1. Toyota Salinas

    1. Toyota Salinas

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    Salinas, CA

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    Toyota Salinas

    3.7 (305 reviews)
    Open 9:00 am - 8:00 pm

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    Conversation confirming appointment for vehicle and I would be driving 2 hours.

    I had a scheduled appointment today to purchase the 2023 GMC Sierra 1500 AT4 (VIN: 3GTUUEE81PG331659). My wife and I drove over 2 hours from the Tracy area specifically for this vehicle. We test drove it, fell in love with it, and were ready to complete the paperwork and purchase. Unfortunately, we were informed upon sitting down that the truck had been sold earlier this morning. This wasted a significant amount of our time and ruined our day. I had confirmed the appointment in advance, and I expected the vehicle to be held as discussed.

    Paperwork showing work done and tire pressure set by technician
    Krystina F.

    Update to previous review. They charge 3.50 for a crush washer if they don't include it when you get your filter. Save your money and get it from amazon, you can get 25 for 4.99 instead. Also they take over a year to clear out recall work and multiple visits to get it to happen. And the GM tries to sell you a car before bothering trying to get it fixed for you.

    This is my new suv
    Phatcharaphon L.

    At Toyota Salinas is good service Marco, salesperson he is a pretty good to take care of customer

    Stephanie L.

    I had a fantastic time buying my new 2024 Prius XLE today, from emails to Text to meeting in person Neil P the salesman was super polite and helpful. I had no intentions to get the car today, but the experience was wonderful he got me a great price where I couldn't say no. He took his time even after the sale to explain the features to me.

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    3 years ago

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    6 years ago

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    3 years ago

    Les recomiendo que vengan a Toyota Salinas donde le asen los mejores precios , pregunta por (JD) Juan Daniel Escorcia se los recomiendo

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    3 years ago

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    3 years ago

    Enjoyed working with Mike Cook from start to finish. Easy process, all questions answered, and transparent throughout.

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    3 years ago

    Business owner information

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    Rho G.

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    3 years ago

    Neil provided excellent service to help me buy new car, he was clear with communication and stuck to his words, highly recommended

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    5 years ago

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    2 years ago

    Worked with Jonathan Rocha in getting a new Rav 4. Very happy with my experience! Will definitely come back and refer my friends.

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    2 years ago

    Had a great experience at the Salinas Toyota dealer . Our sales associate Juan Daniel (JD) was attentive and knowledgeable. Thanks Juan

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    2 years ago

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    3 years ago

    Go to JD at Salinas Toyota he was such a great help! Got us a great deal on the Crown. He made our car buying experience easy.

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    2 years ago

    Working with Marco was an amazing experience! Really helped me seal the deal on my new gr86

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    3 years ago

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    3 years ago

    Really great car-buying experience here. RB and the finance team (go Diana!) made it quick and easy to get the car we wanted. Thanks!

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    2 years ago

    They are really helpful, Marcos Ramirez is awesome he explain everything really nicely and he also friendly

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    2 years ago

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    Page 3 of 8

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    Review Highlights - Toyota Salinas

    I came in pretty late and Neil Pena was waiting for me, answered all my questions, really friendly and helpful.

    Mentioned in 17 reviews

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    Gold Star GMC

    Gold Star GMC

    2.6
    (171 reviews)

    These two people were such an amazing helpful team, I got help from them when no one else was able…read moreto solve the problem I had with my truck. Kurt the service manager is such a blessing he was able to help me, and as well Anthony the assistant manager helped us as well . When pablo the worst sells man couldn't fulfill his promise to his customers which all he cares about his sells and not the customers.

