Horrible service. Took my tire off to be patched .. sat there for 2 hrs and then they told me it couldn't be done. Manager said he "couldn't find me". I was standing in the parking lot the entire time. While waiting, I watched the employees pee right in front of the portopotty instead of opening the door and using it. read more

i Hate tire kingdom! i took my car to get an alignment... and the guy says: "would you like to get your oil changed for a discount price?" so i says: "sure, i need to get my oil changed" also i says: "can you balance my wheels and check the front-right axle boot for rips?" "no problem" he says ok, so an hour rolls around... not done. another hour later... they take it out for a "joy ride" a half hour later, he says "we are done. the tires didn't need to be balanced and the axle boot is fine" nice! took long enough.. but i'm glad its done first time on the highway, i still feel the good vibrations of an out-of-balance wheel! but i'm not going back there to wait another hour to get wheels balanced. a week later i see oil dripping from my car. damn! is a seal gone?! nope, someone didn't tighten the oil filter enough! so i take care of that. then a few weeks later i hear a CLICKING when i turn! BASTARDS! so to my lack of surprise... i see the front-right axle boot all ripped up! damn! all this annoyance could have been avoided if i took my car to a real mechanic... but i guess it's my own stupid lazy fault! sure this doesn't sound like much, but i hate incompetence! read more

I had tires put on a 2001 Lexus that were old expired tires. Guess it was a regular thing there. Went to get a patch on tires I bought there and was ignored. There's not enough help there. Go next door or down the street to Anchor Rode mechanics place. These guys suck. seriously read more

I called ahead for a quote to replace all 4 tires on my older Mothers van. She had blown a tire earlier that day coming up 75 to picke my family up at the airport. It was 4pm. He said to bring it down now. I got there he greeted me on the lot, scanned the cars bar code to get all vehicle info, showed me the new Michelins, then completed the job. He also took the time to properly re-stow the donut spare for her at no charge. Friendly, prompt, easy to do business with. Highly recommend!!! read more

Great prices, decent customer service. Be willing to wait if you don't have an appointment.

I just stopped by for an oil change. I did not have an appointment and they closed in an hour. The service could not have been better- they were prompt, courteous, and serviced my car without a fuss. The prices are very reasonable. They showed me a list of services my car should get at 90,000 miles, but then crossed off things from the list as a waste of money, leaving me with only the true necessary services I needed to keep my car up and running. I've never heard of a auto service company actively trying to help me save money where they didn't have to. Every time I've gone, I've gone without an appointment, and I'm usually in and out within an hour and a half. Could not recommend this place more. read more

I was really impressed during my latest visit. Fast service and great treatment. I honestly couldn't expect anything more. Definitely a cut above the typical auto service experience. There's no doubt that my next tire purchase will be here. read more

Weak!!! Brought in my import for a simple oil change (called ahead, scheduled appointment and they ordered filter from outside shop for the Mercedes). Arrived, hour later done and oil change was higher priced than most, but lower than dealer. Fast forward two days, started leaking oil, called Tire Kingdom and "had to make an appointment" at least a week out for their oil guru (right, right!), to take a look. Made an apt and showed-up, "guru" had just left for the day, hoisted benz to find excess oil leaking all over. Supposedly "fixed" the issue, right, right. Fast forward another few days, still leaking. Called Tire Kingdom spoke with apparent "Manager" who never apologized, had to make another appointment as they were just so surprised it was leaking again (never stopped leaking since oil change from these clowns). Made apt, but this time when I showed, the Manager was gone, the guru was out that week and I insisted on a refund. Took the benz to the Dealer, the first question they asked "let me guess, Tire Kingdom or Tires Plus" ha, I laughed. They hoisted the car and said Tire Kingdom OVERFILLED the chamber since they just aren't smart and lack the gauges and expertise for any import, etc. The Dealer said they could not drain without all coming out, so just drive and continue to leak. Nice - thanks Tire Kingdom, guess the other (negative/realistic) reviews are right-on-target. Bottom line, they were neither nice nor professional. I'm not a review(er) but in this case, BUYER BEWARE, maybe for a new tire or a tire leak, sure - but for an oil change, just not worth it. I'm now 6weeks out and still leaking...!... read more

