We asked Titan Stairs to replace our carpeted stairs with wooden stairs. They did the job with good craftsmanship, and met the timelines that they promised us. After the job was done, there were a few areas that needed to be touched up. They came out and took care of those promptly. We're very happy with the result. read more

Titan Stairs - General Contractors Near Me - Las Vegas, Nevada

Had work done a couple of years ago. Remove old pony wall and stairs Updated it to a modern stair. Paint match the interior of the house. However, the painter needs to improve on clean up Never came back to remove the masking of the stairs. Pretty painted the stairs. I call informed Titan Stairs. Spent time remove all the masking (Kraft paper and masking tape).. Some minor damage to dry wall at the base of the stair. To be expected when they are performing demolition. Overall satisfied with fabrication of the stairs. read more

Great experience! Mike was very helpful through the process. They removed our old ugly staircase and built a beautiful new custom one! The team was efficient and got the job done quickly and left no mess behind. We LOVE our new staircase, it's perfect! Highly recommend! read more

Titan Stairs - General Contractors Near Me - Las Vegas, Nevada

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Due to safety concerns I needed a second banister installed on my staircase. Rafael Reyes did a fantastic job of installing. He is definitely a measure twice, cut once professional. Rene Martinez did a beautiful job as finisher. The banister, which wound up consisting of 4 parts, look like they were there originally there when the house was built. Michael Bell was the one who brought it all together. I am very pleased to have gone with this company. The price was reasonable for the quality of product and labor. read more

Titan Stairs - Banister along inside wall - General Contractors Near Me - Las Vegas, Nevada

Titan Stairs has done 2 projects in our home, and we have been extremely happy both times! Everyone that comes out at each stage of the process is so friendly and talented. Big shout out to Nick for helping us get our most recent project completed in short notice! read more

Had such an amazing experience with Titan Stairs. Our sales rep was Brandon - he is very thorough and communicative throughout the entire process. Absolutely enjoyed working with him. They scheduled the consultation rather quickly. When they arrived I shared examples of what I was looking for and what my price range was! They definitely stayed within price-range (I would even say they are affordable + great quality of materials) After the consultation we were asked to stop-by their show-room to select the style and stain for our stairs. They matched the stain extremely close to our floors which is exactly what we wanted. We then got scheduled 2 weeks out for the removal of the old stair railing / curb (they discarded the old items for us)! That same day was installation. Francis was our carpenter and installer. He showed great craftsmanship and had us review his process each step of the way to ensure our liking. A week later we were scheduled for stain and lacquer. Be aware that your pets need to be completely moved out of your home for a 24 hour period (we got a hotel nearby with our 2 cats)! They also brought a giant air purifier (I believe they called it a "scrubber") which removes the toxic stench the lacquer leaves behind. By the time we returned home the following day there was no sign of smell. The toxins were cleared away and we were back to our daily routine. Overall I highly recommend Titan. Their process is seamless, their customer service is absolutely amazing and your staircase will look beyond beautiful! 100% satisfied and so happy with the lovely upgrade to our home! Thank you Titan Team! read more

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I'd like to preface this review with the fact that I have two boys and a 55 pound dog. Most of the reviews on here are for recent installations. I'd like to share my perspective around quality after a little over two years of ownership. Purchasing new stairs is not a cheap project. I was quoted approx. $14k to replace my carpeted stairs and railing with wood treads, risers, side boards, and wood/metal railing. The sales person who sold my job assured me that my dog would not be an issue on the stairs. A few weeks after the job was completed, it was quite apparent that my dog WAS an issue. The stairs were heavily scratched. So much so that Titan came back out and refinished everything. They also acknowledged that my dog was going to continue to be an issue; the stairs would continue to scratch from my dog. As a result, they only charged me for new railings. Now, over two years later, the stairs are in such bad shape we have no choice but to replace them with stone. Additionally, the railing is showing significant signs of wear, to the point that it needs to be completely refinished. You can run your hand along the railing and feel areas where wood seams are starting to breakdown. I asked Titan to come out and take a look at how their work has fared over the last two years. Mike, one of the supervisors came out, took pictures of everything and went back to discuss with his boss. They called me and said that some of the wear is due to water causing the lacquer to break down. First of all, we don't mop our stairs. But if we did, the fact that some regular cleaning would be cause for the finish on the stairs to flake off doesn't speak well for the quality of the entire product. Second of all, (and again, we don't mop our stairs), water never touches the railing. Yet it also shows significant signs of scratches and finish wear. The original stairs we had were in the house for 16 years. We've owned this house for 8 of those years. The railing looked the same the day it was removed as it did on the day we moved in. Two years after installation, I can't say the railing looks anywhere near as good as it did when it was installed. Scratches, dings, chips, flaking finish are all currently present. Other minor complaints, but things you should be aware of is that Titan will not repair any drywall damaged during installation. We have some bullnose where unfinished drywall was exposed due to height differences in product used by Titan vs what was previously installed. They did not try to cover it. They will also not fill in baseboard gaps created when they install their stairs. Be prepared to fix things yourself or spend extra for a handyman to come in and take care of the new problems created by having your stairs replaced. Titan will say they use top quality products to finish their stairs. I will disagree. I've got the finished product and photos to prove it. There's a reason some of the other stair builders in town charge double to quadruple the price for their stairs. If you are looking for new stairs and care about how they will hold up to normal usage over the course of your home ownership, look somewhere else. read more

