Huge shoutout to Tyler at the Mission Viejo AutoZone. I needed a warranty battery swap, but my car…read morerequires special programming that AutoZone can't do. Most employees would have just said "sorry, can't help you." Tyler went the extra mile. He used his personal battery starter to get my car running, made calls to other shops for me, and stayed past his shift to make sure I had a plan. He genuinely cares about solving the customer's problem. Tyler is a rockstar. Christy was also fantastic--she offered alternatives and handled all the paperwork smoothly. Together, they made my day!

A big Thank you to Tyler! He was helpful, Above and Beyond! He was patient and so kind. I was…read morehaving a difficult time and he was just the best! I wish I experienced this kind of excellent customer service every where I go. Tyler is the example of excellence! I look forward to coming back now because I know I will get the best service!

So so so grateful to Jose! I'm pregnant and was driving…read morearound with my 1yr old and MIL who's just had surgery and every stop we were making was having my car battery stall even after jump starting it 2 other times! I parked it around the corner from the shop because there were no spots near the front and even so, Jose helped me choose the battery and install it!! Literally a pregnant woman's hero

As a woman, it's always a concern with auto parts, but this store has the nicest employees. Both…read moregentlemen that waited on me made sure I had what I needed to fix! (both Jose and manager, Tony)

Auto Zone opened at this location about 3 months ago, probably because many auto shops nearby. I…read morewas having my car serviced at Big Brand so I popped in to check it out. It's a small store and I found the associate I engaged is friendly but isn't familiar auto parts I needed. Oh well.

I honestly never write reviews, but I had to make an exception because of Peter. This is actually…read moremy first one. I came in not really knowing what I needed, and Peter went above and beyond to help me out. He was super patient, explained everything clearly, and made sure I understood what was going on instead of just trying to sell me something. You can tell he actually cares about helping people, not just doing his job. He made the whole experience easy and stress-free, and that kind of service is hard to find. If you go here, definitely ask for Peter -- he's the reason I'll be coming back. Really appreciate the help, seriously.

Overall very good experice here. It's much cheaper than other places and I can get shopping done…read morewhile I wait. Took off one star because the wait can be long.

I got there at 4:30 pm they said they weren't taking any more cars. There were no cars in any lines…read moreor ports. All lanes were blocked off. What A-holes.

Very extensive collection of detailing products and the staff is also helpful with product…read moreselection. Super competitive pricing and it's good to support a local small business instead of just going online for detailing products.

They got a good variety of products and reasonable prices, and the young Lady at the counter is…read morevery nice and offers help if I ever need anything the times I've gone. Awesome place and a lot of products and equipment.

Amazing products paired with the best employees. Very clean and well organized compared to some…read moreother companies.

Got in contact with the company any all I can say exceptional communication, any great products!…read more Thank you Taka!

Alfonso and Kevin were both incredibly kind and patient. I went in for an oil change, and even on a…read morebusy day, they took great care of me. They were thorough, professional, and paid excellent attention to detail. Even the service staff were welcoming and friendly, greeting me with warm smiles while I waited. 10/10 experience -- I will definitely be coming back!

This place has gone down hill. A few years ago I gave this place 5 stars when Andrew took care of…read moreme. He didn't try to sell me on anything and I got great service. Recently I took my car in to get an oil change. Some guy named Enrique said it'd be done in 2 hours. I waited and waited. 6 hours later I called and asked if I could pick it up. He said "it's not ready -- they're gonna work on it now." Had to wait another hour to get it. Never again.

very helpful, as soon as the line started forming, they brought out additional employees even the…read moremanager to help customers Attendant even came out and put on my windshield wiper!

Stopped in for items I need for an upcoming oil change. The moment I walked in, the Manager, seeing…read moreanother employee was helping customers, asked how he could help me. He got info on my car so he could find an oil filter, and gave me several choices from computer screen. Recommended one of the less-expensive ones, saying it's one he recommends a lot. Got my oil and motor flush, he had my filter. In and out in less than 10min. Now THAT'S SERVICE! Didn't get his name, morning shift on 2/25. Great job. Would return here again based solely on that experience.