Great guys went out of their way to fix my car promptly. Highly recommend! Thanks again

Well, the customer service is great. Everything I stopped by the shop to check on the repairs to my car they were progressing. And they take the time out of their work to explain the work needed to me , the consumer. Which is great. So yeah, Tony's a great place to take your car for repairs, Lexus & Toyota's, and Subaru's only!​ read more

I am thankful to have came across this auto repair shop. Marco was so understanding and patient with me. My car was repaired in no time. They really did a great job with my car! Communication was everything! read more

Thank you for realigning my drivers door. Quick Efficient and reasonable prices no BS straight to the point.

Helped me out and gave me a great deal when the back end of my car was smashed in while parked. Nice friendly staff, prompt and good quality repairs. read more

Someone crossed into a protected lane and merged into me causing damage to my 2011 VW Jetta's left mirror, front panel, tire and rim, headlight and bumper. So I reached out to Tony's since it had great reviews, they are in network with AAA, and it was closest to my home. When you drop by for a consult, I recommend pulling over in the side street or directly in the shop (if there's room) since street parking might be hard to find. When I dropped in, Ivan answered all 38297 of my questions and was very patient, honest, knowledgeable, and reassuring. Customer service from Ivan and Ed in person and over the phone was excellent from start to finish. If you're looking for a quick service, this might not be the best fit since their services are in high demand and they get booked out. I had to wait a couple weeks to bring my car in due to their busy schedule, the holidays, and waiting for parts to ship to their shop. However, it was worth it due to the quality work they do. If you're also looking for a lot of mechanical work, this MIGHT not be the shop for you either (but be sure to ask). I say this because they specialize in body work and might need to outsource some services. But they're well-connected and will get the work done! They use an app and texting to keep you posted on the status of your service. However, I found that calling was the best way to get an accurate update. They passed the estimated completion date by a day or two, but offered a fair explanation since there was unexpected internal damage and parts needed. Overall, this was a nerve wracking experience since I was worried my car would be totaled, but Ivan and Ed eased my nerves and did impeccable work - my car was looking brand new! I highly recommend them! read more

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Tony's just finished an extremely complicated project painting carbon fiber parts. They did an amazing job! I couldn't have asked for anything better. read more

If you are looking for an auto shop that goes by the book, Tony's collision center is NOT for you. Ed and his excellent team who previously ran the shop no longer work there, and the way the new management handled my recent interaction with them was completely backwards and illogical. When I confronted them about it, I was lectured and blamed by the manager for everything she perceived I (as the customer) did wrong. To sum up my experience, I brought my car in last week because the right front door panel that had previously been replaced and repaired by the shop had started sticking out again. I had been told by the previous shop owner that the area was under lifetime warranty and that if it had any issues in the future, to just bring it back in for a covered repair. When I arrived, I was told by the manager who walked around my car and looked at the area that the repair would be covered by the insurance company via a supplement to the original claim. They for some unknown reason submitted a preliminary estimate to my insurance company via their sister company, "Amazon Collision Center." The insurance company submitted a payment to them and sent the confirmation to the email address listed (amazonautobody@gmail.com). Without having received this confirmation or an authorization for repair from the insurance company (because it went to the alternate shop's address), Tony's Collision Center went ahead and scheduled the work today and did the repair. They never called me to let me know that there were any issues with the insurance coverage or that they found other damage to the right front bumper that suggested the panel sticking out was not related to the original repair. I called several times to inquire about the status of the repair. The first time they told me they would call me back in a few minutes but didn't. The second time they told me that the repair was done. There was no mention of anything else. When I arrived to pick up my car, the manager pointed to some other areas of damage on the car and told me that the part sticking out was my fault and that I was responsible for the payment. I asked what the status of the supplemental claim was, and the manager said it was still pending. They had not even sent photos of the other areas of damage to the insurance company yet but were telling me that the insurance would deny it due to being unrelated to the original repair and that I had to pay. This immediately sent up a red flag in me and I was legitimately worried about being scammed. She refused to call the insurance company or to provide me with any documentation of the repair that had been done (I like to keep records of any work done on my car). When I refused to pay, the manager told me she would just cover the cost herself. I immediately called my insurance company and spoke with the claim adjustor who told me they authorized the repair last week and already sent the payment. I then asked them to speak with the manager to let them know that. Instead of apologizing for the miscommunication and for asking me to pay for something that was already paid for by my insurance company, she lectured me for 10 minutes about everything I did wrong, repeating that the damage was "your fault." I would have been happy to pay for the damage incurred by me and unrelated to the prior repair if they had submitted the correct information to the insurance company and the insurance company had come back and refused the authorization to repair. However, this is not at all what happened. They went ahead and did work on my car without knowing that it was paid for by my insurance and without getting my authorization, and then tried to get me to pay out of pocket for something I didn't owe. It is unfortunate how lacking they are in communication skills (with both insurance companies and their customers), customer service, and basic management principles of their auto shop. read more

