The dealership has very friendly staff and willing answer all questions. But I really like the service department cause they are always in a good mood no matter how busy they are. And you gotta love the free unlimited coffee and snacks. Rachel Marien was so friendly and kept a pressure free environment. She's very professional and made me feel extremely comfortable. read more

We had a great experience working with Connor and this dealership. We drove out all the way from Oakland and came in wanting a specific car, with a specific monthly payment in mind. Given the crazy current car market, it took some calculus on his part, but Connor was able to make it work for us. The whole experience was very low pressure and low hassle, which is not always the case when purchasing a car! read more

Courtney Ervin was super helpful! The guy is super nice and made us feel super comfortable and the whole process was a breeze ! No haggle, just business- thank you Courtney.. read more

I came to Honda in Tracy under the impression that there were many car color options because I was told this, they did not. The salesmen tried to give me a high interest rate even though I have excellent credit. read more

After months of searching for the perfect car, in the right price range, and mileage, my husband and I drove over 100 miles to check out and hopefully purchase our next car. When we arrived, the car was not anything like it was advertised to be, I was devastated. First thing that came to mind, was to call Geo @ Tracy Honda. He has the natural ability to understand and feel what you're experiencing, and he was able to meet & exceed our needs effectively. In less than two hours, he had us smiling & driving off the lot with a beautiful car that fits our family perfectly! For any of your car purchasing needs, I would highly recommend going to see Geo at Tracy Honda! read more

Tracy Honda - Geo @ Tracy Honda exceeded our expectations and made us feel at home during our purchase. Love my new car! Thanks Geo! - Car Dealers Near Me - Tracy, California

I must say my experience with the Honda team was wonderful today. Gio was very friendly and had awesome customer service. Frank and Todd really went out of their way to get me rolling in what I wanted. I definitely recommend Tracy Honda...ask for Gio! read more

10/10 Experience with Tracy Honda in my recent purchase. Mandeep was my primary sales rep and he was great. 100% available to answer calls/questions, and very prompt at getting back to me with answers. He was transparent with the details of the sale and I got a sense that he wants to build personal connections with customers- it felt like talking to a friend. My interactions with managers James and Gordon were great as well. Very professional and easy going. Lastly I worked with Steve on signing papers. He was prepared, explained everything well, and made it a painless process. read more

these guys are crooked big time.!!! found a car on car-guru that they advertised for $23,000 with pictures. i went to the dealership on the exact same day and they said because windows are tinted you have to pay extra $300 and wheel lock extra $600!!! a basic option that should be included in the price! i asked them why they mislead customers by putting up a wrong infos and price online, the sales guy didn't have a damn thing to say! very unprofessional and high prices do your shopping around before buy at this lame dealership! i ended up finding a lot better deal at a nearby honda dealership 15 miles away! read more

This place is great. I don't have a problem driving out to Tracy from Stockton to do business with them. First experience getting introduced to Tracy Honda was back in late 2011. I came in with a guy who worked for Tracy Mazda. We went to a gentlemen with a quote from Stockton Honda on a new Civic 2012. It was his honesty stating they couldn't get me a better deal than what was on the table that made me realize they're straight to the point when it comes to sales. Long story short, I skipped the offer from both Tracy and Stockton Honda and decided to get a used one from another dealer. This shouldn't be seen as a loss in their eyes, this place has my vote on customer service and the good work they do. Had my car serviced here a couple weeks ago. Oscar Haro helped us out. Sincere guy, very respectful, polite, he offered us a waiting area or a shuttle. We took their shuttle service to the mall and killed a couple hours while the car was being serviced. It wasn't an issue getting a ride back from the mall. They pretty much finished on time, even though it was their busiest day of the week (Saturday). Staff was friendly and getting along with each other. I don't get any vibe that the people working here weren't friends outside of the workplace. Keep up the great work. We found your customer service on point. read more

