Just paid $275 for a $20 part and service call to replace toilet fill valve kit. After asking further, they have set prices for certain services. This is not a fair or reasonable business approach, IMO. I will not be a customer in the future. read more

I want to give 10 stars to triple A plumbing service they did a new bathroom tub and enclosure and did the entire tear down in 2 days it's my rental property and the staff and owner Marco gave a fair and honest estimate ... I had recently had the master shower clogged they came out and cleared it gave 30 day warranty it clogged again and cleared and then it clogged Isaac came out and ran 25 foot snake and cleared it but was going to charge $198. Said it wasn't covered so I asked Marco and he said he wasn't going to charge me .. if you have plumbing issues this company is fair and honest and stand up for the work they do.. Very satisfied customer and will let my friends and family know if they have any plumbing issues ...Owner Marco and staff are great ... read more

I have used Triple A plumbing for 5 years, 5 times. This includes drain cleanings, pump fixes, and one time gas leak. it was a good company 5 years ago. It has become dishonest over the years. It over charges and provides horrible services. Second last time using them, shit spit all over the place because the service guy forgot to turn of power when put the sewer pump back. It was an accident, so I turn to forgive. lately, I called them again for a gas leak. They came onsite and start to overcharge, I had to drive a long way to meet them, so I paid. They were very impatient. After fixing one location, just don't want to try test anything else. I am the one to go into crawl space again to test it. Horrible experience. read more

Thanks guys for always doing a prompt and good service. Always professional! The came in and resolved a clogged sink and clogged bath tub.

Great experience! Our longtime "go to" plumber retired. We needed a plumber for a kitchen leak. Driving home from work we pulled up behind a bright yellow truck with a logo of two skunks, captioned "Let stinky do it." Laughing and wondering what does stinky do... we pulled up alongside the truck and discovered it belonged to Triple A Plumbing. Researched the company on Yelp and the Better Business Bureau. Based on ratings and reviews we hired them for the job. Marianna in the front office was friendly, helpful and professional. Our plumber Ernesto was earlier than his time window; friendly and professional, observing all Covid protocols, treating our home and us with respect. He did the job quickly and cleanly (no fuss, no mess) and now we have a new "go to" plumber. read more

I am a local realtor and property manager. I use triple A plumbing and find them superior in work and price. Do yourself a favor and don't pass them up if you need any type of plumbing work. My special thanks to Marco and his superior team. read more

These guys really let me down. They gave me a good price for a job that they later just backed out on. They didn't simply reject their original price, they just flat out wouldn't return my calls when I tried to schedule after paying them a couple hundred bucks for my estimate. Months later after giving up on reaching the original plumber, I called the front office again for another visit. We had a tough job to do, and when they came out the second time, the price had doubled. I tried to work with them on ideas or ways to approach the issue and they more or less told me to find someone else. I felt hopeless, as though I had an impossible job. I offered a compromise and a creative solution and was told I would get a call back after checking with management. Never happened. I ultimately called around and went to Plumbing Tech and Repipe who not only did all the work under the house that Triple A refused to do, despite giving me a bid, but also all the work in the walls, for a complete home repipe of the remaining galvanized pipe. ALL for less than the quote from Triple A/Rapid Plumbing. The morale of this story is check references and shop around read more

Triple A is my "go to" for plumbing issues: cleaning out sewer drains, replacing hot water heaters and other issues around the house and yard. I've been using them for many years. Very professional techs. Easy to work with. I called early last Sunday morning because my hot water heater broke late Saturday night. They had a tech at my house by 8:30AM with the new water heater in the truck. The tech, Joshua, was great. Very competent and very pleasant. My water heater is difficult to access in between the garage laundry sink, water softener and furnace. In addition, the new heater was larger than the old one which required Joshau to adjust the flue and re configure the hot water recycling pump and connecting hoses. A successful project with a firm fixed price quoted in advance. Complete customer satisfaction. , read more

Very nice! Explained what he thought the problems was after checking all the faucets and toilets. He gave us a price estimate before performing the work and it was not the same price we endedmup paying, which is always nice. Santiago was great! All of out drains now work! I can take a shower and do laundry, yeah for the everyday things. Thank you Santiago, you saved us!! read more

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Superb customer service with very professional, thorough, helpful and friendly plumbers. 10 out of 10 all the way! I'm always calling these folks for any plumbing issue! read more

