Danny came to my house to repair the garage door. He seemed honest, really soft spoken and kind. He…read moresaid I'll only charge you for what's needed to be repaired. After fixing our door he suggested we get the springs changed because they're old and it'll eventually snap. He gave me 2 prices. One for basic and one for heavy duty. We were hesitant as it was expensive. He said let me call my boss and see if you can get a discount. Literally minutes later he said we can get a deal with the heavy duty. We moved forward with it. When he was done he said we should also get a new motor. He can give me a discount as well. At this point my husband was working and I said I'm not going to make big financial decisions without him. Later, my husband went to inspect the work and saw that the springs used were not heavy duty, they're color coded. He called and asked for the manufacture of the springs to confirm durability which they refused to disclose. He was then quickly offered a partial refund. Due to this experience my husband left a negative review. We originally chose this company because of the positive yelp reviews and felt we wanted people,like us, to be forewarned. Now they are calling us from multiple phone numbers, came to my house while my husband was at work, and left us a threatening voicemail if we do not call them back. Needless to say, as a woman with small children, I do not appreciate the unexpected visitor. This harassment has been going on for days. They threatened to come with the police and lawyers because they're not going to service us anymore. I don't understand as the service has been done and paid. We will no longer work with you in the future. We've already looked into calling our local police department if this harassment continues and have saved our call logs, Google doorbell camera videos, truck license plate number, and voicemails. If we need to, we will contact the BBB. Under the Consumer Review Fairness Act (CFRA) this form of retaliation is illegal for businesses to behave as such. It's a shame instead of learning from their review and doing better for their customers they choose harassments and threats.

Dan was the technician who came out to replace the two cables in my garage. I first noticed that my…read moregarage door wasn't closing flush on one side, and after looking over the equipment, I saw that one of the cables was starting to shred. I figured it was best to replace both before they broke, and likely this was the reason for the uneven closing. I received a reasonable quote, and Dan was very professional in his assessment. He didn't try to upsell anything, but simply provided helpful recommendations. Overall, I'm very satisfied with the service. Dan was friendly, knowledgeable, and easy to talk to. Highly recommended.

They do a great job! Fast and Professional garage door service, clean and finished everything…read morequickly. Greg change the garage door springs and retainer weather rubber. He arrives on time. Charge a very reasonable price. Highly recommend.

My garage door opener had a major malfunction yesterday and Greg came to my rescue!! Fixed my…read moreissues and then some - excellent service, quality work, great prices - he really made a potentially stressful (and expensive) situation easy to handle and left my door opener in better condition than he found it! I initially requested a quote via Yelp's "project" panel, describing my issue and I had a next-day appointment secured with Greg by the end of the day! Based on my limited description of the issue, Greg was able to provide me with a thorough quote - actually 3 separate quotes for all the potential issues that might be causing my malfunction. Greg gave me a 2 hour time frame for the appointment and texted me early and showed up right on time at the beginning of the window - very prompt! He diagnosed and fixed my issue so quickly and even made sure my opener was lubricated appropriately and running even better than before - above and beyond! He doesn't try and push a bunch of unnecessary services or equipment on you - he's a real straight shooter and it was so refreshing! He was a joy to chat to and work with. And his prices just can't be beat - very reasonable! It's so rare nowadays to come away feeling satisfied with value for price - I was so impressed. Greg did explain that Yelp doesn't always notify him of quote requests and that texting is best for the fastest reply - which it does specify on his website (see attached photo). He also accepts all forms of payment - credit cards, checks, cash, and even Zelle or Venmo! They've recently relocated the business from Monrovia to Rancho Cucamonga - but the bulk of his clients are in Monrovia and he definitely still services this area - lucky for me lol! We are beginning renovations on our house and will definitely be reaching out to Greg when we're ready to redo our garage doors - highly recommend!! Tysm Greg!

It has been about 2 years since Joel came out to do a repair for us. Our garage door is probably…read moreabout 15-17 years old minimum so it's going to have some problems. Last time Joel added some support "struts" to the door and this time in a completely unrelated repair he replaced the door spring which breaks over time with age. I was lucky to catch Joel between jobs and he came out within 1-2 hours. We have security gates and had good communication with him on text to get him in. He is a super nice man and efficient worker. He finished the repair in about 15-25 minutes. I did not have enough cash on me to pay him the exact amount, so he told me to forget the relatively small difference because we are repeat customers who will call him again as need--that's how a good businessman does business. Hopefully our old door will last a while longer, but if it needs another repair or to be replaced, then we will definitely call Joel. If you need help with your garage door, we definitely recommend you give Joel a try.

Called and asked to receive an estimate due to my garage door not opening anymore. Employee stated,…read more"Do you want to get it fixed? Or do you just want an estimate?" I replied that I would like an estimate to see how much it would cost before I decided if I can get it fixed. I was told to text him photos of garage door. I texted him the photos and video of the garage motor. He stated it look like I needed a new garage motor. When I questioned him why he never responded back. In addition, I told him that my sensor had been knocked down and when I hold the garage opener down the garage door opens completely and if I hold down the button again it closes completely. Rude on the phone, non responsive on text after I asked why he thought I needed a garage motor.

