0 stars: Shameful, deceptive business practices. They'll lie on the phone with a good price to…read morelure you in, then they'll lie to your face and give you the run around (2 days wasted). Then I had to "settle" for subpar service and keep the alarm, or take the alarm off and STILL pay for labor. That was NOT the original agreement, (which by the way, the sales person threw away the quote I agreed to, or so he claimed, when I asked him for it). Who does that? And to the other complicit people there, shame on you too for allowing this ripoff to happen. Lesson learned, NEVER shop here again.

Don't go there. Amp went into fail safe mode and they want me to cover the shipping. now getting…read morethe run around between them and audio control to pass it off. next bought a stinger radio and the radio has issues cutting off. asked them to replace it the first time after they couldn't figure it out! what I found out is the radio was an old model that needs updates. when I told them what I found out the response from the installer was let me know if that fixes it!

This is the best place to go to in Houston for automotive audio. I had a problem with my subwoofers…read moreand these guys immediately took on the job without hesitation. They replaced my amplifer and helped me with some of my wires extremely fast. They are completely transparent and are willing to work with you so that you leave absolutely happy. They gave me a great price and fixed all the issues that i had. I never write reviews for places but this place deserves it 100%. If i could give them 10 stars i would. Definitely coming back for more work or if i want to install a sound system in any of my future vehicles. I highly recommend this place!

I had a system installed somewhere else. Started having issues with it a few days ago. Brought it…read morein and these guys were able to fix it without having to replace anything. They could have told me something expensive was broken and I wouldn't have known any better but they didn't. They told me that my system lost its tune and were able to fix it fairly quickly.

Pedro, the manager, and his associates, helped me decide on subwoofer and installation. He tweaked…read moremy system after installation and I've never heard car stereo like it. Six Morel speakers, Kenwood sub, power amp, crossover unit, and head unit. They are honest, patient, and exceeded expetation. Bravo!

Shout out to Pedro for the huge help getting my wheel lights fixed in a jiffy and right before…read moreclosing time. Highly recommend 10/10 shop and prices are great!!! Will be coming back for more work done.

Great products and great service! Stopped by to look around and get suggestions for an audio…read moreupgrade, the staff was great and made several suggestions with a very fair price. Everyone was super helpful and respectful. We came back a week later to pick things out and have the install done. The installer is excellent and answered all of my questions. The equipment was installed perfectly, tuned and is working perfectly. Thank you Moon Car Stereo!!

I needed to get my speakers checked because something just wasn't right. Ivan checked them for me…read moreand adjusted the amp and some other things and my speakers now sound great. I'm so thankful he was able to fix everything.

Decided to try this place out since the location was more convenient... worst mistake I could've…read moremade. they might be friendly but NOT KNOWLEDGABLE, bought a 3k watt "twister" bass amp but they decided 4g wire was good enough for it. Over time of course it goes into protection mode only to find out it's MELTING the connection on the amp creating a fire hazard! not to mention they used cheap bass wires and not copper like any shop who knows what they're would use. On top of that they seem to underestimate what the potential I wanted my system to have... hence the cheap wire and amp they recommended. I had to ask for their apocalypse 65 Arnold's which they didn't even have on display? why not sell your best products that people know work and love? The memphis tweeters they sold me of course now sound like crap lol im not one to complain usually. Anyway please if you care about your system and pockets please do not go here for audio anything!

Sometimes good service sometimes not so much. Overall ok. Atmosphere is ok , no hard selling,…read moreknowledgeable

I recently had an Apple CarPlay screen installed in my 2014 Honda Civic and I couldn't be happier…read morewith the results. The whole process was smooth from start to finish. They explained my options clearly, helped me choose the right screen size for the dash, and made sure everything fit flush and factory-clean.

I had requested a quote for the repair of my stereo system, or possibly installing a new stereo, a…read moretechnician by the name of Yan reached out, I told him I was on a budget and we discussed having a new Bluetooth system installed, not CarPlay, just a Bluetooth system, I told him my budget was less than $500, he told me he could install everything for exactly $500, then I received an invoice for a $30 deposit. I asked what it was for, he said it was for an appointment to come out the same day, I told him that I wasn't going to pay for anything online or over the Phone, then told him that I was going to check around to compare prices. A couple of days later I received an invoice for $500, it stated that it was past due!!! I never received any stereo, any product or any kind of service from this company but they were trying to bill me for $500!!!

