Johnny is awesome!!! He thoroughly explains everything and makes sure you have a good understanding. My mom had a leak and he gave us different scenarios and solutions. The leak was in the concrete slab, so there would be some cutting into the kitchen floor. But he came up with a solution that he stated from the beginning, might not work! Fortunately for us it work. There were two pipes that ran under the kitchen, he worked his ingenuity and figured out which one it was. Once that was settled he ended up repiping the broken one. He doesn't redo the drywall or anything, but his cuts were not large so it was an easy fix. Give him a call for any future plumbing needs. Good guy read more

Johnny was very thorough and helpful with our situation and our family sincerely appreciates it. He was highly recommended by a well respected plumber/friend which already tells a lot! We appreciate his communication, prompt response, patience, honesty, transparency, good work ethic, and professionalism. He definitely came through for us and took time out of his very busy schedule to help us. Did I mention he came on Thursday afternoon, Friday night, and then another time on a Sunday (his day off) before Memorial Day to pinpoint a leak? He gave us all our options but given our situation, we really wanted the job done as quickly as possible to focus on other things. During that time, we were in a difficult personal situation and I truly felt he genuinely wanted to help us. He made us feel comfortable with his honesty, good work, faith and compassion to the fullest. His prices are competitive and fair, his service is top notch, and he works really hard to give the best service to his clients. He takes time in his diagnosis and tries to do the least invasive and most helpful solution as possible. No wonder why he was highly recommended by his peers and colleagues! Instead of making a huge trench to figure out something, he takes the time to use up to date practices and nerds it out with his helium induction and experienced knowledge to diagnose a problem. You can tell he's very passionate about his profession and enjoys helping people at the same time. I sure hope he continues to practice this way and expands his business to different counties. Call Johnny and you won't be disappointed! read more

Called left vm and he responded back. Came out to look for leak, gave some great advice and pointers. Would definitely call him out again in the future. read more

Johnny was amazing. He came early, found the leak under the slab and fixed it. He was friendly, answered all my questions about plumbing and gave me recommendation about where to search for re-piping. I had to ask Johnny to redo the invoice 3 times to meet the insurance requests and he was happy to do it. His price was very competitive. I had used another leak detection company in the past but was glad that I found Tier 1 because Johnny was so much better than the other. Definitely would recommend Tier 1 over all other leak detection services. read more

Johnny is great! He squeezed me in on a Friday night, missed his dinner date with his wife, stayed late and was able to fix 1 of 2 leaks that night. He walked me through the steps, taking care to be as efficient and economical as possible. He was honest about the different options. I can't recommend him enough. read more

Super experienced and very reasonable in price and assessment. Johnny was kind and very knowledgeable. Would absolutely work with him again! read more

Tier 1 Leak Detection - Sealed a bursted pipe - Plumbing Near Me

We live in Florida and have a second home in Newport Beach. While our CA house was unoccupied, we noticed the water bills climbing. The water company's website has AquaTrax which shows usage hourly. We had a 4 GPH leak. I found Tier 1 Leak Detection on Yelp, called Johnny and scheduled to meet him when I arrived in CA. In a few hours, using helium in our underground pipes, he found the leak between the water meter and the house. He quoted the repair and one week later completed the job. He and his helper, Troy where a pleasure to work with and I would highly recommend Tier 1. read more

Had a Christmas Night surprise leak that Johnny and Tier 1 were able to come out and inspect on short notice the following day. Their approach to diagnose the problem was methodical and thorough, and their execution was incredibly efficient. Customer service was also as good as it gets in terms of booking the appointment, communication of arrival times, clear explanation of the process/issues/fixes. If that wasn't enough, the pricing was also the best in comparison to other leak detection. Highly recommend! read more

Trying to find out the cause for the wooden floor turning black in my living room, I called Tier 1 Leak Detection. The owner Johnny responded quickly and came to my house. He detected right away that there is no water leak inside my house and the problem is caused by outside water from the community common area, which goes underground of the living room. To the many questions I asked, he explained very clearly and very patiently. He also walked me through how to solve the problems in details step by step. I thus know exactly what to do next to have the problem fixed. He also pointed out key points that need to be addressed during the restoration process, even though the restoration is beyond his business scope. Johnny gave me very good price for his detection service. I am very impressed with Johnny's expertise, professionalism, sincerity, and reliability. He truly cares his customers. I highly recommend Tier 1 Leak Detection and Johnny. Johnny, thank you so very much for all your help! I really appreciate your wonderful service and your valuable advice! read more