    I want to leave a very positive review for David Gonzalez (Sales & Leasing Specialist) at Gold Star…read moreBuick GMC in Salinas, CA. To be clear: I did NOT buy a car from David, but I'm writing this because of how he treated my wife and me. When I'm in the market again, David will be the first person I contact -- and I recommend others do the same. My wife and I drove 106 miles to see a used 2022 Honda Pilot after being told it was still available and that we should come in for a test drive. We even texted updates on our arrival time and asked if a manager could be available to help expedite things when we got there. When we arrived, the original salesperson was tied up and introduced us to David to help. David was friendly, engaging, and thoughtful, and as we walked to the vehicle he made us feel welcomed. Unfortunately, before we could even properly look the car over, a manager came out and told us the vehicle had already been sold. That was disappointing after a two-hour drive. The policy was explained, but the tone started to feel more like a lecture than customer care -- so we decided to politely disengage and head back to our car. This is where David truly stood out. David followed us, apologized sincerely, and said, "I want to make this right." He wasn't pushy at all -- just genuinely empathetic and solution-oriented. He offered to find the same vehicle in the same color, stayed in touch, and communicated proactively throughout the process. He texted updates without us having to chase him, responded quickly, and put in real effort over several days to try to acquire the right match. When the vehicle arrived, David immediately sent pictures. Unfortunately, it turned out not to be the color we wanted (and it's possible I mixed up the exact shade originally), so we didn't move forward -- but that doesn't change the point: David's professionalism, integrity, and follow-through were exceptional, especially considering the original issue wasn't even his fault. If you want someone who will treat you with respect, communicate clearly, and genuinely advocate for you, ask for David Gonzalez.

    My Chevrolet

    My Chevrolet

    3.2
    (109 reviews)

    The Automotive Department at My Chevy did an excellent job with changing the oil and determining…read morewhat was happening with the alerts on the vehicle. Plus, after researching other place in the vicinity I and visiting one of the other locations. I decided that My Chevy had better reviews both on Yelp and on Google

    Update: I had a very negative experience that was ultimately resolved in a positive way…read more My car needed routine maintenance and I got upsold unnecessary work, which was misrepresented to me as that routine maintenance. In response to my very negative review about that experience, the dealership escalated their response up the chain, at first trying to justify what I experienced, but ultimately offering a seemingly sincere apology, promising the dealership would make sure their staff did not behave in this way going forward, refunding the upsold work, and offering a free future service. So while my initial experience was very negative, I was happy with the final resolution, and the most senior person who engaged me in the end really listened and said all the right things in response to my concerns. In summary, while my initial experience was very negative, I was impressed by the dealership's ultimate response, and maybe most impressed by the time they took to really listen to my concerns and seemingly take them seriously. How to rate this overall experience is a bit challenging, but I'm going to focus on the positive resolution rather than the challenging experience beforehand.

    MY Nissan

    MY Nissan

    2.4
    (18 reviews)

    Lupe at MY Nissan is incredible! We went in just to look at trading our car in and he let us test…read moredrive multiple options with absolutely no pressure to buy. We never felt rushed or stressed to buy. He never showed any signs of irritation at us test driving different cars, or the fact that we didn't buy that same day. He was helpful via text when we were ready to buy, instructing us on pre authorization steps to save time. Will definitely retun to him when we bring our car to trade in!

    I'm currently looking to purchase a new car, so before visiting dealerships in person, I've been…read morereading reviews to see how they treat their customers. Unfortunately, many dealerships are friendly and make promises during the sales process, but once the sale is complete, they no longer seem interested in helping. I recently came across a review, and I was shocked to see that it was posted so recently because it reminded me of my own family's experience a few years ago. My mom took her vehicle to this dealership for service, and just a few days later, she started experiencing problems that she had never had before. Those repairs ended up costing her over $6,000, which was a huge financial burden as a single mother. When she brought her concerns to the dealership, they insisted the issues were not their responsibility. This happened years ago, so I would have hoped that if customer service was an issue, things would have improved by now. Seeing recent reviews describing similar experiences is disappointing and makes me question whether much has changed. As a customer looking to make a major purchase, I want to feel confident that a dealership will stand behind its customers even after the sale, not just when they're trying to make one.

