Fantastic experience at Denton Honda made purchasing a new vehicle easy and stress free. Josias Busa was easy to work with, and he fought hard to get me a great value on my trade-in and the best price possible on my CRV Hybrid. Would highly recommend this dealership and Josias Busa A+++ all around. read more

Absolutely ridiculous quote on a simple repair. OEM part cost $220 retail. Labor is listed at 1 hour. They wanted to charge me $1,640 for repair! The service advisor and service department are running legalized theft. I don't mind a business making a profit, but this is ridiculous. Please do your due diligence before bringing a vehicle here for repairs. read more

We purchased a used vehicle from Drew Gibson at Honda of Denton. He was a wonderful Young man, did a great job assisting us with our purchase. I highly recommend Drew, and the team at Honda of Denton, for integrity and courtesy. read more

Honda of Denton - Our "new" used 2022 Mustang convertible. - Car Dealers Near Me - Denton, Texas

If I could give ZERO stars I would. Most horrible experience ever at a car dealership! Purchase a car in 2023. Communication was easy. Until the day we received the car. Wasn't happy with it THE DAY we brought it home because it already started showing trouble. I called our salesman MULTIPLE times, Emailed, AND NOTHING! He would never return our calls. Reached out to the dealership via email and phone and same... NO REPLY! We got so screwed on our lemon of a car and the second we drove away he knew it and knew that he wouldn't contact us again! read more

Would give zero stars if I could. I've never seen a business overcharge this egregiously. $150 for an oil change, $450 to diagnose a broken A/C fan, and they quoted me $1500 dollars to replace it. The part costs $150 online... read more

These people are not happy to help at all. They show no interest in accommodating the customer with transportation for service drop offs or answering questions on repairs but really focus on charging you for any diagnostic or peek at the vehicle. The feel of the service department seems nervous and scammy. They also want you to leave the vehicle there overnight for something that takes a fraction of the time elsewhere. Not an enjoyable experience. read more

Brianna Escotoli did a fantastic job guiding us through the on line sales process. We hired an independent mechanic to do a pre-purchase inspection. The mechanic found 2 issues; the cabin filters were dirty and the car was pulling right. When I communicated this back to Brianna, her service manager said that all the issues had been addressed and they disagreed with my mechanics assessment. Bought the vehicle, took it to my local mechanic and sure enough, the cabin filters had never been replaced, the car was pulling right and needed and alignment; and, in addition, the passenger rear view mirror motor wasn't working and the car had never had a differential service done. This makes me question all the inspections and comments from their service department. I guess we will have to wait and see if anything else happens. read more

I came in with my son today and he bought a new car. Our sales guy was Ray Williams and we really liked working with him. Our finance guy was John and he was great also. I would definitely recommend Honda of Denton. read more

Absolute waste of a week. Gave an unbelievably disrespectful trade in value, on a jeep that we have gotten offers of over 20,000, but offered 5. They sent their sales rep in circles and don't have any care for the time of their customers, or their sales reps. Really upsetting for us, trying to buy a car, and probably as equally upsetting for the lady trying to help us find a car. I wouldn't recommend this dealership to anyone who has self decency. Just go somewhere else. read more

My mother tried to purchase a vehicle here, but was given the run-around for over a week. For some reason they refused to even provide her a price over the phone/email, and told her she would have to come in person to get a quote. These people are insane. Entire purchases are made now days without ever visiting a dealership, yet these fools can't even manage to provide you the price. She went to another honda dealership and received appropriate modern day service, without the games. Don't waste your time with these clowns at Honda of Denton. read more

Had a very poor experience here. The highlight is that my sales guy, Larry was great. The sales manager is unfortunately the one who messed it up. We ended up deciding we wanted them to do a dealer transfer on a $48k car. The first set of numbers came out totally wrong around $60k, wasn't even my deal. They fixed the numbers and they had the car listed at $52k with $5k of dealer addons (mind you they didn't even have the car), $3.5k in dealer fees, and then offered me $10k under what I owe on my trade in. It came out to $70k and I said no thanks, gave him my final numbers and prepared to walk out. The sales manager, Blake came out and handed me my keys before insulting my intelligence stating that I don't know the value of my truck. Typical dealer bullshit. Told me how "aggressive" he was being on the trade in while screwing me in dealer addons and fees. I would avoid this place and avoid buying a Honda. read more