AMAZING amazing AMAZING!! Hands down the BEST repair shop in the bay! From initial contact to pick up it was beyond smooth and the customer service is on point! Family run business makes it feel very welcoming. Ivan and Ed were the guys who helped me this time and their customer service was very professional and they were beyond helpful and thoughtful. They are great at keeping you updated while your car is getting worked on. read more

Tony's Collision Center - Body Shops Near Me - San Francisco, California

They are not honest, her Towtruck mislead and lie to my daughter to take her car to this shop, my daughter was using her Aaa membership to cover the tow services, but I decide to take my car to a different shop and then this women said she was the owner and because I am taking my car away I have to pay them $880.00 for towing services and Saturday and Sunday storage, I did try to remove the car on Sunday but it was close read more

This shop is no longer Tony's Collision Center of years past. Tony sold the business, although they will tell you that Tony only comes in sometimes and is still the owner. During my five visits, they did not even do any work in the SF location. They use a sister shop in San Bruno; it's in the fine print of some documents they have you sign in--total bait and switch. The quality of the work was amateurish at best. The paint job was not finished on the inside of the door jam; it felt like sandpaper, tape marks remained around the windows, and parts were incorrectly reassembled. Here is the best for last: they dented the inside of my door jam and claimed it was their prior. WTF?! It's a good thing the insurance adjuster has all the photos prior. After pointing out all the issues, they were willing to fix the car, and this was a small job. No, thank you! They will never go near my car again; if you are smart, you should let them, either. I told them they could eat the deductible, and they did. I just wanted the work done professionally like the old Tony's. Buyer beware! Also, the car came dirty with 50 more miles than when I dropped it off. Ferris Bueller valet scene insert here. read more

So far so great. Out of the way nice and quality looks good. Made the timeline, excellent communication, seamless work with Geico. Thanks all the way around. Highly recommend. read more

Tony's Collision Center - Auto body work paint job. - Body Shops Near Me - San Francisco, California

I ran into a parking column. Tony's collision was near my workplace and have sold review so I brought my car there for repairs. They did a great job. Ed was very helpful during the process. He made sure everything worked at the end. read more

Tony's Collision Center - Body Shops Near Me - San Francisco, California

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Went in with a minor bent fender and they bent it back and sent me on my way in less than five minutes. Awesome place. read more

This is a very long over due post. So happy to have found an auto body shop that feels honest and does impeccable work! IHaving a dad who owns a collision shop in SoCal, I have very high standards. They were super fast with the quote and getting started on my car with a quick turn around. My car has not looked this shiny and clean since I first purchased it. They go the extra mile and are very kind. read more

