Delightful experience, top tier service and wonderful environment. I stopped by for some assistance…read morein getting my rings back to their original shape, was greeted upon arrival, and they were happy to assist. They specialize in engagement rings and bands and offer many additional services. They were very welcoming here and it felt good. George, Phu, and their son are running a wonderful business and inviting space. They have a display case full of marked down jewelry-- I purchased a pair of earrings and a beautiful vintage turquoise ring. Fits perfectly. Very happy with my experience & I will certainly be back.

My heart is full of joy looking at the beautiful pieces Ba Lan Fine Jewelry created for me! They…read moretook one gold chain and transformed it into three gorgeous pieces that I will treasure forever and pass down as family heirlooms. Thank you, Phu and George, not only for your incredible craftsmanship but for the kindness and laughter you brought into my heart.I am already looking forward to having you design my next pieces! Silvia

This place is amazing. I needed to have my battery in my watch repaired before a flight and they…read morewere able to do it no problem! The prices are reasonable as well. Great customer service!

This place is extremely expensive! Even for a watch battery. They don't negotiate and honestly…read morewould rather you leave them help. Long time customer or not. Keep looking...

Amazing little cute family owned watch shop. The owner John is awesome and super helpful and nice…read more This place has been selling Seiko watches for almost 40 years. Would highly recommend stopping by and checking out their collection of watches that they have for very fair prices. I walked in to do a repair on my watch and walked out with an additional watch because of how great the prices were for these beautiful watches. If your watch enthusiast or just need some repairs, stop by this cozy shop to get some great assistance.

After getting a ridiculous price quote from a shop in the West Covina mall for a watch battery…read morereplacement, i found JN Jewelry. Its a small shop near Edwards Theater and Lowes. I walked in and was helped right away with a price quote of 60 percent less than the other place. He changed it in less than 3 min while i waited.

They were so so sweet and helped me with my necklace which is a family heirloom that snapped and I…read moream so very grateful for them! They gave great pricing and was super speedy service!

Got an amazing engagement ring repair at this place!…read more I couldn't be happier with the repair of this ring, which was gifted to me by my fiancé's grandmother. It means so much to both of us. The color and shine had faded, and the double band needed to be replaced with a single band. The ring also didn't fit my finger very well, but I actually forgot to mention that. After the repair, it fit me perfectly. They noticed that one side of the band was smaller than the other and fixed a problem I didn't even remember to mention. I also never imagined I would pay such a fair price for such high-quality and fast work. I would definitely recommend this jewelry store!

I had my engagement ring from about 20 years ago redesigned, and I'm so happy with how everything…read moreturned out! For the ring, I already had my own design, and the owner made it exactly as I designed it. He paid attention to all the little details, and I'm really happy with how it turned out. He also made a cross necklace from the same original ring, and it turned out so cute! I wanted a simple, pretty Tiffany-style look, and I absolutely love it. I had checked with several other jewelry stores before deciding, and his price was the most reasonable. The owner is very knowledgeable and explained everything clearly and patiently. I had quite a few questions because I didn't know much about the process, and he always took the time to explain things again without rushing me. I was originally told the project would take a little over a month, but he said, "I'll do my best," and he ended up finishing everything about two weeks earlier than expected! The store also has a double-lock security system, which I really appreciated. Overall, I'm really happy with the experience and with how my jewelry turned out. I would definitely recommend this place!

Came in today with my wedding band (purchased elsewhere) that was fitting just a little looser than…read moreexpected the day before - consulted with Garen on potentially resizing it and he totally could have sold me on the resize if he wanted to, but instead he educated me that typically on hot days rings tend to fit looser and that this was exactly how it was supposed to fit - grateful for the honesty and hope to bring business to him soon!

