Messaged Jimmy, and got a fast response. Price he quoted was exactly what I paid. The two guys doing the mounting and balancing were also friendly the whole time I was there. Will visit again, and again!!! read more

Best prices in the area for tires by far. Also the $50 alignment special, is a great deal, anywhere else is gonna charge $80-$150 100% for sure. read more

This is the only place I'll ever get my tires. Extremely cool people here. They do great work, charge a more than fair price, and work fast. I would drive all the way from Tahoe to get this kind of service. Never have to wait. Never have to argue. Never feel ripped off. Always feel welcome. Always feel taken care of. Always confident, riding off on safe tires, perfectly aligned. There are several other well known tire shops nearby- But this one will do the job right. Shop around if you gotta- but give Tires Direct In Lafayette a chance. You'll become a loyal client too. read more

Saw to my needs immediately. Installed two tyres in no time. Very curteous and efficient. Highest rating. read more

Great guys working here. I rolled up in my truck and accidentally broke one of their beautiful flower pots they had in front. They were really cool about it and would not accept payment for it. The least I could do is write them a yelp review! I bought tires from them before and intend to do so in the future because I know they won't take me for a ride. I highly recommend these guys read more

If you are need of tires. GO SEE JIMMY!! He's the man! Didn't have the sizes I needed (Staggered 22's) in the store but got them the next day! His price blew the competition "OUT of the WATER". You are missing out, if you don't check with Jimmy with your Rims and Tire needs! He will be the only person I buy tires and rims from. Thank you so much for your honest and hard work!! read more

I came in this tire shop yesterday after finding them on Offer up and i can honestly say that their customer service was excellent, the guys working in my Tahoe and guy we paid to were all polite. I would recommend this place to friends. read more

This place is awesome. Best prices around. I shopped around for some rims and tires and was lucky to come across Tires Direct. They were $500 cheaper than most competitors. Jimmy was awesome to work with. I'll definitely be coming back for tires and recommending all my friends to come here as well. read more

Tires Direct - Before - Auto Repair Near Me - Lafayette, California

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These guys are friendly, quick, and thorough! I like it better here than at Big O! Rundown of the day.. I first drove down to Big O to pull a nail from my tire and patch it. The guys at the counter were busy and didn't even bother to say, "Hi, someone will help you in just a sec!" I stood there until one of the guys at the counter was free. After I told him I had a nail in my tire and I needed it to be patched, he said it would take four hours before it was patched! I asked if he thought I could make it to Danville for my meeting and back and he said probably, but he couldn't say for sure. He held a slot for me four hours from then if I decided to return.. When I was in the parking lot, I called the guys at Tires Direct to see if they could take me sooner and they said, "they weren't busy and they'll take care of it, no problem!" I made my way over to their shop and was greeted quickly! Ali came out to take a look at the nail in the tire and asked me to reposition the tires so he could do the patchwork. He was so quick and efficient, I was impressed!! It was also the first time I've seen a nail pulled from a tire.. anyway, he was personable and so were the other two men at the shop. When Ali was fixing the tire, one of the older men stood next to him guiding him to make sure it was a job well done. This place gets two thumbs up! I will definitely come back to Tires Direct! And fingers crossed that it's for new tires and not to fix a flat tire! read more

Great customer service! If you need tires, call Romeo at Tires Direct. He is professional and knowledgeable. We highly recommend him. read more

Even though the wait was a little long Romeo made sure to get me the best deal for my money. He took the time to explain the different options that I had. Prices are super low compared to any other tire shop. I am content with experience with Tires Direct. Thank you! read more

Had a flat tire that needed to be replaced quickly. The team replaced it quickly (no wait) and for a fantastic price!

