Our washing machine broke . Drum was frozen, bearing for it shot. Motor dead too. Wife is…read moredistressed. (I myself an enjoined from doing laundry by my long-suffering bride.) So, I go shopping. I have seen the ads for Bray & Scarff, and was checking them against the Big Box stores. A tad higher, but they said they'll match pricing. I call, get a very nice sales lady, Tiffany, just to get pricing, but she was so efficient, friendly, and quickly matched the Lowes pricing, that I started an order estimate (which she emailed me so I could see a clear bottom line cost). She had matched Lowes and Home Depot. Delivery and take away was the same, but then she told me their delivery people were in-house, not contractors. And she could get the ones I picked out delivered the next day as they had them in stock. So before I knew it, the order is placed and paid for. I had saved some time, and had to head out any way, so I stopped in and chatted with her. Excellent shpowroom. No fancy set-ups, but clean, well organized displays of appliances. Anyway, By later in the early evening, they had a delivery time of 11:30 am to 3:30 pm. This morning (delivery day is today, 6/16/2026), checking emails, at 11:04am, I got an email, said they'd be here in 7 minutes! The delivery men were here early! How often does THAT happen? Only 15 minutes, but still. Delivery was handled by 3 men, and working as a team, had it in and running in a half hour, no dents, scratches, perfectly balanced and placed, and they even test ran them. Excellent service start to finish. Yelp needs a way to give a PLUS to a review. These folks are well above a 5 Star company.

A Legacy Brand Losing Its Touch…read more For nearly a quarter century, we have been loyal customers--every major appliance in our home bears this company's name. Once a symbol of reliability and craftsmanship, its service arm has, regrettably, become a study in decline. Each year seems to bring a new low in professionalism. Service appointments are routinely canceled at the last minute, leaving customers stranded in the scheduling void. The technician assigned to our area, in particular, has redefined discourtesy--arriving unprepared, dismissive, and often unhygienic. Shoe coverings, once a simple mark of respect for the household, are flatly refused. When asked for explanations or details about repairs, responses come laced with impatience or outright rudeness. It is disheartening to witness a brand once associated with trust erode so steadily at the hands of its own representatives. After decades of loyalty, we are left to wonder whether the company remembers what service once meant--or if it now believes its long-time customers will simply tolerate neglect disguised as business as usual.

Very responsive and affordable priced. Most of the appliance repair companies either never call me…read moreback or never show up. I'm so glad that we found John to replace our washing machine pump!

John was terrific. He owns the company and takes great pride in his work. Very knowledgeable and…read moreprofessional guy. Explained everything about why our dishwasher was clogged up. Was in and out inside of two hours. Super nice person as well. Be sure to ask how he came up with the name "Evolve" :) We will use Evolve from this point forward for all of our appliance repair.

We need to repair the washer for the rental property. The owner responded very fast and provided…read morequick diagnosis based on the video and pictures shared. He immediately gave a reasonable quote and fixed the problem the same day. Very professional and reliable!

From the owner: Fast & Reliable Appliance Repair in DC, Maryland & Virginia!…read more Same-Day & Emergency Repairs – We fix it fast so you can get back to life! Licensed & Insured Technicians – Professional, trusted service you can count on. Affordable Pricing & Upfront Quotes – No hidden fees, just honest work. We Repair All Major Appliances – Refrigerators, washers, dryers, ovens, dishwashers & more! 100% Satisfaction Guaranteed – Your peace of mind? is our priority! Serving All of DC, Maryland & Northern Virginia! Call now for same-day service!

Friendly, fast and reliable…read more Willing to share guidance on which appliances to purchase going forward.

I tried deleting my review due to the fact that Roger called and explained he had a family…read moreemergency. He was very apologetic and offered to come back out and fix it and when I explained it was already done he offered me a refund. Because he tried to make it right I would definitely recommend him and use him again.

This business screw me over and defaulted on their contract. I purchased as dishwasher with removal…read moreof the old dishwasher and was told to call after I had the dishwasher installed for them to come and remove the old one. Now that I want to execute the dishwasher removal portion of my contract they are giving me the run around and saying they will not come to pick up my old dishwasher. I am in the process of selling a home and now have a dishwasher sitting in the middle of my kitchen. Be careful with this business. I will be filing a formal complaint with the BBB and will also be filing a police report to take them to small claims court.

Bought a stack washer and dryer over a year ago. Had a small problem with dryer and went back to…read morestore for assistance. They connected me with Enos, their repair person who was wonderful. He is so knowledgeable, reliable and a great asset to the Appliance Center. Thank you. Brenda

Put the wrong paint on my front porch, Husband hated it . I was in a hurry and needed paint mix…read moreup a special color the young man was very knowledgeable and professional friendly it was mix up in 3 min top, self check friendly environment also

Ordered paint for curbside pickup waited for 15 minutes no one came out. When inside and waited 10…read moreminutes in customer service before finally someone took care of it.

They diagnosed my issue with my mower in a timely manner and did the repairs. Price and service was…read moregood

Mid Atlantic Outdoor Equipment did a great job on fixing my dad's lawnmower. I would definitely…read morerecommend this company!