If I can, I want give a "golden buzzer" for Jonathan and Tier1. I've never met anyone who is more sincere, honest, reliable, skilled and professional. I was looking for a plumbing company who can detect a water leak under the parking lot. Without the meticulous skill, high-grade tools, saturated experience and discerning ability, this job would have been easily 10's of thousands dollars. His detection skill was precise, so I didn't need to hassle over "being overcharged" for "unable to detect" situation like many other companies. I did have such experiences even with the big name companies with hundreds of 5 star reviews on Yelp. I was literally in shock to see how he made this job so easy and simple. On top of that professional skill, Jonathan's character was something that I wish I was his best friend; so trustworthy. If you can get a hold of him, do not hesitate to grab him. You will be writing me a "thank you" note. Only downside is that he could be busy all the time. read more

On Friday I suspected I had a leak somewhere. I called up Tier 1 and Johnny said he could be out Monday for sure but would try to come Saturday to check it out sooner if possible. He made it on Saturday and identified there was a slab leak. Due to prior appointments, Johnny wasn't able to come back until Wednesday but in the meantime, he put a new shut-off valve on the water heater so I could at least use the cold water. On Wednesday, he came and fixed the leak. Johnny was very prompt, knowledgeable, and quickly and correctly assessed the problem. He was clean, thorough, courteous, and friendly. If I ever have another leak I'll be calling Johnny up again and highly recommend him to others. read more

So I am not alone. What everyone said here about Johnny is true. Yelp has 5 stars but I want to give Johnny 10 stars! He is very professional, prompt, he knows what he is doing and he has compassion to your plumbing issues . He is friendly and kind. I had a gas leak, I called several companies to consult and they all told me that they will need to cut walls until they find the leak! My home insurance assigned Johnny for the job. I called him on a Sunday and in desperate state. He showed up the following day, he found the leak within 30 min and fixed it in less than 2 hrs total. He cleaned up the area well too. He eased my worries and solved my problem. Thank you so much Johnny!! read more

Jonathan was incredibly responsive to a question I had about a potential leak in my home and he took the time to walk me through all the potential options. He was extremely knowledgeable and honest and I will most definitely be recommending this business to friends and family. read more

All I can say is "WOW!" Johnnie responded quickly to the initial phone message I left. Unfortunately, I was outside of Tier 1 Leak Detection's service area. Nonetheless, Johnnie graciously offered to look at pictures and speak to me on the phone about the problem (even though he knew he would not be doing the job). He gave me excellent professional advice. How often does a business go out of their way to help for free with nothing to gain? I was so impressed by his generosity of time and knowledge. A true class act! Thank you Johnnie! I know who I will call if you ever expand your business!!! read more

Coming from a real estate background I would not hesitate to recommend Johnny at Tier One Leak Detection. I had a slab leak at my own house and Johnny is the best in the business with very reasonable prices. He even helped me with a short term solution so I can still have hot water while I looked for a repipe company. Not only is he extremely knowledgeable and professional but he gave me his honest thoughts on which companies I should reach out to and what to look out for. With his guidance I saved so much money and stress from his knowledge but he went even further to reinspect another companies work just to help my family be at ease since we trusted his opinion so much. If you ever need help with leaks or guidance from a solid plumber and professional, just reach out to Johnny and see for yourself. read more

Johnny was able to schedule me very quickly, he did a very thorough review of my house and very clearly explained my problem areas, and possible solutions to repair them. He was very response and friendly. read more

In our entire experience with contractors/plumbers, Johnny is simply the most friendly, knowledgeable, honest, and customer-oriented professional. He provided excellent service to detect the leak and repair the broken pipe for us. we will certainly retain his service for our future needs. Thank you! Michael and Lily read more

Johnny is a first class plumber and will be our plumber from now on! He is super friendly, courteous, punctual and professional. He put boot covers on every single time he entered the house. He's confident and very knowledgeable. We had a gas leak and Southern Gas red tagged our house one week ago! 3 other plumbers came & all wanted to cut walls all over the place to search. Finally our 1st American Home Warranty sent Johnny who's the owner of Tier 1 LD who came with helium to pressurize the line and metal detector to track the pipes. Johnny quickly found the leak and repaired it within 2hrs. He found the leak very systematically with only one cutting on the ceiling to locate the gas line. He left everything super clean & neatly patched up the cut ceiling with pictures of the repaired pipe. Thanks again Johnny! We will only call you from now on & will definitely recommend you to all our family members & friends. Thanh & Christine Cung read more

