This location is always well stocked, has a huge store, footprint, has several aisles of pet supplies, and toys, has tons of HomeGoods, and also has a large inventory of clothing and shoes. If you find something on a good day, you'll find some good value, but for some reason, I haven't had much success finding that amazing bargain hunt at this location. The parking can get a little chaotic because the strip mall also contains a marshals, five below, and a grocery store. Additionally, there are a handful of restaurants within that same strip mall. The staff is always super nice, the lines can get really long, but they move fairly steadily. A nice location to browse and spend some time, and it's convenient that you have other stores right next-door that you can browse through as well. read more

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This was by far the worst customer service experience I've had at a TJ Maxx. I came in to return a necklace that still had all of the original tags attached. I had paid in cash, but the cashier who originally helped me forgot to give me my receipt back. Instead of trying to understand the situation or offer any helpful solution, the manager immediately approached me with an attitude and was rude from the start. What disappointed me most was that she refused to acknowledge that the missing receipt was caused by an employee's mistake, not mine. Rather than handling the situation professionally or showing any empathy, she made the entire interaction unnecessarily unpleasant. In the end, I had to settle for store credit because she was unwilling to work with me. A good manager should know how to de-escalate situations, listen to customers, and lead by example. Unfortunately, this manager did the opposite. Her communication, attitude, and overall approach to customer service left a very negative impression. I shop at TJ Maxx often, but after this experience at the Fountain Valley location, I'll think twice before returning. Manager position should be given to individuals who are highly trained in customer service not someone who just rolled out of the bed looking like she don't even wanna be there. Absolutely terrible. read more

I'm not sure what management is doing here but they need to keep it up. I've been to a billion TJ Maxx stores and this is one of my favorites. Jamey F. helped my friend and I out at the jewelry counter. She was very patient and kind with all of her customers. We found a lot of clothes to try on and ended up taking most of the try ons, which is rare for me at TJ maxx bc most of the times it a hit or miss. Even the cashier at checkout, Monica, was so pleasant and personable. read more

TJ Maxx - Department Stores Near Me - Fountain Valley, California

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This is easily one of my favorite TJ Maxx stores and I always come here when I'm in the area. It's one of the largest stores and they have a lot of great clearance items. Bedding and pet items are in the back right of the store and they have so many options. I have bought just about every type of item here. Hair products, pajamas, clothes, kitchen items, Rae Dunn, snacks, candy, pet beds and toys... and way more. read more

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This TJMaxx has been here forever. I used to stop by here all the times but haven't been back for stages. Had some free time today so decided to check it out. Ended up buying 3 pairs of jeans. I saw them yesterday at Macys but they ran out of my size. I walked in here today and two up those styles were hanging right in the front area of the stores. In my size! It's meant to be, I thought, so I got them. The store is somewhat messy and not fully stocked. I used to like TJMaxx better than Marshalls but now I like Marshalls better because they seem to have much more inventory in designer clothing than TJMaxx. And they both are under the same parent company. TJMaxx is actually leaning more towards home goods stuff than clothing now. read more

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Randomly walked in today after dinner in the plaza, and needed to walk off all the food we ate. Walked in, picked up 1 Spider-Man shoe, 1 Spider-Man pajama set, and 1 box of muffins. Not bad. read more

I was shocked it was that crowded on a Sunday night, I was looking for Neutrogena face cloth but all they had was Korean n Chinese brands so I bought them amazingly only $3.99!! The panties are all so lame made for 100 years old women. The best underwears were from Victoria secrets they used to be made in Israel but now made in China n not so comfortable . Why 5 stars? They have made in Italy shoes n bags, except for 2 pairs all my Italian shoes n bags were bought right here n tjmax online. Today I got very upset I just bought the UGG boots from Nordstrom rack for $99 n it's available here for $55 I have to look for a receipt to return, if I'm lucky the boots will be available at TJ, a lot of ifs. I have to be careful n keep receipts in the future. Nordstrom return policy is no longer generous. I'm exhausted from shopping! Shop till you drop by the way it seems the 42 million people that don't have their snap they are shopping here! lol read more

