Bought the perfect mountain bike for my 6 year old grandson and they said when he outgrew it bring…read moreit back for credit on a bigger bike

We've been through Bainbridge Island for years now, but I haven't realized that this shop was close…read moreto downtown until recently. It's worth a visit just to see the vintage road bikes that they have displayed on their walls. Only several from their collection are displayed on their walls at any given time, but you can see pictures and descriptions of their entire vintage bike collection on their Web site. Though I didn't buy anything on this visit or have any service done, the staff seems very friendly as well!

Note: name is now Bainbridge Bike Co…read more Don't make the mistake of thinking this tour is only for tourists. We're Seattle locals and have taken many trips to Bainbridge over the years, but Jim still managed to show us places we had never seen and tell us stories we had never heard. His knowledge of the island's history, people, and culture made every stop interesting. The bikes were great, the pace was comfortable, and the experience was a perfect mix of sightseeing, local history, and fun. Jim was engaging, informative, and clearly passionate about sharing Bainbridge with others. One of the best ways to experience the island. We'd do it again in a heartbeat.

Jeremy and the team at Bainbridge Bike Co. are exactly what you hope to find in a local bike shop…read more I've known Jeremy for years, long before he opened the store, and he's always been one of the hardest-working, most genuine people you'll meet. Whether you're buying a bike, renting an e-bike to explore Bainbridge Island, or just need service, you'll be treated honestly and with great customer care. The shop is beautiful, well-stocked, and you can tell they truly care about their customers and the community. Supporting local businesses matters, and Bainbridge Bike Co. is one that's easy to recommend. If you're on the island, stop in--you'll be glad you did.

I took my 5 and 8 year old boys here for a test run. They like riding bikes but this was their…read morefirst track experience. They loved it! We went to Wednesday gates practice. As a parent I found it to be organized, helpful and welcoming to first timers. The proprietor Joel took my scared and crying but curious 5 year old up to the gates for his first lap. After that he was hooked. He took lap after lap for the 1.5 hours. The cool thing is all-ages can ride together in a safe fashion and kids learn from other experienced riders quickly. It's a great confidence builder. I'm sure they will be begging me to go back and I'm sure we will.

My Son loves coming here to practice and race. The track is fairly mellow and suitable for younger…read morechildren and adults. The staff is as friendly and helpful as can be.

If you have a normal bike, I'm sure Alki Bike and Board Shop can handle it…read more If you have a mildly complicated bike, definitely go there. If, however, you have a questionably overpowered long-tail cargo bike running a custom Bafang BBSHD mid-drive setup that may or may not have been engineered during a caffeine-fueled "more capability and power is always a good idea" phase... these are your people. I rolled in with what can only be described as a mechanical riddle wrapped in an enigma of wiring harnesses and torque sensors. My Bafang BBSHD setup had become inhabited by a small tribe of mean spirited electrical gremlins. I'm capable with bike mechanics, but this had gotten over my head - I was bracing for a massive bill (maybe significant part replacements). Instead, the team at Alki Bike & Board just... handled it. Calmly. Confidently. No drama. No upsell. Just pure competence. The bill was less than 1/10 what I had expected. This crew is overseen by a guy called Dayton - I'm not sure if he is more Thor or Hercules. On one hand, he seems like he could summon lightning directly into a mid-drive motor. On the other hand, he has the calm, slightly amused strength of someone who has already defeated twelve labors involving stripped bolts and cross-threaded bottom brackets. Either way, the man is operating on a different plane. He diagnosed the issues quickly, explained everything in plain English (instead of "mystical bike wizard dialect"), and fixed the whole situation for a small fraction of what I was mentally preparing to pay. I didn't believe him when he told me. Bottom line: Extremely knowledgeable Honest pricing No ego, no attitude Dayton = certified bike demi-god If you are near West Seattle and your bike needs anything beyond a gentle pat on the saddle, this is the spot. 10/10. Will bring my mechanical chaos machine back henceforth!

