Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Two out of the three guys who work there become aggressive and threatening at times. I live near…read morethe garage, and one of them (an older guy who I think is often drunk) will just start screaming obscenities if he gets frustrated with a car. There will be little kids walking by, and he'll just scream the "F" word over and over. I'm several floors up and even with my windows closed and an air conditioner running, I can hear this guy screaming. I'll look outside and see scared kids crossing the street to get away. The younger guy will also fly off the handle. I was just outside with my son throwing a football around outside of my building and he started yelling at my son and me. We went to leave and he literally followed us back to the door to our building yelling the entire time. It was genuinely scary. Avoid at all costs.

The younger guy that works there was great to deal with. After over 30 years in Melrose this was…read morethe first time I used them for my inspection. I arrived just at closing and instead of chasing me away as I have experienced at other inspection stations he told me to wait on the side and took me. This was on a Friday when I'm sure he would have preferred to leave. Kudos for the great customer service.

I've been coming to WAR since 2015 and will never go anywhere else. Will is a fantastic mechanic…read moreand shop owner. Miguel always goes above and beyond to fit me in when I have an issue. Honest and reliable business!!

Will and Justin are great mechanics. I had been a customer since 2015 when Anthony was still in…read morecharge, but Miguel sucks ass. Doesn't care about customer rapport, quotes outrageous prices for simple jobs, and never returns phone calls. He can fuck himself. Too bad!

Once again, the Lucey brothers + staff took care of my car with professional + kindness, without…read morebreaking the bank! HIGHLY RECOMENDING FOR PAST 15+ YEARS! AND CONTINUE TO DO SO! Gina

quick repair for my flat tire and honesty about services needed/not needed. I am a loyal customer…read morenow! I will always use these guys b/c they are so accommodating and do not overcharge. I used another mechanic just off Main St. in Melrose for years, until I realized they were charging for things my older car did not need.

I can't thank Robbie and his father enough for the incredible work and customer service. I felt…read moresupported throughout every step of the process. This was my first time ever in an accident. I was rear-ended, and they were quick to fix it with OEM parts as a Tesla Certified repair center. I'm really happy with all the work they've done. Robbie and his father were very kind and supportive of all my anxiety throughout this process. They were more than patient enough to sit through and explain the appraisal process with me. They explained that any additional supplements for extra work would be provided under the direction-to-pay form I signed with them. They helped reassure me of any doubts regarding out-of-pocket expenses. Thank you all again for making this migraine disappear. Today's Collision Malden is the first place I would recommend to any of my friends or family members to trust with their car.

Today's collision did an amazing job repairing my X3. Carlos did a great job preparing my estimate…read moreand facilitating my repairs. I was delighted to pick up car- fixed and detailed to perfection! My car repair was fast and even ready for pickup a day early. Exceeded my expectations.

Dave Adario is an honest, careful and high quality mechanic …read more Being a good mechanic he is in demand. I have worked with him for years, and he requires cash. I trust him.

Dave's a knowledgeable, effective, and HONEST independent mechanic. He's provided service to my…read more2003 Honda Civic and my 2012 Subaru Outback for the last several years. Dave understands that, as a customer, you may want options in your repair. In other words, you may not want to spend $2,000 on a repair for a car that is fifteen years old. He also has been able to solve mysterious mechanical issues that other mechanics could not sleuth out. Most recently, we brought our Subaru into Dave at Middlesex(the owner/mechanic) due to a squeaking sound that we were hearing when traveling at about 65-70 mph. Dave thought that this was a transmission issue that was a known trouble spot for my make and model. I was slightly over the warranty miles, but Dave advised me to call Subaru of North America anyway to see if they could work with me(warranty-wise) on the potential replacement of the transmission since this was a known issue. This process took a little while and Dave coached me a few times during this process. At the end of the day, Subaru covered the transmission replacement 100%. Dave's knowledge and advice saved me thousands of dollars despite the fact that Subaru would have to do that work themselves and Dave wouldn't see any work from it. On a side note, Middlesex Auto is in downtown Melrose. This is super convenient for anyone who lives in Melrose. It is also steps away from buses and the Commuter Rail if you have to leave your car.

Huge shoutout to Stephen's Auto Body in Melrose, MA for an outstanding experience…read more Estimator Shawn Bolger delivered superior service from start to finish - clear communication, helpful guidance, and true professionalism throughout the process. The team did an awesome job repairing the bumper on my 2016 Audi Q5; the car looks fantastic and the work is flawless. Highly recommend Stephen's Auto Body if you want quality workmanship and great customer service.

Our experience with this business was extremely concerning and disappointing. During our visit, we…read morefelt that we were treated in a discriminatory and dismissive manner. The way we were spoken to and handled compared to other customers made it clear that we were not treated fairly. No customer should have to feel uncomfortable when simply trying to use a service. I hope the business reflects on this feedback and takes steps to ensure staff are trained to treat everyone with respect and professionalism.

I had a great experience working with LBJ and Rick while servicing my Acura MDX. This is my first…read moreHonda product, as I've been a Toyota/Nissan customer for many years, so I'm still getting used to Honda's service intervals and maintenance approach. In the end, I'm very happy with the service provided by LBJ. They are clearly professionals when it comes to servicing Hondas, their prices are reasonable, and they are consistently courteous and helpful. As a side note, they serviced my transmission, transfer case, and differential, and everything was handled smoothly and efficiently. Nice job LBJ and Rick!

Been coming to LBJ for years for my Honda Civics and Pilot. Rick is exceptional at helping…read morecoordinate. Beyond all the professional, fair-priced, and responsible service of my cars, I recently had a challenge with a funny noise to my Pilot right before a family trip. After realizing it might be tricky to get seen in time and that LBJ isn't around the corner for me, Rick suggested what might be the issue. Sure enough that was it and was easily addressed by a car noob like me. It saved me emotional turmoil - our summer trip was saved. Rick went above and beyond. Will be back in a few weeks for a full service, but it's this kind of service that reflects the attitude and support of LBJ. You're in great hands with them, and prices are reasonable. I only wish my other car was a Honda to bring it to them.