You pay extra money to upgrade your stair rail for mainly aesthetic reasons. When something is spaced out improperly or is structurally sound but visually off, you fix it. To hear that this company wasn't going to fix an obviously sloppy installation was disappointing. To get major attitude from their customer service person was maddening. I would never use this company again if I had the choice. They only care about their bottom line. read more

I used them for one of my renovation clients and we were all very pleased. They are extremely responsive and professional. read more

Nevada Stairs - General Contractors Near Me - Las Vegas, Nevada

I am so thrilled with my new stairs. The final product is so good and to witness this come together was really fascinating. It started with Tina meeting with me and showing me some different ideas and color swatches. Then, when the work began, NV Stairs had a couple of guys demolish the pony wall in the loft on the second floor and the old stair railing. This took about 2 days. Then Alex came to build the new stairs. He was absolutely fantastic. He had it done within 3 1/2 days. He showed up on time every morning and worked all day with few breaks. I'd say he put in about 10 hour days too. He was a man of few words and he set up shop in my garage. I watched the precision of the cuts he made and the holes he drilled. The workmanship was fantastic. A friend/ handyman I work with happened to be at my house one day and he stood and watched equally impressed with what I was seeing. This was as epic a change to the house as remodeling the kitchen. This was money well-spent and I'm happy to recommend this company. read more

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Amazing work, these guys rock! We have a unique staircase that we are so proud of! Their craftsmanship is of the highest level and service is world class! Highly recommend! read more

I was very pleased by the service & the installation on our stair railing. Alan was on time & was really fast with doing the measurements & got the proposal the same day. I told him I wanted something very simple & he was able to work with my budget. Tina, the GM, came by a few days later and gave me some options that I had for the design of the stair railing. She also went through the paper work with me for me to sign. And she gave my boys some wooden cars that is made for a non-profit organization that NV Stairs donates to. It was very kind! Our installer and finisher did an amazing job on the stair railing. I'm very happy with it & now feel safe with a railing on our stair well. I will be recommending NV stairs to anyone who needs this kind of work in their home! read more

Nevada Stairs - Before photo. Our staircase without no railing. - General Contractors Near Me - Las Vegas, Nevada

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Bought our house in Las Vegas back in 1999. It was newly built so we are the first and only owners of the house. Needless to say it was time to renovate the staircase. Nevada Stairs did an excellent job from beginning to end. I pretty much knew what I wanted my stairs to look like, Nevada Stairs made it a reality. Alan and Tina took the time to guide me through the process. Alan explained and educated on the different woods available for example maple, cherry, oak. Tina helped me choose the correct color stain and what each stain would look like on what wood. They explained to me what was going to be done and how it was going to be done. The construction person did a great job cleaning up everyday before he left. He also answered any questions we had during the process. My new staircase took 4 days to complete and I could not be more satisfied. My staircase turned out gorgeous. It gives my house a totally new look, it's like a model home. Thank you Nevada Stairs!! read more

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I LOVE MY NEW STAIRS! We hired Nevada Stairs to replace our old wooden ballister staircase and intall new iron features. There was a particular ballister look that I wanted to achieve and they were very patient with me and my picky selection process. We also ran into a delay with our installation availability and they were extremely patient and understanding with our timeframe adjustment. They came to my home and took detailed measurements and spent the time going over options, fixtures, and finishes. When it was time to intall the staircase, their master craftman, Alex, was maticulous with the installation. The end result is beautiful! We are thrilled and receive so many compliments on the increase in character it has made to our home. I would absolutely recommend Nevada Stairs without hesitation! read more

Allen, You and everyone we dealt with on your team, Tina, Anita, Alex and Chris were nothing short of amazing! Everyone walked the customer service talk with the utmost integrity! We could not be more pleased with the product as well! You don't have tradesmen, you have CRAFTSMEN and it SHOWS! Please, please, please, take a moment to share our satisfaction! They truly are gems!!! read more

I ordered some stairs and railing for my new home building in lake Las Vegas. This company was professional, friendly aNd on the ball. I was so impressed by the way the guy put these together with such precision. Would not hesitate to use them again read more

Nevada Stairs - General Contractors Near Me - Las Vegas, Nevada

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Love my new stair rails! Excellent service and finishing. Great company to work with.

