From having an excellent prior experience with Imagine Plumbing, I had them come out to fix a…read moreleaking toilet in my basement. Sean did a thorough and meticulous job and I was very happy with the results. I appreciate his knowledge and level of caring. I will definitely call Imagine again for future plumbing needs.

Sean has helped us out twice now. The first time was when we moved into our new home and he…read moresuccessfully cleaned several drains that needed unclogging. Most recently, I was worried our shower drain was clogged so Sean came out to take a look. He quickly determined it was just normal P-trap water and didn't charge us for an unnecessary drain cleaning. We truly appreciate his time, expertise, and especially his honesty. Very thankful for his services and would absolutely recommend him.

I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

I needed a bunch of replacements (Water Heater, AC, furnace, and duct cleaning) for my house…read more Joe G. was easy to work with, clearly explained my options, communicative, no high pressure sales tactics and easy to talk to. The products were installed over a few weeks with ease. Each tech was polite and personable. I also love the peace of mind that they provide, so many services under one roof. I ended up going with their Premier Program for a monthly rate that covers all my products and has great benefits and coverage if something goes wrong. Would definitely recommend them and will be using them for any other projects I have moving forward.

I am updating my review because the service was good but the billing and their financial department…read moresucked and every time I called to try to resolve they wouldn't call me back and were unavailable. Backstory: When I booked them and they came out to our home, they did a credit check for financing. Despite my high credit score the Service Financial co they used had a pretty high interest rate. I IMMEDIATELY told the guy, I do NOT want this credit. I will get my own and just pay you. Which we did. Fast forward to over a month later they came out and did the work and the guys were great as my previous review stated. My husband signed for the work when I wasn't home and assumed it was signing off on the work and not some financial agreement. So I am waiting on the bill and I get a call from their finance company. To which I very clearly tell them NO I do NOT want your financing I will pay them in full. I call Sky and speak to the office and they tell me to just tell the finance company to send it back to them because they cannot cancel it on their end. The finance company tells me that in order to cancel it Sky needs to cancel it because the company already sent them a partial payment and they would need to return that. The salesmen at Sky calls me and swears there is no prepayment penalty and I can just pay the finance company in full with no additional charges. I tell him that I do NOT want to pay a 2nd party because they do not just finance for free. He swears that its too late now and this is the only way, but it will cost exactly the same if I just pay them off. Flash forward to my first bill with this company where I pay it off, but due to the finance charges it costs me and extra $400 for the privilage of being sent over to to them, despite me telling Sky from the very first meeting that I will pay for the system in full. I called to speak to the office person but they won't call me back and I highly doubt they will give me back the $400 extra that I had to pay. I don't know about anyone else but I don't enjoy having to fork out $400 for being lied to and given the run around when it was their mistake after I clearly told them I do not want financing.

My water heater died yesterday, at that magical age of 21. One call, replaced today, the terrific…read moreservice tech Johnny was in and out, with the unit R&R, in 1 hour 6 minutes. Highly recommend them, for fair price and excellent customer service.

Outstanding service, highly recommend this company…read more Details: We own and live in a duplex. This is the company we hired to install both water heaters (one in 2013 [gas], the other in 2019 [electric]), replacing the ones we inherited when we bought the house in 2003. We were impressed with their work on the replacements, and were again impressed with the work that happened this week. There was nothing wrong with either heater, but it had been a while since the gas heater in particular had been checked; we scheduled a service call, fully expecting to be told that the heater might need replacing due to its age. Jesse did an excellent, thorough job. He had to replace the anode rod which was full of minerals, but that was it. He did not tell us it was time to replace the heater, and in fact told us the heater was probably good for another 7 years and we could wait 5 years to get it checked again. He went above and beyond in making sure everything was working as it should (we have a hydronic furnace). We will continue to call this company for our water heater needs.

To begin, I used Precision Water Heater on two (2) separate occasions. The first time I contacted…read morethem because my hot water was not working. They arrived on time, assessed the situation, then provided a solution which resulted in replacing the tank. The quote I received was reasonable so I agreed to the terms and conditions to move forward with the services. The tech cleaned and removed all trash and materials after installing the new heater. A couple months later I had a service issue which resulted in a warranty item needing to be replaced. Precision came out right away and performed the required services. I'm truly grateful for these guys and I would highly recommend to anyone looking for quality service from their professional staff. Thank you Precision!