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Great all around experience! Very communicative via text about progress, beautiful work, fairly quick, friendly service, and a nice clean car after it was finished! I would definitely recommend. read more

absolutely ridiculous " auto repair shop" I had my car broken into and it hada taken then over 2 and half months so far and I still haven't gotten it back ! every time I try to talk to them they give me the full run around and say they are still waiting on pieces. I had give them the details numerous times of the full scope of damage while yet each time I speak to them they discover another piece to the scope I had already told them about and have to order new pieces once again. they consistently fail to inform me of anything whatsoever. read more

Ed Navarro was very patient with me when I came in a few times to ask about getting my rear bumper repaired since this was near my work. He answered all my questions about the steps and procedures of getting it fixed and if a rental car will be needed. The repair took only two days and I was happy with the finish. So, I would recommend going to this location! read more

Very friendly and professional staff! Ed and Ivan are both very helpful and took time to explain everything to me. I took my car in for a quick repair and they went above and beyond to fix my loose side mirror! Would come again for my car problems! read more

Honest and hardworking family owned business Ed you were so great and the turn around time was amazing. Thanks for being dependable and fixing my car. I appreciate what you guys do read more

Ivan was incredibly helpful and going through the insurance options, choice of parts, fitting me in to their busy schedule - it was the support I needed during an urgent repair needed for a broken driver side window. His cousin, (ed?) fixed it promptly when the parts arrived and was so kind to fix it and even saved my old blindside mirror. I felt taken care of. I don't think I've ever felt so much love for a collision shop - but here it is! You guys rock! read more

The service was incredibly rude and unhelpful. They did not have a credit card reader on site and refused to release my car even after I had handed it over payment by check. I cannot understand why AAA includes them as a facility in its direct repair network as they are just awful to their paying customers. Go to Don's on Bush Street instead. The staff there are competent and helpful and do not waste your time. read more

I brought my car in due to a break-in issue and needed some unrelated dents fixed on my Honda Odyssey Minivan. I didn't want anything too fancy given that the car is almost a decade old. They were flexible, catering to my unique needs and understood my cost/quality point. In other words, they didn't just throw me one-dimensional perfectionist expensive repair estimate (not everyone wants a "like new" result) - I appreciate their flexibility. They also took the entire relationship into account when giving me a quote. To make a long story short: they were willing to work with me to get a spectacular quote, thankful that I brought my car in for the insurance work. Now I can drop my kids off at school without feeling humiliated due to the dents in my car. THANK YOU ED NAVARRO read more

My car got banged up in an accident. I took it to multiple shops and Tony's not only provided the best prices, they provided the most work and the quality was excellent. They are also ridiculously friendly. read more

I got excellent support from Tony's Collision Center after my husband had a car accident. I took the car in for an estimate and Ivan was super thorough and helpful in guiding me during the process. As a Geico friendly center, Ivan took time from his day to explain the repair process and my options. Through their text messaging interphase I get updates on the procession of my car repairs. Highly recommend them if you are living on a budget in SF! read more

Excellent service and work done to my car (Lexus CT200). Ivan and Ed were fantastic. The car looks absolutely new, after getting repaired from a hit-and-run driver. The team at Tony's went over and beyond what I expected. Great communication too along the way, and they finished the job a day earlier. Good coordination with Enterprise and Geico. A++ read more

Ed greeted me by name and handled all my AAA paper work. The work was completed on time as promised within 4 days and was actually ready a day early. The office space is clean and easy to find. They had a rental car ready for me when I dropped my car off and they returned the rental car for me. I am very impressed with the level of service I received here. I will highly recommend this body shop! read more

Tony's Collision Center - Body Shops Near Me - San Francisco, California

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I was directed to Tony's through someone's insurance when they had backed into my car. They not only did a fantastic job with repairing my door, but also were kind about helping polish out further a mark I noticed was missed. I also really appreciate how friendly they've been every time I've come by! Would highly recommend from both a customer experience and work standpoint. read more

