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    TMC Windows & Doors

    4.6 (120 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

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    Recommended Reviews - TMC Windows & Doors

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    1-Star Review- Very Disappointing Experience Our experience with TMC Windows has been extremely disappointing. You can read my wife's Mila review as well. We purchased $40,000 worth of custom windows, and nearly one year later, our project is still not properly completed! The biggest issue is that the windows we received were not the windows we ordered. We specifically ordered a particular safety lock and hardware configuration built into the window frame called window control opening device. Instead, the windows were installed with a different configuration that includes a small plastic block at the top, limiting the opening to approximately 2 inches. This significantly affects the functionality of the windows and is not what we paid for. We immediately brought this to the attention of management, including Max and Donald. Max initially tried to lie to us that we have made a mistake in our order and that is why we have a problem. He realized his mistake when I showed him his email to me specifying exactly what was a window control opening device and what will be used for our windows configuration. Once cough lying Max assured us that the windows can be modified to the functionality we ordered and he will arrange everything to be done by a licensed Pella technician. This is the reason why we decided to give an opportunity for TMC windows to correct the issue. Almost 5 months ago, we were told that the necessary part would be ordered and that a licensed Pella technician would be arranged to correct the issue. Since then, we have contacted them dozens of times. No clear answers- avoidance and multiple lies from Max specifically. We have repeatedly been told that the part was ordered, that it was at the store, that they were waiting for confirmation from Pella, and that someone would contact us to schedule the repair. None of this happened! Our calls and voicemails are not answered or returned, and after months of waiting, there is still no scheduled repair date. Mistakes can happen with any company. What matters is how a company handles those mistakes. Unfortunately, in our experience, TMC Windows has failed to take responsibility, communicate properly, or follow through on its promises. The installation team also performed very poorly. The guy who came to do the initial technical measurements made mistakes and their installation manger Donald had to come to the house and remeasure everything finding significant discrepancies. Installation team did not show up on the scheduled date for installation. When the installers showed up next day they were missing 3 of our windows and didn't know why. They failed to properly protect the house and used dirty with old cement construction paper. They also damaged our hardwood floor in 2 places. We were extremely patient with TMC windows and gave them many opportunities to resolve this directly and professionally. Instead, we have been left with a $40,000 project that remains incomplete and a product that does not match what we ordered. We are now being forced to escalate the matter further and spend additional time pursuing a resolution for something we already paid for. If you are considering spending tens of thousands of dollars with TMC Windows, please think very carefully and consider another company. For a $40,000 project, this level of communication, follow-through, and customer service is simply unacceptable. We were nothing but patient and polite with them for 12 months including Max, Donald and Maya, however at this point we have to take legal action to protect our rights.

    40+ year old windows yuck
    Nelson P.

    Purchased Milgard Trinsic Windows and sliding doors. In black frames. Have gotten lots of compliments on how great the windows look from neighbors. (get black frames trust me.) Looking back at pics of my old windows i can't believe how gross they looked I went with TMC after getting 3 estimates from different companies. Best deals with quality and different options were from TMC. Great service all the way from salesman to installers. Steve (salesman) was very informative and answered all my questions and explained the process. On Installation day Jason and Gabriel were very clean and professional . was amazed with their skills and professionalism. Was also impressed that an install manager named Angel came by to make sure things were going well. Steve also stoped by to check out the progress. Support local. If you read this review and decide to go with them tell them i sent you!

    Height of peephole on inactive door

    We'd paid 8K for double entry doors and are very disappointed. First, they put the peephole in the middle of the inactive door (far to the side of where anyone would be standing), and at a height of 61", making it unable to use for the average height American women, and for the average height male under the age of 15. We really need a properly placed peephole, but don't want the look of a second peephole on brand new, $8,000 doors! The doors were damaged during installation. I was told they would bring touch up paint for us to fix it today. (See pics) They installed the door hardware upside-down on the inactive door, and it looks terrible. It is uneven. (See pics) If TMC fixes these defects I'll be happy to update my review.

    Completed bi-fold door from the inside.
    Everett M.

