I'm sure that every kid who works here is great on an individual basis. But, they never seem to…read morehave their ish together. No oil change should take 45 minutes. They never seem to have the oil or filter in stock. I have even tried calling in advance, on previous visits. So, it's time to write a review. Not a death sentence, but not likely to continue.

Best oil change experience ever! Heather was so kind and helpful. Avery is one of the managers…read morethere and she also came over to chat with me. Pro tip: bring your dog and you might just get treated like royalty here! 10/10 highly recommend and will definitely be returning for all of my future oil changes (with my dog!).

This shop is EXTREMELY overpriced. I took my 2008 Rav4 in to have the AC fixed and was quoted over…read more$3000. I took it to another shop and got it done for less than half that for the same quality work.

Went in for check engine light. They found gas cap bad. Replaced cap $85.00 and $250.00 inspection…read morefee.

DO NOT Recommend .. My initial trip was pleasant enough, however my car was leaking oil within a…read moreday, a return trip deemed nothing was wrong, however when my son in law took my car back and explained to them what the problem likely was they of course re did the oil change, no gasket was replaced, and now I am attempting to get this location to respond about the 3 separate instances of oil stains on my driveway taken care of, picture of the largest attached

Quick and thorough…read more Personable guys Decent price My new go to place. Worth it. Will use the premium oil next time with 25% off coupon.

Efficient. Timely and very reasonable and made the work on my car a breeze and. My car never left…read moremy driveway 5 stars easy

Have a 2004 Tahoe with 300,000 plus miles. Only discovered Ray recently. Had two breakdowns…read morerecently. One requiring a new alternator and battery, the being a coolant issue. Ray came to my house, diagnosed the issue, ordered parts, then returned the following day for the respective repairs. He was very punctual and fast getting it done. Highly recommend.

It's a rare thing indeed to find service excellence at an affordable price in any field. When you…read morefind it in car care for a foreign vehicle, it needs to be celebrated and shared. That's the experience I had with Indian Trail Imports and particularly with Josh. I commute once a week from Jacksonville, FL to Charlotte. My go to mechanic is at Jax Beach. I was traveling to CLT and the suspension in my 2012 X5 BMW (beloved Inge is her name) failed while I was driving on the highway. It felt like driving a stage coach on a rough road. I made it here and the issue continued to get worse. Not wanting to get ripped off by the dealership and needing to get her fixed quickly so I could return home, I started searching every source for a reliable, affordable, fast foreign mechanic shop. The top of the top ten based on raving reviews and checking for the fewest poor reviews was Indian Trail Imports. I called on a Thursday afternoon and asked if they could possibly fit me in on Friday morning. I explained my issue and they said they would do everything they could. I picked up a rental thinking it could be days. Friday afternoon Josh called and said they figured out the problem. A suspension bag had collapsed. They gave me a VERY fair price and I said DO IT! Josh called back to say it was ready. As I was driving to drop off the rental, he called to say it looked to be sagging on the fixed side. They were going back in. As we say in the Army, attention to detail! The air line had been chewed by rodents. Not having a part they improvised a fix to secure the line so I could get home and get it fixed. He also let me know that I should keep an eye on my front suspension and educated me on what to be aware of and the range of costs to fix it. The next day, on a Saturday, he called to check if I made it home and if everything was running correctly. Come on people, is this guy for real??? Yep! Oscar Foxtrot Sierra (Out Fricking Standing) Josh and Indian Trail Imports Team. You are my new go to for all of Inge's maintenance. Thank You!!!

I have been taking our 1995 BMW To Josh for years. Why? Honesty great people and fantastic work. In…read moreall of my years we have never had a mechanic that has been so honest polite personable and all around fantastic. Rod upfront is such a nice guy and all of the people there are great. I have recommended this place to hundreds of people over the years. Whether it's a BMW or any foreign car this business is beyond 5 stars. Pricing is fantastic. When you take your car here the one thing you'll never have to worry about is getting ripped off for repairs you don't need. To many times I've taken my car in and Josh didn't charge me because he said it was under warranty or it was just a little tweak. Unbelievable honesty is worth every penny I have spent there.

Stephen and the team at Matthews Service and Repair are the real deal. A few weeks ago they handled…read morea brake job on our Suburban and did absolutely outstanding work -- thorough, fair pricing, and clear communication every step of the way. Came back today with a tire issue on my Honda Pilot and Stephen took care of me right away. This is the kind of shop that earns lifelong customers. Honest, skilled, and treats people right.

My previous mechanic retired, and I was worried about finding someone who was not only…read moreknowledgeable, but also honest and reasonably priced. I had an estimate for a repair before starting. However, what really stood out for me was the price for the diagnostic service, which was very reasonable given that after half a day's testing I was told that I didn't need any work done at this time. It's hard to find a shop that combines solid troubleshooting with fair pricing, but this one delivered on both. I recommend this repair shop.

Always have a wonderful experience here! I recently had to get my NC inspection and they were…read moreextremely kind and quick (about 20 minutes). The staff is always very professional and courteous! Would highly recommend them!

The service at Express Oil Change is always fast, but I came in on a Friday morning which is a busy…read moretime for them. They still were courteous and went out of their way to make sure everyone got taken care of. I've had three oil changes there and this has always been the way I've seen it. Very professional!

An amazing customer service experience! Dedicated to being honest and trustworthy. I was helped by…read moreKarl and another young gentleman I believed to be a manager. I recommend this location 100 percent.

Everything was Wonderful We were Greeted and everyone was…read morevery Professional, Service was Fast Overall Great Experience.....