Fireplace had a gas leak and gas company shut off our service. Johnny was able to come on an emergency call, detect leak, replace valve and get us back up and running the same day. He carefully evaluated the situation to ensure the least damage or replacement work possible. He saved us again and always does great work, double/triple checking that the safety and workmanship is top priority. Thanks Tier 1 read more

Tier 1 Leak Detection - Fireplace gas leak detection and valve replacement - Plumbing Near Me

Johnny was very helpful, honest, prompt & communicative at a fair price. I called several leak detection companies & Johnny was the only one to take time and really listen and want to provide some help over the phone. I have 1 shared wall. Our neighbors had a company came out "Solutions something", not sure of the name & they could not find the leak or determine where or who's home it was coming from. So they made a quick easy $$. After reading the positive reviews from Johnny, I called him. When I spoke to Johnny he offered some suggestions to narrow down whose home the leak is coming from. Which worked. He arrived a with an assistant and some detection equipment and found the leak & where the leak is coming from, as well as it being a hot water leak. He gave us lots of informative information, was very professional & considerate & put on shoe coverings prior to entering without asking. Would 100% recommend!! read more

Highly expert, very responsive and communicative. Was able to diagnose the problem quickly and efficiently. Besides just using technology, knows how to incorporate knowledge of common plumbing practices to efficiently diagnose the issue, and provide several avenues for resolving the problem. Super reasonable in all respects. Excellent expertise, efficiency, responsiveness, pricing, quality, and advice. read more

Johnny was so pleasant to talk to, very knowledgeable and super helpful. I called him because we had a leak due to the storms that started last Feb. He was so kind and spent so much time on the phone in guiding me on who to call and what to do first. Although I did not get his service because there is really no pipes where the water damages were. He was still really nice and made a good impression on me. I called him again on another occasion due to some water leaks in my in laws house. He knew my name when he answered my call and was still very accommodating. He asked me to take some pictures and even a video so he can tell me the possible causes of the leak. And this was all free of charge! .... If we still can't figure out the source of the leak, he was willing to go to the house even though it was out of his area. Johnny is honest and awesome! He will definitely be my go to person for water leaks! read more

I can't recommend Johnny and Tier 1 Leak Detection more highly. I don't even know how to explain to you how incredible they are. He not only knows his stuff and is amazingly professional - he is genuine, honest, trustworthy, highly skilled and truly cares!!! He will NOT overcharge you and has a tendency to undercharge actually!!! Unfortunately (lol) I have had to use him several times. He is unbelievable. And he has all the high-tech tools and anything you need. The other thing I will say is the area he works on is cleaner when he leaves than it was before! He is EXTREMELY knowledgeable, kind and sincere. I am so lucky I found him!!!!! read more

I don't know what to say first, If you have a water leak problem, don't delay and contact Tier 1 leak detection.  Johnny is honest and sincere, never gives up, gets the job done cleanly, and charges the reasonable price or less. If you choose Tier 1 leak detection, you will never regret and be happy. I tell you my story first, there was a huge water leak in the 4plex apartment under slab, so I contacted the E. leak dection company, but since Independence Day was included, I waited a week and first technician searched for 2 days,   Due to incorrect detection, the bathroom floor is unnecessarily torn up and the dry wall is cut off. Finally, they couldn't find it,  so they advised me to do a repipe.  I couldn't give up, so I looked for "Tier 1 leak detection" on Yelp, they took 2 days to finally find the two leak from overlapping 2 pipes under slab, and waited a long time for Johnny. I think it was worth it.  Today is Sunday, Johnny's day off, but I can't tell you how grateful I am that he came and finished the work in 8 hours. Now, I can rest my feet comfortably and sleep well. read more

Tier 1 Leak Detection - How bypass under big junk concrete - Plumbing Near Me

See all

Previously, I had a very good experience with Jonny at Tier 1 Leak Detection. So, I called him again when I had a big leak. He was very busy, but came to my house around 5 pm. He found a crack in a pipe that was deeper than usual. He dug and drained the water repeatedly, but the water came back quickly and stopped him from cutting and connecting the pipes with glue. After trying repeatedly, at 9 pm he told me he had to come back on Sunday afternoon. Then he changed his mind because otherwise I would have to live without water for one and a half days. So, he went for dinner and came back. Finally, he finished around 2 am. Thank you, Johnny, for working so hard on my plumbing problem. I have never seen anyone who works so hard for their customers!!! He even gave me a discounted price. I am so impressed. Thank you again . Kyoko (He also improved the pipes connections) read more

