Cant believe I stopped bringing my son here three years ago! I decided to come back because there…read morecustomer service has always been soo good here both my kids had there appts yesterday 1/14/20 the staff and doctor were soo nice and helpful they made sure all my questions and concerns were answered. If you guys want a place who not only has great customer service but knows what there doing I highly Recommend Advanced Pediatric Dentistry.

My daughter is almost 5, and my son is almost 3. We have been going to Advanced pediatric dentistry…read moresince my daughter's very first checkup! From the receptionist, to the assistants to the doctors, everyone is super friendly and professional! They make myself and my husband and kids feel relaxed and welcomed! So much so, that my kids are excited when we tell them that they have a dentist appointment! Lol, I hope that never changes as they get older. And I know that my kids are getting the best dental care.

The dentist (Dr. THOMPSON) was super great with my daughter and very friendly. Probably one of the…read morebest visits we've had. The staff was also friendly and fast.

Always an amazing experience when we come here! The staff is amazing! The dental assistants are so…read moregreat and so are the doctors! The best children's dentist in tri-cities!

Very insensitive, poor communication, Dont get dentures in Pasco they cant keep a denturist long…read moreenough to get a pair of dentures made! Ive seen 3 denturists in a year and none have been able to make a pair that fit or get them delivered from Yakima to Pasco. This whole experience has been a nightmare on top of the loss of my husband and not having teeth that a functional has caused extreme hardship in my life. I would not recommend to my worst enemy.

My fiancée was intending to get her teeth pulled about a year and a half ago, as they were decaying…read morebeyond any help. Instead they had scheduled her for a cleaning (which she canceled because there was no point, her teeth were beyond repair). Skip to June this year, she finally got her teeth pulled and was due to get implants, but then during one of the consultations, they told her that she'd be getting dentures. She had her appointment earlier this month to get her molds, and today she was SUPPOSED TO GET HER NEW DENTURES...ONLY for them to say that she needs to wait ANOTHER 3 WEEKS! SHE HASN'T BEEN ABLE TO EAT SOLID FOODS IN MONTHS! This is outrageous! To add insult to injury, her previous appointment, they had scheduled her to get her dentures on the 19th, and the very next day they call her to cancel and postpone to today. I'm livid, and will not recommend them to anyone in the future! ####AFTER RECEIVING DENTURES AFTER A 3 MONTH WAIT#### My fiancée got her dentures in finally, only for the bottom portion to cause unnecessary pain. She had a follow up scheduled for October 3, and was told IF ANY ISSUES ARISE, CALL TO TRY SCHEDULUING an earlier appointment, so she did. FIRST She was told to just wait until October 3....fair enough right? Then she just got a call pushing THAT ORIGINAL date out 12 more days! ARE YOU FREAKING KIDDING ME!!! THE WOMAN has been unable to eat solid foods for several months, and STILL has problems with YOUR SERVICES and yet not only are you not helping, you're making us wait even longer!!! I will be looking into the legal malpractice areas in this soon, DO NOT USE APPLE VALLEY, they DO NOT CARE - It took them 25 minutes after the start time of this last appointment just to get her back in the room! ARE YOU KIDDING ME!

Both of my children have been coming here since their first teeth erupted. Dr. Rusty Walker has…read morealways been very comforting to the kids and listens to my concerns. They are very friendly, competent and fast! Had my daughter in, exrays done and 2 extractions then back out the door in an hour or less and we were walk-ins! I recommend this office to everyone I know who has kids.

Great place for the kids. Who would have thought the kids would love to go to the dentist…read more They are great and treat the kids so wonderfully with such patients and expertise.

I have gone to CD for over ten years and have enjoyed my experiences with Dr. Han. For whatever…read morereason the past few years it's been really hard for me to get an appointment with him specifically. Because I really needed an appointment, I agreed to see Dr. Rhoten. Dr. Rhoten is fine for regular dental business, but I would advise against using him for a occlusal guard. I had regular jaw pain before, but I was in life altering chronic pain for months while trying out the guard and getting adjustments. Even though I shelled out hundreds on the piece I had to start using my old retainer piece just to function. He's a fine person and regular Dr., but please use caution in regard to jaw issues. This experience was very upsetting and I will not be returning because of it.

It's definitely the slickest looking dentist I've ever been to...you can gaze out upon the…read morelandscaping (fountains and what-not) or you can watch TV on your own little flat screen. I usually just fall asleep. The hygenist that I get rotates, so I don't have much to say there other than everyone I've seen has been good. I usually see Dr. Han, who I'm definitely a fan of. The dude plays practical jokes on the other staff members (which can make your appointment more entertaining than you were expecting it to be). I've been through a root canal with them, and I think they were pretty good about it, though I don't have any other experience to compare it with. It took 4 hours (Dr. Han's record), and it wasn't awful. They're also willing to work the system for you, so that's pretty sweet.

They do their jobs efficiently and the workers are great people, much better than some other…read moredentistries I've gone to.

This practice has gone steadily downhill in the last few years. Their clinical documentation,…read morebilling practices, and insurance verification is incomplete and inefficient. Their staff are irresponsible, inconsiderate, and downright rude to parents who express concerns or ask questions about treatment their children have received. They take no responsibility for any errors or misunderstandings and instead blame frustrated parents who have spent countless time and money trying to work with them. The office manager, Tiffany is rude and condones the same unprofessional behavior from her staff. I would AVOID this practice at all costs... unless you want to billed for procedures your child didn't have, told you don't have insurance when the error is on their end because their system is outdated, and blamed for any mistakes that their staff made and have your feelings of frustration dismissed and minimized. Honestly, my children have more etiquette and manners than members of their staff show.

Do not get dental implants here. They pretend to be good, but they ruined my mouth. I paid around…read more$6000 for two implants and it will cost me double to have an expert save them, and there is no guarantee they can. Tin Nguyen only wants your money but can't be trusted.

Dr. Tin Nguyen and his staff here were so kind. I hadn't been to the dentist for 2 years but they…read morenever made me feel bad about it. They were all super friendly. They also made my teeth feel and look so much better. I really appreciate it when people take the time to answer questions and go over things with you. Wonderful place!

I really enjoy this dentist office. I have three younger kids who all go here. We have been several…read moretimes now. My kids beg to go back to the dentist. I'm not sure why everyone else is saying they didn't like their experience except for the fact that it was during Covid and everyone was having not just a bad day but a bad year. I personally think the customer service was great and the playroom is awesome (when it's open during non pandemic times)

I would not recommend this dental office. The front desk staff is very rude and unprofessional. We…read morecanceled our appointment with this office before ever even going back to see the dentist because the front staff was THAT BAD. Going to the dentist can be a source of anxiety on its own to begin with, so having rude staff when we arrived was a no go for our family. And it wasn't just our family that was treated this way, we witnessed the poor treatment of just about every other family that was checking in or out, as if those employees hate their jobs. We now go across the street to Smile Surfers and have enjoyed every single one of our visits. ALL staff have been kind, caring and friendly, exactly as a children's dental office should be!