Terrible products and customer service. Allen and the whole team are rude. Rail systems are poorly designed. Waste of time any money working with these people. read more

I personally went to Nevada Stairs's Henderson office early September and lucky enough to speak with the owner, Mr. Peter K, who suggested to email the company some photos and a short description of what I wanted done. Did as I was told as I got home. Nevada Stairs is a local company, by the way. There was a little glitch with my interaction with Nevada Stairs after meeting the owner. The photos and the walkthrough/estimate request never made it to them due to some internal email problems. After not getting any response for a more than a week, I resent my request to 3 different people in the company before I got a response. Tina M. reached out to me and scheduled the walkthrough with Allen M. Choosing Nevada Stairs over 2 other valley stair companies who did their walkthroughs and submitted their bids was a no brainer. Of the 3 bids I received, Nevada Stairs initially had the highest bid but I just felt in my guts to go with them, no buts, no ifs. After receiving their initial estimate/bid, everything went smoothly except for few phone tags with Tina. Tina even took the time to come to my place of work to show the swatches and for contract signing. She was very knowledgeable, super patient and considerate and made sure that I fully understood everything that she covered and discussed, and that everything was going to be done according to my liking and standards. She and Brianne (the company scheduler) scheduled the installation around my availability and work schedule. I met the installer, Alex, the night prior to the actual day of the pony wall demolition to drop off his tools . He neatly organized his work tools and staged his work area in the garage. Alex, a small-framed spectacled very soft-spoken man was very friendly, courteous and respectful. Alex is beyond superb! The first thing he did was literally covered and protected all possible areas where he thought dust and debris would fall. Very professional and an expert in what he does. I so admire his work ethics and dedication. Without a doubt a very hardworking man, he never stopped working from the time he showed up in the morning until he left almost early evening, with NO breaks! (On his last day, he worked continuously from 8am until 10pm! ) I honestly, and understandably, got worried: the man never took breaks - - didn't drink, didn't eat the whole time. For someone who weighs less than a buck, he did all the work ALL by himself (from tearing down two pony walls to complete installation of the stairs). He's a master crafter! He must've been a Swiss watchmaker/clockmaker in his previous life. He worked quietly and meticulously. Focused and methodical. A very practical man, he resourcefully fixed possible problems and issues that could've delayed or paused his momentum. He found ways and solutions. He made sure everything was cleaned up prior to him leaving. Above all, a very trustworthy man. I can't run out of superlatives to say about this man's expertise, work ethics and professionalism. Bal'shoye spasiba, Aleks. Nevada Stairs is so damn lucky to have you! The re-finisher, Rich, showed up the following day around noon unexpectedly. Unaware of him coming, he said he was scheduled to do the re-finishing. He went straight to work - - fast and efficient. Another quality craftsmen from the company. 4 days after, the finished product and my stairs' transformation were way beyond my expectation. It opened up my hallway and the stairway and made it look bigger and more spacious and in effect, changed my house's character. Nevada Stairs so deserves all the-5 star Yelp reviews and accolades. For their quality of work, outstanding craftsmen and customer service, I'd give them a 10 easily. I highly recommend them! Mahalo nui loa, Nevada Stairs! read more

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Oh my gosh these stairs changed the entire look of our home! We had old spindle style stair rails and got them replaced with sleek white modern railings with metal bars. They're amazing! Allen and team was sooo quick with the install and offered a great price. Beautiful! read more

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Dealing with this company to have our staircase constructed was a challenging experience. Because to Covid, we had to continually postponing the completion of this project. The installer made a number of significant mistakes, the quality of the job was not adequate, and work had to be redone, which caused the length of the project to continue on for much longer than what we were told. We were inconveniencing numerous times with this installation. This is one business that I will never, ever recommend to anyone. read more

I found Nevada Stairs by looking on the internet and I got very lucky! If there was an option of scoring higher, I would give it! Their team is very professional and very knowledgeable. Allen, was the first person we met who came to our home and gave us the quote. He was awesome at communicating and getting back with us on the same day. Jeff, came out to take measurements and get the ball rolling, he is a really nice guy! Alex, was our installer and he did an amazing job at removing our old spindle railing, and installing our new railing. He is a very hard worker, well organized, and he did an excellent job! My husband and I enjoyed having him in our home. We worked with Tina on the design part and she had explained everything to me so I understood the entire process. The day Alex started the install I was not home until that afternoon, when I saw the color of the railing it was not what I was hoping for. They immediately called to talk to me about my options. We agreed to have Alex continue the install and they would have one of their finishers redo it in my home, at no extra charge. Their dispatcher was also very good at communicating and sent me Peter, and his son Josh to do the new finish. They did an exceptional job on prepping my home so everything was protected. Peter communicated with me to make sure he understood what I wanted. I LOVE the color he redid for me!! I am a very happy customer!!!!! Nevada Stairs Rocks! read more