Who ruins a brand new car by themselves? Moi! *sigh* I did not see that pole, I swear! After calling my insurance provider, my rep offered a list of recommended body shops in my area. I called Tony's and asked if I could stop in to get an estimate on a repair. I'd backed into a pole and dented the rear driver side of my car. The bumper needed replacing as well as the rear lights. Although I was 5 minutes away, Ed greeted me as if I had made an appointment days in advance. He and owner Tony provide the most polite service I have encountered in a male dominated environment. Most mechanics, or body shop owners are brute, grumpy and not polite. These two changed my perception. They've been in the business for over 25 years, so I trust they know what they're doing. Tony and Ed maintain a clean, organized, efficiently run shop, equipped with every tool and hydraulic works required to return your car to brand new condition. There is even an enclosed commercial paint space. After I delivered my car for repair, I was given a time frame of when I could expect my car to be finished. They were men of their word and my car was ready as promised. My car was literally off-the-lot fresh! There was no sign of my idiot maneuver. The entire process could not have been more seamless from start to finish. There was even a Yelp check-in offer I took advantage of when I made payment. Local, family owned and operated, expert service. Why would not you bring your car here! read more

My 21 year old vintage Volvo looks BE-U-TI-FUL!! Tony's Collision Center did a SUPERB job - they not only saved my original fender, took the dent out of it, repainted it, blended it with the door, put on new pin striping, - they ALSO polished and DETAILED my ENTIRE car. (even vacuumed the interior and polished all the windows.) It shines! Between the detailing and fixing several other things besides the fender, they did work that would have cost several hundred dollars to have done separately. On top of that, they came in UNDER the estimate. It's a father & son shop. Ed & Tony are both genuinely friendly and very reassuring. They patiently answered all my questions and kept in contact about the repair process. They do the kind of craftsmanship that used to be done many years ago. And their shop is immaculate. I couldn't have asked for better workmanship. Color my car restored. Color me TOTALLY PLEASED! read more

It all started with the 'sccrrraaaape' and 'screeeech' sounds as the garage door came down on the back of my beloved Audi A3 one terrible afternoon. The result: multiple deep and serious vertical lines where there used to be paint on the trunk door and bumper.. plus, two of the rings on the logo sliced right off and not to mention, my heart breaking into a million pieces. A few days later I managed to back up into a little post that I swear to god came out of nowhere. Smashed the tail-light on my two-ring audi or just my 'Au' as some would call it. Awesome. Seeing it all as a sign, the next day I called up Geico and they told me to go to Tony's Imported Body Shop to have them fix my car for the damages caused by the first accident. At first impression, the shop is eerily quiet and immaculately clean, which made me a little suspicious and unsure if it was really a repair shop since most shops I've been to are noisy, greasy and dark. Turns out they do the painting next door and they just store the cars in the area by the office. Don't be scared. Ed Navarro was really friendly and helpful. I mean, no attitude, no cheesy sales pitches or trying to get me to fix more things than I needed- He's just like 'Yep, No problem. We'll get it fixed'. I decided to pay separately to get the tail light fixed and he gave me a very reasonable quote. Let me tell you, I almost didn't recognize my car when I went to pick it up. They fixed EVERYTHING! There were other nicks, dings, bumps and scratches totally unrelated to the garage door accident... ALL GONE. They even washed it and buffed it all shiney. I have a brand new car. Not only did they fix everything. Ed also left out the labor costs for the tail light so I only had to pay for the part. Who does that?! If you ever need body work done, I highly recommend this place. Thanks for putting my rings back together, making me a very satisfied customer. read more

This is probably the best auto body shop in the bay area. This guys are awesome. Shutout to Ed! Thanks for fixing the mini. read more

Tony's Collision Center - Body Shops Near Me - San Francisco, California

I was rear ended recently. Tony's was one of the pre-approved shops from AAA, the other parties insurance provider. I liked that they have a machine to check the frame, a new paint booth, and good reviews. Ed was great to work with. He explained everything and kept me updated on the progress. I picked up my car today and it looks great. They got it back to what is should be; paying attention to all the external details as well as the exhaust system. Really a great shop. read more