Purchased 4 tires. Alignment was included but was not done correctly. Returned to have it fixed. After waiting an hour, Left shop & again alignment was not done correctly. Main person gave me the explanation that their thousand dollar machine tells them that everything was ok, and further states that there is something wrong with my car. Not knowing too much about cars, I took it to a shop & they took it for a test drive. I was told that the steering wheel needs to be adjusted & that was part of the alignment service. read more

My husband is not one to leave a yelp review but he loved this place so much that he wanted to write one. Our car had a flat tire and needed to be fixed asap. My husband set out with our toddler and looked for a place to patch up the hole. He saw Tires Direct on his way to another location and stopped in. Sam was very friendly and helpful, and his younger brother had the tire patched and back on the car within 6 minutes. We definitely recommend this place! read more

I'm only giving 1 start because I have to. Saw this shop on Facebook and they had decent priced good quality tires. We normally go to a shop in Stockton but Lafayette is closer so we tried Tires Direct. That saying you get what you pay for is 100000 times accurate. The wheels are stock and didn't have any damage prior to taking the car in. Once we got home noticed scratches on one of the wheels. Called to complain and we were told there was no way their machine could do that. They were not interested in helping resolve the issue at all. Needless to say, won't be back there. Lesson learned UPDATE-Owner reached out as you can see from my post. I responded with the contact information in the hopes to come to some kind of resolution. As of now.....NO RESPONSE. Am I surprised? Nooe It's been 30 days since the owner responded asking for my contact information so "he can make it right". Emailed my contact info...no response. Don't let the "owners" response to anyone's post fool you. They really don't care read more

Needed new tires stopped in to tires direct,Super customer service! They ordered the tires on Tuesday they called me on Wednesday to say they were ready to install. My husband had shopped around and could not believe the prices! I waiting in a nice clean waiting room a short time for tires to be installed. Everyone was great!! read more

Tire direct did a excellent job putting my tires and rims 20x9. Yeah baby!!! Very good customer service great deals too.

Came to the shop Saturday morning with no appointment to get my old TPMS transfer to my new rims, was told a different story at my old shop. They informed me what need to be done. Solve a issue with great attitude and knowledge. Went above and beyond to fixed my problem. Balanced. Y tires with out charging me or asking me. Great work. Come see Sam. read more

Tires Direct - Auto Repair Near Me - Lafayette, California

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The staff here are amazing and provide great customer care- they do not try to up sale you and will let you know what you actually need instead of just trying to make a buck.. I will definitely come back here! read more

So I usually never write reviews but I have to for this shop. I got an unexpected flat after running over a pothole on the freeway on New Years Eve in a city that was 50miles away from my home. If that wasn't bad enough, I was on my way to pick up my visiting family at the airport. Panic set in. But this shop completely took care of all my needs in record time! They worked with the other customers to get my tires replaced ASAP. In addition, the prices were totally reasonable!!! I can't express how professional and understanding the folks were at this business. I am grateful for Tires Direct and recommend them whole heartedly for those who need tires replaced/repaired. They will take care of you. read more

What can i say? Best customer service ive seen in a while. I was quoted over one thousand for some rims at another shop and i come here and they gave me everything rims and tires for $780! Wow i greatly appreciate this business for helping me find the right place to get rims. HIGHLY RECCOMMEND THIS PLACE read more

Tires Direct - Auto Repair Near Me - Lafayette, California

This is a local (family run) business you need to utilize and support here in Lafayette. Sam and Ali define what customer service is, and why it is so important in today's culture to do what it takes to build a customer base from the ground up. I recently had 4 tires replaced and balanced on our VW Jetta. They gave us 3 great options and their prices were the most competitive in the market. I ordered a set not in stock and they had them delivered the next morning and installed w/in 20 mins. The aligned our tires for $40 and that was it! Our car is rolling great and the guys couldn't have been more accommodating. Please support this business. read more

Found them online, shot them an email, had a quote within an hour. I had a few questions which went back and forth, they answered them all. I came in the next day on a Saturday (which I'm sure is the busiest day) and was back on the road in less than 2 hours, and that included 4 off road tires mounted, balanced and aligned. Oh and the tires, if you include the cost for all the above work plus disposal and taxes, was "out the door" much cheaper than I could have got through Amazon or Jet.com! read more

Great service, came in to get 4 new tires. Jimmy helped me out and even did a bit more than I asked for. They were a bit busy with walk in traffic and they still managed to get everyone in and out quickly, as my first time here it seems like most other customers are regular and love this place as well. Will definitely be back or visiting one of those other locations!! read more

