Iam claims his the store manger has no customer service skills was extremely rude and not helpful…read more When I asked for his business card. He laughed and said I have none. However, if you'd like to see me again, I'm here every day.

Jonathan was very helpful in explaining about my account because of a mistake another rep did in…read moreanother att store in Tustin. Basically he was redo the bad job, even he can't change anything about the account but give me clarity about what to do in order to have a good account standing, my five star's are because of the service, also there's plenty of parking, the store is organized.

Got what I needed. In and out. The two ladies were nice and appeared happy. I did not have any…read moreissues. One of the two who helped me knew where to find what I requested.

Short summary, and this is not an exaggeration. I paid them $37 for a service that was free, and…read morewas actually worse off than if I had not received help from the girl at the counter at this location. I lost 2-3 hours of my time in addition to the money for an much worse result than if I had not had them "help" me. I thought it best to go into the MetroPCS store to activate my new phone. Paid $37 and asked how they could transfer my data. The girl said they couldn't do Android to Apple data transfers. I went home to setup everything myself, taking more than 2 hours of my time reinstalling each app. My friend then tells me there's a simple app you use to transfer all data, but you must be in setup. Had to delete everything and start over. I went back and the girl claimed I had not asked and took no ownership. Why did I pay you instead of spending the time to research myself?

They don't speak Spanish, What I don't like is that they want to force you to add things to your…read moreaccount.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Gabby and Tye were so friendly, professional and helpful! They take pride in their work and create…read morea great environment for their staff and customers. I'm so glad they attended me, answered all my questions and took care of all my account concerns. I left feeling extremely happy. I highly recommend this branch.

This T-Mobile store is on the first floor on the south end of Mainplace Mall (Westfield) in Santa…read moreAna. Near Victoria's Secret, Round One, Finish Line. Several of the phone techs have helped me navigate some difficult issues with multiple phones. Friendly, patient and flexible. Thanks to Everton and the crew. This store is open at all times the mall is open.

I had wonderful service from customer service support to…read more technical support . After about a week of glitchy internet because I have a very old modem and router , I had not replaced since 2020 , George was so kind and sent me Cesar in no time who arrived within a couple of days . I am mildy disabled but the process was still fun and easy peasy ! You can easily track the status for when your technician will arrive . And I got credit for the days of service missed . Thank you so much Spectrum , especially George and Cesar , and I forgot the nice girl too who gave me the promotion this year she was fantastic too . So far I am very happy with the speed ! Would highly recommend Spectrum . Happy 4th everyone !

The customer service has really improved here and the wait times are way better now .read more

I am 34 and this is the only Gamestop that asked me for an ID to buy games rated M for mature lolll…read more the guys working at the counter are really rude. just go somewhere else.

I pre-ordered RE9, so I was hoping to get the tote bag, but they were already out less than 3 hours…read moreafter opening. I'm not blaming them for that but it gives you no incentive to pre-order a game. Not to mention, the employees I interacted with were some pretty bizarre cats. All I'll say is that some people absolutely do not belong in customer service roles.

La verdad estoy muy contento con él servicio muy professional y rápido , necesitaba cambiar la…read morebateria de mi iPhone 11 promax y la persona qué me atendio fue my amable y respetuoso , al mismo tiempo muy eficientey rápido , en menos de una hora ya lo tenían listo y como nuevo . Les recomiendo este lugar , oh y las partes son originales de Apple !

I had such a great experience at CPR Cell Phone Repair in Orange. Robert was the sweetest and most…read moreprofessional person I have met. Even with his busy schedule he made time to replace my screen quickly and with a smile. While I waited we chatted and he was kind, helpful and very knowledgeable. My phone looks brand new and the service was fast and seamless. I highly recommend Robert at CPR in Orange. He truly goes above and beyond.

Yesterday, my husband and I had an absolutely amazing experience with Jessica Hernandez, an…read moreemployee of this S. Main St., Orange, CA, AT&T store. We went to the Brea Mall to purchase Apple Watches specifically for the watches' fall detection and other emergency contact features. We intended to connect our new watches with our existing AT&T wireless account that provides service to our iPhones. Jessica had been assigned at random yesterday to an AT&T kiosk in the Brea Mall. After we bought our watches, my husband and I connected with Jessica at the kiosk. Over the next several hours, Jessica diligently and expertly connected our phones to our AT&T wireless service, overcoming unexpected obstacles. This came about as follows: Jessica first connected my watch to the service. She then tried unsuccessfully to connect my husband's watch to the service. After many tries to establish the connection, and after working directly with Apple employees at the Apple Store, Jessica was able to establish that my husband's new watch was defective, and we were able to replace the watch on the spot. Before we could connect my husband's new watch to the AT&T service, it was already after 7:00 p.m., and Jessica's shift was over, and she left to go home. Then, amazingly, just a few minutes later, Jessica voluntarily walked back into the Apple Store, sat down and proceeded to go through all the steps necessary to connect my husband's watch to our AT&T service. We were completely blown away by Jessica's amazing diligence, skill, patience, and excellent customer service skills, over the 3-4 hours all this took. Even the Apple employees were amazed at her dedication to representing AT&T at the highest possible level. Here is the bottom line: Jessica Hernandez is a highly skilled, professional, dedicated AT&T representative who served us with consummate courtesy and patience. She provides great value to AT&T, and we urge AT&T to strongly consider her for future opportunities in the company. Judy and Luis Ortiz, Orange, CA

Came here to exchange an upgraded phone. Tried multiple times because I've always been able to…read morereceive this help in store. The rep kept claiming there was absolutely no way this could be handled in person and I had to call and mail my phone back then wait for a new one. So I left and did what he said.. every avenue told me I needed to go back in store to do this. Now I have to drive to find a new location with someone who will actually help me.