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+ Found my next cheap neon pb shoes. Yay + Efficient service. + Ample parking. + Peaceful ambience. read more

They have the best stuff here and I am literally addicted to coming here. Especially when it comes to holiday stuff, it's really hard to resist. I love coming here and checking out everything. There's never a time that I don't leave here without anything. read more

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I love this TJ Maxx! It has a great cookware selection. I like to get my discounted All-Clad pots and pans here. Such a good deal. They also have very cute sandal heels, wedges, and mid-calf leather boots too. Also great selection of white Nike socks. Good deals and great service! read more

Dah da da da dah da da da Tjmaxx! I've been shopping here since those 90's commercials. I get the majority of my sheets, comforters, clothes, and candles at this chain. They'll have brands from Vera Wang, to Tommy Hilfiger at all affordable prices. Lots of interesting condiments and snack items too. Sometimes they have good shoes, but not every time. I do however always come across a good find. It's definitely always worth the trip. read more

TJ Maxx - Vera Wang comforter - Department Stores Near Me - Fountain Valley, California

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Shai( Shay) I apologize for spelling! She is outstanding and i appreciate her customer service and friendly & genuine energy!!! She is always being kind to her peers and takes time to remember my name! I'm a local and been shopping at this store since it opened. She and Adam have been extremely helpful and have taken time to ask how my day is. Always making people feel seen heard and welcome! These 2 are always working hard BUT take the time to smile and acknowledge; I'm in customer service over 30 yrs and this is impressive. I come here weekly and enjoy my experience when they're working. I hope other managers take note from their friendly attitude and excellent customer service! read more

This is my go-to location and I typically have no issues. Lourdes, the manager on shift today was very passive aggressive, non responsive to guests, and just generally unhappy. I guess I too would be miserable if I was pushing 60 years old still working at Tj Maxx. read more

It was super busy at this TJ Maxx but I was able to find what I needed for a friends babies first birthday party! I love all of their book selections, it's super cheap and there is always a bajillion cashiers. More places should be like this and have more cashiers read more

Customer service in their main office does not put customers first; instead a supervisor argues for the benefit for the company.

We found some good stuff here. Came in for a men's t-shirt and left with a cart full of things hahahaha So, my boyfriend and I went to get his haircut at a local barbershop. Afterwards, he had little hairs all over his shirt and wanted a clean one for dinner. We stopped at the TJMaxx for that reason. While inside I found all kinds of things. I bought a new flat iron and blow dryer; some snacks and he grabbed a cool t-shirt. We found what we were looking for and then some here. The store was pretty organized and clean. It was easy to find what we were looking for and the line went fast. We were in and out and on our way to dinner in no time! I might go back and get a matching scary movie t-shirt lol I love my new hair straightener and blow dryer too! read more

TJ Maxx - Cool shirt we found at TJMAX - Department Stores Near Me - Fountain Valley, California

Love TJ MAXX for discounts on kitchen supplies and accessories!!! Everything from ALL-CLAD to Breville...they have it. Can't wait to come back. read more

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TJ Maxx is one of our favorite places to shop for household items likes sheet's, pillows, dishes, and other stuff. Their holiday selections are excellent but you have to be careful that you get there early because they put the items out up to a month ahead of the holiday. This would have been a 5 star rating if the employees and managers didn't hide items that the employees or relatives want. But keep it up read more

it's been two times that i've gotten this horrible employee. i went today around 6 and this short rude latina with glasses employee. i went to try return a set of body oils and as im trying to return the item she believed the reason was not valid. is me not liking this body oils not enough? she destroyed the item telling me i can not return it. if your telling i can't return the item why would you destroy and open the box? does she think she's getting a raise? does she think she's the manager? is she the ceo? i've never had this problem anywhere. horrible customer service. read more

