My son bought a new tire here which lasted 6,000 miles and less than 5 months, and was completely worn out, and I could see a crack on it. Our car has recommendations for oil change every 7500 miles or more. So, the tire could have easily blown between the 2 service times. To me, this is a safety issue, and the tire should not have been sold in the first place. The person in charge, Jimmy, was completely unsympathetic, argumentative, and unprofessional. read more

Needed to change out all 4 tires and get an alignment. After calling around to multiple places, Tires Direct had the best prices and could get the job done right away. Come here for the best prices and quality, speedy work! read more

I drove from SF to Tires Direct my uncle referred me to this spot. I was able to get a estimate for brand tires and the cheap tires for my infiniti on the spot. I waited 45mins for the tire change & alignment. Super fast & the price for the set of tires was affordable. Definitely will come back when I need tires again. Thanks for the good service. read more

Tires Direct is THE place to go to for tires and tire service. They have serious rims there too. I had a screw in one of my tires and BIG O tried to make me buy a new $300 tire. Tires Direct was not only super polite and honest. They patched my tire for $20. I gave them the amount that BIG O quoted me for 4 new tires and Tires Direct offered the exact same quality tires for about $250 LESS. I'm DONE with BIG O!! I e been a loyal customer for years. They can keep their BS and high prices. Ask for Romeo at Tires Direct. He was GREAT! See you again when I'm in need of tire service or new tires. read more

Outstanding local tire company with excellent products at great prices and exemplary customer service! I needed new tires not long ago and went with their recommendation instead of the same tires as the originals. Their suggested tires were less costly, and higher rated than the tires I had in mind. Not only are the new tires a great ride, but I also get better mileage. I recently discovered a small leak in one tire and went back to Tires Direct for help. Jimmy assured me it was no problem, repaired the tire within minutes, and I was on my way, at no charge. Talk about great customer service! The staff is friendly yet professional. I highly recommend this company! read more

This place is not bad and their prices are fine. Free alignment and balance sound good but didn't try it yet.

Prices are great. Quality sucks. I've been in here four times for new tires the past ten months. This past time they told me I needed to replace a tire they just replaced a few months ago. Until I got mad. Then, suddenly, it was fixable. These guys are a joke. read more

Jimmy at Tires Direct made my life so easy! My son needed a new tire and I happened to call Tires Direct and got Jimmy on the phone. He ordered a similar tire to match the other tires on the car and it was in the next day. And the price! I couldn't believe it! Next day I drove down and the new tire was on the car in 15 minutes and they checked the air pressure for me on all the tires (big deal for me as I'm a girl and don't do that stuff!!) and we were good to go! For sure going back when the other three tires need replacing. Thanks Jimmy!! read more

Great guys. I had some big off road tires challenging to mount. These guys took them in and mounted them right up.

If you need tires definitely check these guys out. I brought my 1st car here a few weeks ago and my 2nd car today. Great prices, great service and a bunch of nice guys working here deserves a 5 star rating all day. I'm glad I found these guys. Hopefully I won't need more tires soon but if I do I'll be coming back here. read more

We found a flat tire on our way to a wedding in Gilroy. I called and they were able to fit us right in. All my tires were worn down so I just asked them to change them all instead of fixing the hole. The price they quote me was very reasonable and the service was great. I will definitely go back there again read more

Brought 2 of my cars here to get new tires. They have great prices and good customer service. One of the few tire shops that offer free alignment with install and balancing. read more

I got in and out quickly with great new tires. Romeo was a pleasure to work with, and filled me in on what to do from a maintenance standpoint for my tires with regular rotations and alignments. I ended up bringing our other car in the week after and he gave me a great deal. Much better than the national brand tire stores. read more

If you're tired of looking for a good and honest tire and wheels shop in the area, go there and let Jimmy take care of you. Oh, and did I mentioned they're fast? read more

I bought some new rims and tires they look great. The down side was the ToYo tires the mounted were defective. These guys swapped them out and totally showed me great customer service!! I would recommend these guys any day!!! read more

I had a slow leaking tire. I stopped by without an appointment and within 10-15 min, problem was diagnosed and repaired and I was on my way. It was fast and minimal cost! read more

Romeo and the staff here are Fantastic! They have helped me replace tires on my previous SUV at a very affordable price. This past weekend I found a nail in my tire and was just about to drive to my daughters soccer game in Alameda. They had the tire fixed in less than 1/2 hour. Thank you!!!! read more

Found these guys on offer up months ago. Bought tires for my BMW. And my lifted expedition. Romeo and the guys there have treated me with kindness and respect. My mother has purchased tires for her and my step dads cars. My sister will be next. Definitely very knowledgeable of tires and get you good quality tires at a good price. Highly recommend these guys. Thanks for taking care of me and my family. Pops! read more

Great service fast cheapest tires in bay area. Got 4 new all season tires. Time will tell if the tires are good will update later in the future read more

Highly recommend Tires Direct! Especially Romeo and Jimmy! They make the process easy and absolutely the best prices! Romeo's customer service is awesome and he is willing to work with anybody. Won't go to anyone else for all 5 cars in the family! Thanks again Romeo! read more

After leaving Big O being ignored and not helped...I came to this place and boy am I happy! I got 4 tires in 45 minutes for under $400 tires! I will be getting free alignment checks and rotations every 5k miles. I was spoken to like a human being by someone who genuinely seemed to care about my time, my money, and my peace of mind. Thank you Big O for being so rude that it led me to this gem! read more

