I ordered the Teryaki Chicken. The food was sub-par, but to be honest, I expected that. This is not the type of place I would go to get top tier Chinese/Japanese food. My low rating is because of the poor customer service. I watched as two young gentlemen employees walked in from outside, apparently on a break. One young man began dumping trash in the dining room. The other walk directly behind the counter, touching his face and hair, and started to arrange food orders to provide over the counter. Neither of these individuals washed their hands. Additionally, the female employee was sitting behind the counter while my food sat in the window and got cold, untill the gentlemen came back inside. I see alot of good reviews for this place, so maybe my experience was a one off, but I will not be going back. read more

Good had no flavor! We had curb delivery so that service was good but we ate and tasted everything and threw out the rest.

Went there for years moved away for a year new staff & owner now good luck sad you thought you can change successful place food no bueno bring back old menu and recipes read more

The first time I ordered from Tokyo House, the sushi and everything was great and fresh! So, tonight I thought I'd order from them again. Bad idea. I ordered in a Saturday night around 6:30 p.m. While the sushi rolls I ordered were good, there was something off about the taste of the ginger or the wasabi. There was an aftertaste that lingered after I finished eating and it permeated through my nasal passages...and it wasn't pleasant. I swear I could smell/taste mold. As I said, something was off. I ordered enough for my husband and I, so we got the free crab puffs. The first time I ever had them, they were great! But tonight, nothing was good about them at all. The wrapper holding the crab was soft. Not crispy as most crab puffs are made. It was oily, soft, and packed with crab meat that didn't taste good at all. I took one bite of it and once I tasted something wrong with the crab puffs too, I threw the rest out. Free crab puffs just wasn't a good idea tonight. Needless to say, later on I ended up feeling sick. Very nauseated. Definitely ate something (or several things) that may have gone bad, but was served to me anyways. So sad. My first experience with Tokyo House was wonderful. But after tonight's food and the fact that I'm sick from the food, I'm going to have to say goodbye to Tokyo House. read more

We just ordered chicken teriyaki meals from Tokyo house. One with rice and one with vegetables. I think I got 5 small pieces of broccoli and some random cabbage. The chicken was way over cooked, marinated and the sauce was strange and thick. Normally, these dishes are good but today it was horrible. We also ordered gyoza. It was very much on the burnt side. We did call to let them know of the poor quality and the manager and employee didn't seem to care. Once you leave, it is not convenient to go back to have them make the gyoza again. This experience was 0 out of 10. Chicken Teriyak read more

Came here randomly for lunch and had the orange chicken and it was surprisingly good, great place to grab a quick bite. Staff was pretty friendly too read more

Once again i have found an all time favorite dish at this fine establishment. The House Chicken! If you do not like mushrooms what so ever or do not care for spicy food i do not think this will appeal to you. Oh my god it is out of this world! I do not think i could consume it every day back to back but every other day or once a week would be my preference. Its even amazing when its warm not burning hot temp. wise. I will edit this review and add in more as i try more on the menu to keep you all posted. So for anyone who wants a little spice and kick in your mouth with yummy mushroom this is for you! :D read more

Tokyo House - House Fried Rice(Everything is Fried) - Japanese Near Me - Chandler, Arizona

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This place will accept 15-20 to Uber orders but keep their drivers waiting for 20 minutes for a small order. There's no reason they should be accepting so many orders but not be putting any food out and have an empty lobby. delivery drivers have other peoples orders also and if I had time to pick up other orders at restaurants before coming here and they make you wait an additional 20 minutes in store, your other orders go cold. Maybe be less greedy and make ur delivery orders in the right order instead of the chaotic delivery pickup station they currently have. read more

Tokyo house has been a favorite for years now. Everything is always hot and delicious! As long as Tokyo house is around I'll be a happy customer! read more

Had their food delivered via DoorDash and for a first time customer...I was very impressed. For the price.. there was soooo much food and it was delish!! I will definitely be ordering from here again! read more

Amazing orange chicken and fried rice! Love Tokyo house. Wish they were open on Sunday's though because every-time I want some Chinese it always seems to be on a Sunday haha read more

Came in late Friday night and ordered two beef teriyaki bowls to go. Before I tear them up let me say I have been eating here for many years. This had been my go-to place for teriyaki bowls, even when Kyoto bowl was across the street......So I have always liked them and sent people there.......So back to what happened. First thing is they say "we only have large bowls". This only makes sense if they are pre-made right? Wrong, it took 20 minutes to make them. So basically they just wanted to charge me more, and they did, because the bowls were small. The "steak" was terrible, more like dried out beef jerky.....I have never had bad food here! It was so bad we couldn't eat more than a couple bites even though being very hungry after a hard days work. Very disappointed in Tokyo House. Wont be going back. read more