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Frustrating company overall to work with. Carpentry work is good though. Issues: Before putting the finish stain we decided to add a railing at the top of our stairs as well. I requested our original carpenter because his work was excellent. I was told it would take 5-weeks to get him back, and I agreed to wait because he was worth it. On the day of the additional install a completely different carpenter showed up and after calling Titan Stairs, they told me the guy I requested wasn't available. When the stain was applied we were informed it's a good idea to get out of the home because of the vapor, but we could return and sleep in our home that night. After being gone all day, we returned to black dust throughout the entire downstairs and part of the upstairs. It took me 3-hours to clean up. Requested a return to stain parts of the railing that was missed, they did return, but even after touch-ups, the stain is still not even throughout the railing. But I'm fed up and ready to be completely done with this company. Also, read the fine print, any damage they cause your home from the installation process is on you to fix. They don't do any repairs, so I had to hire a separate contractor. read more

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Titan refuses to perform any warranty work for subpar staining work done to our floating stairs of our Pulte home. Fading 3 months after we closed on our new construction home. Multiple no shows for scheduled warranty appointments over the past year. When they did finally come, they said we used cleaning chemicals that caused the fading. Completely false, we were originally told to use nothing but with a cloth with water to clean the stairs which we did. Truly unreliable and will do what they can to weasel their way out of correcting their poor work. We've had other contractors look at the work and they said Titan used very cheap staining and did not apply enough coats. Do NOT recommend them whatsoever. read more

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We had Titan Stairs redo our stair railings to modernize our home. We worked with Mike Bell and he was so patient with me as I can be a little indecisive. I changed the color a few times and he was so responsive to my calls and text messages. We're so pleased with the service and quality of work. Also, we wanted it completed before a party we have coming up and they were able to get it done without compromising quality. I would recommend them to anyone looking to update their stairs. read more

Titan Stairs - General Contractors Near Me - Las Vegas, Nevada

My stairs are beautiful!!!!! So if you want quality work that looks amazing. Then chose Titan! But if u don't wanna deal with a mess and not very good communication then don't. Here is the process. Yes I suck and got a quote in 2021 and didn't move forward till 2022. It was a lot of money that I needed to save. Luckily the guys honeyed my original quote But here is how the process went.... I went into show room to pay my deposit the sales man was very nice and I felt really excited about the process!!!! I was told they would start Tuesday, then got a call and said Monday so I prepared to take my dog to the boarding place and waited Monday morning. I was told the guys were on the way then 40 min later they weren't coming today. WTF?!? I just took my dog in. What do you mean?!??? They came the following day and I was told two days, three days max.... It was 4 days but I was okay with it because my carpenter was so sweet and really took the time to answer my questions and made sure everything was perfect! He even fixed the carpet that got messed up. Then I scheduled my painter. I was told you probably don't want to be in the house especially the dogs so I packed up my family and dogs and left. He was quick and it looked beautiful! My only complaint here is there was black dust fucking everywhereeeee! No one warned me that the whole house would be covered! All over the walls the floor. The painter told me 20 min before so I cleaned up my valuables I didn't want covered in dust but still give me a better heads up!!!! It wasn't the painters fault. More of the guys selling me on the project for not communicating better. They left a little tape here and there but the dust was the worst part to clean. Honestly these guys are nice! Very nice and reliable but a few things could of been avoided! Better communication and clean up better. read more

