My boss called and seen if a part was avaialble. It was, when I get there and stand in line there…read morewas a black lady and a older gentlment with a bunch of gawdy earrings. But no judgment from me until BOTH of the front counter workers proceed to be rude to all 4 of the customers ahead of me. 2 English speaking customers and 2 who spoke Spanish. I even overheard the black lady talk bad about the Spanish speaking customer about how his breath and his body odor was "STANKING UP MY LOBBY" Finally get to my turn and the guy is super rude to me because I was having trouble relaying which part I was coming to buy for my coworkers. Finally get it situated and rushed off to the next room where you pick up and pay for the parts. Get in that room and am standing around for almost 20 minutes not even sure if they are working on my order or not. Finally gets my part and they toss it across the slotted counter for me to check for damage. Thankfully it wasnt. I pay for my order and leave the guy from the counter is out front whooping down a cigarette and cussing on the phone. Place seems to be ran poorly and no management in sight. If you can avoid having to do business with this place I would. I couldn't believe how many bad google reviews were on google as well and they all described exactly what I noticed during my experience.

i switched from auto zone to o'reilly and so far so good…read more midday i realize my car battery was dead. i don't go too many places but still need my car lol. i already knew exactly where i was going for assistance and what i needed. * I need to highlight this first WE ARE STILL ACTIVELY IN A PANDEMIC* to date this store definitely is in the top 10 for customer/associate distancing. associates are wearing masks, signage is visible on the doors/floor and they were smart and moved their card reader onto a separate holder that's away from their computer counter. i love that. they also roped off their work areas. this could just be this location. still BRAVO. obviously if you need help in the aisles they will come help you, tell you an area etc but the precautions are nice, appropriate and appreciated for ALL. it's how we should have been anyway because germs. i stood in line briefly told him my car, kind of forgot we laughed but we figured it out. he gave me all the information about money back for . love that they have a rewards program and take coupons the associate installed my new battery for me, was friendly, tested my car for something else and stayed polite. amazing service .

I lost a windshield wiper while driving down the road on a nasty evening. It was cold and wet and…read moresnowing. I pulled in here literally because it was the closest parts store to me at that time. I bought my wipers and a very polite young man named Austin bundled up and came out to put them on for me. When they didn't fit, even though they were supposed to, Austin found a much better quality pair that did fit and price matched them to the ones I had purchased and then he put those on as well. He went out of his way and was pleasant and never complained and my windshield wipers work great! The only downside is now that I have had these, I'm going to have to replace them with the mitre expensive wipers from here on out. :)

I had a return on a poor performing battery and Keaton helped me out by making it as seamless as…read morepossible. Great kid with a great attitude. Thanks a bunch.

From the owner: Your local Advance Auto Parts at 1601 E Main St in Plainfield offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Got some Husky floor liners from these guys. They fit my car perfectly and have held up great. The…read morestaff was kind, inviting, and very helpful. Definitely would recommend these guys for all of your auto gadget needs!

From the owner: For over 26 years we are Indys #1 source for Vehicle Upfitting & Outfitting. We are Vehicle…read moreProtection and Protective Coatings Protection including (Custom & Color Spray-on Bedliners, Custom & Color Spray-on Vehicle Body Armor, Custom & Color Vehicle Accessory Body Armor Coatings, Wax & Oil Based - Rustproofing & Undercoating, along with Full Vehicle Rust Conversion. Other services include Paint Protection, Interior Stain Guard, Window Tint, Floor - Cargo Liners, Bug Shields, Vent Visors, , and more.) Vehicle Accessories Include (Steps, Stepbars, Nerf Bars,Running Boards, Power Steps) (Truck Bed Covers including Soft & Hard Folding, Soft & Hard Rolling, Retractable & Power Retractable, Fiberglass & Aluminum Lids, Fiberglass & Aluminum Shells, Work HDU & DCU Shells, Offroad Caps & Shells) (Vehicle Off Road Packages including Leveling Kits, Lift Kits, Bumpers, Wheels Tires, Rims, Skid Plates, Rub Rails, Off Road Lighting and More) (Vehicle Hitches and Towing Systems including 5th Wheel, Goose Neck, Flat Towing, Class 1-5 Receivers, Pinion, & Weight Distribution Systems, wiring, Brake Controllers & Speciality Tow Flat Beds) (Fleet Upfit including Strobes & Emergency Lighting, Ladder Racks, Tool Boxes, Decked Storage Systems, Cargo Systems, Cargo Glide & Bed Slide Systems, Inverters, Safety Systems, Backup Alarms - Sensors - Cameras, Vehicle Security Systems, Flat Beds, Towing Beds & more.) Brands Include Legacy, Valugard, Rustcheck, ARE, LEER, Century, Ranch, RSI, Decked, Holman

Shawn was the best! I left with a great vehicle he deserves a raise! Thankyou Shawn. He is a such a…read moregreat salesman, very helpful and upfront.