Talk about the worst of the worst. If you enjoy being lied to, by all means, go buy a car from Zayn. He sold me on a warranty that doesn't actually cover anything, and every time you bring your car and it will be a fight with the manager at the service station to try to get literally anything covered. He told me we put every protection on the car possible. That for the life of the car for anything I needed I could just bring it in and they would handle it. I was supposed to be saving a lot of money on maintenance and oil changes by paying them upfront. But there is no maintenance covered by the warranty. You will pay out-of-pocket for everything. The car they sold me was a 2022 and when I took it to discount tire when I got a flat tire, they said, did you know your tires are from 2020. They sold me a car with tires older than the car. I didn't know anything about tires so I didn't even know to ask how old are the tires. Honda was at least repentant for selling me crappy tires and they replaced them for free. But the tires that they replaced for free were supposed to have a 70,000 mile warranty. I have driven less than 20,000 miles on them, and they are absolutely falling apart. Despite having done tire rotations at discount tire. So take this from someone who has had her car for nine months and had nothing but trouble with it. Even the Bluetooth has stopped working and I'm not willing to take it in under the warranty. I was supposed to have because I know they're going to say oh you did something to your Bluetooth. You are the reason it's not under warranty. But what the fuck am I doing to Bluetooth other than trying to listen to music? Trying to pair it to my devices? I know they'll find a reason why this is not their responsibility. And it's not worth the hassle of trying to bring it in for service because they won't give you a loaner car. You'll have to pay out-of-pocket for a rental car because they have a week long waitlist on all of their Loaner cars because they don't actually give a shit about making sure that they take care of their customers. The warranty is absolutely useless because they won't honor it. A random piece on the bottom of my car broke and they claim that this is not covered. There's all of these exclusions to the warranty that they do not tell you when you're buying the car. But when things break through no fault of your own, they won't fix them because they say it was your fault. Meanwhile, I've done nothing strange to my car. I've just used it like a normal car and expected it to not fall apart yet it falls apart more and more each month. Don't buy a car from Zayn. He will lie to your face with a smile. Don't buy a car here, you'll regret it every day as I have. And especially do not buy your oil changes here because then you have to come back every time you need an oil change and see the same horrible people who swindled you by lying to you about what the warranty actually covers. Which is to say almost nothing read more

Yall need to improve on everything, came here for a oil change ended up not getting one and they just looked at the car for 3 hours. read more

Honda of Denton - Been here for 3hrs . - Car Dealers Near Me - Denton, Texas

The service department at Denton Honda is a game changer! They were fast, extremely knowledgeable and most of all kind. It has been the best experience I have had with a service department. Alli and Aleishka are exceptional! read more

Honda should be ashamed to have their name on this dealership. The finance department uses IPAD to try and hide fees and selling of warranties you did not ask..the sales department is in on the scam. Stay aware from here. Lot of dealerships in North Texas read more

I want to appreciate sevice center Ali Pensado at Honda in Denton. He is always helpful, great mood,and on top of everything I need to get done. Thanks for your great service! read more

Matthew and Brianna were both great and worked with us to get the car we wanted. we would use them again.

went in to get a code for my cars radio which Ive done before, they service manager said I needed to take my radio out to get the code for my radio I said huh, he abruptly said I ban you from saying huh talking to me like a dog. I said sir I ve been in here before and have gotten the code with the 4 digit code my radio gives me to give y'all to get it reset he said I have been doing this 22 years and told me I was wrong and that I didn't know what I was talking about . I left the store feeling feeling very wronged in the way he was talking to me , very poor customer service and the guy should be reprimanded or removed from his position he was wearing a white shirt different from the rest so I assumed he was the manager read more

A few days ago, I noticed my remote key fob battery was dying and needed a quick replacement. I stopped by Honda of Denton and was immediately greeted by Jonathan, who kindly walked me over to Bill in the parts department. Jonathan didn't just point me in the right direction--he stayed with me the entire time and even replaced the battery for me on the spot. The whole experience was quick, efficient, and incredibly courteous. I was in and out in under 10 minutes! Huge thanks to Jonathan for the outstanding service--I really appreciated the help! read more

