Found a great deal online for a 22 Toyota Tacoma and came down to Salinas Toyota and met with Yasmin. She's very clear on what is being offered. We had a few glitches, but all was worked out. Ordered running boards and floor mats so I had to drop the truck off for that. Service dept cld me back to ask since truck needed to be vacuumed would I like to install them. I sd yes, however figure since I just purchased a new vehicle it'd be a given the truck would get a quick vacuum and mats would be installed. Nope. Overall the process went ok. Still can't figure out why the it takes so long to purchase a vehicle especially with excellent credit. I'd recommend this dealership, but bring a snack, and a good book. read more

The service takes 3-4 hours even if you come on time. They said there is a line. But yesterday they didn't have any appointment.

I have to write this review to let everyone know my personal experience with Salinas Toyota .. I had seen a truck online I was interested in and ready to inquire for a purchase but wanted to know if the truck was available still... I filled out the online request and got a Tex from the dealership from a sale man name Jorge stated hi will talk to his manager to see if it's still for sale ... long story short after 10 hours and many inquiries that I had to follow up on ... I got the same response.. I am working on it and I will let you know asap and thanks for your patience... I will include pics of the Tex conversation and hopefully no one else will experience what I did ... total let Down . read more

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Cisco Gonzalez is excelle for customer service. He delivers with pride!!! Thank you for the HELP read more

Mike was a pleasure to deal with and got me a great deal on the car I wanted at a great price! Highly recommend read more

Toyota Salinas - Car Dealers Near Me - Salinas, California

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It was time to trade in my 2018 RAV4 hybrid, and I could not be happier with my new 2024 RAV4 hybrid XSE. I went from basic to bad b*tch, and I'm looking forward to my morning commutes in a whole new way. Fully loaded, baby! A huge thank you to Mike, their service manager for referring us to come in after being our neighbors for a long time. A huge thank you to Robert, for showing my fiancé and I as many cars as we wanted to look at as soon as we walked up, while also educating us on the test drive of all the XSE features. A huge thank you to Calvin, their GM for making sure I got as many options as I wanted for the right price. A final huge thank you to Ben, their finance manager that made sure I had all of my numbers and paperwork in order. I have to say, I felt quite at home thanks to the wonderful team at Toyota Salinas. Everyone, I mean, everyone I interacted with was friendly, funny, genuinely happy, and professional. I deserved the best car for the best price, and best experience possible, and I got it! Thank you, Toyota Salinas, dream team!! read more

Toyota was our second stop. We wanted to shop around and look at cars, but as soon as we arrived the salesman was right outside our door. After telling the salesman we were unsure and not ready to purchase the vehicle right away he looked upset and uninterested in further assisting us. read more

I had a fantastic experience at Toyota Salinas! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. I would like to mention Fabiola the Financial Manager who made the financing process smooth and easy and Erik Martinez the salesman who was extremely helpful I never felt pressured to make a decision. I'm very happy and satisfied with my 4runner read more

Toyota Salinas - Car Dealers Near Me - Salinas, California

Thanks Roger for applying the coupon! My car's service is important to me since I don't have time and energy to do it myself. read more

Toyota Salinas - Love my car! - Car Dealers Near Me - Salinas, California

My wife and I were at our whits end... After contacting 15 (no joke, 15) other Toyota dealerships in California and having no luck, I called Toyota Salinas and Johnny answered. Right away I knew this guy was going to be able to help us. He was helpful, honest, hard working, and personable. I told him exactly what we wanted and our budget and he worked hard to make it happen. He's the best experience I've ever had with a car salesman, and of course it was, Johnny has a LOT of experience. My wife and I literally drove 2 hours from our home to meet with him... he's the best! read more

Toyota Salinas - My wife so stoked on her new car. Thank you Johnny! - Car Dealers Near Me - Salinas, California

We have been helped by Jazmin and her supervisor and made a buy right on spot . we are very happy with the transaction. She's very friendly, helpful and knowledgeable. she happily showed us all the details of the car. we appreciate her integrity and patience!!! very professional and friendly dealer. highly recommend!!! read more

Just purchased a rav4, thank you Marco for making this a quick and easy process.I am very happy with my purchas read more

Toyota Salinas - 2024Rav4 - Car Dealers Near Me - Salinas, California

If you want a great car buying experience with great customer service Toyota of Salinas is the place to go! From my first Contact with Eddie to negotiations with Calvin. Then having Marco helping to get me to the finish line. The whole experience done professionally. I never got the feeling I was being manipulated or screwed. We came to a win-win for both customer and dealership! When I got ready to write the check Raul went through all the paperwork as I signed my life away! Great car fantastic people! Denice Morrison read more