Order: Tempura roll Dragon roll Beef yakisoba Seaweed salad Tempura roll was disgusting. The shrimp was rubbery and the roll was so dry. Shrimp was like play doh dried out in the sun. Dragon roll was poor in taste and quality. Imitation crab does not do anything for the eel and avocado. The eel is incredibly cheap tasting. Yakisoba was a poor excuse for the term yakisoba. It uses the completely wrong kind of noodle. This is like a bad chow mein and doesn't possess the faint quality of it being yakisoba. Beef was chewy and too thick for yakisoba. The only saving grace was the seaweed salad, which if anyone knows is 90% of the time the same brand from a package from one supplier so it's guaranteed to be the same anywhere you go. No skill or difference in their seaweed salad. Never coming here again and I'm sad with this meal. read more

I tried this place tonight and maybe it was because it was late in the evening, the food did not taste fresh. We had the Mongolian beef, which was sticky and the beef was really hard. We had the orange chicken which was flavorful, but the meat was chewy and tasted old. We ordered the pork fried rice and again the pork was chewy and ick. And the noodles with chicken had curled up hard pieces of freezer burn chicken. We got the gyouza and the inside was raw and sticky. And the chicken egg roll had literal pellets of some kind of meat. Just really a bad experience. Hopefully we don't get sick for the little we did Eat. $60 was tossed in the trash. I didn't even let me dogs near the meat. Beware my friends. read more

Trash taste like it came out a bag and microwaved and didn't even do that well still undercooked

$20 dish was mostly rice, no meat. Needless to say, totally overpriced. It was Christmas day, so there was really no other option

The manager of this location is so rude to door dash drivers. I ordered take out and while I was waiting for my food a delivery driver for a third party showed up to pick up an order for a customer, while waiting the manager demanded to know where the delivery drivers bag was. The driver explained that bags aren't distributed to drivers and that the restaurant is required to provide a bag for the food. The manager then proceeded to throw the bag of food at the driver, call the driver a 'fucking idiot', and chase two other delivery drives out of the store while screaming at them. I get that sometimes you have a bad day or whatever but this guy was just doing his job and she was all in his face and causing a whole scene. Also feeling real bad for the two people who aren't going to get there food because the manager felt the need to chase their door dasher out of the store. read more

I did not feel well after I ate this. The orange beef and fried rice was horrible. Maybe the worst chinese I've ever eaten. Meanwhile everyone raves about it on here. Smh people. Panda is sooo much better and that is a chain ( I usually don't support chains). read more

Ordered through DoorDash. Order was incomplete, received about $15 in food for a $42 bill. Spent hours trying to get a partial refund through Tokyo House/ Doordash. What food there was tasted good. Lack of order completness makes it more hassle than what it is worth. read more

So cheap and so delicious! Amazing quality and flavorful. Worth the portions and delicious choices! I got the house rice and shrimp tempura. It was so good. read more

Tokyo House - Japanese Near Me - Chandler, Arizona

Solid place to eat. The specials (California combo and bento combo) will fill a real man and are solid protein that is sooo tasty. Comes out in 3 minutes or so and the wife loved it too. Will return. Sidenote atmosphere isn't much but that's not why I go out to eat. read more

Tokyo House - Full with leftovers - Japanese Near Me - Chandler, Arizona

I stumbled upon Tokyo House and it seems to be the gift that keeps giving. I'm typically a back door kinda guy myself, but Tokyo House opened wide and let me right through the front. The sushi is rolled tight and moist just how I like it. With a very eager and willing staff, I was serviced immediately. The drinks are phenomenal and will have you feeling looser than my ex. I first ordered the Rangoons and was pleasantly surprised with how hot, steamy, and creamy they were. Leaving me with a mouthful of steamy cream and a smile on my face. With a wide variety of choices, I reverted to the white meat "chicken breast". I've heard that the darker meat is more juicy "thighs and legs". It was ORGASMIC to say the least. After a big, thick, and well deserved serving. I was so full that I had to ask my step bro to help me get unstuck. The only thing left was the tip, which I assure you is big. read more

Ordered take out from here and I would have to say it was probably top 5 worst quality meals I've ever had. I ordered teriyaki chicken, chicken was like rubber and stuck together and very fatty. Also Ordered orange chicken, it was definitely heated up in a microwave and then sauce poured on top of it to make it seem fresh. Lastly, I ordered fried rice with pork, the pork was definitely not cooked right and was most unappetising. The fried rice was also obviously not fresh or even made the same day.. I took about 2 bites of each thing and threw them away. I don't think I've ever left a bad review for a restaurant before but this really did take the cake for some of the worst food and waste of money I've ever had. read more

Tokyo House - Does that look like orange chicken? - Japanese Near Me - Chandler, Arizona

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Worse tasting asian food ever. Made me sick to my stomach and I couldn't even finish anything except the rice. Ordered the bento box.. teriyaki chicken did not taste like chicken neither did the orange chicken and the shrimp egg rolls were very fishy. read more

Whoever made this sushi gave me a little extra on the side. Worst food and plus this crap!!!! This sushi is nasty!!! Save your money just go somewhere else, you pay for what you get I guess. read more

Tokyo House - A little gift with my sushi from Tokyo house today - Japanese Near Me - Chandler, Arizona