We've been looking for a local jeweler to have a long term relationship with and think we finally…read morefound them! Patrick was very helpful and accommodating. We ended up getting my engagement ring resized (two babies later the ring didn't fit lol), fixed a diamond that fell out of my halo, and got a new solitaire ring (both the diamond and setting from pro gems)! While we were here we ended up getting all of our rings cleaned as well. (Yay, thank you to the hubby!) My husband and I can be quite picky when it comes to big purchases like this but you can see from the 5 star reviews here that Patrick comes off very accommodating but trustworthy. We felt the pricing was reasonable when comparing to online prices and you can get your setting customized here. He was not overly pushy but also gave honest feedback where needed. He recommended going with a bigger ring size than I thought I should go with but ultimately that was the right call given hands swell in the summer and there's no guarantee I'll lose weight (I was telling him I'm in the middle of losing weight lol... maybe too optimistic on my end?) I feel like that could be a sensitive topic for some women but he handled it well with light humor. The customized ring setting takes 3-4 weeks and resizing with fixing a diamond in the setting took about an hour. We came in unannounced the first time and Patrick invited us back the next weekend where he was able to show me the diamonds I wanted in the different carat sizes and cuts I wanted. I would highly recommend checking out Pro Gems and working with Patrick for any future engagement rings, anniversary rings, or any fine jewelry in general!!

My boyfriend and I have been together a longg time, so it was about time to do some ring shopping!…read more After looking through the various reviews of other places, I feel that we made the right choice by coming here. Patrick spent some time explaining the basics of ring buying as well as the various prices of natural vs lab grown diamonds. I got to try on various bands as he placed different cuts weighing on top to help determine which "look" I felt worked best on me. We also gave him our budget and he was able to work with us in that range and deliver on making my perfect ring! I love wearing it out, it shines beautifully, and the fact that it was made the way I wanted it adds a really special touch to this ring. I would recommend giving this place a call and setting an appointment to at least see what they have to offer.

Called them to get a watch band adjusted. Very friendly and they completed the job quickly. Will be…read moreusing them in the future.

Its a little jewel in Covina that provides not only watch repair but also jewelry sales. I do have…read moreto say that the prices are a bit inflated for jewlery and watch (not repairs) sales but if you are in a pinch, this would be the spot to go but again be ready to pay more. If the prices would have been comparable to other jewelers e.g. Zales or other jewelers I would give them a better rate. Why did I uses Zales as an example, because I ran a price check.

My fiancé and I came in to purchase some jewelry for her to wear to our wedding next month. She…read morefound her tennis necklace from the Swarovski Ariana grande collection. Apparently she had her eyes on this for a while. She researched pricing and royale jewelers was spot on with the price points. We were helped by jasmine. Who has helped me before on three different occasions I might add, though i hadn't purchased anything from this location yet. But her customer service kept me coming back. I looked over their wide selection of watches and jewelry. A very fine selection. We landed on the tennis necklace and a Swarovski pen to sign our legal documents the day of our wedding. They worked on our financing options with us and were able to engrave our last name and date of our wedding onto our new pen of commitment. She was patient with us and didn't push any boundaries when it came to making a purchase. We will be coming back for a few watches and some Swarovski crystal sculptures. Thank you !

Never met kinder business owners and team. They are such lovely people, I highly recommend doing…read moreall of your gift shopping at Royale Jewelers. They are true gems and their jewelry is absolutely beautiful and high quality.

Fast and clean work. My badge was punched perfectly. I called and got a quote and it was exactly as…read morewhat was said.

Raymond you're amazing!!! Thank you for my quick watch battery service!!! 5 stars!!! Thank youread more

A friend recommended Coby Madison for us to get our 7 year old daughter's ears pierced. We read the…read morereviews and felt comfortable driving from Lakewood to Whittier for a sanitary and overall positive experience. I called the location and spoke to Debbie, who was kind and helpful in scheduling a same day appointment for me and my daughter. I was getting a second set of piercings for myself (to motivate my daughter who was a little nervous). I was told they typically do piercings Friday/Saturday/Sun and appointments are preferred. The location is a jewelry store so they buzz you in. The store is incredibly clean and welcoming. Debbie and Nikki assisted us. They sanitized my daughter's ears, let her pick out the earrings she wanted (good variety of 14k gold/white gold), and did the two ears at once since they had both staff present. They use a gun like device that pinches the earring in versus a thick needle. It was done within seconds. My daughter was given a certificate for bravery and tiara as well. They even gave me one so we could take a photo together. Thank you, Debbie and Nikki, for being so kind and patient with my daughter. She left with the biggest smile . Prices seem comparable to other reputable jewelry stores that I looked into. Left with the cleanly solution and clear instructions for care. I highly recommend this location!

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.