Honestly they don't run their business well. Also the service department is a joke. How are you going to charge for a new tire but clearly not put a new one on. Then do a fuel treatment but end up having worse fuel mileage then before. read more

Buying a pre-owned 2015 Accord. Emma Fletcher was great. She answered all of my questions(I had alot) and was NOT pressuring me to buy! She pulled Carfax for me, gave me time to look it over and make my decision to buy. Very happy with her and my "new" car. Brian L. read more

Summary: Avoid like the plague and Covid-19. Worst, most amateurish sales experience ever. Of note, I was part of the corp team at Toyota Certified in Torrance at one time, so I know all the sleazy sales/dealership trick so all of this was amusing up to a point. Read on. Background: Wife and I moved into the Denton area and wanted to keep the money in the community by buying a car locally. we kept an open mind and hit just about every dealership along I-35. The biggest mistake we made was visiting this dealership after we visited Hyundai, Ford, and Chevy. The visit: This is the SHORT version. We were greeted by a younger sales man who was professional enough up to a point. Since we were open to just about all of their SUVs, we had to look at them and get a feel for the size and if they would work for our work/personal life. We were really impressed by the Honda Passport and so despite our better judgement, we took a test drive. The sales person though could not stop talking. It got to a point where my wife and I privately conferred and decided to get some lunch. However this sales person was so persistent and insisted we meet his sales manager or else "he would get into trouble". WTH. We were starving and at one point I told him that I could eat a tire right now. Still he persisted and said it would only take a minute. Ok if that was the price to pay to get out of there and get lunch, then that minute would be fine. So we agreed to meet the sales manager and let's just say he was stone faced and annoyed. I told him that the sales person did his job well, we asked that he put together the best cash offer because we could pay off the vehicle based on the window sticker price minus a few thousand off for the needless, unwanted dealer add ons (which were described as port add-ons...despite the sticker clearly stating they were dealer add-ons), and that if the offer were acceptable we would come back and buy the vehicle. I estimated that the out the door price would be around mid $30K. But instantly this sales manager (name started with a C as I recall) got all pissy faced which pissed me off even more and so we left. On the drive to pick up lunch the wife and I talked about how unprofessional that manager guy, laughed it off, and then went home to ravage our lunch. When we got home, we got a text from the younger sales guy and this is the most hilarious part. Not only did this "best offer" NOT knock off anything (the quote had the window sticker price PLUS the needless dealer add ons) but they ADDED about $3,500 MORE to the quote! I mean seriously, what dealership in their right mind ADDS on to the window sticker??? So I text the sales guy back and point this out and he calls instead to say that the window sticker hadn't been updated, etc. Never mind that the IKON GPS package is an optional item that was never discussed. Never mind that Permaplate was described by the sales guy as the plastic trim on the bottom of the vehicle when in fact its a friggin' can of Scotchguard you can pick up and spray on your own vehicle for about $8. Etc, etc. etc. So the guy kept calling my wife and I had to intervene and let him know to stop calling us, which he did. +1 star. However, Honda kept sending emails for feedback. Wife said 3 attempts. She didn't bother to answer, but since I was part of the whole experience and I have a little time to update, here's your feedback Honda of Denton. If the General Manager is reading this, I think you should know that we as consumers are not as naive as consumers might have been in the past. Not only were we treated as such, but the rude attitude from the manager and the ridiculous quote which added $3-4K on top of the window sticker was the bad tasting icing on the cake. I think some retraining is in order. The younger sales man just needs to be coached by someone to can teach a more empathetic, solution-based approach to selling a car and not an over the top, high pressure approach. Epilogue (the next day in fact) After ignoring the sales guy's call the next morning, we drove down to I-35 dealership row and visited Toyota of Denton, which ironically shares the lot with this Honda dealership. After spending a few hours, we bought a beautiful $40K 2021 Highlander. She loves it. And notice the amount we spent. We actually spent MORE money at Toyota than the $35K limit we intended to spend on her car. So why did we spend more? Well first off, we were treated with respect (sans the Toyota Finance guy) by the Toyota sales guy and that's the ONLY person we dealt with. Sure he went to the bullpen to get the best offer for us on several occasions, but in the end he put together and acceptable offer for us. No attitude. No rude looks. No hard ball manager coming over to apply the pressure. No "getting into trouble if you don't meet my manager" nonsense, etc. So there you go, Honda of Denton. You lost a sale based on how you treat your potential customers. read more