They sold me a disgusting broken car. The day we drove away from the lot the first of so far 4…read moretotal issues arose where my tire pressure indicator was broken and the car was clearly not even cleaned. After some water spilt on the seat, brown sticky residue emerged everywhere. I have scrubbed the seats almost daily and the residue is still there and is in the rest of the car. They did not clean anything, everything I have wiped has come up almost blackened with how filthy it was. I was assured the warranty with my car would cover most issues and being not even a day off the lot I would also make that assumption. They have blown me off for two weeks. I can't get to a manager and I can't get a response from the sales person I bought the car from, making it very clear they couldn't care less about you. Don't buy a disgusting broken car. Run don't walk from Andy Mohr.

I have two problems. One, Autozone doesn't honor its battery warranties. And two, its employees…read moretreat you like a dog for wanting it honored. I had the same problem at the Mooresville Indiana location last Sunday, only not as bad. Big O Tires did a test a few weeks ago and it showed my battery was working at 75% and has a bad cell. Multiple tests though there and at two Autozones have since passed. The lady at this location with shaved hair has no customer service ability. I didn't get her name. I told her that Big O wanted to see if Autozone would honor its warranty (bought 1/15/2025) so we can see if my car isn't starting because of a bad cell. I asked if she would call them about this and she dismissed me saying, "They can call me." as if she was too busy to deal with me. There was one other customer in the store at the time and she had another employee there. In no way was I treated like a customer with a problem that needed fixed. Sympathy for the situation was replaced with an "get out of the store attitude." Basically, I'm being told that I was foolish to buy a battery at Autozone and I'm gambling on their tester finding a problem with their battery to get them to honor their own warranty. This experience is telling me that that warranty isn't worth the paper it is written on. My next $200 battery purchase will not be at Autozone. My next purchases of anything will not be at Autozone since having customers is inconvenient to them.

We stopped for a front light bulb and Christian was so nice to help ensure it was installed…read moreproperly.

My daughter was in town, and she was using my car. She had an issue with my car not starting after…read moreher first errand so she stopped at AutoZone and they said my car needed a new battery. The current battery in the vehicle at the time was about 15 months old. So without checking with me, bc I was at work, my daughter purchased a new battery from AutoZone they do not install the battery OK, but they would not even carry the battery out to the car for her to go get it installed somewhere. We pay another battery place to install the new battery. A couple of days later, I take the old core battery back to AutoZone and once again no one is there to carry the battery in the store. But the biggest problem was once I carried the battery into the store. They would not put it in the recycle pile because I did not have the credit card originally used to purchase said battery. That credit card was used by my visiting from out of town, which was her credit card. So after 20 minutes, I just left the battery on the counter and told them to have lunch with the recycle money because I wasn't carrying that battery out to my car again. Two days after I go to get in my car and it won't start. I get a jump. It starts. Every 3 to 5 days my car does this. I take it to the battery place. They tell me the positive post on the battery that we just bought is bad. I go back to AutoZone to get a replacement, they will not give me a replacement battery because I do not have the original credit card that was used to purchase this defective battery. Explaining once again my daughter from out of town was using my car and used her credit card to purchase an unneeded defective battery from AutoZone. AutoZone sold us a defective battery, but they will not return or exchange it because the credit card used to purchase it is now in another state where the card holder legally resides in. Make that make sense. We're out a couple of hundred dollars EVEN THOUGH you have your customers create a profile on your website with their phone number that contains our purchase history. Please explain how our documented purchase history on YOUR webpage gets overridden by the fact, we don't have the same credit card that was used to purchase the item? +3 men working in a store like to make women carry dirty, heavy batteries to and from their car. This is worse than any convenience store customer service I'm encountered. Y'all in there hustling like you still in prison. Stay away from AutoZone unless you are getting a lightbulb or a sprite and paying cash.

The worse autozone I ever been in jus went td wit my dad trying to get some for him n I asked dis…read moreguy if they have it n he going say to me oh wym idk what ur looking for so l was like forget it n he going say I don't speak Spanish dis n that so I went to dis other guy which he's always been so nice to me so he got mad at me n he started yelling me to get out of the store jus cs I wasn't letting him help me then he brought the manager i guess so they could kicked me out of the store but he didn't cs he knows I was right he probably thought that I didn't spoke English and I wasn't gonna defend myself.jus disgusting( an Hispanic dude)