The water heater went out in our Portland, OR house, which is a big problem for the tenants living…read morethere. The house has a Direct Vent type of water heater, and those units are hard to find. After getting an extremely high estimate from a major national firm, with restrictive install dates (this kind of thing can't wait), I called Precision Water Heater and immediately connected with Paul. He provided a complete quote, on the spot by just looking at pictures, and located the right unit and installed it the very next morning. All work was completed within his originally quoted budget (a much better price than the others). In addition, he sealed the exterior wall outlet hole with special sealant that he purchased, and didn't charge me. I couldn't ask for a better experience or better contractor. I will use Precision for my future needs, and highly recommend them. bruce (california)

We only trust this family with our plumbing needs. They're great communicators, understand our…read moreneeds and are right there when we need them. When they're here, they're like family!

Cheerful and helpful. Charlie and team provided quickly installed a toilet flange and toilet…read more Good communications and well priced. I will definitely use them again.

We had the Plumbing and Sewer Renewal Specialists come over to advise us on a sewage macerator -…read moreand they ended addressing a bigger problem by installing a sump pump. This saved us thousands of dollars, major headaches, and safeguarded our crawl space for years to come. Taylor was our guy and his team (another Taylor) were super professional, easy going, and had a level of quality that's hard to find.They also went way above and beyond. While in our crawl space, they noticed a dryer duct had come unhooked - and fixed it while they were working. I really appreciate that this company never tries to upsell and shoots straight when it comes to what is a critical repair and what can wait. They also give you a range of options that don't break the bank. These specialists are truly special.

I had Joel come out to take a look at a leak on my shower head. He took a quick look and told me…read morehow to fix it FREE of charge. He did offer to fix it himself of course for a price but I never felt pressured to say no. I tried fixing it myself following his advice and it worked! I wanted to give him some cash for at least making the drive out but he declined. The least I can do is give a good review. Will be using them again in the future for sure.

Joe, from Axiom, installed our new kitchen faucet. He was wonderful, fast and very professional!…read moreWhile this service was not inexpensive, I learned a long time ago that you do get what you pay for. My wife and I are extremely happy with this job and would not hesitate to use Axiom, again! My highest recommendation!!

Axiom has saved us multiple times! Once from a complex and disgusting sewage pump overflow…read moresituation and just yesterday from some minor toilet issues. Always prompt and friendly ! Thanks Joe!

If you are considering plumbing work or a full home repipe, you can save yourself time and…read moreunnecessary stress by calling Service Plus Plumbing first. Companies do not earn and maintain a near perfect 5.0 rating without consistently delivering exceptional service, integrity, and quality workmanship--and this company exemplifies all three. We recently had our home repiped by Service Plus Plumbing, and the experience exceeded our expectations from start to finish. Landon and his crew were professional, punctual, and consistently courteous. They arrived exactly when scheduled, communicated clearly throughout the entire process, and ensured we understood each step of the project. What could have been a disruptive undertaking was handled with efficiency and care. What truly set them apart was their commitment to going above and beyond. They took the time to answer every question, paid close attention to detail, and demonstrated genuine pride in their work. The craftsmanship was outstanding. Upon completion, they left our home remarkably clean. Aside from the expected wall cutouts--which were outside the scope of their work--you would not have known extensive plumbing work had just been performed. Their respect for our home and property was greatly appreciated. Equally impressive was their pricing. Their quote was beyond competitive, and the final invoice matched the original bid exactly, even though they invested significant time and effort to ensure we were completely satisfied with the finished result.

Call these guys if you need your plumbing problem fixed right the first time! There's a big…read moredifference between "Service Plus"and everyone else -- Landon showed up on time (with a ditch witch!) and stayed late to get the job done. We trusted them to bore through rock to provide new water service, and were totally pleased with their work.

This company partners with Home Depot to install and service water heaters. After receiving a…read morerepair quote from a local water heater company--one that was nearly equal to the cost of a full replacement--I visited Home Depot to compare prices on new units. Before I even returned home, I received both a call and a text from Fast Water Heater offering to assess my system. I was very impressed with their customer service. Even when I returned their call after business hours, they promptly responded and provided a written quote that matched the cost of the repair--but for a brand new water heater instead. The decision was easy. Fast Water Heater installed the new unit within two days, in the same amount of time it had taken the previous technician from another company to accomplish very little. Overall, their efficiency and professionalism made the entire experience outstanding. TG Albany Or

Our water heater went out and it was pain to get our warranty company to cover the cost. They did…read morenot and we went through Fast Water Company. They were very responsive and provided us with a decent quote. The tech, Jay, came out the very next day and communicated very effectively with me regarding the time and service. He replaced my water heater within 2-3 hours. He was upfront and honest regarding the additional cost, as some of my items were not up to code. I appreciated his thorough work, timeliness and communication