    Cardinale Volkswagen

    Cardinale Volkswagen

    2.6
    (152 reviews)

    Best Buy tried installing something in the dash of the car and ended up crashing the car's computer…read moresystem and they didn't know how to repair it, so we brought it in to Cardinale for repair, which Best Buy is going to pay for. We wanted to give a high five to Marlene the lady at the front desk. She was very knowledgeable and thorough. She told us the wait may be several hours (and it was) but she was kind enough to check on us in the waiting room to give us updates and to see if we were ok or if we needed anything. They did finally find the source of the problem and they returned the car to us after a courtesy clean-up and carwash. Thank you, Cardinale Volkswagen.

    We drove 3 hours to this dealership after finding a used vehicle online at what appeared to be a…read morecompetitive price. I first reached out on Wednesday, and over the next couple of days we exchanged texts and emails about the car before making the drive there Friday morning. At no point during those conversations were we told there would be an additional $3,000 in dealer-installed add-ons added to the advertised price. Maybe it could have been mentioned somewhere along the way, but unfortunately it never was. Once we arrived, we learned the extra charges included: * $1,500 for a LoJack system we neither wanted nor needed * $1,500 for plastic door edge and door handle protection To put that into perspective, similar plastic edge and handle protection can easily be purchased online for around $50. After spending 3 hours driving there and another 3.5 hours driving back home, the experience felt very much like a bait-and-switch situation. The attractive online price got us in the door, but the actual price was thousands higher due to mandatory add-ons. To be fair, buried in the fine print was this statement: "Vehicles may be equipped with optional dealer installed equipment. Please contact dealer for final price." Unfortunately, I missed that disclaimer before making the trip. Let this be a reminder to others: always read the small fine print carefully and ask for the full out-the-door price before driving long distances to a dealership. I do want to say the sales staff themselves were polite and professional. They even bought us Starbucks coffee Friday morning, which was appreciated. This review is less about the individual salespeople trying to do their jobs and more about the dealership policies they are required to follow. Transparency upfront would have saved everyone a lot of time and frustration. Overall, a very disappointing experience and a huge waste of time.

    The Car Lot

    The Car Lot

    2.2
    (20 reviews)

    I am currently on the hunt for a new car , me and my wife decided to stop by on there labor day…read moresale at the Northridge mall parking lot. I was greeted by a awesome sales man but don't remember his name at the moment. He let me test drive a impala 2008 , which I did not like so he offered a little something different and we took a 2010 Honda accord and I was sold by this one. It was the best car I have driven the past months . One problem it had 112,000 miles and we want something under 50,000 so he showed us a 2009 with close miles to what we wanted . It was getting late and my son was with the babysitter so we had to leave. I left really happy with the service . I did not get pressured by the sales man like other lots around town where they want you to just drive off or go in the office to soon. I will be looking for a Honda accord 2008 & up with under 50,000 miles and be purchasing it . I hope the car lot can get one soon , I will definitely be returning if I find a matching car to my needs . Sorry I can't release his name wish I got a business card but was so busy test driving all there awesome cars. I forgot to add . The man that helped me out also offered me a quick approximate of what I would pay with a car worth (xx) amount and he said a guy has gotten one and took it 5 years around 270 a month. Which of course is just a estimate . But most other places I go that I ask always want me to go in there office , which I do not like at all .

    DO NOT purchase a car or trade in a car from this place. This is an auto fraud dealership. I have…read moretraded in my vehicle with this company and it has been a nightmare. They put the outstanding balance on my new car loan and have not sent the check in to pay off the Toyota RAV4 that I purchased from them. I am currently in touch with an lawyer, please save the headache and don't make the same mistake I did and purchase from them. My credit score is now poor and I have 2 car loans of 60,000 on my name. Save yourself the headache and DO NOT GO HERE!

    Toyota Salinas - car_dealers - Updated July 2026

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