This place is the best! The work was done in a timely manner and the prices were incredible. We got both of our cars done for the price I paid for just my truck last time....highly recommended! read more

I just have to put this out there because I love when I get good service at a good price. $340 for a new set of tires plus a balance and alignment. I got this service a few weeks ago before the rain started and I'm so blessed that I did because my car feels so much better and all this rain and on the road. I feel so much safer. The staff was friendly and it didn't take more than an hour for them to do our vehicle. I would recommend them if you're in the area. read more

Priced out alignments in the area and Tires Direct provided the best quote by a reasonable amount. They also put on tires for me that I purchased online. Even though they were busy ( I can see why) Jimmy was awesome and provided great customer service. I would highly recommend this place based on service and price. read more

I highly recommend this place. They have a best price. Professional staff. I have been service my car here for the past 2 years and never been disappointed. Talk to Romeo guys. He always helpful. Thanks Romeo! read more

Tires direct put a set a tires on my truck my 76 Ford that I'm trying to fix up for my son that's in the military it's our old truck the tires to put on the truck was not performing and they were too narrow and sidewalls are too weak made the truck swerve so I took him back he said we have these tires for 699 they normally sell for $1100 so you would think you're paying 699 so I left went back the next day forgot to settle about the tires that I had on there for $712 they said no we gave you $100 per tire towards the ones you just bought I said what about the refund of 312 hundred he said you're not getting a refund on those gotten a big argument I have a heart condition after that big argument extreme chest pains and now it looks like I'm gonna have to take them to court order to get my money back the tires only had 6 miles on the wear of the tires I wouldn't trust these people as far as you can throw them if you ever do check your receipts if you have to take them to court over it you're gonna have a fun time all I wanted to do is fix up my old truck for my son that serves the military in our country PS on top of that he received the bronze star . Well just got screwed out of $400 they only gave me $311 back he said the tires I bought were $1100 as I said in the beginning call the place in Sacramento same tire $700 they lied to me I would never trust these peopleThey do not stand behind their productJimmy brought me a check for $311 he refuses to refund my $400 it looks like I have to take him to court And now the weights are falling off the rims I keep your tire balanced read more

I called for a quote and a guy named Romeo was so knowledgeable and helpful . He broke down the price and everything that comes with it . The prices are so affordable. Absolutely fantastic customer service . I highly recommend going here . Ask for ROMEO ! He is GREAT !!!!!!! read more

First they were late to open which is fine it happens so thats understandable. Wanted to ask a simple question and worker that was there said to not ask him anything until the store opened. Last time I came before this they tried to bump up the price. After this it will definitely be the last time I visit this place prices are low but not worth the horrible service. Save your time and take your money somewhere else. read more

Great place to get your tires!! Nicest people ever! Trustworthy and very professional. They were so fast too! Highly recommend them.

Viewed the positive reviews of a local business...Had a flat tire and decided to give him a try...Mentioned I found him on yelp...Sam not only was able to fix flat he also gave me a discount!...Not only will I recommend to all my friends but will give Sam all of my tire business !...Thanks Sam! read more

i came here for 4 tires for my van there prices is best price in town and they really fast. i really like there service. my new place dor tires and they are friendly i like is place read more

Staff was very friendly and we got a very good deal,, they also had free sodas for their customers and the waiting area was well ventilated so that we didn't feel too hot or suffocated in the room , Ramiro/ Romeo, (didn't quite catch his name) was a really cool guy, loved the staff read more

These guys took care of me. The price was better than anyone around could do, even better than the big box guys. Resolved a problem professionally, In and out really fast I will definitely be back. Thanks read more

This shop started out ok, worked with jacob ordered wheels and tires for my sons car,he was told specifically we were going to lower the car 2" which is why we had to order wheels with special off set and jacob said he would include the alignment with sale and lowering it was not an issue. So week later my son drives to the store from oakley and now is told "oh the car is too low" they can't do the alignment even though they were well aware of the 2 " drop. Called jacob and his comment was his alignment tech said its too low and too lazy to use 2x6 ramps like every other shop does. Jacob said cause the car was lowered that it was not his problem and what did i want him to do. This idiot knew the car was being lowered this is shady business they lie to customers to get sales and then no service after the sale and to top it off they sell us $1800 worth wheels and tires and reuse our old lug nuts, stay away from this shady shop. read more

Thank you to the staff, from Romeo to Jimmy all the guys in the back. Awesome customer service, I appreciate your help, also pricing, you guys save me money read more

They really need to have better people on the phones here. I asked if they used a road force balancer for the tires and if they could align all 4 wheels but the person was not able to answer my questions or transfer me to someone who might know the answer. read more

Sam and Jimmy are nice guys, they gave my daughter a very good deal on her tires. They fit her right in and a free wheel alignment to boot! We will definitely be going back for services when they are needed. Prices are reasonable, and the wait time was minimal, not like the "big box" places that make you wait for hours! These gentlemen are professionals! read more

Went in with a nail in a tire on my BMW and left 10 minutes later with a tire repaired at a very reasonable cost. No bells & whistles but great service and fast. I'll be back. read more

We got our tires changed fast and cheap and with no problem at all! Great service! The best place you can go to change the tires!

Bought 4 tires and got my wheel alignment too. Bought tires with 40,000 mile warranty. Got 16,000 miles out of them. There is no warranty. Didn't get prorated one cent. Will not go back. Will pay a few bucks extra for some one who will prorate tires. read more