During this pandemic and chip shortage most all dealers are marking up something crazy like 5k to 10k over msrp not this place you will get the fair mrsp. If your in the market for a 4runner,tacoma,supra or any other toyota give this place a shot it'll be worth it. The toyota i purchased was a 2021 4runner trd off road premium in silver. My sales person was very professional and courteous no pressure on the sale and explained all options. Also this dealership gives for free lifetime power train warranty. I highly recommend salinas toyota 100% read more

Toyota Salinas - 2021 4runner trd off road premium in classic silver - Car Dealers Near Me - Salinas, California

I just had a great experience buying my Sienna from Toyota Salinas. They were friendly, honest, and didn't play any games. Honestly, I arrived at the dealership ready to fight after reading a lot of horror stories. Turns out the dealership is now independently owned since July of last year, which explains the old reviews. I went through the process through the internet sales manager Jazmin and finished up with the finance manager, Raul. Shout out to them for the great service! I reserved an available car in the inventory over the phone, and was emailed a detailed quote with line items, the VIN, and a dealersocket link. Toyota Salinas only asked to do a credit check before sending over the quote and didn't ask for a deposit. Good signs that I wouldn't get a bait and switch. Other shady dealerships just sent me one final number without a VIN and asked for a deposit. No VIN means they don't actually have the car. Or they'll add you to a waitlist which they'll never tell you what position you're in. The price they sent me over email was the price I paid. Yes, I paid 10% dealership markup. If you want MSRP for this high demand car, you're going to have to spend a lot of time and effort and go through a lot of pain to find a dealership that offers that, and they'll probably wring you for your money through other means. Start to finish the process took about 3 days because I had to wait for the car to arrive at the dealership. Might take more or less for you depending on where the car is in transit to the dealership. Just want to say thank you Toyota Salinas for being honest, helpful, and respectful. Everything in the process went so smoothly! read more

I had a solid experience buying a 2024 Toyota RAV 4 XSE at Salinas Toyota. While I had spent much time doing research on the vehicle and what was available within a 100 mile radius, I ultimately chose to move forward with Toyota Salinas. Their customer service was top notch and they were SO patient with my requests, questions, and back-and-forth. They were not overly pushy with the deal and honored my time, space, and need for consultation. I started off my RAV4 Hybrid XSE hunt with Sam who let me test drive any vehicle I was interested in. He was highly knowledgeable about the vehicle and other similar vehicles I might find at Honda/Hyundai etc. Again, the level of patience, positivity, reassurance and optimism I received from all staff members, particularly Sam, was awesome. Mike helped me out with step 2 of my process. He was so accommodating and polite. He allowed me to borrow a vehicle overnight and engaged with me via phone about the deal even on his day off. What a guy. And finally, Calvin. My man! Awesome, solid dude. As the GM, he was a truly generous gem of a human. I enjoyed my business engagement with Calvin and feel he did absolutely everything he could within his power to get me a fair, solid deal. Recommend Toyota Salinas hands down. Will be taking my business back there as long as I am living in the region. Hats off to them. - Madelyn read more

Dari Silva was our Sales Consultant and he was wonderful and we highly recommend him. He made us feel very comfortable and like family. Dari, thank you so much again. We really appreciate it. Great job! Benjamin Alcantar was our Finance Manager and he is very knowledgeable and explained every detail regarding our purchase and very nice and personable. Armando Henderson, another Sales Consultant, walked us through how to use the functions on our new car. Very knowledgeable. Sincerely, Anthony & Julie B. read more

Well it's been less than four months since my front brakes have been replaced and the rotors resurfaced. Well I am still having some difficulty coming to a stop and the brake warning system has come on several times. When I phoned these crooks I was told that brakes are not under warranty. Are they fu¢king kidding me? The front brakes were changed less than four months ago. They also did something to my engine and it is having issues as well.. I have had the front brakes replaced three times in less than a three year time frame. And in the three years my car was driven less than five thousand miles. How on earth can they claim this is normal wear and tear? Front brakes should last at least 70,000 miles when maintenance is done which my car has on a regular basis. I will also be looking for other alternatives besides contacting Toyota America who doesn't have their customers interest at heart and obviously don't care about their customers. I can also assure anyone reading this that I will never recommend or purchase another Toyota product as long as I remain living. I will also make it my mission to inform others not to have their cars serviced here. Salinas Toyota is without doubt a terrible place to have a vehicle serviced. Dishonest and unreliable repairs is what this $hitty dealership offers their customers. Update on September 24, 2022 I have decided to trade in the RAV4 and suffer a great loss. I didn't get much for the car and now have a Honda Touring vehicle. read more

