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    Timberline Lodge

    3.5 (122 reviews)
    InexpensiveHotels

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    !!!!!!!!ZOOM IN THE BOTTOM OF TOASTER!!!!!!!
    Erica Z.

    Cabin 1 should be closed down. The pictures speak for themselves. Horrible experience I didn't even stay for the 2 nights I reserved.

    Our kids enjoying their own cabin thanks to the wonderful staff!
    Tiffani M.

    Had the pleasure of staying at Timberline Lodge two weekends ago. My family and I go to Big Bear every year for our annual winter vacation. Let's just say the employees there are the best around! There was a couch situation with our cabin and to accommodate us they gave us two cabins!! With being a family of 6 we were able to have two adjoining cabins and were able to put our 4 teen children in a cabin of their own while my husband and I had our own cabin. My husband also forgot his apple AirPods after we checked out and were already back down the mountain. I called them and they were able to locate them and arrange for them to be dropped off at UPS to be shipped to me. Talk about customer service!

    Cabin 12

    Great affordable place to stay if you're looking for a hot shower and comfortable sleep before hitting the slopes the next day. Like most said if you're looking for luxury this is not it. But overall the experience was great in cabin #12! We loved that they were individual little cabins. 10/10 customer service. 8/10 cleanliness (sheets were clean but could use some dusting and wiping down of walls). Room 8/10 our king bed was comfy however the frame was sitting a top blocks to make it level lol but hey it worked with some adjusting though! Haha. All and all we loved the quaint, rustic atmosphere Big Bear is known for. We would definitely come back as we felt it was worth the price.

    Gross wall

    I would give zero stars if I could. Just returned from this hell hole and lived to tell the tale. The carpet was filthy, smelly and torn. The kitchen floor had holes in it and sagged when my very small self stood on it. The bathroom door had a giant hole. The floor where the shower and floor met in the bathroom was rotted out. Wall paper was peeling off the walls. Red Bull cans under the couch. The "balcony" should be condemned. One of the smoke alarms had the batteries removed. (We fixed it, you're welcome). The kitchen blinds above the sink are broken and cannot be closed. Hope you're not over 5ft tall if you plan on showering. The one saving grace was the beds are super soft and comfy. You couldn't pay me to come back and stay there with my family.

    Carpet I think is supposed to be blue but maybe a black?
    Greg N.

    Unit#5 beware of...umm ...no words well read below First I give A LOT of credit to the girl at check--in. Very well mannered and VERY professional and helpful. If only the rest of our stay was like this. They had a dog in the lobby which I didnt mind and my son loved playing with her. So gentle and playful. She was the owners sons dog whom stays there from time to time. But we will come bacl to that in a bit. We open the door and was hit in the face with an old mildewy wood smell. The entire place is like an old cabin youd find in the woods from the 70s. The sleeper sofa frame was broken and the arms were disgustingly black with grime build up. The rugs were, not sure of the color but, were of a dark blackish blue shade. No sitting places for anyone unless it was yourself or MAYBE one other person with you. And this was rented out as a 3 person cabin. Hmm. Needless to say.. we never took our shoes off to even walk around in our socks. Now... the kitchen didnt even go in there because i sure as hell wasnt cooking anything in this place. No ventalation for the stove exhaust gas. Not taking any chances. Next is the bedroom... after seeing the living room.. we decided to strip the bed and use our own linens. Including our own pillows. Even then, I didnt feel 100% certain if waking up with or without bedbugs. No room in the room for a queen size bed. I measured and there was at least MAYBE 8 inches between the foot of the bed and the wall. Next is the bathroom. Hmmmm... umm.. shower floor was dirty, like DIRT dirty not stained. We ended up putting a towel on the floor so we didnt touch the ground. AT ALL. There is a plus to this one.. the toilet was fairly new. But then you look at the floor tiles and they used roofing nails to hold down the tiles at the corners from coming up on a few. We were conteplating getting our money back after staying one night out of the two we booked and spending our money elswhere but we gave this place the benefit of the doubt. I was woken up by some guy clearing his nostrils and throat in the cabin below us. Which I assume that he was to be the owners son because he was walking the dog. Or the owner himself. Im not sure. Was not a pleasant experience. There was a small plus to this place. The playground which looked like a hippes paradise with cement life size pastel mushrooms and a random boat in the middle of the playground, was a nice place for my son to play around for an hour or so. Then we left for the day and wpuldnt come back until the dreadful thought of sleeping here. Pros...... playground and the front desk young girl with cool looking purple hair and very accomodating. The wall was hand painted throughout. Cons.... Owners definitely need to invest in the property after paying what we paid. This place shouldve been better than the Knights Inn down the street which looked like it was going through demo mind you. The carpeting, the central air fan they left us, the paneling on the walls made the entire place smell like a old damp basement.

    Sarita C.

    Shout out to Shannon and family! Thank you. We love the new renovations! Purple is my color and when I saw the purple trim I knew we were in the right spot. Absolutely perfect. Clean. Quiet and super friendly. If I could give 10 stars I would. We will be back and if we don't stay here we will stay at Castlewood. We did a drive by of Castlewood and it is most appealing for our romantic couple lifestyle....yelpers please check out Timberline. My real time pics are attached here. Thanks.

    Great set up and relaxing kitchen.
    Heather S.

    This was awesome place and it felt like home. So will be back. The grounds are clean and have several play areas and a pool. Customer service is great and friendly.

    Cabin 12

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    10 years ago

    Loved our stay here. Really clean and reasonably priced. Definitely plan on returning.

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    Effendi F.

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    Page 2 of 4

    Ask the Community - Timberline Lodge

    Review Highlights - Timberline Lodge

    Fendi, owner, provided fast, friendly service, even provided some cliff bars for hiking which aint cheap.

    Mentioned in 8 reviews

    Read more highlights

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    Timberline Lodge - hotels - Updated September 2026

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