Got my engine replaced and they are reliable and stick true to their word! I had complications from…read morean unknown faulty engine and they replaced it at no additional cost to me! It's been running good so far

Had car AC issues and I found Miguel on tik tok it was an amazing experience he comes to your…read moreresidence and gets straight to the root of the problem with great service and great prices glad I took my chance and reached out highly recommend

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I have been taking my cars to passion for about 3 years now. It is important to me that I can have…read moreconfidence in what a mechanic says.. So many auto mechanics will lie to try and make more money because of deception. I don't know about you, but If a place lies to me, I'm gone. I would recommend Passion. They have always been straight with me. There have been times when they have gone overboard to help. Good people there who care about people and doing a quality job. They back up their work with a warranty and they honor it. I hope you will give them a chance for your business.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

Needed some work inspected that had been done by another shop/mechanic. Had a pretty bad experience…read morewith the other mechanic shop and needed to make sure the work was done correctly. Tom answered the quote request quickly and was able to come and inspect my vehicle the same day. He was very thorough, explained every step he was taking to make sure all of the new parts were installed correctly. We went on test drive and he made sure all of the wheels were functioning properly and the sensors were working properly and brought his equipment on the test drive. He was kind, did an excellent job, price was very reasonable, and he definitely put my mind at ease. Tom will be the only mechanic I'll be using going forward.

I'm so pleased that I have found Thomas. A very skilled mechanic and very honest. Excellent work at…read morea very reasonable price. Thomas did a professional job installing my new brake pads on my car. He's very prompt and works efficiently. I will be definitely using Thomas again for future work on my car and I highly recommend him !

Great service at a reasonable price. Well informed &…read morefriendly personnel. Comfortable waiting area.

Idk if this guy was having a bad day or what but I called this shop for an estimate and a man (who…read moreI believe was the owner?) answered. He had an attitude that was enough to make me run the opposite direction. He was rude and dismissive. In all my years of dealing with automotive shops, I have never encountered someone with such poor customer service. There's a lot of competition in this industry, and finding a trusted mechanic is important to me. When I find a good shop, I'm loyal for life and I recommend them to everyone I know. But this experience? Absolutely not. If this is how they treat someone who is willing to pay for their services, it speaks volumes about their overall character. I've worked in customer service my entire life, and I firmly believe it's not always what you say -- it's how you say it. His condescending attitude was completely unnecessary and honestly disgusting. If you don't want to deal with customers, then get out of the customer service field. Simple as that. Unfortunately, I won't ever consider coming back or recommending. Clearly he didn't value my business which is fine- I took it elsewhere.

I found this place when I needed a smog test and I started going for oil changes. I found them to…read morebe very honest and up front with any issues I might have had and they do not hassle you if you decide not to do the repairs there. My car is still under warranty and I let them know that. I have never had a problem with them at all.

Every time we go for smog checks, front counter service has always been terrible. We have 4…read morevehicles and only go to get smog because of the convenient location. Today, service was just as expected - awful. False overhead advertisement $9.99, without advising, rung up at $19.99. When said I thought it was $9.99 as advertised on the overhead, was told front outside window sticker displayed $19.99. If that was the case, shouldn't the overhead sign also reflect that pricing? Used my credit card, and was told AFTER being charged that there is a $5.00 processing fee. If I would've been advised, again prior to finalizing the transaction, I would've paid cash. Additionally smogged another car - I have a 2023 truck. They smogged my truck and again, AFTER THE SERVICE, was told that the first 3 years vehicles don't need smog. I would've appreciated that context before the service (that I have to pay) - or just don't say anything at all. Lastly, as I am waiting in the waiting room, a polite man asked what type of oil they use, employee responded rudely, as the customer leaves - employee comments (in front of other customers) "these people want cheap prices and expensive product". A huge assumption on a simple question that was kindly asked. Customer service lacks, I'm sure mechanical services are good but I can't comment on that part of the business.

I cannot say enough good things about Precision Tune Auto Care. I brought my truck in for an oil…read moreleak and was given an estimate, which I approved. Once they began the work, they discovered the issue was less severe than originally thought--and they adjusted the cost accordingly. They could have easily completed the more expensive repair and I would have never known the difference, but they chose honesty instead. That level of integrity is rare and deeply appreciated. Great, honest, and reliable service. I will never take my vehicles anywhere else.

I have used this location for years! I always feel they do the work asked without trying to over…read moresell. They will always recommend services but don't push you to do more than I can afford. I do feel it is a little expensive but with the great care and customer service every time, I think it is worth it.