I had my handrails replaced this fall by Titan after getting bids from three places, they were the most affordable for the look I was after. I am very pleased with the work, especially the carpenter (I believe his name was David?). The stain and finish work people were far less reliable, but overall, I am pleased and would use them again! read more

Titan Stairs - General Contractors Near Me - Las Vegas, Nevada

Michael Bell and his team did an outstanding job replacing my old railing with something new and modern. The initial quote was quick and accurate (received the quote within 48 hours, two other companies I reached out to took several weeks). Michael and his team did exactly what they said they would do and they did it within the timeline they gave me in their quote. I had several other trades doing work in my house while they were installing/staining the railing, Michael's team worked around the other trades and made sure everyone had enough space to do their part. I never felt rushed, and Michael took the time to answer all of my questions prior to me accepting the bid. I am really impressed with the efficiency of his team and the quality of the product - it turned out even better than I was expecting. read more

Titan Stairs - After - General Contractors Near Me - Las Vegas, Nevada

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Titan stairs re-did our staircase railing from a traditional railing to a modern design Titan afforded us the best price and did an amazing job! Mike gave us a good understanding of the process and the time line of event. Francisco built the staircase and did a meticulous job! We would highly recommend Titan Stairs. read more

We had a very small job so I wasn't even sure if Titan would even give us a quote. We're seniors and have single step downs in four areas of our home. Maneuvering the steps has become a safety issue, not only for us, but for most of our senior friends and family. I could not have been more impressed with our Rep., Mike Neufeld. He responded to my initial inquiry call; came over and measured, then got back to me with a quote; and put our job on the schedule. He was so professional; stayed in contact with me...letting me know when someone would be here, then followed up to make sure the work that was done was to our satisfaction. He treated our minor job as though we had an entire staircase built, and we couldn't be more thankful or happy with our step down safety rails, which, by the way, were perfectly matched to our staircase railings. Every senior facing a safety factor with steps should consider having handrails installed. A sincere thank you to Mike and the the Titan team! BTW: We are located in Centennial Hills, Las Vegas, NV, not CA. I've tried changing the Profile several times. read more

We had an amazing experience with Titan Stairs! We scheduled a quote and Nick came to our house within a day. The entire process of removing our old railings and installing & staining the new railings took about 6 full days. Robert, our installer was outstanding! Every piece is custom-built. His attention to detail and great craftsmanship is simply fantastic. He is trustworthy and friendly and we enjoyed having him be a part of our remodel. Juan & Carlos stained the railings after they were built. They were on time, quick, and efficient. Every aspect of this experience was great! We are so happy with our finished product!! read more

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I recently purchased an 8 year old home in Summerlin that needed an staircase update from a traditional look to modern design. Titan Stairs helped me refine my design idea and matched competitive quotes. They were communicative, on time, clean and professional. I couldn't be more happy with the final result. The Titan team was fantastic - Mike, Dave and Rene. Thank you! read more

Titan Stairs - Before Titan Stairs remodel - General Contractors Near Me - Las Vegas, Nevada

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We can't say enough how pleased we are with our new railing installation from Titan! The staff was amazing from beginning to end. They were so patient with us as we worked together on finding the right look. The craftsmanship is beautiful. Our home had been completely transformed. Thank you so much,Titan! read more