I should be careful not to use words like "cr00ks", but my son took his car with 12-15 month old, barely used, tires on it, in to have a flat repaired. Technicians at Tire Kingdom tried to tell him the tire had dry rot and could not be repaired and would have to be replaced. He then took the car to the honest place where they were installed and they fixed it at no charge. AVOID THIS PLACE! Don't go there unless you know enough about tires not to be taken advantage of by this company. read more

Went there for Synthetic Oil change last week and my car was running good without any issues/noises/jerks. While I was waiting in the reception, they called me and showed that couple of parts broken and one of them near to engine and advised to replace them ASAP. I got the estimate which was around $690 and told them that I can't afford at this time and asked them to just change the oil. And now the car started making strange noise/jerk while driving after the oil change. read more

I was driving down 41 one day and I kid you not! Two of my tired popped out of nowhere. I was all alone. Thankfully Tire Kingdom was near by so they helped me out. My tires are still good. read more

I went there on Memorial day at 3pm for an alternator, Asked the Manager Leo if they could get me in today. He said let me ask my employee if he can work a little late to take care of my issue. He came back out and said they can take care of it. They went out of their way to take care of my problem and I'll definitely be using them again. The one at 4772 Tamiami Trl. N. read more

Actually they where very reasonable and very helpful! I went in and was assisted almost immediately and gave me a selection of choices that where the best for my car.. They went outside to check my tires for free and where very friendly as well.. Overall they did a good job with what was asked from them and they even worked with my budget.. I brought $1000 for 4 Michelin tires and for them to be aligned and they said for this much extra they can give me coverage for the tires and when I said I can't cause I don't have any more they reasoned with me and added it on for free! Overall am happy with there work and will more than likely go to them again when it comes time for a new set of tires for my Benz. read more

As an ex-automobile dealer who is well aware of the many problems and negative reputations in the automotive industry, I can honestly say that this Tire Kingdom Store is one of the best auto service facilities I have ever experienced. I came to them with a mechanical problem that other facilities stated would require very expensive replacement of factory parts and they quickly diagnosed it as a problem that could be repaired at very little expense. I have had other people in my community relate the same type of affordable and satisfactory service and feel their manager, Leo Lopez, should be congratulated and highly recommended to others needing auto repairs in this area. read more

Eek, methinks not is a nice way of putting how intolerable my experience was. I called in yesterday to make an appointment for a tire rotation and alignment and the employee told me there was no need to make an appointment and just to bring the car in and he would take care of it. I asked again if I should make an appointment and he again said no. My husband and I took the car in same day and when we get in are told it would be better to make an appointment. I mentioned how I called in earlier to make one and both employees denied that either of them was the recipient of the call. We make an appointment for the following day at 1pm and are told it would take 45 minutes. The following day at 1pm my husband takes the car in and now they tell him it will take 2 hours. Needing to be at work by 3:30 I had to wake up our napping baby to go pick him up and find alternative transportation to retrieve the car later. At 3pm, 2 hours after the appointment time I arrive back for the car to discover they still haven't started the alignment. At 3:20, almost 2 1/2 hours AFTER our appointment time and 1 3/4 hours past the allotted time for service I go to the desk and ask for the keys and take the car. Hands down appalling service as they have no regard or respect for other people's time. read more

Slow! Slow! Slow! So they say they'll b done soon and keep saying that! 3 hours later finally done! Just b honest!

Another horrible experience at Tire Kingdom in Naples. Had new tires put on @ golden gate location and when driving on interstate after wobbling sensation is noted. Returned to store with them admitting it was not balanced correctly (meanwhile another customer comes in with the same complaint). They re-balance it, but when I return to interstate speed it continues to occur. Therefore,I present to this store. The day of my appointment I reschedule to an earlier time. I show up 10 minutes prior to my appointment and when I come in my appointment says 1230 vs 1130. They deny the mistake on their end. I had to wait until after 1:30 until my car actually was taken in. I incurred about the wait, their mistake and the manager said "the only thing he can guarantee is that I won't have an issue once I leave". As I sat in the store for 3 hours, with an appointment which should only last 30 minutes I heard many other encounters of unsatisfied customers to include a man who had an appointment before me but they only had put 3 tires on as they on had 3/4 in stock. They did not tell him this until it was finished and that he has to come back the next day to get the last one put on. Pending this post I still don't know if my tires are correctly balanced or not, but doesn't matter. AVOID the hassle and go ELSEWHERE!! Poor customer service and outcomes. read more