Honda of Denton - Thank you Honda of Denton /s. Your poor salesmanship steered us to buy this nice 2021 Highlander at the TOYOTA dealership next door. - Car Dealers Near Me - Denton, Texas

See all

My car is home after 60 days. Next week will be 2 years since I purchased this car. It has spent approximately 6 months in the shop out of 24. Boo to Denton Honda Service Department! Lawyers/insurance can now fight it out. Denton Honda itself is not on my boo list yet, just their Service Department, who is contracted. If you have a newer Honda that slams on its breaks for no reason, please message me. If you know anyone, pass them my info. My insurance company discovered that American Honda has multiple lawsuits and hundreds of people hurt over this in the 22 Pilot, alone, in multiple states. Honda won't recall them because there is no fix! I BELIEVE IN BUYING LOCAL BUT NOT AT DENTON HONDA!!! There are Honda dealerships to the north and south of Denton. Go there. Honda of Lewisville is in Denton County. This dealership needs to see the ramifications of our buying power and giving you back a car saying "it's not safe and we don't want to give it back but we don't know what else to do." You will save yourself a lot of headaches. My car is a lemon. All of Honda has agreed. It's the behavior and dishonesty of the service department and lack of caring to do quality work, that is despicable. Honda usually produces great cars. Pray you don't get the lemon! This would have been resolved if Denton Honda Service Department wouldn't have liars as service advisors that lied to USAA, Honda Financial, American Honda and me. This woman impeded everyone trying to work together and obtain information and resulted in my car sitting for a month, being ignored. Here's another for y'all. Most of you know about my physical conditions and the reasons I needed this size of a car. I was denied their loaner Pilot because I didn't have enough children! Three people depend on my car and getting to work and medical appointments. I reminded her (as she knows me by the frequency my car is there) I needed a SUV to be able to get in and out of and for my wheelchair to fit in. Denied. ADA isn't something understood there after the When I bought this car, I shared how wonderful my salesman and team were and encouraged business to them. Now, it's my right to discourage it. The sales crew are not a part of this. Denton Honda needs to get rid of the service department. Since they have no say, Don't buy there. Just 24 hours later, my car brake slammed again. The seatbelt didn't lock, and my daughter ate the steering wheel! I've changed my mind now. The salespeople will tell you anything to get a sale, but they don't have your back after they get their They refused to assist or put us in a safe car. Do you want to be behind me when this car brake slams? Would you drive this car or want your family in it? Skip Denton Honda!!!!! read more

Honda of Denton - This is what happened to my daughter driving the car today when the car slammed stop and the seatbelt didn't hold again. - Car Dealers Near Me - Denton, Texas

So I've been looking to buy a car for 4 months. I've done my due diligence in researching all my cars for every brand. Whenever I got to the dealership, Jon our sales rep, was amazing. Worked with me on 3 different cars and helped me get the one I want. I will recommend ANYONE to go there and talk with Jon. You can tell he genuinely cared about making a sell comfortable for the consumer. Will definitely be back to buy my cars in the future. read more

I would like to say that I have never had a worse experience at a dealership. Not only were the salespeople not educated with how a lease buyout goes, they were flat out rude when we asked questions. Taundra "Breezy" was the rudest of them all. I will be letting everyone know to go to the Frisco Honda over the Denton one any day. read more

Ray Williams is an excellent sales person, after searching days and days for a vehicle my friend recommended me to this dealership where I met with Ray and his amazing crew !! Ray was able to sell me the car I wanted within my affordable loan and also made the transaction seamless. He is truly what all car salesman need to model behind. Charismatic & very knowledgeable on all Honda vehicles and products! He is the true reason why I give Honda 5 stars, he has 100% of my recommendations to anyone. If you are every needing a car Ray offers the best car buying experience!! read more