    We ordered a vinyl clad bi-fold door to replace a very old, Franklin stained together sliding door that would stick and my wife couldn't open or close. TMC did a fantastic job even had a subcontractor that built a panel with a pet door! Love the new door.

    Milgard Tuscany windows replacing original 101 year old windows

    We purchased 4 Milgard Tuscany windows from TMC to replace 101 year old original windows in our historic home. We had a fantastic experience. Mike Morita took extra time to come over to the home, explain the process and had an estimate for us same day. The prices were absolutely fair and the windows were custom ordered and installed only a few weeks later. The two installers that were sent over were extremely professional and did beautiful work. We are so happy with the experience and the service we received. Our only regret is not calling TMC earlier.

    Love our new front door! The quality is great and it was installed perfectly!
    Leighanna S.

    We had a great experience with TMC Windows and Doors to replace our front door. The quality of the door is incredible, and the service to install the door was great. The door was installed with attention to detail and all fittings and components were installed perfectly. Working with Mike and Angel was awesome; Mike touched base with me throughout the process and afterwards to make sure we were totally satisfied. My husband and I installed a smart lock after the door was installed and it wasn't fitting right and Mike sent out Angel to work on it, and he fixed the problem right away; our door is now perfect. The value of what we received was fantastic, and we would definitely use TMC Windows and Doors again.

    My beautiful new kitchen door. I am so pleased.  The installers were spot on.  Now I don't have to use my knee to close the door tightly.

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    Thank you for the positive feedback, Gary! We really appreciate it.

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    3 years ago

    Great service, beautiful windows that I know are guaranteed and great value. I did my whole house and couldn't be happier.

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    3 years ago

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    2 years ago

    TMC office staff and installers were very professional. The window installer subcontractor did a great job.

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    2 years ago

    TMC provided excellent consultation and seamless installation. We love our new Pella windows and doors, the quality is superb.

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    3 years ago

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    3 years ago

    Excellent customer service. Professional, clean and friendly staff and installers. Will absolutely hire TMC Windows again.

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    4 years ago

    The whole process from start to finish was smooth. Our windows look great and are good quality.

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    4 years ago

    I am a general contractor I use these guys All the time they are reliable and only sell and install quality.

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    Page 2 of 3

    Ask the Community - TMC Windows & Doors

    Do you service a Whittier, CA 90604?

    Hi Rhoda: I don't know if they service Whittier. We live in Fullerton and it was no problem. I… 

    Don’t See Your Question? Ask Away!

    Review Highlights - TMC Windows & Doors

    Every single person we worked with starting with Terry for our consult and Tanya in the office were wonderful.

    Mentioned in 28 reviews

    Read more highlights

    The Sliding Door Repair Company

    The Sliding Door Repair Company

    (863 reviews)

    I had a great experience with Sliding Door Repair Company. Christian was professional,…read moreknowledgeable, thorough, and kept everything clean while he worked. He took the time to explain what needed to be done and answered all of my questions. I'll admit, I had a little sticker shock at first, but the company was understanding and worked with me until I felt comfortable moving forward. I really appreciated that they were willing to find a solution instead of making me feel pressured. The repair was completed professionally, and my sliding door works great now. I would definitely recommend Christian and Sliding Door Repair Company to anyone needing sliding door repairs.

    My appointment window last Friday was from 12:30 p.m. to 5:30 p.m., but the technician arrived at…read more11:05 a.m., more than an hour early. I was in a deep sleep after having a chemo infusion the day before. When I answered the door, he complained that he had been knocking for a while, even though he had arrived well before the scheduled window. I expected to pay the diagnostic fee and get a professional opinion on servicing the retractable screen built into my sliding glass door or replacing the screen material itself. I knew this type of retractable screen might be difficult to work on, but instead of being offered any repair options, I was quickly told it couldn't be repaired and that my only choice was to spend more than $2,300 on a complete replacement. That's more than half the cost of replacing the entire sliding glass door. Between the early arrival, the technician's attitude, and the outrageous replacement quote, I genuinely don't understand how my experience aligns with the positive reviews I saw online. I'm not usually one to complain, but the entire experience was unbelievable.

    TMC Windows & Doors - windowsinstallation - Updated September 2026

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