Always had an amazing experience with this company Sammy is amazing and has always done me rightread more

Been going to these guys for years. Always great prices BUT i finally let them install a deck amp…read morefor subs and subs with box. after about 2 months my subs kept going out and finally blew. the setup was right amp and sub combo but after getting out my multimeter and diaging everything i found that they wired my subs wrong. i verified this with kicker tech support so now i'm waiting on new speaker to be shipped to me from kicker. Carteck wanted to charge me 120 dollars to replace them for there mistake. all in all great pricing but terible techs

I hate it here!!!!…read more There is a really cool younger guy that works here who is nice but the lady is super RUDE! Like extremely RUDE!! Something as simple as talking to a customer is difficult for her! Upon arrival I was greeted with a rude and unwelcoming tone. I totally understand that people have less than good days so I proceeded to ignore her attitude in attempt to just getting my services taken care of and not allowing her attitude to rub off on me. Unfortunately, her condescending tone and rudeness never ended! I feel sad for the other employees because she talks to them in a rude matter and I can tell they are walking on eggshells ! YIKES I WILL NEVER RETURN HERE!

the woman that works there is EXTREMELY RUDE! I asked her how her day was & she says "NO!, what's…read moreyour name?!" she's been rude since my 1st day! she's definitely rude ! I've filed a complaint on her & i'm looking for another place to go to!

DO NOT GO HERE. I had some speakers put in with an amp, the…read moreprice was about 300 which wasn't bad it was a good deal. After they had finished putting everything in it sounded good and then I left, but on the drive home is when I heard all the problems. My front left speaker wasn't playing any sound, the sound wasn't clear, and there was a lose wire somewhere and when I would drive and hit a bump my speakers would go quite or just stop playing all together. I went back and they listened to me and fixed all the problems except for the sound, when I asked about the sound the guy at the front told me it's supposed to sound like that even though he didn't even listen to it. After that I went home to look at the amp and they had it on the wrong channel, after I fixed it they sound good. Then after my right rear speaker starts clipping and cutting of then I went back to tell them the problem and they tell me my speaker is burnt up and that my speakers were just bad. I had these installed and all of these problem with in 2 weeks and they tell me my speakers just burnt up. I don't turn my speakers up loud or have the bass all the way up and they tell me it was my speakers and that they are trash. Like another review I saw on here "great prices but terrible technicians they don't know what they're doing".

It's been 4 years since my last service here, and once again they did an outstanding job! I live in…read morethe Heights and was more than willing to travel this far because they do great work, at a great price, and are very professional. I highly recommend Car Tech fir anything and everything with audio for your vehicle. Thank you!

I payed 200 for them to install my amp and thiswhat they do horrible install I'm surprised my…read morebattery wire didn't touch with all the other wires they even broke one of my screws and didn't say nothing about it I payed for them to do a good job and this is what they do I will never go to that place again went again to tell them to fix it and they wanted to charge me 50$ to check their own work they care about the money and nothing else

This place is terrible and the service sucks. I came in looking for a wire harness. I've came in…read morebefore when I first purchased my subwoofers, but not from here and one of sale associates tested my woofers for free. But recently when I pulled up the place looked deserted even when I walked in. No one was in sight. I hollered "hello" and no response.. no one came out. But when the phone rang one of the sale associates ran out from the back not even acknowledging me. He ran straight to the phone and answered it when I tried to ask him about the harness he put his finger up to his mouth as if he was shushing me. When he rudely ignored me I decided to leave. As I was walking towards the gated doors he said "please wait"! How in the heck you want me to wait when you treated me horribly. So, when I turned around. He said "yes, what did you want"?! I said, Do you have a wire harness for this radio *displaying the radio in hand*. He smirked, laughed and said no. Bull service, customers are not always first here. They looking for a robbery for real. Shop unlocked, but no one on the floor. And I bet he was getting blazed, his eyes was bloodshot red.