Ed and everyone at the shop were very pleasant and professional. Ed took the time to explain everything to me and kept me up to date on progress of the repair. He was very accommodating - willing to keep my car locked inside the shop over the weekend when I couldn't get there in time to pick it up, despite also offering to stay 1/2 hr later on Friday. Highly recommend! read more

What an amazing experience. First of all it was simple. Ed was fabulous - detailed, patient, professional and clearly knows his business. My car looks like new! The person who hit my car was a CSAA insured member and that made it even easier - I got the check in a few days and I just signed it over to them. They repaired my car while I was on a two week trip and came back and it was done! Efficient communication via text. THE BEST!!! read more

My car was severely keyed (I didn't even know people did that anymore!) and my insurance company (Geico) has an office out of this shop. I was never pressured into using this shop during my appointment, but after a little research this seemed like the best choice - the shop was clean, the location was convenient, the staff was friendly - going out of there way to be helpful, and the yelp deal they were offering couldn't be beat. The repair and paint job on my car was beautiful (and I can be very picky) and I think they even fixed a few surrounding nicks that weren't part of the incident. I was also worried about timing because my mom was coming in town that week. I needed to have my car back a certain day, and they delivered exactly as promised. read more

I'm so appreciative to Ed and the team here at Tony's Collision Center. My brand new Prius got into a freak accident and the front corner of my car ended up scattered on the freeway and there were wires hanging out. It was ugly. You'd never know that anything happened when you look at my car though. They fixed the body up and got all my sensors working again. The repair took longer than expected but I got frequent updates from Ed. They were respectful with my car and my belongings. I didn't end up with extra damage to the interior or exterior, which I've experienced with other repair shops. They also offer a 10% Yelp checkin discount, which I was able to use for my repair. I hope not to have to use their services again anytime soon. But if I ever need a future repair, it would be my first choice to come back here. Highly recommended! read more

I had taken my car to two other places for an appraisal on repairing my autobody damage before I found Ed Navarro at Tony's. Warm and friendly, Ed at Tony's Imported assessed my car in record time, didn't try to sell me anything unnecessary, and provided me with a thorough estimate. Before I brought the car in, he ordered the parts to cut down on the wait time. My car was finished exactly when they said it would be, it looked like new and they even vacuumed the interior. And, the total charge was lower than the estimate, amazing! The only minor complaint I have is when they removed and replaced the HOV stickers on my prius, they placed one in the wrong spot. Alas, forgivable. read more

The side of my new Subaru was keyed. 2 months after I bought it. How annoying is that? Before I talked to my insurance I took it to a few body shops to get an idea of whether it could just be buffed out or if it was going to be a total repaint of the side. Tony's (and Ed in particular) was recommended to me by a friend who had had a lot of work done on his Subaru. They had one of the more reasonable estimates, and more importantly Ed's customer service and overall professionalism was miles beyond anyone else. He explained simply but effectively exactly what they were going to do, and why they were going to do it. I really appreciated him taking the time to do that rather than just writing up an estimate and sending me on my way. My insurance is State Farm and they are not on State Farm's "preferred" list but it was very easy to schedule the appointment with the adjuster. It's definitely worth the extra phone call or two to set it up, and Ed dealt with the adjuster and the insurance so all I had to do was show up at the end and pay my deductible. They seemed pretty busy there but they still managed to get my car done in about 4 business days even though they had to wait on a couple parts (taillight and rock guard) and it was left over the Thanksgiving weekend. The paint match and blend (dark gray) look perfect. read more

How about great conscientious workmanship at a great reasonable price! It is a no brainer. You can trust Eddie with your life. It is rare to deal with someone who is ethical and Morale. Restores you faith in mankind. Dr. Terry Fiori , Palo Alto read more