Wow, I can't believe this will be the first review. So, if you ever thought about replacing your old dated stairs and rails then look no further. Once we purchased our house, my wife and I knew right away that we wanted something modern to give our home a more polished look. After doing some due diligence on the web, we narrowed our search to 2 companies. We contacted Titan Stairs and Nick, the project manager, came over to our home so we could discuss what we envisioned our stairs and railings to look like. A day later Nick provided us a proposal with the cost and options. After contacting the second company and getting their proposal, we settled on Titan Stairs. Once my wife and I settled on the plans we were ready to roll! OH, don't forget to mention the $200 discount from the Home magazine you see at the grocery stores. The gentleman who built our stairs was Keith. He was very professional and I was surprised how quickly he worked. He was able to remove the old stairs and complete the new stairs and rails in 2 days. He cleaned up and left everything in order once he finished. We were then ready for the next step which was to get it stained. Although the staining process took 2 days, the 2nd day was mainly for touch up and clean up. I'm glad that we didn't fully move in yet because the odor was pretty strong. Just make sure you keep the windows open for a few hours. Just some things I wanted to point out. Titan stairs only works on stairs so we were on the hook for any drywall repairs and paint touch-up work caused by the installation of the new stairs and rails. I knew that right away so I didn't have any issues with that. (Please see my other review on company I hired to take care of this). The company requested 50% of the payment at the start of the project and the remaining balance once it was completed. Also, if you were planning on removing the carpet on your steps, I would really suggest doing the rails first. I definitely would recommend Titan Stairs. My family couldn't be happier with the results! They do amazing stairs and rails and I'm sure you will be completely satisfied with their work and the company's professionalism. We've already gotten rave reviews from our family and friends. Thanks Titan Stairs! read more

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Michael Bell Project Manager at Titan Stairs is the best. He is reliable, efficient and extremely professional. Titan replaced our glass railing with a wood and metal railing in record time. Their employees were professional, neat and the job was meticulously done. I definitely recommend Titan Stairs for any indoor railing projects. Best in the Las Vegas area read more

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Titan Stairs just completed our new stair railing. Happy with their competitive price, good communication throughout the entire process, and the workers' attention to detail. Highly recommend them and love the new look to our home! read more

Titan Stairs - Out with the old! - General Contractors Near Me - Las Vegas, Nevada

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Very pleased to have worked with Titan Stairs and their guys. When you work in a customer service based business you tend to recognize good service and they are on point! The sales rep did a good job of explaining the details of the quote and what to expect. The install team arrived on time and did very good work. Very pleased with the outcome, I recommend this company to anyone looking for stair rail work! read more

We had such a great experience with Titan Stairs! I wish we would have done our stairs sooner. The customer service was great. Nick and his team told us exactly what to expect. The price was very good, and the project was done quickly. I am so so happy with the end result. Thanks Titan Stairs!! read more

Titan Stairs - General Contractors Near Me - Las Vegas, Nevada

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They did an excellent job on my stairs! Prices are great! They finished when they said they would. Everyone in the company is really friendly! I highly recommend them. read more

Perfect product, very high and unreasonable pricing and very long installation schedule

I made an appointment for an estimate and they never showed up. I waited for over an hour, and called them several times with no answer. I then left a message but was never called back. Very unprofessional and disrespectful of my time. read more

Removed pony walls and installed railings. Did a great job, railings look great! Cleaned up after the day, mess was minimal and very safe.

We remodeled our house and the stairs were the last step in the plan. These guys were knowledgeable, timely (the worst part about any home repair is waiting and waiting and that didn't happen with Titan), and cool! We are so incredibly happy to be completely done with the 90s look in Green Valley and the remodeled stairs and banister top it all off perfectly! Thank you, Titan Stairs! read more

Asked for a quote and the man who contacted me was very rude and acted like he did not want our business at all. Unwilling to make compromises and just not very pleasant to talk to. Obviously we did not get work done by this company, but honestly wouldn't want to. read more

Our install went great. We had a few problems with the new stairs but they were addressed in a timely manner. However, we have had a problem with the finish on our stair treads. We had a rep come to look at the stairs and he was surprised at how bad the stairs looked - the stairs are only 2 2/12 years old. After speaking with the gentleman that handles customer service at Titan Stairs I was given a ridiculous $$price$$ to refinish my stair treads. I am completely unsatisfied with their lack of concern to address the real issue - the poor quality of the materials used. I am disappointed that they don't value us as customers enough to make this right. I will not be returning to them to fix the issue. read more

Titan stairs was a pleasure to work with. They always showed up when they said they would and did an excellent job. I would recommend them to anyone. read more

They did a very good job with the work but if you go in to inquire about a price to make sure that you get it in writing! My husband and I went in and we were told a certain price and then when we went back a couple months later to book the job we were told a few hundred dollars more. When my husband and I told the salesman that he had told us a different price his exact answer was "Well it is your memory against mine". And then when he originally told us that he would do the side piece at no extra charge so that it would match, I mention that to him and he looked at me like I was crazy! He ended up agreeing to do the side piece after all. The painter and carpenter were phenomenal though!!! read more