Johnny at Tier 1 was fantastic. We've had astronomical water bills for the past 6 months and had two different water detection companies come out that were unable to find any leaks. Johnny showed up promptly this morning at the designated time. He patiently went through our property to determine the problem. He was honest, efficient, and incredibly thorough. We are very thankful for his help and would highly recommend him. read more

Called Sunday evening Dec.29 at 5:30 and Johnny called me back in about 5 minutes. I was concerned my main waterline might be leaking because our water pressure in the house went down about 30 percent. Johnny spent nearly 30 minutes on the phone with me troubleshooting the issue and determined there was no leak. The main water meter wasn't turning so there couldn't be any leak. In all probability it's my water softener which I will check tomorrow. Folks, it's difficult to find people like Johnny these days willing to spend time to help someone and not get paid. I'm definitely putting his number in my contact list for the future. I highly recommend him! read more

don't write many reviews, but I had to do this one. We developed a main water line leak and I found Tier 1 on Yelp. Johnny, the owner, was professional and responsive, and showed up at the exact time promised to find the leak. He diagnosed it and came back a few days later to fix it. He was once again prompt and texted me his ETA every time. Over several hours he dug up the yard, found the leak, repaired it and cleaned up. Let me mention that between the time he diagnosed it and the next scheduled appointment the leak grew worse, so I called him. Even though it was Labor Day he came to fix it earlier than agreed upon. The cost was reasonable for all the work he did. It is difficult to find a professional, reliable company like Tier 1, and a trustworthy individual like Johnny. Thank you again. read more

I had suspicion that I was dealing with a hot water slab leak in my kitchen. Noticed couple of hot spots, faint leak noise behind wall, and warm water coming out of cold faucet in kitchen. I called Johnny and he was very polite, professional and right away I can tell he know what he was talking about. He was very busy but worked out his schedule to come out that afternoon. He took time and used his specialized equipment to pin point where the leak was coming from. Afterwards he gave me couple of options and gave me information that I felt were very helpful in deciding which route to take. He came back out couple of days later to perform the repair (re-routing the hot water line). He took care to let me know when he would be arriving and performed the work very professionally, with minimal impact to the interior of the house. Not only he knows what he is doing but he understands the home owners' concern and tries best to communicate throughout the process. If you have any water leak in the house call Johnny. I am so glad I found Tier 1 Detection. Quality work and I found his pricing to be fair and reasonable. I don't usually write reviews in Yelp but I was compelled to write one as a way to thank Johnny for work done very well. I highly recommend Tier 1 Leak Detection! read more

Very pleased. Checked out everything Very professional and reasonable Highly recommend Tier one read more

Johnny is so good. We are so glad to find him through Yelp. We noticed there was leak somewhere. He came, tried couple of things and explained to us what he thought where the leak was. It's the main line outside the house. He walked us through all the steps, check and make sure he found the leak 100% and start the repairing. As you can see from the pictures, lots of work and Johnny and his helper spent the whole day from 9am-9:30pm, dig up everything, replaced the pipes, out dirt back in, triple check and make sure no more leak before he leaves. Nobody can explain everything to you so clearly than Johnny. Very reasonable price and excellent workmanship. You need someone that knows what they are doing, so that it won't leak again. Plumbing is a tricky one. Thank you again Johnny and will definitely recommend you to everyone!! read more

Tier 1 Leak Detection - Excellent workmanship - Plumbing Near Me

See all

Definitely highly recommend. Had a small leak, not sure where it as coming from. Johnny found it quickly and explained to us where it was and the options to fix it. He helped us move a piece of furniture so that he could cut a hole in the wall. He explained as he worked and made sure that we were in agreement with all steps. Left the room cleaner than when he arrived. Fair price, friendly, reliable, high-grade tools, and we would definitely hire him again if the need arises. read more

Johnny helped my family to rule out leaks from our house and he was able to fit in his schedule. Thank you.