Tires Direct - Auto Repair Near Me - Lafayette, California

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This is my 2nd time buying a full set of tires from here but this time on my Hybrid. My old go to spot in Benicia closed so I e made this my go to tire shop. In and out with an alignment in less than an hour. Yah some of the guys can be a little to the point and some would consider it rude but it's just a cultural thing some wouldn't understand. I found another "Tires Direct" closer to home and my son needs tires. I'm curious to know if the two shops are the same? read more

They guys are just awesome been trying to get some rims on some new tires I got and no one would do then for some reason and been looking for a week to get these done was getting really frustrated and they guys fit me in and we're done in 20 mins thanks again guy will definitely be back if I ever need to get my tires and rims done read more

BE LEARY!!!! These guys are horrible! My buddy brought his 4 rims with tires on them to have the tires removed so he could have the rims refurbished! No problem there, so when his rims were ready to have the tires put back on, he took the rims and tires back, left them there because they were busy! He went back the next day to pick them up and only 1 was ready! He paid for the 1 and said he would be back for the others! He waited 3 days and went back to pick them up and they told him he abandoned them and they sold them and that was it! What recourse does he have!! read more

Less thn 1/2 what I was quoted at big o Lafayette. I usually go to Pittsburg big O. They usually take good care of me... I found good customer service here. No attempt to up-sell. Fair turnaround time. And didn't have what I was originally quoted in stock so they gave me something better at the same price read more

Awesome place! I trust these people a lot. It's a very fast service where they get you in and out the door. They have great customer service and their prices are very affordable. I would recommend them to everyone. read more

Great place thank u Romeo and Jimmy great price and aw some customer service keep it up guys thank you so much keep it up guys. I loved their waiting room they have free drinks and awesome rims read more

Great service. Super responsive, courteous. They know their stuff.

Damaged the rim on my car acknowledged they damage the rim it should because the clear coat was old that they were not responsible the damage was done not only to the clear coat at the painted finish and the metal below pointed to a sign that said they are not responsible for damage to mag wheels or alloy wheels I called the owner three times in Stockton to try and get some sort of resolution would not call me back unfortunately I've recommended these people but I would not take the car there that you care about the rims on read more

So much more affordable than any other option around, and the team is so accessible and accommodating on last minute requests!

Awesome service. Friendly, fast and very very well priced. I talked with the owner who said he believes if he always takes great care of the customer then his business will take care of him and his team. I wish I heard that more often. read more

Brought my truck here today to put on some new rims I had picked up. I was concerned about the rims getting scratched while balancing and asked them what method they used to balance the wheels. They assured me they would take extra special care to not damage my new rims. Then they proceeded to, you guessed it, damage the rims. I explained there was no center caps to cover any mounting damage. They said they understood. When they came in asking where my center caps were, I knew they hadn't been paying attention. And I knew what I'd see when I went to look at my vehicle. Go here if you have to. But if you care about details or quality work at all. Go somewhere else. Typical hack-job wheel shop. I didn't express my concerns while there because it didn't seem like anyone would really care. read more

RC and Jimmy are on top of there game! Wife needed all 4 new tires for her 2014 Toyota Sienna mini van and beat all prices I was quoted shopping around for very dependable tires. Anyone who can sleep at night not worried about selling tires especially on a family vehicle is definitely a go to shop!! This is what I got out of Jimmy being at the shop today. On top of all that comes a free, yes free alignment which easily cost a average of 80 dollars? Just can't beat the prices and deals. Trust me they will not disappoint with so many selections of rims and tires! My go to for sure now and definitely recommending all family and friends to shop here! Don't think twice on giving them a call, you can thank me later! 10 for cleanliness, 10 for customer service and 100 for the great conversations while waiting 30mins tops to get her vehicle fixed right! LoL..Thank you fellas!! read more