Honda of Denton - Vehicle - Car Dealers Near Me - Denton, Texas

I found a vehicle on mine called to verify it was there was told it was. Got there. It had in fact been sold two weeks before hand. This is after they told me they needed all my stuff for the test drive. either way, I was just letting it go and moving on. this all took place two weeks ago and since then I get a text from somebody named Drew at least twice a day. I asked to stop and it continued. I even answered their phone calls and said I wasn't interested in anything else they had and it continues. I finally just lost my cool. I don't normally leave reviews, but this is the most ridiculous, ass backwards, ran like a high school dealership I've ever dealt with. read more

Guess I will not be getting Oil changes here again $90 for a synthetic blend oil change I guess I will be going to Lewisville or McKinney $69. read more

If I could give them a 0 stars I would. Horrible customer service. I'm super disappointed in Honda of Denton. I felt like they were trying to take advantage of me because I'm female when I brought my car in. They told me that my car was leaking transmission fluid and when I questioned them about it I got lied too by the technician. I feel the technicians, service advisor and the manager don't care at all about the consumer but how to screw people over. Well after owning 4 Honda products with well over 300,000 miles plus. I know how to maintain a car and will question things about my vehicle. So if you are female, DON'T take your care to this place. They will try to take advantage of you! read more

If you like the constant back and forth to the man behind the curtain over price when trying to buy a car this place is for you. If you like them trying to add 4000 to the price of a used car for shop inspection, reconditioning and make ready fees this place is for you. Might have been worth it if they actually did anything but in my case 3 obvious issues were uncovered by me after getting vehicle home. If you like zero communication after the sale when you have a question then this place is for you. Except for them contacting you about buying an extended warranty-- then they want to talk. These kinds of 'dealers' are why places like CARMAX are in business. read more

My daughter's car died at college and we needed to find a safe and reliable car for her and on a college budget. No easy task! We had one day to accomplish this feat and Buddha was AMAZING! We had a car picked out but it wasn't quite the right fit. Buddha listened to what my daughter liked in vehicles, what was important, and the strict budget we had to stay in. Buddha went and pulled a car out of "make ready" because he thought it would be a good fit for my daughter and boy did he NAIL IT! She drove it, loved it, and we went straight to finance (who was also awesome) and I have to say, Buddha made the process low stress and probably gained a car buyer for life with my daughter. It was her first car buying experience for herself and he did an outstanding job! Highly recommend you go and see Buddha!! read more

I had the pleasure of working with Kaitlyn on my purchase. First, the initial thing that stood out to me was that she listened. I have made purchases before, and it seems like the sales representative is waiting for you to stop talking so they can push in the direction they want. I appreciated that she had experience navigating a corporate deal. She also hit the other important high notes, such as being friendly, and also responsive to emails. The most noticeable part of the experience was her willingness to go the extra mile to get the paperwork completed. I was blown away that she was willing to drive the documents to our corporate offices. Would definitely recommend doing business with Kaitlyn!!! read more

Super fast and thorough. Updated my services and even washed my car. Done in 2 hours or less.

Honda is the worst they sold me a car when I was down on my luck and way over charged me and didn't let me have choice. It was hot and Im over sixty they are very dishonest. They have a code they say treat her like your mother or sister. that mean treat her bad. read more

Recently traded in my vehicle and purchased a vehicle through this dealership. My recommendation is try to find another Honda dealership if you're interested in getting a Honda. Wife communicated with the dealership prior to us coming and informed them that we wanted a vehicle that was certified pre-owned. They stated it wouldn't be a problem and we came in. Throughout the whole process I asked multiple times to multiple people if the vehicle was certified, to which I was informed that it was. A few days after purchase, we were notified that we had to drop it off because it wasn't certified and needed to go through the certification process. Has to spend almost 3 hours driving to and from the dealership to drop off the vehicle. They informed me that the vehicle never should have left the lot until that process happened, wasting a ton of my time and gas. They also charged a large amount when purchasing the vehicle for a "pro package" when asked what it was for, they said it covers the cost of replacing worn/damaged parts, detailing, etc. (which all was likely deducted from the person trading their vehicles in anyways so that doesn't make a ton of sense). Upon lifting up the back seat, we discovered it was absolutely filthy. The tires were also damn near bald. The sales manager really didn't have much to say other than sorry. My time has been wasted, my money has been wasted, and I've lost any faith or trust in this business. I hope that they don't rely on getting any new contacts from me or my wife because I'll be going out of my way to inform family/friends/coworkers to look elsewhere because I'm incredibly disappointed in this location. Honda, they aren't doing your brand name justice. read more