Worst experience ever ! The food was a little dry and just didn't seem like it was cooked well. The teriyaki chicken was hard. I wasn't very happy with the food. The woman who runs this place is even worse!!! I was sitting down eating and I heard her screaming at one of her employees. The employee was a very kind and respectful young man. He is Hispanic and works in the front at the register. He was very pleasant and professional when taking my order. However, I heard her start screaming at him saying he is a disappointment because the front isn't as clean as she wants it . Yelling over and over in front of customers that were there. She also made a comment about hiring Mexicans. She is racist and disrespectful. I was so disgusted. I felt really bad for this kid. She's horrible! read more

Tokyo House - Japanese Near Me - Chandler, Arizona

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Ok, I'm gonna start this review off with people saying the orange chicken was too crispy and too much sauce. Those people need to settle down. In the description on here it says the orange chicken is not traditional. This is my favorite dish simply cause it's really crispy and there's a lot of sauce and the flavor is unbeatable. Second, to the person that says this is nothing like traditional Chinese food....most Americans would be appalled at "real" Chinese food. And by the way Tokyo is in Japan, not China. This place is fantastic and if you're gonna nit pick every little thing this may not be the place for you but it is for me! I hope you give them a chance. It's a fast food asian place that serves food with their own twist so of course it's not gonna be like run of the mill commercialized Panda Express. Also orange chicken was made and popularized here in America and not China. Good luck and have fun exploring arizonas foods! read more

I have never been more disappointed than how I was when I opened my styrofoam container filled with orange chicken and fried rice - a meal that i'm usually stoked for. By the time I had ordered my food, it was picked up by my delivery driver 8 minutes later.. I was shocked. They didn't take their time on it whatsoever, but instead layered pounds of orange chicken sauce on my chicken... I barely got any rice and the chicken had a crunchy consistently to it.. the sushi I ordered tasted foul. I've never had something taste like food poisoning .. terrified to keep going, I threw it away. I will never order here again.. save your money. read more

I like their food it has good flavor and has great service the rice was a little salty but still good

Food used to be much better. Todays selection was the house chicken. Substituted brown rice which was undercooked. Some of the chicken was rubbery and weird. Not sure why they would allow that. Maybe it was a just a bad day? Wont be returning. read more

The food is definitely fresh here made to order excellent sushi great dishes all around. I'm pretty sure the sushi is the hidden gem here. read more

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I ordered food from them last night through DoorDash. Although delivery was quick, my food was horrible. I ordered orange chicken, shrimp fried rice, a single egg roll and the two piece free crab puffs they offered. First of all, the crab puffs were so hard and chewy! They tasted like they had been out all day and reheated multiple times. I took a bite out of both hoping that maybe it was just the one bad one. Nope. The egg roll was the same way! It was so hard to bite into and super chewy. The sauce around the orange chicken was so thick it was like a gel. The chicken was hard to bite into and extra chewy. The shrimp fried rice had so much oil in it that the rice was slimy and the shrimp were crispy and hard! I threw everything away and had to go buy more food. I will not order from them ever again. I should have just gone to Panda Express. read more

Tryed this place several times, they have a limited menu. But what they make they do a good job. Would not be my first choice for take out chinese food though, because of the limited menu. read more

Tokyo House - Orange chicken and fried rice - Japanese Near Me - Chandler, Arizona

Absolutely disgusting food. Orange chicken and pork were both bad, overly sweet and nothing compared to real Chinese food. The crap Rangoon's were even worse. read more

Tokyo House - Terrible orange chicken - Japanese Near Me - Chandler, Arizona

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Orange Chicken was great! The new Vegas Roll is awesome. Workers are nice and food came out quick. New owner is cool

Been coming here for years, like over a decade amount of time. It's a small joint and I absolutely love it. The food is consistently good and I'm so happy they've stayed around for as long as they have. If you enjoy crispy orange chicken, this place is the way to go! read more

Holding firm on 3 stars. I liked by sushi, over fried. I liked my noodles, bit stale, I liked my edamame, yet salt was pasted on the top and uneven. This place was as best towards a college young crowd. Quality was very low. Everything is in styrofoam. read more

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I think this restaurant has a new ownership and it shows! Super delicious, simple and healthy food is served! Everyone is nice and pleasant to talk to! When I was curious how my dish was made, I was shown the exact ingredients of the sauce and how it's cooked from the scratch! I'll be coming back for sure! It's simple, delicious and inexpensive! Loved it! read more

Ordered for delivery. The teriyaki chicken isn't bad but the rice is so hard. Sushi on the other hand.. I can prob wrap better california roll than them. It came like a rice ball and all falling apart. And the person who packed to go make a mess on the bag. Sauce everywhere. Will not order again. read more

Tokyo House - Japanese Near Me - Chandler, Arizona

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Visited this place based off pricing and reviews. Very disappointed. The orange chicken was awful, the oil it was fried in tasted really old and not only was the food not good, I ended up getting g sick from it for a whole week. , read more