Service was great. Bought a brand new 2024 Prius with the help of Calvin Ressler, Mike Cook, and Fabiola. They were great, professional, and transparent throughout the entire purchasing process. read more

Toyota Salinas - Toyota Salinas dealership. 2024 Prius. Eddson Jose. - Car Dealers Near Me - Salinas, California

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Thank you Juan Daniel (JD) helping my parents with their purchase!! They are very happy with their new car! read more

I went with my Mom when she bought a new vehicle from Toyota Salinas and they were so great to work with on everything from initial contact, to the sales process (Mike Cook is awesome to work with), to the contract, they make everything easy, transparent and smooth. And I was lucky enough to come back today to buy a car myself. And same exact experience - great all around. Excellent dealership. read more

I was indecisive on the model and type of model I wanted to purchase. Armando Henderson was so patient, allowing me to look at a coupe of different models and allowing me to test drive 3 different types. Never pressuring me and allowing me the time to ask questions and make a decision. I highly recommend Armando Henderson as a sales person. read more

I purchased my first car in Salinas Toyota back in 2013 and recently purchased my second car this month. My sales associate Cris was extremely helpful. Cris made me feel like I was one of his friends and not just a customer and voiced his opinions on each vehicle I was looking into. After a couple hours of test driving and communicating I was able to choose a car to fit my life style and most definitely upgrade from my last car. I highly recommend Cris and the Toyota team with such a big decision. Please contact Cris through his social Media IG: cristhecarplug read more

Toyota Salinas - Car Dealers Near Me - Salinas, California

Went there for an oil change that was still under the warranty but they said the car needed new breaks and rotators (which was a lie) and they didn't even pour the right amount of oil, a day after I got a message on my car screen that it was low on oil. Be careful with their recommendations! read more

Excellent Customer Service! Had an awesome experience welcoming the New Year in a New Vehicle. Sami, Juan Garibaldi, and Fabiola were extremely helpful making the process seamless as possible. THANK YOU TOYOTA TEAM! #2024TOYOTARAV4 read more

If I could only use one word to describe this dealership, including its sales and service departments, it would be "Hogarthian." I use this word for its precision, and also because I doubt there is one employee at Salinas Toyota who knows what "Hogarthian" means. As I'm aware, the dealership's owner, managers, and employees hold Yelp in high esteem and will therefore read this review. In doing so, they will, at the bare minimum, increase their vocabulary. It's called learning, which, as your parents informed you when you were a child, isn't fun. After all, if learning was fun, it wouldn't be called "learning." The male employee I dealt with in the service center had a peculiar walk, similar to one who informs a stranger that there has been a death their family. Either that, or he walked like someone delivering false information while prepared for the receiver to react in a negative fashion. A few laymen terms spring to mind such as "slimy," "grimy," and "sleazy." Bottom line, I wouldn't drink the complimentary coffee the dealership offers its unwitting customers. I've worked with car dealerships across the US, Europe, and Asia, and Salinas Toyota is the frontrunner in dealerships to avoid. One day, the good people of Salinas will wake up and realize they've been hoodwinked. Until then, Salinas Toyota will continue to move forward as if they're doing nothing wrong. It would almost be worth your time to hang out and watch this Hogarthian spectacle. Good luck. read more

Manny is the best. He is so good at his job. He made sure I got what I wanted. I needed a bigger car and he delivered. He is very patient and honest. He never gave up and helped me till the end. So grateful to have him help me find a bigger car. read more

Toyota Salinas - Car Dealers Near Me - Salinas, California

Ask for Johnny he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they're stuff. read more

Toyota Salinas - RAV4 - Car Dealers Near Me - Salinas, California

In reference to Neil Pena, excellent customer service I drove 2 hours away to purchase my vehicle and he was more than willing to help me @ all cost. I recommend you to contact him or ask for him. read more

Our salesman was Neil Peña. He went above and beyond. Understood what we want and what our price range is. If you come down toyota Salina, he will take care of you and help you out. Excellent customer service. read more

We were very impressed with Sam Khul . He gave us amazing service. Very kind. We are very excited about our new used car. Thank you Sylvia and Doug Hendricks. read more

Walked in on a whim with an idea in my head of what I wanted and was greeted kindly by Jonathan Rocha as soon as I got out of my car very patient very understanding knowledgeable and if anything was unclear would patiently explain again 100% go back to him for my next car clear and concise no nonsense straight to the point exactly how I like to purchase a vehicle best experience I've had in 20 years read more