My grandpa works here and the manager is my moms dad and my mom works there and this is the best plumbing service ever so please call1-800-784-6591.1-800-STINKY-1.also email lorenasaler@gmail.com or call and/or message the fax at (408) 213-0647!!!Thank you and i'm 8 years old BD B) =)-Zoey enallyn lozano read more

Triple A Plumbing Services - Plumbing Near Me - Santa Clara, California

Martin and Chino were a great help. They got my situation fixed quickly later into the evening and told me what was happening so I better understood. They even cleaned up after the fact. read more

We had a backed up drain pipe leading to the city sewer line. Sewage was backing up in the toilets, the shower and more. I really needed help. The technician said he would "water jet" through the cleanout pipe... In the end he left us with a huge puddle of sewage in our yard, and the pipes backed up again the very next day. I found out because the neighbors found sewage was running into their yard! I called the company back and they said there was no warranty and that we could pay for another water jet service, (I later found out that their machine was inadequate, and the wrong tool altogether) or that we could pay for a camera inspection at $375. That was enough for me to go elsewhere. read more

Just called this place and spoke to "Flo", she was so rude and hung up on my Office Manager. Who does that?!? We usually use this place and have been very happy with the level of service but whomever they have taking calls has no concept of customer service or common courtesy. read more

Just updating after another service call to confirm the 5-star rating. It has never been so easy to deal with a plumbing incident.

Martin arrived at our house quickly to address our clogged shower. He was friendly and courteous. He inspected the clean-out and the shower, determining that the problem was in the shower line, not the clean out. He tried to snake the shower to resolve the clog but stopped after telling me that the liquid plumber is out in the line that morning would damage his snake, so he'd have to come back the next day to see what he could do. He charged us $159 for the work he'd done. His price was lower than other quotes, but we still had a clog. He seemed honest and competent, and cleaned up nicely. We scheduled for him to return the next day, but cancelled after my husband used our lawn hose in the shower drain to push out the clog. read more

I had a challenging sewer line issue -- My plumber (good but doesn't do trenching work) located the problem and guessed it was a collapsed old cast iron pipe. It turned out to be a more complex issue. Marco, the president, gave me an estimate considerably less than the next estimate. Even though the project was more involved that either he or I thought, he honored his estimate. The crew was professional, worked hard and clearly earned their fee. I highly recommend them. read more

The technician was great...quick and effective. We have used them in the past...but this time we were promised an emailed receipt after paying with a check. It has been two weeks and still no receipt. We have spoken with the office several times. We need a receipt to submit to our landlord so we can take this repair expense off our rent. Our check has cleared...not sure why we can't get a receipt? We will use someone else in the future. read more

Better late than never ! I'm new to the east bay and was looking for a plumber to help with a property that I help manage. I was recommended by a neighbor who had recently used Triple A for major plumbing repairs. Anyways the dispatcher that helped me (Giselle) was so friendly and knew exactly what I was talking about. I explained that we were inquiring about the hydro jetter service and I was quite taken back by the pricing 475 minimum. However I was told the benefits of the jetting and assured it would be done professionally and on a timely manner, and I liked that there were no surprises I was told up front and not scammed into paying a large bill at the end. The technicians arrived and got to work right away; they were on it ! Silvester was very helpful and cleaned up the area after doing his job, I thought that was extremely neat granted that most places usually charge extra for time to clean. There was a bit of a language barrier but the work definitely speaks for itself. They emailed me a copy of my receipt and had iPads so everything was so quick and techy which I thought was pretty cool. I referred them to a friend in Hayward who was equally as impressed with the jetter service. We will definitely be calling for our regular Jett every 6 months. Although the prices are a little higher than I'm used to, you do get what you pay for. The service was great top to bottom ! read more

Had a clogged toilet, tried 6ft snake, different types of plungers, no luck. Called a plumber, he came but due to lack of equipment, he couldn't clear the clog. He recommended Triple A and help to arrange then to come over. 40 mins later, Joshua showed up within the promised time, and clear it with the right size of cable/snake equipment. read more