The whole process I thought was going to be stressful but the people at Tracy Honda were awesome with answering question, to getting back to me when I reached out to them. 10/10 recommend super happy with the new car! read more

Thank you Jose Guerrero for your service and attention to what I needed. This is a Birthday gift for my Wife so I haven't given it to her yet but when I do I will come back for a update and her reaction. Her New Honda Accord Hybrid Sport i'm sure she will Love, Thanks again ! read more

Let start off with saying AJ is the man! He went above and beyond with assistance from his financing team to not only get me a OUTSTANDING rate, but lower than I expected! They stayed late to help and assisted me the next morning bright and early. The Tracy Honda team is an exceptional team and I would recommend anyone who is interested in a vehicle end your search and go their. FYI I purchased a 2017 BLACK Honda Pilot Touring package with every upgrade and with 22 inch matching black rims! They took care of me above and beyond! Thanks again. read more

Tracy Honda - The wife's new vehicle - Car Dealers Near Me - Tracy, California

Stop over pricing accident damage cars 3 plus owner cars stop offering low trade in prices for lower mile cars then over pricing higher mile ones. Don't lie and say the car is in excellent condition then when the customer gets there the car has dents scratches stains all over read more

This is my first tweet me here and very well may be my last! Doesn't appear to matter if you have an appointment as people just cut in front of you to get attention from the dealership attendants. So far I have been waiting in line for a while and no sense of when/if someone will help me. read more

We've purchased 2 vehicles now from Tracy Honda and both times the experience has been fantastic. Our latest purchase we worked with Mina Fam. He was very honest, transparent, and easy to work with. We had certain expectations for this purchase and Mina made it happen. We have and will continue to refer people to Tracy Honda. read more

Took a visit today to honda in Tracy. Was helped immediately by Geo! My family and I were looking for a Honda accord and we have been rejected in two other car dealers for the car we wanted. Well today everything went super well with the help of Geo, he was very straight forward and helped us get the car we wanted! If you are in the market for a car, you will not regret going to Tracy Honda and if you do make sure to have Geo assist you. He was incredibly helpful and was very genuine which is hard to find in a sales person especially car dealers. We left super happy with our 2021 Honda Accord and probably wouldn't have done it without the assistance we had today in Honda Tracy. read more

Ok Don and Sier best people to work with, went into Tracy Honda Don approach us and was extremely friendly knows his cars and knows how to talk to you and make you feel welcome. Best experience ever. read more

First and foremost, let me give a shout out to Dominic Leyva at Tracy Honda! He made my car buying experience effortless and stress free. Although I was pre-approved for an auto loan, I still was trying to narrow down my car options. While en route home with my family, I decided to visit Tracy Honda on Saturday, December 15. Keep in mind I had already visited them two weeks prior to test drive a Honda CRV. When I returned this second time, I test drove a Honda Accord and Honda Insight. Dominic did an excellent job explaining the differences between the models I was driving, the various features, and provided more information that I would not have thought to ask. Dominic also made it clear, from beginning to end, that he wasn't there to just sell me a vehicle. He turned the whole process into a great experience - ensuring that I was making the right decision, that I was more than happy with what I might end up purchasing, and that I would not have buyers remorse. I know I was excited with the decision I made Saturday evening but I can say that I am even more happier as each day passes - all because Dominic went above and beyond throughout the entire process. Dominic has even check-in with me via text a few days later to ensure I was happy, everything was going great, and that I didn't have any questions. I know that if I have any questions, regardless if its tomorrow or six months from now, I can reach out to Dominic to help me answer those questions. If you searching for a vehicle, I would highly recommend Tracy Honda. I did some research prior to visiting them the first time and they have a large inventory with a mixture of new, used, and certified pre-owned vehicles compared to other dealerships in neighboring cities. This was a huge plus for me to have more options to choose from, to find what I was looking for, and to not have to travel outside of the central valley or bay area. Also, if you have not been in a Honda in the last several years, I would seriously urge you to check out the new Honda vehicles in stock. They provide a lot of great conveniences/features, great style, excellent comfort (huge plus for me since some vehicles can make you feel like you are in a sardine can) ... the list can go on and on. Be sure to ask for Dominic, you will be in truly great hands. read more