Excellent service from Peterson Garage Door! Eric, the owner, was professional, efficient, and very…read moreknowledgeable. He recommended that we purchase a good-quality garage door opener from Home Depot, and he came the very next day to install it. The installation was neat and clean, and the price was very reasonable. Eric set up the remotes and sensors, lubricated the other moving parts of the garage door, and made sure everything was working properly. He also patiently showed me how to install and use the app so I can open and close the garage door from my phone. I'm very satisfied with the quality of his work and customer service. I would definitely hire Eric and Peterson Garage Door again and highly recommend them!

Called Eric and he was at our place the next day installing a brand new garage opener. He also…read morerecommended that we reinforce our door to prevent more cracking and sagging and added that to his job for a really great price. Cannot recommend Peterson Garage enough! Overall, fantastic service at incredibly fair prices.

Great honest prompt work that's very RARE nowadays. I…read moremessaged Kenji through yelp late at night (as most repairs are needed randomly at night lol) and still received a prompt response! Directly too, not through another service person (nothing wrong with that I just like direct contact). The next day he was on time- he was honest and fair with his recommendations. He didn't try to push any services- just a simple and clear explanation. We booked him the next day/ and it was complete in 2 hours. Springs and motors and keypad (the whole system) were replaced with better quality materials. What a blessing to have your garage fixed so quickly as this is something we use everyday! I cannot recommend Kenji enough, it's very refreshing to have an honest repair without pressure and great communication. I feel better and safer knowing our garage can run without issues. I attached videos of my new garage system and I cannot be happier. Thank you!

I had a really great experience with Garage Door Doctor and wanted to share. The owner came out…read moreand, instead of trying to sell me something I didn't need, gave me honest, thoughtful advice about my situation. It was clear he genuinely cared more about doing the right thing than making a sale, which is pretty rare these days. I really appreciated how straightforward authentic he was. It made the whole process feel low-pressure and trustworthy. If you're looking for someone knowledgeable who will actually look out for your best interests, I strongly recommend reaching out to him and will definitely be using him in the future for all of my garage door needs

Ron was punctual, fast, and professional. He gave reasoned and understandable recommendations. The…read morenew hardware in our garage looks and sounds great. Very satisfied!

Ron was a great help today. Quality work & great pricing with a quick return time. If you need any…read morehelp with garage doors or gates . This is the company to hire. Thank you a lot !

Excellent work. Very professional and exactly as advertised. Would highly recommend.read more

I initially called L&S Garage Door after reading all of their great Yelp reviews, and now I…read morecompletely understand why they have such a high rating! Our garage door was damaged, and L&S came out at their first available appointment on Monday. He assessed the damage, provided an honest and practical solution for the repair for a very reasonable price , and followed through exactly as promised. By Wednesday, we had a fully repaired garage door that was working perfectly again. What really stood out to me was his honesty, professionalism, and work ethic. His son was also there and is such a bright young man. Together, they truly represent the meaning of honest, hardworking people who take pride in what they do. After dealing with a damaged garage door, having it repaired quickly and knowing it was done right gave me my peace of mind back. I now understand firsthand why L&S has such wonderful reviews and a high rating on Yelp. I highly recommend L&S Garage Door to anyone looking for someone trustworthy, honest, reliable, and hardworking.

Responsive and a nice guy. His price was more reasonable than others'. Appreciated his help!read more

Will is responsive and reliable. Needed my master bedroom sink faucet installation fixed. He took…read morecare of it easily where previous vendor struggled. I recommend and very fair pricing and value

I had a piece on my garage door break off and it was inoperable. I called on a Tuesday morning and…read morethey were able to send a tech out by the afternoon. The tech (Jacob) was friendly, professional, and was able to complete the repair. It took about 30 minutes and the pricing was fair. I would not hesitate to recommend them.

Garage Door Basics was absolutely amazing! My garage door was in pretty rough shape (I messed it up…read morea bit), and I was honestly worried I was going to have to spend a fortune replacing the entire thing. Thankfully, they were able to fix it quickly and did an excellent job! Their communication was fantastic from start to finish, they were efficient, professional, and the work was great. I couldn't be happier with the service I received. I highly recommend Garage Door Basics to anyone needing garage door repairs!

As I was trying to leave, a wheel of my garage door came off its track. I called Garage Door Spring…read moreSpecialist and Leo came out for the job. He called before to give me an ETA, (which I really appreciated), once he arrived, he was very thorough with his work and explained every step to me. He finished the job with a safe inspection of all the working parts of the door. Which helped to put my mind at ease. A job very well done!

Got home from work and the garage door decided to get stuck in its track and the last thing I…read morewanted to deal with. Reached out and within 30 minutes Benjamin shows up and fixes the issue promptly. Will definitely save this company information for the future. Thank you Benjamin!