My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

You know, you can take the girl out of Florida but you can't take all of Florida out of this girl…read more Yes, I said it but only because that is how much I NEED Carlos Alvarez of Fix My Computer On Site to remain in my life no matter where I live!!! Seriously, anyone that ever needs remote help ASAP, especially when you stupidly click on a link that you know better than to click on (in my defense it really did look like a message on META from them), YOU MUST CONTACT FMCOS!!! Thanks Carlos ALWAYS coming to my rescue!!!

Great service. Carlos set up a printer for me and if I had to do it myself it would've taken me…read moretwo days because I'm still recovering from back surgery. Carlos walked me through everything and even advised me on what I should do regarding a new laptop and a new PC when I go looking for new ones next year.

These guys are the best, you can tell they have passion and actually care about what they do. They…read moreare super knowledgeable about anything computer related. They have a great selection of computer parts at all price points. I will be back!

Great company, great service. My son purchased a computer on-line from another company. He was…read morehaving trouble setting it set up out of the box. He took it to PCG and they were extremely helpful and courteous. We won't go anywhere else.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

I went there because my comp wasn't working. I never used them before, but I needed to trust…read moresomeone not to rip me off. I took my tower in, and Tim, the owner was very nice and told me that he would clean and find out what I needed. I was expecting a call later in the day, I had some errands to run, and before I got home, he called me and had it fixed. btw, it was a weak power supply, and old fans and a bad mem stick. He replaced what needed, and had it all done by 1:30 pm. I was glad to have it back so soon. Thx Tim, for your honesty, and knowledge. And the price was really pretty reasonable. If I need you, I will be back :)

Pros: Friendly…read morecustomer service. They called a few times just to verify what was going on before they began work. Matt was very good at explaining every thing. I gave the PC at 10:30 am and it was ready by 2:00 pm that same day! That may be atypical but still very commendable regardless! They are close by to USF/New Tampa. They are in a small plaza with Hungry Howies across the street from Popeye's on Florida avenue just south of Bearss intersection. A hard drive had to be replaced. It was $160 plus tax total. I'm sure BB or other big places would have been $200 plus. Cons: None. Note: Their minimum fee is $79. If additional parts/labor are needed, it will be added to that amount.