I needed to get a plumber over to my mothers, which is a mobile home. It's actually hard to get plumbers and electricians to mobile homes. Because of her being a senior citizen I was able to get her a discount on her bill. AAA Rapid Plumbing was able to make an appointment over the phone. Despite a slight mishap with the plumber finding my mothers space (From where the mailbox is, the plumber went next door - After his leaving and my calling AAA Rapid, they sent out a new plumber right away). The over all service and quality of work was excellent. I would definitely recommend them for service calls and quick repairs. Especially in an emergency or time contingency. The plumber that showed up was polite friendly and honest. I was given options with different price points. I found the plumber to be very earnest and upfront. He was in and out quickly and cleanly. With parts and labor her bill was very reasonable. When I gave a description of the needed repair, I was given an accurate estimate on how much time it would take, and it was correct (Actually less time). My mom was happy with the service and labor done. I'd definitely recommend AAA Rapid Plumbing. read more

Great Service! Called these guys on Sunday to fix a garbage disposal. They were there in 30 minutes, replaced to disposal and fixed some leaks that they discovered in the bargain. Fast, pleasant and skilled. Highly recommend. read more

I called this company for a plumbing service. The operator set an appointment for the following day at 9 a.m. Next day, I waited till 9:30 am and no one showed up. I call 800-784-6591 again, the operator told me that their technicians are running behind and they will come between 11am-1PM. I OKed that time and waited again. Of course, the did not show up again or even bother to call me if they ever show up. I would never bother to do business with this kind of dishonest people. read more

5 stars! They came out within 3 hours, provided excellent service. Patiently worked and explained the issues.

I never deal with such a rude dispatcher , bad attitude First time I use this company and I'm so disappointed. I hope The Owner Marco takes care of his business by selecting Better and more qualified dispatchers Mariana was very nice and very profesional but the evening shift - super rude!! I'm a business owner and I will never allow my employees treat my clients that way Sorry to write this complain, but the owner needs to know what goes on PR read more

We've called Triple A Plumbing for several jobs. They were great up until the last one. They came out to fix 2 dripping faucets. They replaced the faucets, but when I came home the cold water connection under the sink was leaking. Called them again and they came out the next day and fixed the leak at no charge. I came home and checked for leaks and the hot water connection under the sink was leaking. They came out the next day and replaced the connection under the sink. Since they had not originally replaced that part, they charged me for the part. They also charged for the labor as if it were a new service call. I called customer service the next day to say that I didn't think I should be charged for a new service call, since they claimed to have checked for leaks on the first visit. If they had found the leak at that time and replaced the part, I would have been charged for the part but not the minimum labor charge for a service call. The person I talked to was very nice, said she understood how I felt, and someone would call me back. That was over a week ago and 4 calls and promises to call me back, and no one has ever called me back. I feel like their strategy is to not respond until I give up and stop calling. This has worked in the short term, but the next time I need a plumber I will call someone else. Update: One day after posting this I got a call from Triple A Plumbing saying they are going to refund part of the second service call. I'm upgrading from 1 star to 4. The missing star is because it took them over a week to act on this and because of the missing calls. But they did finally respond. read more

Without question, this is the best experience I have ever had with a plumber. On time, within budget, going above and beyond the call of duty in every way, this is a company that will get the job done. A specific hats off to our plumbing technician, Josh Willis. He was kind, knowledgeable, efficient, and polite. After a seven hour job, pulling out over 5 feet of crap-encrusted vines from our toilet (so gross!), changing out our faucet, replacing something in our other toilet, he deserves a medal. Rapid Plumbing, you are very fortunate to have an employee as dedicated as Josh. He makes your company shine in all of the right ways. If I owned a plumbing company, I would most definitely coax him over to work for me. He is a true gem. Thanks again for a job well done. I will definitely use your services again, as well as refer you to the people I know. BRAVO! --Dr. Rebecca Kovan read more

I called these guys because I had a leak under my sink. I thought I might be able to fix the problem myself but I ultimately decided to call a plumber. I found these guys on Craigslist and I was surprised to see how professional the plumber was. I was able to give the plumber the riot act because I didn't want to pay too much and he didn't even flinch. read more

Very good and fast service. We had a clogged shower drain, and they send a team over in 40 minutes.....on New Years At 8pm! They gave a quick quote and got everything done quickly. read more

We had a toilet overflow on Christmas Eve with guests on the way. We called these folks and they were there within an hour, fixed the problem and cleaned up. And, the plumber was a super-nice guy, too. So, on the day before New Year's Eve, while we're preparing for 50 guests the next day, our kitchen sink backs up. Within an hour, another super-nice plumber shows up, snakes our drain out to the street in the dark on a freezing cold night. Problem solved, with a smile. These guys are great! Call them 24 hours and they're there within an hour. read more

