This will be the second car I have purchased from Tom Leis and I have nothing but good things to say about the business and my vehicles. It is rare to find a dealer who doesn't have 100+ cars on the lot which I feel is the main reason I continue to go to them for a car purchase. It is a family owned and ran so you don't have to talk to computers or 20 people to make an appointment to test drive. I've always been pleased with my purchases and experiences here and I would recommend anyone who wants a quality vehicle to come here. The first car I bought in 2021 and the reason I do not still have it is because it was wrecked. I'm sad to see the negative reviews and I advise anyone looking for a vehicle to come here and at least check it out. It is as simple with no pressure as purchasing a car can get. There are 4/5 stars on Google for a reason!! read more

Here's good advice; the better a car looks on the outside, the closer you should look on the inside. These guys specialize in buying the best looking cars with low miles and then never doing a thing to it, Outside of changing the oil and calling that "serviced" to give a false sense of security. Buy a code scanner and check the car yourself before committing. I learned no check engine light doesn't mean they serviced it and is running correctly, as was stated to me. There was an expensive problem showing up on the scanner. They never thought I would scan it while off the lot test driving. I didn't buy from them and I don't regret it. read more

DO NOT buy a car from these guys. There is a theme in the reviews regarding Marshall lying about the condition of their vehicles, and I am not surprised at all. I bought a 2014 Jeep Cherokee from him in late January. By early March (and before I had made my first car payment), the car would not start. I contacted Tom and he wouldn't do anything to help me. I said fine, took it to the Cross dealership, and spent a 1/4 the price I'm paying for the car just to fix it. Keep in mind, this was all before my first of many car payments. So now I got the vehicle back roughly a month ago and it ran fine for a couple weeks... until we got to May. And this Jeep is back to having issues that I believe are even bigger than the first one. But nevertheless, these sleaze balls don't care to help me whatsoever. So again, do not buy a car from Leis Auto, as Tom and Marshall Leis are poster boys for the dishonest car salesman community. read more

Fuck these guys, sold me a Jeep that broke within a year. Radiator, New transmission, fuel pump,suspension. Finally got out of it, would avoid these bums. read more

Purchased a used Jeep Summit back in January. We asked Marshall multiple times upon purchasing if this was AWD and he ensured us it was. Come to find out when we got the huge snow storm it's actually RWD and I got stuck in my works driveway. My husband calls Marshall and lets him know the vehicle is not AWD like he told us, and he said he assumed all Summits were AWD. He said the deal was done and we can't bring it back. We obviously overpaid for the Jeep because they marketed the vehicle wrong and told us the wrong information. Also, the day we test drove it, the Jeep was perfectly fine. Drove it back home 2 hours away. Literally the next day the suspension squeaks! This place reeks of crookedness. Wish we saw the reviews beforehand. Buyer BEWARE!! read more

Paul is a brilliant mechanic and totally honest. Refreshing when it comes to autos! I stopped in here the other day to look at a Honda Pilot that they had on the lot. Paul, who works in the garage came out and answered my questions - Ok, let me clarify. I pretty much grabbed Paul (who is not a salesman but a mechanic) and grilled him on the finer points of buying a Honda or Toyota (also on the lot) as a used car. He gave me great information and said that the owner doesn't put anything for sale on the lot that he didn't think was a really good car. I am pretty sure I reversed the whole used car lot dynamic by doing this and maybe I actually scared any salesperson off that may have been around. Or maybe they just weren't people that pressure their customers. Either way, I will definitely return during my quest for a new used (hehehe) car. read more

I wish I could give no stars, but since I can't, one should suffice. I went in there to look at a specific car, and the salesperson wouldn't give me a carfax/vehicle history report, but he told me that the history was clean and it hadn't been wrecked and that there was nothing wrong with the engine. I had it checked out by my mechanic anyway and he told me that it indeed had been wrecked, pretty badly, and the entire front end had been replaced with aftermarket parts. I told this to the salesperson and he was not surprised AT ALL. If someone told you that a car you thought was solid had the front end completely rebuilt, wouldn't you be surprised? Or indignant? Or anything other than emotionless? He wasn't, he looked me in the eye and nodded, "Yep." Which leads me to believe that he not only knew, he was planning on not telling me if I bought the car. He had to know, he has a mechanic on staff that inspects each car that's sold. And so that's the worst part, he counted on the rebuild being good enough that I'd never know. I never plan on going there again, and I'm so SO glad I got the car inspected, because otherwise I'd have a wrecked car thinking it was 100% clean. I'll never go there again. read more