I was leaving for a camping trip when I noticed my bike was not shifting correctly, I brought it in…read moreand they quickly diagnosed my problem and got me all fixed up the same day, great service, I would recommend Alki Bike and Board to all.

Very nice service from the employee but we had a bit of a problem with our tandem kayak. It leaked…read moreA LOT and when we got back she said "oh yeah, there is something wrong". I'm not mad about getting wet, we are in the water so we expected to, but didn't want a messed up kayak.

The reviews here are primarily for kayak rentals. Which is now OOCs bread and butter(and littering…read morecraigslist w/ their demo/rental fleet.) If you want deep knowledge with 0 attitude, try a different kayak shop (Sound or Alder Creek are 10/10.)

Wide selection of products available both built and boxed. Entire staff was knowledgeable and eager…read moreto assist. Cost was what was expected and several sale prices were available.

So far my experience with Rad has been rad! I popped up there from Tacoma and ordered my bike! Both…read moreof the guys working were super nice, very helpful, and not pushy in the least. The vibe was super chill, which I very much appreciate. We were able to use the helmets there and ride around the area. It is now ready (they assembled it) and it has been less than a week. I will be picking it up this weekend and I am so excited!

I came in with a mystery problem 15 minutes before closing and Charles quickly diagnosed the…read moreproblem then rebuilt my entire rear cassette body. He stayed open late to see the fix through so I could ride back home. Saved me hundreds of dollars by rebuilding it with parts he had in the shop. Otherwise I would have had to replace my entire wheel. Overall an above and beyond experience true to the reputation "one miracle per customer, per day!"

****FYI cash-only. 7-Eleven across the street has an ATM.***…read moreCharles is a nice guy who also really knows bikes. He went the extra mile, heck, the extra 10 miles to get my front brake fixed. It was 1/3 the cost of the estimate I was given at a nearby shop that couldn't even handle the job for a month out. Charles took care of it while I waited. Lots of customers came and went while I waited and I witnessed him treat every customer with courtesy and respect. For my front brake, Charles had to re-thread 2 parts so they would fit together again! He had a really handy re-thread file tool which I've never seen or heard of. He told a few stories while I waited and he worked. He gave me a tip on where to go to see salmon running and seals feeding (and possibly orcas waiting at the mouth of the inlet to feed on the seals #PBSlive). AND I learned a lot about the bike I've owned since 2008 that I never knew before. Besides being personable, efficient, respectful, and informative, Charles is a Master. I highly recommend this guy for your bike stuff.

Poor management, disorganized and unprofessional. Stopped in on a Monday and asked for 2 pairs of…read morebrand new jeans to be hemmed and 1 pants needing some patches sewed on. There was no rush for these to be picked up but was told Friday they would be ready. Fast forward to Friday morning to pick the pairs of jeans/pant up and they only have the jeans ready. The alteration job was very poorly done. Gone is the original hem. They cut the bottom off a few inches folded the flap and sewed with one single thread, no seam press, and threads were loose and coming out already. The only thing done right was getting the length. I mention this to the lady and she says she will work on it herself and have it ready later that evening. The pants needing the patchwork were not even worked on and said they would have it ready now next Monday. I return 1 hour before close to pick up the jeans and the stitching was just run back and forth on a couple of the loose threads from originally. It actually looked worse now and the same lady mentions she will fix this and do it herself. The jeans will supposedly be ready next Monday now. I'm really disappointed in this place. I can not recommend this as a good alteration shop and would recommend somewhere else that has the know how and skill to do things right

Beware their "computer glitch" excuse if they lose your stuff. Keep your drop off receipt and make…read moresure it's right because they'll use all kinds of excuses if they can't blow you off like they did to me - claiming they're looking for it for months on end. What a waste a time.. all because they can't own up to a mistake. Who knows what happened? All I know is they didn't give it back blah blah blah.