We recently purchased a 2018 Honda CRV from Honda of Denton. Rmani was our salesperson, and he was awesome! He went out of his way to make our experience pleasant and easy. This was the best experience we've ever had purchasing a vehicle. The entire staff we dealt with was pleasant and friendly, but Rmani was the incredible. I have no reservations about recommending people to ask for him when they visit. I would have given 5 stars, but there was an issue about getting called back after leaving messages about a document we received. We finally called Rmani and he made contact with the right people and got it taken care of right away. What an incredible asset he is to this company! read more

We were contacted by this dealer after listing our car on Autotrader. The individual, Kristina, texted multiple times asking if we wanted to sell our vehicle. I called her and explained we had an offer in hand and weren't interested in any low-ball offers. That we would only bring our car in if they were willing to exceed the offer we already had. Her immediate response was "we'll beat it". My wife drove the car over there and was immediately low-balled...they made a starting offer $5K less than the one we had. This was a classic "bait and switch" and dishonest of them. We will never do business with this dealership. read more

Super upset right now. Bought a car in the early half of February and am very happy with the vehicle and payment. I do feel like we got a great deal although since that day it's been TERRIBLE customer service. I am 2 month later and my temp plates expire tomorrow. I've been contacting them over a week and nothing has been done. This is dredging up some other things that happened. My husband an I both have scores above 700 yet they pulled out credit 6 times (that's 6 pulls on EACH) which of course is frustrating. They never called post sale to answer questions that arose about the car either! I actually had to call to a Honda close to me to ask a few things. I think they need better service..... read more

Dissatisfied to say the least. We stopped by today, the 19th of August, prepared to put a large amount of cash down for a CRV. Buyer beware, the MSRP is not the price. Instead, there are $1,700 in dealer adds which are non-negotiable. They claim it's as a result of customer surveys that they "offer" them, yet you can't say no to them. Keep in mind, the items have not yet been installed. Our salesman took the proposal to the sales tower for us to pay full MSRP, but again there was no budging on their part. Of course, we stood up to reflect our desire to end the negotiations. At that time our salesman said he would go back to the manager to see if they would allow for the sale to take place less the fees. Once again, the answer was no. It should be pointed out that our salesman even admitted the practice can be misleading. I told him it was actually a bit deceptive. Folks see one price online and on the sticker, but are then blindsided. The truly frustrating aspect was that of wasted time. We told the salesman that we liked the price (sticker) and only have a good deal of time had passed was there any mention of the ads. Dealers still make a profit when MSRP is paid. There isn't a need for them to FORCE you to spend even more. Stay away. read more

I am on my second new car with Denton Honda. This second go around has been the worst!! I went for my oil change and the service guy (Brett) comes back with "you have two nails in your front passenger tire", quickly flashes me a picture of a tire with two nails in from his phone and urges me to buy a new tire ($258.00).I literally had 50.00 to my name because life is hard right now. I asked if they could patch it or sell me a used tire and the answer was NO. I had to go somewhere else for a used tire because I couldn't afford that right then. I asked if I'm safe to drive with it and his reaction was less than favorable which left me in a panic because I had no choice but to drive the car. So, I go to Brisco and ask them to look at the tire. Meanwhile, I'm now late for work and losing money by the hour because I punch a clock. Stressed is an understatement. If I tell you that there were no nails in any of my tires, would you believe it? Believe it! They took off all my tires and did the water test and checked them all.... NO NAILS! I call the guy and ask him to send me the picture....he said he deleted it when I declined services. Mind you, I just went in for my "free" oil change that is covered in my package. Denton Honda, you are wrong in all levels! I will never step foot in your dealership again! I since have learned this is a popular tire SCAM and the picture is just a random tire. Despicable!!! read more