Buyer Beware. Bought a 2007 Jeep Grand Cherokee from Tom Leis Auto in mid-June on a Saturday, drove it one mile from his lot to my house, did not try to drive it again until 2 days later. On Monday morning my son got into the car to go to work, it would not start. No engine turn-over, no clicking, no sound, nothing - not a battery problem either as all electrical was on and working including lights and radio and it would not jump at all. There were electrical problems. Sent an email to Tom Leis Auto - they offered no help other than to suggest a place to take it to and say sorry you bought it "as-is". Had to pay to fix electrical system issues. Pre-purchase I had discovered that front windshield wiper sprayer nosel wasn't working right, he said he would fix it before purchase. When taking car to my mechanic to put on new tires, I tested using the windshield wiper fluid, of course it did not work. Had to pay my mechanic to fix this - he ordered correct new part. He said it looked like what they had done was to take defective part and stuff it into tube with some super glue. That was their definition of fixing it I guess before my purchase. Totally shoddy. A few weeks later we noticed some water leaking into passenger side hand holder area after some rain but could not figure it out. A few days after that a hard rain came and the entire front passenger seat and floor area were flooded from leak. Over an inch of water standing in passenger seat foot area. Took car in to check this out, they determined that car had leaks in not one but two areas ... the sunroof and front windshield. Had to pay to fix sunroof leak, still trying to figure out windshield leak - will have to pay for that too. Sent an email to Tom Leis Auto about 2nd set of issues, leaks - no reply whatsoever. I know from what Tom Leis Auto told me when I was looking at the vehicle that it had been on their lot for a while. The idea that they new nothing about any of these issues is ridiculous. read more

By profession, I am an auditor. Based upon buying a car from Tom Leis, I have noted the following: Be careful what you buy here. If you're looking for a ready to go used car, this is not the place to go. Expect to have to update major mechanical components with in six months. He does not perform any major services. Tom only checks breaks, rotors, tires and oil, the very easy, low cost issues. I bought a car from him less than a month ago and I already have to put a starter in it. Suspension, timing belt, water pump, and spark plugs also need to be updated. They couldn't even tell me how old the battery was. The 12v outlets didn't work and no windshield wiper fluid was coming out of the dispensers. If he doesn't check these easy to notice/correct issues, what else is he not checking? Look at the interior of the office. Stuff is literally coming apart in there. He is not in the business of being professional and dependable. He is in the business of moving high mileage cars that look decent on the outside. Anyone can have a car detailed and the engine shampooed. You can expect to find a decently maintained used car at Tom Leis Auto Sales, but know that you may have to perform the major high mileage; high cost maintenance that is generally performed on cars between 80,000 and 130,000 miles unless you can obtain verification from service records. Through extensive research and completing a checklist that I took with me to the car lot (http://www.samarins.com/check/simplecheck.html), I knew what I was getting into. He had the year, make and model I wanted. I was prepared to put a couple thousand extra dollars in the vehicle when I bought it. Make sure you're ready for the same. read more

My husband and I took our son to get a vehicle from Tom Leis auto sales. Tom was not there but his son Marshall was. We bought a honda 2007 accord. On the way to Chicago with the windows down the headliner fell down in the rear window causing difficulty to see while he was driving. I called and spoke to Marshall to see what they could do and was immediately attacked and was told that my son must have done something. It was fine when it left. He offered no solution or suggestion just attacks on my son's integrity. Well with an attitude like that I will never again purchase a vehicle from them again. I suggest everyone get a vehicle from a reputable company or dealership with a warranty. read more

I bought a 2003 Honda CRV from Tom. It has proven to be one of the best vehicles I have ever owned.

I was lied to. I bought a Jeep Liberty, Marshall told me the cars are thoroughly inspected, including the brakes. When I took the car home, it started making a scraping noise. I had to replace all the brakes, there were no brake pads on the front at all, metal to metal. It was over $500. When I confronted him, he said there were brake pads on the car. I doubt I wore off the pads in two days. I also have a one year old daughter that was with me and to let a mother and child drive off in a car with no brakes is heartless. read more