Johnny quickly identified the leak from my bathroom after another company failed to do so. His quote was reasonable and transparent. He then came back on a Sunday which is supposed to be his day off, and fixed the leak. So far everything is great. I highly recommend him for his professionalism. read more

We are beyond ecstatic with the service provided by Johnny of Tier 1 Leak Detection. He responded quickly and came out to check everything out. He clearly explained what he was doing and why. Johnny provided options for fixing the hot water line leak under the concrete slap in one of the bedrooms. He is very knowledgeable, honest and cares that his customer's are satisfied. We decided to re-pipe the entire house since the house is 45 years old and this leak may be the sign of more to come. Johnny recommended RePipe 1, who we are working with. Since it would be several days before we could get the re-pipe done and hot water running again, Johnny came over to install a switch to the water heater, whereby we would have cold water at least during the day & flip the switch when we needed hot water. He is just such a great guy. Can't say enough. Thank you Johnny! read more

I had a leak in my garage and called a few places to get some quotes.  I had one plumber come out who did a leak detection and mentioned that I had a slab leak and he could do a re-route in the garage for like $1300.  The other places I called were quoting the same re-route for between $2400 and $3800!  Then Johnny called me back (I had left him a message).  After the first 5 mins talking to Johnny, I knew this is the plumber I wanted to come find and fix my leak.  He was explaining all the different scenarios in detail to me over the phone for like 20 mins and I felt bad taking up so much of his time.  He quoted me about the same price as the first plumber that came out for a re-route, but I felt he was much more detailed and even asked if I considered re-piping the entire house, but that he doesn't do re-piping, so I felt he just wanted the best for the customer (i.e., me) whether he got the job or not, so I scheduled a repair with him. Johnny came over at the scheduled time we arranged with one of his assistants and proceeded to do the leak detection, he had some high tech electronic tools I hadn't seen before on previous leak detections and long story short, he cut a section of the drywall where his tools told him the manifold was and found that the leak was actually from two pin-hole leaks in the pipe where he cut (i.e., it was not a slab leak and I did not need a re-route).  He cut out the bad pipe and replaced it and ended up only charging me $375!  Johnny was very clean and even cut the drywall measuring the area with a ruler and making the least amount of 'damage' as possible. He vacuumed and swept the area when he completed the repair and left the area clean like he wasn't even there.  Also, he wore plastic booties in the house for those households that don't wear shoes in the house, so he is very respectful of the customer's property and the repair area in which he is working.  VERY impressed with his professionalism, honesty, and service - it's no wonder he has all 5 star reviews, he deserves it!  I will definitely be calling Johnny for any future plumbing needs! read more

Leak Detection and Repair. I had a very small leak about .08 gallons/minute outside my house. I had a bad experience with a prior plumber/leak detector, who had supposed found the leak inside my house, and jack hammered through my new wood floor and concrete slab twice after "finding the leak." He did not find the leak and ended up just bypassing the leaky pipe. Johnny arrived promptly and quickly discovered the leak's location. After digging out the wet dirt and placing it neatly on a protector for my concrete, he showed me a video he took of the leak. Apparently a prior plumber had improperly placed a fitting, which had cracked. He repaired it in a few hours at a reasonable cost. I certainly will use him again although I don't hope for any future leaks. read more

Johnathan was very honest and down to earth. He came over to my house and started do some assessment if it's worth it to even start detect where is the leak. After talking to him, he recommended me don't even bother to repair it, instead repipe is way to go since my house is almost 50 years old. read more

My home warranty company assigned my claim to Tier 1. I'm so thankful they did. The folks at Tier 1 made the situation less worrisome for me. Experts with strong work ethic can be found here!! I talked to Johnny by phone who provided his services, even though it's not their normal slab leak type work. Johnny was personable and knowledgeable. From the beginning he could hear my sense of urgency and scheduled Sean to come and help me same day. I was interested to see what the quality of work might be. Well, it surpassed my expectations. Sean came, even though it was pretty much evening time already. He quickly diagnosed the issue, got the part needed, and gave me a couple of options to solve the situation. He answered all my questions and gave me some tips along the way. He's got a lot of experience, so I can tell right away that he know his stuff. I've bookmarked this company for future slab leak needs and will not think twice about calling them! read more

I can't say enough great things about Johnny. He was super responsive to my panicked inquiry and called me back the following morning as I he said he would. He talked me though some basic items to confirm what wasn't leaking and was super helpful. Who does that these days?!! Highly recommend him and he will be my first call for any leak issues. Thanks, Johnny! read more