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We had the opportunity to remodel our entire first floor, including the stairs using a contractor since there were many different items that we wanted done. On the stairs, the treads and risers came out good but as far as the railing of the stairs, things went wrong. I had wanted a black, lacquered handrail and newel post to go with the white spindles. The results were ok but unfortunately within 2 weeks, the black paint had started peeling up and off. Being as disappointed in the outcome we decided to have Nevada Stairs come out and see what they could do for us. Tina and Allen were wonderful. They were on time and came fully prepared to show me different options. Tina looked at my house and helped me to decided on something else completely and I could not be any happier with the outcome. We decided to completely redo the entire railing, spindles and bottom portion of the stairs with something completely different. I did not feel pressured on having to go with any of Tina's recommendations. She just showed me how much better my house could look with her recommendations at really no extra cost. I am so happy with my stairs, and yes if fits better with the decor of my house. Francisco, their workman that installed everything was also very nice, knowledgeable, and on time with all his equipment. Chris was also great on doing the finishing touches. They even went so far as when Francisco found a gouge in one of our newel posts, he said that he would not put it in his home, so he would definitely not put it in ours. It is something that we probably would not have noticed for quite some time and this attitude you do not find that often anymore. They created a new post for us ASAP so our job would not be delayed too long. Even though our stairs were probably some of easier ones they do, everyone made us feel that we were their top client and only job at the time. Great customer service from everyone, Jeff included. They kept us informed every step of the way. I would recommend them from the very basic stairs to the most elaborate railing and bending of wood. If you need to have your stairs completely redone or just a simple fix or to expansive staircases in multimillion dollar buildings, please call Nevada Stairs. They have been the best and it helps our local businesses. Ask for Tina or Allen. You will not be disappointed. read more

Nevada Stairs - Staircase - General Contractors Near Me - Las Vegas, Nevada

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From the 1st initial contact with Tina and Allen to the very end. We received nothing but EXCELLENT service. The entire staff is awesome, pricing was great and we appreciated that they considered our time and schedule. While doing the amazing work in our home they treated our home with nothing but respect. Tina took the time to go over everything with us (great personality) and did not make us feel like she was just trying to get another sale. Our original staircase came with the home, so we wanted a new look. The quality of work that went into building our new staircase is unbelievable. It is absolutely gorgeous and now when we come in through the front door we have such a beautiful masterpiece. It truly showcases our home. They deserve 10 stars and will truly recommend them to anyone any chance we get. Thank you Nevada Stairs! read more

Art from Nevada Stairs was great. He has great customer service and taught me how to maintain the rail on the stairs - I have the modern railing. He had a lady associate with him to help repair the small crack and she also did a good job. read more

Amazing customer service! I called in because I needed to replace a spindle on my stair case. They asked me to take a photo and go to their office. When I got there, they were already waiting for me. I appreciated not having to explain myself again. They were extremely friendly and very knowledgeable about their products. I was in and out in 5 minutes and very happy with their service. I cannot recommend them enough. Its getting tougher these days to find a business with such a personal touch. read more

The entire staff at Nevada Stairs are AWESOME!!! Not only do they help you design your stairs, they work diligently to stay within your budget but still give you everything you want. From coming to your home to take measurements to designing your stairs and then completing the finish product was nothing but professional. An extra special thanks to Tina Morgan (General Manager) and Allen Morgan (VP) for helping us design our staircase and also keeping our expenses within our budget without sacrificing quality material, production and installation. An extra special thanks to David who did the install of our stairs. On a scale of 1-5 stars, without question this company and staff are a five star rating. I would highly recommend them to anyone wishing to have their stairs repaired, refinished and/or replaced. Thank you Nevada Stairs for being great!!!! read more

If it was possible we would give 6 stars instead of 5. From the very first step of meeting with the designer, he was accommodating and very helpful with suggestions.The installers are true craftsmen with the finished project done to perfection. They were punctual and arrived when they said they would be here. They were clean and neat; the area was covered, so no mess and they vacuumed before they left each afternoon. The finisher was also excellent, making sure it was perfect before he left. We were very pleased with the results of this stairway and would highly recommend this company for any stair project. read more

Nevada Stairs did excellent job replacing the stairs in our newly purchased home in Henderson. I was very happy with the service at every step of the process. The initial evaluation was accurate and I received great advice and all options and pricing was discussed. Prices were never "adjusted" and the pricing process was transparent. The stairs were replaced while we were on a trip overseas, everything was done as we liked it even though we were not around to supervise. When we came back home we had new stairs and the house was absolutely clean, no signs of extensive construction having been done, no stains or dust. A worker came to evaluate and do a final touch up even though by that time we have reimbursed the company in full for the work already. If I have to do the same project in the future I would definitely retain the same company and would sincerely recommend it to others. Christo, Henderson NV read more