Communication was poor - we waited for almost an 2 hours and then realized our vehicle was out of…read moreservice for some time. Service person said "sorry, we are so busy." Will not go back or recommend.

In my previous review of this business I was very pleased with the help they provided even though I…read morewas driving a competitors truck (which had a blowout tire). Based on that experience I said when I was in the market for a new vehicle I would give them an opportunity. I had several choices on a new vehicle and narrowed it down to Toyota Tundra or GMC Sierra. Today, I signed the papers on the new GMC. I'm impressed with the overall quality of the truck and I made the right decision for myself and my family. If I had not had an issue with my truck having a blowout in front of this dealership I would've never even thought of a GMC. Katie Wilkins made this deal about as easy as a deal can be. Zero pressure & kept me fully informed on the make ready process.

I have purchased more than 20 vehicles during my lifetime. Without a doubt, Derek Ward of James…read moreWood Buick GMC in Decatur, Tx provide the best experience that I have ever had. After visiting two dealerships in Fort Worth this week, the first dealer told me I owed $9000 more on my 2-year-old car that has 17,000 miles, I shared my Kelly Blue Book estimate and he told me KBB don't write checks, he offered me a payment of $1183/month, of course I left. The next dealership must have thought, "hold my beer and watch this, lol." That dealership offered me a lease price of $1905/ month and bragged because he got the price down $200, so I was going to pay $1700, they told me I was $5,000 upside down. Feeling reluctant, I located the 2026 GMC Denali PU with the exact options that I was seeking. Derek was extremely professional. I told Derek exactly what I was looking for. Within an hour, Derek provided me with a ballpark figure that was exactly the same as the result I came up with on the GM Financial website; I was $500 upside down. After a 1-hour drive to the dealership, it took approximately an hour to complete the paperwork, and a monthly note below $700/mo. Without a doubt they have earned my trust in an industry that is filled with uncertainty in my opinion. When completing the paperwork, I was able to relax, as in my experience the finance manager didn't try to up-sell me on things I didn't want or need. In my Arnold Schwarzenegger voice, "I'll be back!"

I wanted to share my experience so others know what to look out for before purchasing a vehicle…read morefrom this dealership. I purchased a vehicle that had previously been used as a courtesy vehicle. During the buying process, the salesperson was courteous, but there was very little willingness to negotiate on the price, which was disappointing considering the vehicle's prior use. Almost immediately after taking the car home, I noticed condensation in both of the tail lights. The dealership did replace the tail lights, but unfortunately, that repair created even more damage. The technician damaged the vehicle during the replacement, requiring me to bring the car back for bodywork. When I picked the car up after the repairs, it had a strong odor inside that wasn't there before. It also hadn't been properly detailed. there were still markings left on the vehicle from the repair process. Wouldn't you think after all the inconveniences, they would at the very least DETAIL THE CAR? To make matters worse, the trunk was no longer aligned correctly and now makes a noticeable noise every time it is opened or closed. While I appreciate that the dealership attempted to address some of the issues, it was frustrating to have one repair lead to problem after problem. Buying a vehicle should be an exciting experience, not one that requires multiple return visits to fix new issues caused during previous repairs! Because of my experience, I will not purchase another vehicle from this dealership, nor would I recommend it to friends or family. I encourage anyone considering buying here to inspect their vehicle thoroughly before taking delivery and to carefully check the quality of any repairs before leaving. I hope sharing my experience helps others make a well-informed decision.

Cadillac with my salesman you were so friendly brought a bike down from another dealership even…read morethough when I seen it I didn't like it I wanted to change bikes he made it happen without a problem tires was worn you put two new tires on it he made everything right the lady that did our finance and paper she was awesome also I can't remember her name I would definitely recommend them to anybody that was the best experience of buying a motorcycle I've ever had

I've been searching for a Yamaha Niken and even had paid for it from another dealer (that turns out…read morethey "lost" it) I was a bit skeptical trying another dealer but based off the great reviews I called up Dream Machines of Texas, talked to Cadillac and it was one of the simple transactions I've done. No bs, just straight up gave me the out the door price (others might try to get you to go to the shop to talk "numbers") but not this place. Very professional, I put in my deposit to hold the bike and the rest were smooth. What's nice about this place is they even have a 3rd party shipper (for extra fee of course) and get this delivered to my door. Thank you Cadillac and everyone else involved in making this happen.

Went in to look at the Lexis they had posted online. An air bag was deployed and they had it noted…read moreon their listing. In addition vehicle's A/C, emergency brake, Speakers, and handle for the back door were all broke/not working and the front passenger tire had a pretty decent cut in the sidewall waiting to blow out. I asked The Sales man, Yasir Manda if he would consider trading my truck for the vehicle. I gave him the key so he could get in and look around. He started the truck with it in gear and stood there as it ran into a concrete pillar on their lot. I asked them what they would do for insurance / compensation for the damage they cause and was given the run around. Refused to give me his name, D.L.#, and any insurance info what so ever. They told me to leave my truck there an hour and a half away from home for the week so "His guy" could fix it for me and would not budge. I wouldn't recommend these guys to anyone in any capacity. You are better off going to Walmart and buying a bicycle. Absolutely waste of time. This happened Saturday, July 12th 2025. Will update when my vehicle is repaired. I just got off the phone with Yasir where he again refused to give me any info for insurance.

This dealership was very pleasant to work with! The associates were friendly and respectful. I…read morewould recommend this dealership. The google street view is correct, they are not a typical dealership, that's for sure. If you want to know why I recommend this place, read on. I purchased a vehicle from them and was very pleased with the deal. However, I was experiencing a small problem with the car. After I contacted the dealership, they went above and beyond what I needed to make me feel comfortable with the purchase.

I called about a new truck and they wouldn't send me their best. Since they wouldn't send their…read morebest price I said we are thru with negotiations. They have proceeded to call me no less than 20 times wanting to talk about a new truck. I've told them repeatedly do not call me again.

Will and Jake are awesome service advisors this is my new shop. They got me in and out quicklyread more

I just bought a car from SelectCityCars.com and I experienced the BEST car buying customer service…read moreever. Jay (salesman) was amazing in helping me purchase a Honda for my daughter. The quality of the car is superb! Only one owner and a clean Carfax. Other dealerships will try to get every penny they can from you by charging dealer fees, etc. At SelectCityCars.com you only pay the car price plus tax, title and license. Going forward, this is where I will purchase all my vehicles.

This plAce was bad at communicating and they don't have hours listed right I wouldn't recommendread more

If it had ZERO stars thats how I would rate it. Or maybe even less than that…read more Worse dealership I have ever been to or dealt with. Bought, or tried to, took a week for them to figure out how to tell they had my money from a wire, in the week between Xmas and new year, HAVE YET TO GET REGISTRATION PAPERS!!! Have called numerous times, same excuse its in the mail. I buy new cars and trucks minimum every three years and I will never set foot in this dealership again DO NOT BUY FEOM THESE PEOPLE!!!!

My experience of purchasing a vehicle here was nothing less than 5 star! Susan was very helpful and…read morefriendly throughout the entire process. I felt they were truly trying to help me and not just make a sale. Brandon, in finance worked with me to make sure I was comfortable with our deal as well as all of the financing. I came in as a customer and left as a friend. if you are looking for a true luxury buying experience, do yourself a favor and try them out.