Martin came out and snaked our line as our waste disposal was backed up. He went to 60 feet and found a lot grease in the line. He told me what I need to do to keep the same thing from happening again. He was friendly and helpful. Should I have any other problems I will call them again. read more

Showed up on time and quickly after calling, within an hour. (Now operating as Rapid Plumbing) Looked at our problem and made suggestions to clear the drain, main line. Another truck was needed to blow out the line and inspect it with a camera. They arrived within an hour. Roots and a cracked outside pipe was causing the backup. They gave an estimate to fix the pipe and came back on time the next day (Sunday). We went out numerous times to watch the progress. They needed to purchase additional pipes/parts but were back quickly to finish the repair. The only complaint we have is they starting filling the large trench/hole without asking us to come out and see what they had done. This was not good since we paid a very large amount for this repair and had been out to see the work off and on. The one worker only came to the door when he said they were finished so too late. The work has a one year warranty so if any problems occur they will make the repairs. I would recommend this company and use them again but make it clear we want to see the progress as they go and certainly before filling in a large trench with dirt and completing a water leakage test. UPDATE: Owner of company increased our warranty and offered to do another camera look for free after reading this review. They contacted me the next day to discuss our complaint which was good. read more

I was having the hardest time finding a plumber at reasonable after hour rates... More than half of the plumbers I called wouldn't quote me their hourly rate, or were booked until the next day. Triple A Plumbing Service quoted me time and a half plus parts. And their time and a half was a lot less than others... Right before the plumber pulled up, they called me to tell me the plumber was outside of my house, I was very impressed with their safety protocols. As access to my house is long and I couldn't even see their truck from my driveway. I broke one of my main pipes in the outside wall when trying to repair it myself. Triple A Plumbing came within the hour that Sunday night. They spent a little over 2 hours, but got the job done right (unlike the crappy job the previous owner of this house did). They had to cut an opening underneath my Kitchen sink to access the pipe, and they put a new tee fitting and brought out a new 1/2 inch pipe to the outside of the house. I'm very happy with their service! read more

I used this company for a HUGE,expensive job of roughing in a toilet, shower/tub, sink and washing machine. They were of the cheaper estimates I got but used them because I liked their people and they showed up ontime to give estimate, etc. It is so hard to find good construction people in this white hot housing market. They did a great job on the rough in. Unfortunately, I also found that my main sewer line was collapsed. I guess when the home was built in the late 50s, the builder used a product that was basically tar wrapped cardboard! It doubled my bill but they got the whole thing done in a few days. With such a huge job, there is usually issues that come up. I was doing an entire home remodel and had issues with anything and everything that is usually involved with such a big, expensive project (I basically have a brand new home now). What makes a good company great is how they handle problems. Marco the owner is a great man and always would talk it out with me to bring a fair resolution. We ended up using them to install a on demand -tankless water heater too. This saved so much space and us economy friendly. Would HIGHLY recommend read more

AMAZING SERVICE! I had an emergency with my sewage injection system and they came out right away (within 1/2 hour!) Paul was extremely professional and knew exactly what the issue was an resolved it right away. Paul even went the extra mile to explain to me what caused the issue so that I could avoid it in the future. They were honest and affordable. I am definitely going to use them again! It is great to have the peace of mind that there is a good plumber you can call when you need one! So happy I found them! Look no further. These guys are the best! read more

My experienced w/ this co was excellent. Paul was the tech. he was on point fixed the water leaked in my garage. He was nice, knowledgeable about plubming. Price was reasonable. I'll hire them again. read more

I called the service on Saturday evening to ask for an estimate. The dispatcher told me there is no difference between after hours, weekend and week days fees. I though i misheard her and asked again and she confirmed. When the technical did the service, he charged me double weekend fee. I called them back to complain. They said they were very sorry about this error on their side, but I still had to pay. read more

We had Martin (a very hardworking and polite man) come in and work on our plumbing issues. He came in saying, "Ain't no job too hard for us" and he was right. Triple A Plumbing Service was the third plumbing company that came to inspect our toilet and the one to FINALLY fix the issue. Great, affordable company. Strongly recommend! read more

Jose came out to tend to a clogged drain (needed to be snaked). He was courteous, professional and got the job done! Very nice service...highly recommend this company and especially Jose! Thanks Jose... read more

Watch out for this contractor! They can charge you $176 even when the job only takes 5 minutes! They charge a minimum 1 hour fee, but would not disclose that on the phone call!! read more