1. Today Auto

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    Honolulu, HI

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    Today Auto

    4.5 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    5 years ago

    Did repairs on my vehicle, they were really fast and my vehicle runs great now. Really good pricing and were able to do it same day.

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    10 years ago

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    Autosource

    Autosource

    2.8
    (331 reviews)

    Go see rima. They are first class people. Ultra friendly staff. Cater to your needs always. Super…read morenice cars and trucks. Sp happy with my car.

    I am one of those people that doesn't like to leave reviews, but this dealership deserves they…read morereview it gets. While this is a long review, if you're seriously considering buying a car from this dealership, please read to the end. I purchased a used car (5/25/2026) on the condition that the dealership would address the check engine light, the taillight that was out, and detail the vehicle (the car was sitting in the upstairs showroom, not prepped for sale and filthy). It wasn't ready until 5/29; however, while on its way to be delivered, the check engine light went on again -also, that day, sales guy, Skylar, informed me the lender wanted an additional $599 for down payment. I told Skylar I no longer wanted the vehicle because I realized I'd continue having issues and I wasn't going to pay more down. The owner, Rima, called, assured me I wouldn't have any major issues moving forward and that they'd write off the extra $599. I begrudgingly agreed to take the car against my better judgment, based on his assurances. Within a week, the taillight was out again... took half a week approximately to get Skylar to provide information about having it fixed. They sent me to their "sister" shop, who replaced the bulb. The following day, light was out again. That shop discovered the light assembly was damaged due to water intrusion and had to order a part (estimated three week ETA). On July 2nd, I took the vehicle in to an independent shop for a standard oil change since the dealership told me, after the fact (of the purchase) that they don't usually change oil on used vehicles prior to sale. Would've been great to know that in advance. During the oil change, the threads pulled out with the drain plug which, according to the shop manager, is caused by the last person to change the oil because of either cross threading or over torquing. Now I'm hit with a $752 bill to replace the entire oil pan (aftermarket part... had they used an original part, it would've cost over $1000). This is more than 10% of what I currently own on the vehicle. I made repeated attempts to reach Rima through both text and email on the 2nd. He finally reached out that night, just before 8pm. He asked that I take the car to the dealership to have their people "verify (my) concerns" and he was informed it couldn't be since it's undrivable. He asked what the symptoms were... I told him none because I was simply being proactive by engaging in basic maintenance. His response? "With no symptoms, this may be outside of our parameters to try to assist". I sent three more texts after, all went ignored. Rima, you are the owner. What do you mean it's outside your parameters to "try to assist"? After two unsuccessful attempts to have this situation rectified via email, and no direct response from Rima (as a reminder, he is the OWNER) (and only one text from his shop guy, Dennis, to tell me Rima wouldn't work with me), I filed complaints with both BBB and DCCA. This dealership and, more importantly, the owner, is shady as hell. Check out all the other reviews and come to your own conclusions. I'd strongly suggest looking for any other dealership if you're hoping to have a functional vehicle - keep in mind that I had the vehicle for a total of 1 month and 3 days before it became unusable. I made the mistake of not looking at the reviews prior to walking into this dealership. Don't be like me and save yourself unnecessary stress and headaches. For anyone else who has had issues with this dealership, feel free to reach out to me. It's time Rima be forced to face the consequences of fraudulent business practices.

    Today Auto - car_dealers - Updated July 2026

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