TJ Maxx - how she left my box - Department Stores Near Me - Fountain Valley, California

Honestly, super disappointed with TJ Maxx. I got charged an extra $12 for something I never even bought, the code on the receipt didn't match anything I had. Went back the next day, and the staff couldn't figure it out, but they still didn't do anything to help or fix it. That's just bad service. I'm really frustrated and honestly don't feel like shopping there again. Crazy people read more

I grew up coming to this TJ Maxx, but yesterday I had the WORST experience. The fitting room ladies (2 older ladies) were EXTREMELY rude and were clearly concerned that my family and I were stealing. Idk if it was how we were dressed or what, but they had no problem with the people behind us. We felt eyes on us throughout the store. I have never felt this uncomfortable there and I'm not going back til they change their ways. I'm not about to be made to feel like trash in a TJ Maxx. read more

The store manager Jasmine is so incredibly thoughtful and kind. My senior mom was having issues and needed to sit and she rushed to grab her a chair. She went out of her way to make sure all our needs were taken care of, however the reason I am deducting two stars is because of how terrible I feel about not being able to take our cart to load our purchases nearby to my vehicle. This is entirely UNACCEPTABLE!!!! This makes shopping here completely out of the question. I also don't appreciate how this corporation donated to Project 2025. I expect these corporations to stay out of politics instead of suppressing human rights. HUGE disappointment. read more

Van T. , a cashier, made returning merchandise a terrible experience. She asked so many questions why I was returning the items. I felt interrogated and felt like her customer service was not professional. I am very dissatisfied with my experience at this location. read more

I LOVE TJMAXX and I love this location, which I have visited on the regular since we moved to FV in 1997. It has everything that a larger TJMX has, it's always clean and well-organized, and I would be bereft without it. For household goods, gifts, food items, beauty products... it's the shizz. I'm also a big fan of the TJMX corporate philosophy--it has it all! read more

I typically love TJ Maxx and usually find some decent things here. Service has never been an issue in the past. However, I was appalled by a particular employee yday. I was standing at the toy section when a female employee aggressively asked me "excuse me. Are you buying those?" As she points to some toys on the floor that are about 15 feet away from me. Assuming she was talking to someone else, I ignored her and she once again asks me about the toys on the floor. Once I realized she was addressing me I told her that I just got there and she said "well because someone was playing with those toys." I understand she may have been frustrated with the toys on the floor but very rude to accuse people and also being so aggressive about it. Later, I saw some Asian children pick the toys up so I guess she assumed all Asians look alike or that they're all related? Anyway, busy parking lot and there is a Ross and Five Below close by. Would recommend dropping by the plaza to check out these bargain stores. But beware of rude and disgruntled employees. read more

Wow, i have not been here in over a year now. I need to start getting more nice stuff at TJ Maxx. Trust me guys, they are not overrated, You can still fine nice clothes and cool deals for men and women and kids of all ages. I had fun shopping here a few days ago with my girl. We found some nice stuff. read more

Michelle in jewelry is AWESOME! Always so helpful and know how to help every customer efficiently!

I enjoy shopping here frequently because of the selection and prices. I have had not had a bad experience until my last visit on Saturday, December 28. As I was shopping down an aisle at around 5:45pm a somewhat tall, male, a little bit chubbier than average, dark short hair, dark scruffy beard, light skinned, wearing a black athletic tee, black ear piece, high top shoes and dark joggers stared at women's chests as he walked by. He then grabbed his crotch and scratched it. I was really disgusted to later find him ringing up people. read more

The worst customer service ever. I purchased a pair of pants and long story short they told me I couldn't return them because " they couldn't find the item in their system" the manager REFUSED to speak to me the cashier Nallely thought it was funny for some reason and was completely unprofessional and clueless. Next to me guess what someone was trying to return an item and they told them the same exact thing. Both of us refused store credit demanded a refund and finally a store "Coordinator" overheard these situations and came over and took care of my refund apologized for the cashier's behavior and the manager's behavior and her refusing to speak to me. The most frustrating time consuming experience ever. This is ridiculous that this store is pulling this nonsense and refusing to abide by their return policy. But they have no problem making elderly or non English speaking customers apply for their nonsense credit card talking about "oh you'll get 10% off and it'll bring your total down this much you it's like a rewards program". Shame on this store & their horrible management. Stay away go elsewhere. read more

