Great experience from start to finish. I curbed out my black rims and called for a quote. Issac was…read moresuper helpful and got me scheduled the next day. They did offer same day service but the next day worked better for my schedule. Was given a quote after texting photos of the damage. Issac also offered a promotion they had going which helped save money. It was about $200 for fixing the one rim. When we brought car in Jesse greeted us and said it would be about an hour. 40 min later and we were driving off with a fresh rim. Will recommend this place to anyone and will definitely come back.

I brought my wife and daughter cars to the mighty Wheel Wizard crew and they did a great job. Only…read moretime will tell if I need to change this review but right now they get a 5/5. I thought I was going to have to replace one of the wheels but WW fixed it and even made it look easy. These guys are the real deal; no scams here. PROS: Professional Pleasant Honest Affordable Dedicated Quality CONS: None yet

Recently needed to re shoe my car they were able to order my tires for a good price and install…read morethem they were as fast as you would want .they can only go so fast .the thing they have no control of how many people just beat you to the punch.get in line! The only negative is. i have a set of rays on my supra. and when they took off the old weights. they left the sticky back on the rims. looked hideous took some elbow grease .but it comes off. would of been nice of em. considering I just put 1800 dollars of rubber on my car .other than that all is well so far.

I've been going to Discount Tire for over 20 years, so I'm not just some random customer--I'm going…read moreto be honest and fair. This was my first day off in multiple weeks, and I scheduled this ahead of time. I called and explained my situation to Tom before coming in, but when I got there, he was on lunch, so I had to start all over and re-explain everything--which was frustrating right off the bat. Honestly, this was one of the most annoying experiences I've had--at least in the beginning. My interaction with Race Valentin didn't go well at first. There was a lot of back and forth, details getting mixed up (he even thought my car was a 2013 instead of a 2023), and I didn't feel like I was being heard. I was already short on time, and by that point I was close to tears. BUT--this is where they turned it around. They filled up my tires, completed the rotation (which is what I originally came in for), and then went above and beyond. They found that a previous mechanic had installed a cheap knockoff sensor. Instead of just telling me and sending me on my way, they replaced TWO sensors, fixed the issue, and even handled my windshield wiper--all at no cost to me. By the time I left, everything was working exactly how it should. So yes--rough start, but strong finish. If anything, communication upfront (especially at the management level) could really be improved. But they made it right, and that goes a long way. I even called back after I got home to let them know everything was working perfectly--because that part matters too.

My friend and I were on our way to Seattle when we noticed something dragging beneath the car…read more Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed!

Good service but the larger gentleman has an extremely offensive odor to him every time I come in…read more My wife is pregnant and she got in the car after that tech was in it and she said she almost threw up. Lack of hygiene

I want to update my 1 star review of Frank and South Bay Automotive. To recap: Took my car in for…read morebasic maintenance which included a coolant flush. Barely got out of the parking lot and the check engine light came on. The error code pointed to my coolant system. After days of Frank trying to fix it he said he would research it and call me. That was over a year ago and no call. It cost me over $3000 to fix Frank's ineptitude. DO NOT TAKE YOUR CAR TO SOUTH BAY AUTOMOTIVE.

This shop came recommended by an acquaintance. I took my Kia van in for an oil leaking problem and…read morewas repaired that day. Quick turn around and was happy with the way I was treated by the staff that works there. Frank even came to pick me up which was a nice gesture. very satisfied, Clint Windus

My car died across the street, so AAA helped me limp over to Les Schwab to see if they could help…read more They tried to jump my battery and ended up accurately diagnosing that the alternator was the problem, and did not charge me for the assessment since they don't repair alternator issues. Really appreciated their help during a difficult time!

I had an appt scheduled for at least 2 weeks to have CV joint replaced and alignment done. Upon…read moredrop off, no mention was made they didn't have the part needed for the repair, I was made aware only after I left. My options were to wait a few hours for the part to be delivered or reschedule. Total lack of planning for advanced scheduled service. No offer was made to make it right, so I will take my business elsewhere.

Excellent service today by all the staff at Tumwater Les Schwab tire center! I was told by…read moreanother competitor tire center I had 14 nails total over my 4 tires. Including one huge screw. Of course the competition tried to sell me 4 new tires at a high price. Les Schwab said "we can easily fix your tires and they are fine with lots of good tread left". It took awhile because they were very thorough. And they didn't charge me a thing! 0h it was one big screw and 5 nails. This business and their staff will get my business when it's time to buy new tires. I appreciate great service!

Apparently it pays to be friends with the older bald guy that runs the counter at this location…read morebecause apparently your wait time changes based on your friendship status. My father and I brought our car in and were quoted 90 min wait. At the hour mark one of the gentlemen's "friends" came in with the same issue , slow leak, we were experiencing and was told I will get you in the bay in 45 min and give you a call. 5 min later another person came in with the same issue and was quoted 2 hours. I'm sure this guy is one of the managers so he will probably be answering this is getting this review removed. But if corporate sees this before that happens please address this, because it's absolutely ridiculous to be treating your customers this way

Tell you what they sure did make my wheels Gleam like promised I would highly recommend I've used…read morepolishers before and it's been a nightmare but these guys were up front kept me knowing what was going on and performed as they said they would Thanks Gleamteam

Hard worker tried hard . Takes alot of careful polishing . He knows how to polish. . Get a…read more contract with Everthing on it.. in my case they had to travel from Tacoma . Overall im ok with 95% of the work done it is an aluminum boat