James Herren is an awful, unprofessional communicator. Inquired for a quote, explained what I was hoping to get. Instead of explaining the current auto market or trying to get clarity of what I was looking for in a tactful manner, he dismissed me and wished me luck on my search. Thanks. Tracy Honda is permanently off my dealership list. read more

Bought a used honda clarity 2021 off of an online listing. Manager Herren's team treated us exceptionally well, especially sales associate Connor Pettipiece. You could really tell how they tried to make the purchase process as transparent and smooth as possible, giving us a very thorough breakdown on where our money would go and which options we could take to get our car out of the door smoothly. read more

So I bought my car from here in 2013, so naturally I get it serviced here. It wasn't until recently I've noticed that they have been trying to falsify info on things I need done on my car to get more money. This past time I went to get my oil change and minder services, they told me I needed front and rear brakes (both at 4mm) and that my rotors were excessively warped. Now I know that didn't sound right because I just got rotors earlier this year. So I took my car to the place I get my brakes done at and they told me my rear brakes were at 8mm (pretty much new) and my front were 6mm (about half life). I do know that I will no longer be returning to Tracy Honda for any services for my car because I feel as a female I was being taken advantage of. I would rather drive to Dublin or elsewhere. read more

Came here to buy a car with cash, the dealership took the info and ran a credit check without consent. And tried to charge us for registration fees that didn't need to be paid, 600 bucks for a anti theft device we didn't ask for. Avoid this place if you can these guys are shady AF! Reporting to the better business bureau read more

I went to this place with my Son and soon to be Daughter in Law. She ended up finding the car she loved!!! Unfortunately she couldn't get it, due to these people won't BUDGE on their prices. Later I heard from many people that they have a POOR REPUTATION of giving any good deals. DON'T WASTE YOUR DAY HERE LIKE WE DID!!! read more

I am SOOOO pleased with the outstanding customer service from Geo! He went above and beyond! I went with my brother a few months back to look around, and he was not pushy at all, and we left to see other options. I stopped looking for a few weeks and then started looking again. After an absolute HORRIBLE experience at Tracy Ford, I went back to Geo, told him what I wanted, we looked at a few cars, test drove ant say down to discuss options. He fought for something that was comfortable for me, and put no pressure what so ever. He was absolutely amazing and I would DEFINITELY recommend going to see him! He definitely made my day, AND my 6 year olds day! Please go see Geo if you a non stressful car buying experience! read more

Have to give a HUGE thank you to Dominic for helping me buy my dream car! The process as a first time buyer was a little difficult but he made it super easy and made it happen!!! He's very patient and we really appreciate that coming from the Merino family. My Honda Civic sedan 2022 drives like a dream thank you again Dominic you are the BEST in Tracy. Definitely will be coming back. read more

I originally dropped my 2004 Honda Civic off at the service center to find out why it died on me. After review, I was told I had a blown gasket and other major repairs. The Tracy staff were quick and efficient when I told them that I would rather spend the money on a new car than to fix my "old faithful". The staff made the car buying experience hassle-free, quick, and pleasant. Dominique went out of his way to make sure that I was in a new car, within my budget, by the end of the day! It has been a month since I have been in my new car and I have NO complaints! They have even taken the time out to check in with me to see how everything has been running. Being new to northern California, I will definitely be using Tracy Honda for my car needs, from here on out! Thanks again, guys! -Mia read more

I was quoted a price for a vehicle at MSRP plus "accessories". At the end of the deal it turns out that accessories were nearly $10K ! What a waste of time and typical car dealer bait and switch tactics. Transparency is not what they did. read more