Once upon a time, this Faerie Queen was engaging in a little spring shopping. This TJ Maxx is the best! The place is always kept neat and organizers which makes browsing a fun experience. There is always something unique here. By far, my favorite bargain shopping brick and mortar place. The end. read more

Broad selection of items coming here. Employees are nice mostly in my time to shop. Spacing spread to space out nicely. Wish they got nicer jewelry overall. Lines were hit or miss but more quicker in general. read more

TJ Maxx - Department Stores Near Me - Fountain Valley, California

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Found what I needed. This location doesn't have a wide variety like other locations I feel. Hair care section was lacking and the clothing wasn't organized at all. I prefer Marshall's. I feel their clothes are much more organized and same with their hair care sections. The line to check out moved fast though. Parking was easy, located in a huge shopping center read more

You can always find what you need there. It's super organized and clean, and everything is always in its place. The fitting room is great and tidy. read more

This TJMaxx location always have what I need compared to other stores. I don't travel often but when I do I like carrying light, if possible. And this location has a big selection of travel bags and accessories. Gym clothes is plenty here too. Got a nice yoga jacket for 15 bucks. Much more affordable than lululemon! Kitchen goods are fun to shop for too. Got a nice ceramic pan for 10 bucks. Good service at the register and she remembered to remove all security tags! read more

I went into the store looking for some jewelry. I was next to receive service. When asked who was next, the woman next to me shouted out and said that she was. The woman behind the jewelry counter looked at me and I said well I guess she is next... I was looking at silver jewelry the other woman was looking at the 14 kt gold. I guess sales are needed more than Customer Service. This store is going down fast. Don't think I will go back. A New Ross Store is opening just a few stores down. Maybe they know how to treat Customers. Don't waste you time or money at this TJMAXX. read more

I feel like TJ Maxx is one of those places where you go to when you have more time than money. Expect to dig in order to pay less. And never go with children. read more

this is one of my favorite locations to shop at for the holidays. They have all the clothes on the rack that you're looking for. Many department stores like Ross and Burlington coat factory never have the clothes on the rack that you're looking for. Or the stuff that they have is completely out of season and something that you or your family would not want to wear. But this location does not have that problem. They have everything in an orderly fashion and it's super easy to find what you're looking for my kids and my husband enjoy coming to this location as well and that makes me super happy. My son even buys all of his school clothes at this location as well. My daughter just left for college and she stopped at this location before she left and stocked up on her wardrobe. they even sell chapstick at this location which makes it really easy for me to buy right when I'm checking out of the store read more

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It was 8:11am and the doors were still closed, the sign on the door states this location opens at 8:00am on Thursdays. I usually don't mind waiting for the store to open but I was just trying to stop by before work and it was an inconvenience I could not walk in when I needed to. read more

I'm quite surprised. - it's stocked with many NEW items. - more fashionable clothes that you can buy. - it's clean (I guess the people don't make a mess like the jungle. So people are alright ) I stopped coming here for 2 years because it was so depressing, lack of products and nothing worth to buy. But then I thought I would give it a chance. And I'm glad I did. Comparing to other tj Maxx around OC , I must say they improved quite well. Good job. read more

Worst experience ever, brought back a damaged shirt, i didnt notice it was ripped till i got home. They acted like i did it n was tryn to scam them, talked to manager, and made me feel like i was a shop lifter, do i have my card? Ya, i do! Why? Such a big deal to get a return.. NEVER SHOPPING HERE AGAIN. SO, RUDE!!! read more

TJ Maxx - Tj maxx store - Department Stores Near Me - Fountain Valley, California