understand what the process would look like after we narrowed in on what wanted to move forward with. The booking and actual insulation process was quick and it's been SO much more comfortable in our house since this service. We were hitting almost 7-8 degrees higher than our thermostat was set to on hot days, and now our home has been able to maintain its temperature comfortably without running 24/7. So worth it! David kept following up to make sure our expectations were met and he was on top of it all. He was even here the day of to make sure the project was kicked off well. We are so thankful we went with Elite Thermal and David for our insulation needs! Go to David if you want a trustworthy partner who is thorough!

Although this is a relatively new business to the area, the owner has been working in insulation…read morefor long time, including with his dad who also owns an insulation business. We know this because the owner came out to our house to do a free consultation. He was very talkative and informative, and he went above and beyond in his inspection and communicating what he saw and what possible solutions might be. The problem is that the townhouse my wife and I own does not retain heat very well. As a result, the heater is on all the time during the winter (even at a low temperature setting). To save on electricity, we wanted to see about getting some new insulation. The owner was very honest with us and said that to replace the old insulation would involve a lot of time and money for a hugely invasive process that might not be worth it in the end. He provided with tons of free information and advice to help make the right decision for us and consider alternative options that didn't involve working with his company. We ended up not using his services, but this company comes strongly recommended for their great customer service and the amount of value we got out of their free consultation!

We worked with Leo to do some air duct encapsulation and blow-in insulation in our attic. We'd…read moregotten several proposals on how to handle our condensation issues but Leo presented us with an creative solution to our problem. He gave us a thorough solution to the problem and oversaw all of the work himself. Would definitely hire again.

The owner never sent a bid, and their verbal prices when looking at the job are double that of…read moreother bids.

Fairly unresponsive. I wish I could say more, but i couldn't even get them to offer a bid.read more

Very happy with the work done by JT Insulation. They are a small crew, but they got the job done,…read moreworked with me and worked around my schedule, and I'm happy with the results. They cleaned out all the old stuff and put in new - I can feel the difference in the comfort of our house. Thanks you team!

Do not use this company. They have stolen our Pepco rebate. They told us Pepco would send us the…read morerebate. In reality, Pepco sends the rebate to them, and they are to pass it on to us. We paid in full, and they should have sent us the rebate. We will be pursuing legally. We have called on numerous occasions, and they do not return our calls.

Terra did an energy audit of my house, made the improvements after the blower test was performed,…read moreworked with me to explain the details of what WA's important and why, and came back to inspect the work to confirm home tightness. I would highly recommend them. Fast, professional and a reasonable price.

I hired this company to spray-foam insulate a laundry room and wall of a family room. I can hardly…read moreexpress how badly the job was done. The crew did not come with the right equipment, which was "on the way" and eventually were told by their boss to go to Home Depot to buy the spray foam.Then, they failed to fill the bays between the studs more than 1/8-1/4 of an inch (the contract called for 3"). They used "fire foam" meant to fill cracks in half of the bays, and failed to insulate the ceiling, which was part of the contract. These are just a few of a dozen items in the contract that were done poorly or not done at all. I strongly recommend you NOT use this company.

Overall Service: Blown away (no pun intended). I'm not an…read moreeasy customer. I'm an engineer, I understand home construction, and I often ask potential contractors questions that I already know the answer to. Every person I met from Dr. Energy Saver was honest and comprehensive with their suggestions and opinions. They earned my trust before they even earned a dollar. This coming summer and winter will be the real judge of the their product, but their service was an instant home run. I believe I got every penny's worth from their work. Talking with Dan on the phone... he may as well be my neighbor. Amiable in every way. Inspection and estimate: Shane was professional, knowledgeable,and came prepared to explain what my options were and show (with pictures) and exactly what I could expect. It was clear that the particulars of my attic that he noted during the inspection were passed on completely to the installation crew. Installation: Chris and his team were polite, considerate, and professional throughout the job. I would personally request them again for any future work. Cleanup: In short, Chris's team totally respected my home. Allowing contractors into your home to do a dirty job can be a scary thing, and some messes can't be avoided. But, they prepared the hallways and stairs beforehand, and did an outstanding job of cleaning up before they left. Embarrassing to admit, but no joke, the hall and stairs were cleaner when they left than before they arrived.

We were very grateful to have found Bay Stoves for our Gas Fireplace Installation. Each stage of…read morethe process was carefully managed and well planned. Nick listened to our needs, was patient and helpful as we changed our minds a few times, and coordinated the process through prompt, frequent communication. The team managed to work between snowstorms, which threatened to delay the process, and we had our beautiful fireplace with minimal fuss and delay. The team was professional, explained every step of the way, and provided clear, detailed instructions and a clear demo on how to use the remote before leaving. We would highly recommend Bay Stoves.

Avoid this company. Their service is incompetent and extremely expensive. Their attitude towards…read moretheir customers is indifferent. Their charges are usually high for incomptent service. For their failure to repair and clean our gas fireplace it deteriorated over several years requiring a complete overhaul of our fireplace.

I have used Phelps 4 times, one of which they didn't even charge me…read more They were quick to respond to every call. They came out and sampled the water, and surveyed the job ( I needed a whole-house water filter). I found them to be competitive and professional. It's a local company with good folks.

**Avoid This Company at All Costs**…read more My water softener started showing a service warning, so I contacted my home warranty provider to send a technician for troubleshooting. The technician who came out seemed unqualified and left without resolving the issue. I was then approved to use an out-of-network provider. I initially contacted a reputable plumbing/water softener company, but they were unavailable. That's when I turned to Phelps--who, unsurprisingly, had immediate availability. I scheduled a visit with them. Their technician admitted to my husband that he wasn't sure what the issue was but recommended replacing the entire water softener system. Unfortunately, Phelps passed inaccurate information to my home warranty provider, resulting in the claim being denied. I had read negative reviews about this company and ignored them. I've now learned the hard way. Don't make the same mistake--**stay far away from Phelps.**

Edge Energy has redeemed themselves in my estimation! Caught in the throes of the bankruptcy of…read moretheir major supplier, Sol Systems, they have risen back to the top of my preference list. It did take some time for them to respond to my numerous requests, but the result was that they showed that my initial trust in them was warranted. I will continue to do business with them, AND recommend them to anyone seeking a solar energy vendor, as well as anyone seeking to improve their home's energy efficiency.

Updating my review for two reasons: 1) it's clear that leadership at the company is focused on…read morecustomer satisfaction and improvement now since they recently reached out to discuss my experience and they worked to make it right. So my guess would be that if someone did a job now, they would make sure the customer was happy (versus ghosting them like in my case in the past); and 2) I have no ongoing complaints about the work. Our house does appear to be better insulated (I.e., energy costs are lower in the summer and winter) and we haven't had any additional leaks or other issues.