Yesterday my wife got a flat tire while driving for work and we were concerned about getting it patched or replaced on a Saturday. Just around the corner she found this place and headed over right around opening. We had known for a while that she may need new tires but when you hear someone at a tire place tell you that you cringe no matter what bracing yourself for that $500-$900 quote. So you can imagine my relief when she texted me saying that it was only $366 with tax and install and the tire recycling fee! Not only that but they had her in and out of there within the hour. Though I'm certain once word gets out how excellent this place is wait times will increase. This is our new go to tire spot! Thank you! read more

I came here last Tuesday for a set of new tires. I live in Oakland and ONLY came here for tires because I saw an ad saying free alignment with purchase of new set. The tires were fine and they mounted them pretty quickly and they were a decent price but my steering wheel had been slightly off center so I wanted to align it. The car did not pull. After the alignment I get on 24 back to Oakland and immediately notice the car is pulling to the right and I have to keep the wheel cocked the the left to go straight. It's 3:45 and I can see bumper to bumper traffic going back east and decided there's not enough time to deal with it. I got home and called the shop and they said bring it back and they'll fix it for free. I work wed-sat so they said it's ok to bring it Sunday. I ride my motorcycle to work and everywhere else so not driving my car until then isn't an issue. Today is Sunday so I brought my car back and saw the mechanic who aligned it and explained what was going on. They had a second mechanic try to align it this time. An hour later the original mechanic comes in the wait area and says I'm good to go. This time I drove it around on the flattest street I could find close to the shop. It was still pulling hard at low speed down school street. I came back and told the second mechanic what was going on. He told me that he couldn't align it because there was no room on the passenger side to break the tie rode free and just left it the way it was. He also said he told the first mechanic and that was the guy who told me I'm good to go. So I go to the first mechanic and tell him it pulling hard to the right still and the other mechanic can't align it and asked how he did it the first time? He didn't listen to my question and told me he'll have to do it himself. So I wait for them to do it a 3rd time (2nd time by the first mechanic) and after a half hour he says he was able to get the adjuster loose and it's %100 aligned. I don't even have to get to school street, as soon as I get straight on mt. Diablo the car is pulling harder to the right and the steering wheel is cocked right. I turn around and go back and tell the same mechanic what's going on. He said I'm probably going to have to go to an alignment shop and pay them to do it but that's literally the only reason I went with Tires direct. He said I can come back tomorrow (Monday) and talk to a manager named Jimmy. I guess I'm going to have to come back here 3rd time. Now the steering wheel vibrates above 50mph and the whole car vibrates when braking in the 45+ range. I'm not even angry or anything just very disappointed. The mechanic messed it up the first time. Had someone else try and they gave up and told me I was "good to go". And then tried again a 3rd time and was told to go somewhere else or come back a third time. I was happy with the tire sales from Romeo but again, the only reason I picked this place was for the alignment. I'm not one of those people who only uses yelp to post bad reviews and I also used to work at Midas and did their job for a living so I know someone dropped the ball and not telling me why they can't fix it is unacceptable. I should also mention that they have only 1 alignment rack and the main mechanic told me it's bent so they sometimes have to make adjustments to correct that. I will update this review after I speak with a manager. I went back on Monday and spoke to Jimmy the manager. He offered to pay for my alignment at another shop and apologized. I feel like it was sincere and that he wanted to make his customers happy so I am changing the rating of this review although I would not recommend this place for alignment, only tires. I was told there was a miscommunication between the mechanics and that's why I was told I'm good to go when I wasn't but all 3 times my car came off the lift they never tested the alignment. This should have been done after the first return or even after the second. The steering wheel being off center should have been caught when backing the car out. I know no ones perfect and sometimes we make mistakes. Thank you for paying for my alignment elsewhere. I plan on going to firestone this Sunday. read more

The service that Romeo provided was remarkable. He was able to get fit my car with four new tires with in an hour. Tires Direct gave me the best price for my tires. I appreciate the fact that they were able to give me a quick and accurate quote over the phone. I'll be back to get my 5,000 miles rotation read more

Truck was shaking really badly... Got four new tires at a decent price ( thank you Jimmy!). Truck rides great now. I will be doing business with a Tires Direct again. read more