** BUYER BEWARE ** Summary: They will quote a price then surprise you with many additional charges and tactics to increase the price not mentioned in the quote. - Includes discount you only get if you finance through Honda or other items which result in 1-2k bump in price - $200 for wheel locks - $200 for a CRV Emblems (on CRV Model) - $499 for EXPRESS CODE (not mentioned on text or call) To be fair, the quote did say accessories would be additional but $200 for wheel locks is a bit extreme. The quote contained NO mention of required financing through them and made NO mention of any other discounts included that not everyone qualifies for. Via text they confirmed the only accessories were the wheel locks and badging with no mention of the EXPRESS CODE. Recommendation for quote: - Look for all clarifications on any quote from Tracy Honda - Let them know you plan to come in with a cashiers check for the total including taxes, fee's and accessories. - If they do not respond or require you to come in first then you can be fairly certain the price is to bait you in first. Details: Contacted the dealer about purchase of a new CRV which resulted in a text conversation with a competitive quote from James Herren. We asked what accessories were included and James responded that wheel locks and CRV badging are the accessories. We asked for the quote to be emailed but no response, so then we decided to call and because James was not available we spoke with Kristie who said she was able to look up the text conversation and would honor what James quoted. We again confirmed what accessories were included and she confirmed the same wheel locks and badging for $400 total and there was NO mention of EXPRESS CODE for $499. We made an appointment for 10am the next morning and when Kristie was busy we met with Ola who claimed to be the floor manager and who showed us the car so we can look it over. We decided we wanted to move forward and this is when things went down hill. Ola took 45 minutes to get us the total price and came back with info on what is mentioned in the summary above. When I pushed back on why they were not honoring the quote he left again for another 30 minutes and upon returning his first words were "I am only the messenger here.." which we knew was not going to be a good sign. When I started to ask Ola some questions, he became agitated and rude toward us stating we would need to wait for the manager to come out. We sat there another 15 minutes before walking out at which point Ola came from across the lot and stated we left just as the manager was coming out. There is no way for him to see this inside the building from across the outside lot. Additional note when looking at Tracy Honda on Yelp. There is a warning of suspicious activity including a number of positive reviews from the same location which is possible deception. Please see image from yelp attached to this post. Bottom line: consider other Honda dealerships that have integrity and treat their customers as customers should be treated. read more

Tracy Honda - Suspicious Review Activity - Car Dealers Near Me - Tracy, California

May I introduce myself as Rob. I was the co-owner of an extremely successful residential cleaning business. Mr Frank Esparza 3 is the epitome of that kind of entrepreneurial Spirit. He took a point off financing, he "threw" in a nice protection plan, and to top it off, he's even disposed of the hunk of tin that's disgraced their lot for a few days! Thank You Mr. FE3, you deserve the Hype. People will come your way when I tell them of my absolutely wonderful experience with Honda of Tracy. In the of the Valley! Just purchased a nice Honda from this dealership. Eddie was my sales Man and FE3 (Frank Esparza) oversaw the process which includes The Royal Treatment! This kind of service is reserved for a King, not me. But it is much appreciated. Thank you very much! i Love My New Car!! read more

Geo is great . I did not make a mistake of moving to Tracy Honda . Service is very personalized . I used to go to other Honda dealership and was never given an excellent service . I really appreciate Geo's superior customer service . I will see you soon for my other Honda car . Keep up the good work !!! read more

Went in to look and came out with a new 2017 Honda Accord car. My mercedes upkeep was killing me so i wanted a car which i didnt have to keep putting money in so i came here because they keep going and going and they are reliable. I found one that was on special and it had everything that i wanted on it. The financing was key because i got it at a great rate. I gave it 4 stars because i felt kinda pressured to get the Cila Jet on the car. They kept changing the price until i finally gave in. Otherwise everything else was great. I havw had it for 5 months now and i love it. read more