Enjoyed working with johnny ,he was very professional and took care of all our questions/concerns. One of our better experiences buying a car and he made sure we were happy with our purchase and took care of us even after they made the sell. Great job! read more

Toyota Salinas - My new RAV4 - Car Dealers Near Me - Salinas, California

Well, she's awesome. With what ease she answered all my questions. well done employees! do their job well!!! read more

Toyota Salinas - very cool employee! thank you beauty! - Car Dealers Near Me - Salinas, California

I bought a Tundra here and the sales people were really helpful. I came in pretty late and Neil Pena was waiting for me, answered all my questions, really friendly and helpful. Did all the paperwork with Benjamin Alcantar and he made it as painless as possible. Great truck, great service. read more

I highly recommend this dealership. They help me to get my new car without credit history, I was a new immigrant here in the US that's why it's hard for me to apply for a car loan and some other dealership offered a very high interest rate. My agent Neil was very helpful, Very responsive and cater all my questions about the vehicle. read more

I just got a new RAV4, and with the help of Benjamin Alcántar got really good deals and prices. He was so helpful and knowledgeable about everything! read more

We scoped out 3 Toyota dealerships in the area to buy a 2024 Prius. TOYOTA SALINAS was the hands-down winner. MIKE COOK, Fleet Manager, is a straightforward communicator who outlined the base price, markup, and EXPLAINED the cost of EACH elective add-on. Mike did not waste a second of our time -- in contrast to our experience with another Toyota dealership. The other Toyota dealership presented their sticker price to us and included ALL the elective add-ons, without informing us whether they were elective or NOT. What a contrast in salesmanship! Our experience with TOYOTA SALINAS (and specifically, Mike Cook) was so POSITIVE that we will most certainly buy from them again. read more

My family has worked with Salinas Toyota for several years now and the experience has always been amazing. I went to Victory Toyota first since they may have had the car I was looking for. However, after several calls for the car I did NOT want I finally came back to Salinas Toyota. Johnny Abundis was my contact from the start and he listened to what I wanted. He had me test drive the RAV4 Hybrid and sold me on it. However, after further consideration, I decided I was going to wait for the RAV4 Prime and not just any PRIME. The PREMIUM package Prime, which for some reason Toyota rarely shipped out and in Softex seats instead of the Mixed Media. So, I basically settled on waiting a LONG while for the car that I wanted in the Trim, Package, and color that I wanted. After several months (9 months) I received a call from Johnny saying that he was able to get my DREAM car with everything I asked for!!! He helped me with my trade-in and also made sure I got everything I needed to support my lifestyle (protection against my crazy huskies). I also love the fact that once he knew what I wanted and what I was looking for he didn't make calls to try to sell me on other vehicle models like other dealerships. If you need help buying your dream car, trade-in, financing, etc. I'd recommend reaching out to Johnny Abundis with Salinas Toyota. He listens and he'll find you what you are looking for! read more

Toyota Salinas - Car Dealers Near Me - Salinas, California

Service went downhill bigtime. Today, on 02/13/2022, it was my 3rd visit to this service center to get my 2021 Prius Prime serviced, up until today I have had good experience at this location. But today, their staff and apparently "new policies " from the owner, as per their staff, made sure that I must look for another service center even though I live 5 min away from this location. My last free service was due at 25K, I arrived with 28K miles and was told by advisor Jose Rocha that they will not honor my last free service because of my miles. They wanted to charge me, luckily I already purchased extended service plan. Jose Rocha was not friendly at all and kept asking me what am I here for, usually other advisors always recommend what kind of service I should get based on my car's service history. He told me it's going to take long time today because they're doing a big service. I usually stay in the lobby, but I went home, after 2 hours I got a call, my car's ready to be picked up. When I got to the service center, Jose Rocha was outside, he saw me and ignored. Then another female advisor came and asked me if I have been helped? I told her I am here to pick up my car and if they can wash my car. My car was right there, dirty. They always wash my car, all other service centers do. She said they will only wash it if I agree to get Salinas Toyota license plate cover on my car, upon asking why is that since they always washed it in the past? She said, it's a new policy from the owner. Other advisors always go over my car before handing off keys and recommend any upcoming expenses or if anything needs attention, today, no one cared. They just wanted me to sign and go away. I am really shocked to see how a service center with amazing customer service went to being the one with one of the worst. I don't want to advertise your business on my car. Really unhappy with customer service, only if I could zero stars. See attached photos. read more

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