Tracy Honda - 2017 Honda Accord - Car Dealers Near Me - Tracy, California

My car was totaled in a wreck, came to tracy honda to get a new vehicle. David & kevin were amazing, and treated My husband & i like family. We originally came in for a 23 crv, we had to order the vehicle since the color I wanted wasn't available. acouple weeks go by & we got an email saying our vehicle was getting delayed since they're focusing on the 2024 crv that are coming out. So my husband & i made the decision to go ahead & get a 2024 CRV Sport L. David was able to get me a vehicle assigned to us that day, Told us our car would arrive late July early aug. We got a call june 21 saying our 2024 Sport L had been built & now only waiting for its arrival. 2 weeks later our beautiful vehicle arrives. I really wanted a specific color & i am so glad I waited & got the color I wanted. My husband & i are happy with our vehicle. David your amazing!! Thank you for making us feel welcome & keeping us updated on our vehicle. If your looking into a car David Balbuena is your guy. read more

Tracy Honda - Car Dealers Near Me - Tracy, California

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Terrible experience at this Honda dealership. Car salesman, Ola became very aggravated after i told him I would take some time about the deal he was offering. He wanted to sell me a 1400 Honda care maintenance package which another dealer cut me a great deal on. Ola's lack of good customer service is what ultimately drew me away. As mentioned, he became unprofessional by becoming frustrated at the situation knowing he was possibly going to lose me as a customer. Head over to Stockton Honda where they treat people with respect read more

Mohammed was the very best in helping myself and my wife. We were going around and viewing the cars on the lot. Mohammed was telling my wife and myself in detail on the cars we were looking at. I was looking for a car that I wanted to buy. And ended up getting the 2023 Honda Civic Sport. Great experience with this dealership. This was actually my second time buying a car at this dealership. It was 2 years ago my wife bought her Honda Civic LX. So I am a repeat loyal customer for this dealership. And I will certainly come back for the third time to buy a Honda for my daughter. Keep up the excellent job Tracy of Honda!! You have a forever customer that will repeatedly come back!!!! read more

Just bought a car, after a ton of research and multiple communications with Dominic. Having been to multiple dealerships this month and over the course of my life I can say honestly this was the best car buying experience ever. Dominic was professional, articulate, courteous, and honest. The Yelp reviews are true, believe the hype, not all car dealerships are the same. I don't live anywhere near Tracy but know that I will be buying all my cars from here from this day forward and will encourage all my family and friends to do the same. Honesty, a relaxed car buying experience, and a lack of high pressure sales is huge, and this is the place that can give you all this. Dominic, thank you for your friendly professionalism and eagerness to assist at all points in our communication. Thanks to the whole staff! read more

The salesman Mandeep was very nice, also Todd who helped us in the financial process,both were great and would recommend them.thank you again guys. read more

My mom and I recently got a car from Geo. His customer service was amazing and far best from other company competitors. We were able to find a car that matched all our needs and was at a good price. Geo was very informative and respectful to us. i highly recommend Geo and Tracy Honda. read more

James' team at Tracy Honda were great to work with, and really made my buying experience feel good. From the beginning of our conversations they were transparent and straight forward. I would work with them again. Mandeep and Ramon took care of me during my trade-in and purchasing experience. read more

Geo Rower sold me a car and I can't say enough what an outstanding salesman he is. Knowledgeable efficient and fun. The Tracy dealership is really outstanding. This is our second purchase from Tracy and I highly recommend their sales and service department. read more

James Herren and Courtney Ervin at Tracy Honda made leasing our 2019 van a BREEZE! My husband and I had twins early this year. Our family size went from 4 (we have a 13 year old and 9 year old) to 6. We have a Yukon but space was limited especially in the third row. Storage space for a stroller? Forget about it. We pull up to Tracy Honda. My husband dreading the thought of a minivan?! We've had it now for about a month and we LOVE our Odyssey!! Yes WE!!! It's economical spacious and makes life with twins (and starting over) just a bit easier. The professionalism and care we received from James and Courtney couldn't be surpassed by any salesman we've dealt with before. The truly made me feel like they cared about our family. read more