I've been here a couple of times and while the food was prepared quickly, the quality was pretty lacking. My wife's sandwich was sopping with pesto, and my most recent smoothie was way too frozen. Even after sitting out for 20 minutes I still couldn't drink the bottom third of it. We do enjoy Tropical Smoothie Cafe in our household but probably won't visit this location again. read more

Fresh, flavorful smoothies with real fruit--fast service, healthy vibes, always hits. My smoothie came out in a great time

We got smoothies delivered to us at work for wellness week and this was my first time having them. I got the peanut butter cup and it was so good! Looking forward to trying more items. read more

Tropical Smoothie Cafe - Peanut Butter Cup Smoothie - Sandwiches Near Me - Cary, North Carolina

Employee was really rude to me even though I'm a frequent guest and a customer. I will go to a different tropical smoothie next time. Hope at least my food is delicious. read more

If you want a smoothie then in a heartbeat yes, but no to everything else I ordered the Baja chicken wrap with no onions and there was no chicken in it and we called the girl was nonchalant as if they didn't do anything wrong and didn't even off to make things right. When asked to talk to a manager she said that they don't have a manger on duty there on the weekends. I would love a full refund for that item considering they messed it up. And Tropical Smoothie your wraps have gotten significantly smaller but you haven't lowered your prices for them. We also ordered 2 all American wraps and they look like a donut stick in size and there wasn't too much egg or bacon in it. I do hope that the manager sees this bad review and answers me. Plus your staff needs to be trained to give a crap and be given proper resources on how to handle situations like this when management is not present. My name is Dawn read more

We love this location inside the Bradford complex. The staff is patient and helpful and the smoothies are delicious. The hot wraps are really nice too. Generally a clean location so ambiance is casual and fun esp with younger kids, a quick bite or to sip around and enjoy the patio. read more

Customer service was not there. One of the employees was very rude and made negative comments about my order when I was present. Do not recommend. read more

Smoothies are really good but the first time I went they were out of guava. Their whole set up of social distancing isn't really effective.

I'm not sure who took over this store after I stopped working here, but babyyyyyy they need some training. The smoothies are tasteless and watery! I'm not sure if I'll go back. read more

Does this look like $8 worth of salad to you? I can see the bottom of the bowl. There was no dressing and because I was working and in a hurry I couldn't go back for any. On top of it, some of the spinach was rotten. I threw it away. The smoothie was good, though. I want my money back for this janky salad. read more

Tropical Smoothie Cafe - Tai spinach salad - Sandwiches Near Me - Cary, North Carolina

Awkward spot but amazing smoothies! Prices seem to be competitive. Ordered the detox island green and it was great. There are also food items on the menu, which makes it a good spot for lunch. Service was fast. read more

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Absolutely furious. There was a huge clump of hair in my flatbread. SO disgusting, how do you not realize it was in there. Took a bite and IT WAS IN MY MOUTH. I almost threw up. This is my local tropical smoothie but i will for sure never be returning. read more

Tropical Smoothie Cafe - A whole hair ball in my flatbread - Sandwiches Near Me - Cary, North Carolina

My husband and I come here a lot as we live in the apartments next door. Always have a horrible experience. Always out of things. Something they don't have, it always takes forever to get your food even if you order ahead. Most times employees are in the back and others are screaming they need help. A sit down restaurant is faster. The location needs way more employees. It's in a location where there are lots of repeat customers that walk over everyday. read more

78G OF SUGAR. NOT LISTED ON THE MENU AS AN INGREDIENT. Google it, watch the staff ladle it in. Horrible disingenuous menu adds hidden sugar to every smoothie and juice. I wouldn't mind this if it was clearly stated. IT IS NOT. The board suggests the ingredients as just fruit for several smoothies. You can't make a smoothie with just fruit. Asked what was added, and was informed: "Water and Ice." "What else?" "Nothing, unless you order one with low fat yogurt." "okay, I'll take a smoothie." I watched them prepare it and they ladle a massive scoop of sugar into every one. I interrupted and asked what the powder was and was informed it was sugar. They told me they hadn't made mine yet. I do not believe there was malicious intent on the part of the employee, but as a corporation there is an effort to not disclose the ingredients. The employees should be trained to explain everything that goes into a blender when asked. Or direct them to hand an ingredient list to the inquisitive consumer. I'm sure the regular smoothies that are worse for you than a candy bar or slice of pie are tasty as can be, but the healthy option of modifying it makes a watery slush of fruit. Just sad because there's some great things you can do with that fruit while making a satisfying smoothie. 3 stars for friendly staff, clean setting and a decent beverage, if only they could disclose the ingredients. read more

Waited forever for a curbside order that we made at the actual curbside location. Never alerted us it was ready, nor did anyone come out to deliver our food, despite having given them the description of our car. Had to go in to the store to check on our order, where there were several other customers, all unmasked, who had entered the store well after we had placed our order, ordering and receiving food. Our food had just been sitting there in a bag. Got it home to find that 3 out of the 4 sides we had ordered were missing. My wrap was soggy from having been microwaved with the salsa and lettuce on it and then sitting too long. I will not return to this place, nor do I recommend it. read more

Disguised as a healthy place but lots of meat, gluten and dairy. Managed to get an organic smoothie but surely they can improve the menu to be healthy. Friendly staff. read more

This cafe has an awkward setting and parking for sure. The normal crew that works does a good job, but can be slow at times. Smoothies are really good! read more

I go here about 3xs a week love the food and especially the smoothies!! And it's big enough to enjoy for a while lol read more

The wraps and smoothies were much better than we anticipated. I wanted a simple dinner that wouldn't be too heavy for this hot weather so I ordered the Thai chicken wrap and fresh watermelon mojito smoothie (with strawberries, lime and mint). The smoothie had just the right amount of sweetness and I finished the entire thing instead of getting sick of the flavor halfway through like I usually do. (Of course, I'm a sucker for watermelon in general.) The wrap was tasty as well (warm chicken wrap - not the cold kind) and was even better at the decent price. While there aren't too many tables to dine in with, I think it's a great cafe to grab a quick, healthy lunch to go. If anything, the smoothies here are way better than Smoothie King's nearby that tastes mostly of sugar and ice. read more

Tropical Smoothie Cafe - Delicious loaded spinach salad - Sandwiches Near Me - Cary, North Carolina

There is nothing like walking in to get a smoothie and seeing staff with earbuds in and leaving them in while waiting on me. Another girl was on her phone. I see cameras but I don't think the owner is checking them. Might want to revisit that... read more

Gave this place a second chance after a sub-par first visit, and that was a mistake. Floors are very dirty, food left on tables from previous customers, and it felt very understaffed for the number of customers in line, or the employees are in the back unseen. The person making smoothies appeared 5 min after we placed our order, and seemed to be preparing our drinks with an attitude. This place does not seem to be managed well, and unfortunately I will not be returning. There are plenty of other options when I decide I want to take my family out for smoothies. FYI- I'm not rating this visit on my smoothly, since IM STILL WAITING FOR IT 10 min after ordering- just rated based on appearance and customer service read more

all the workers are extremely careless with making food and every time I've Uber eats food they forget a whole item or just a mess everything up. like I'm literally sitting here missing a smoothie read more

This place is terrible when it comes to service. I recommend Smoothie King or Planet Smoothie if you want a smoothie. I've been waiting for hours for my smoothie and still haven't gotten it. They are so understaffed it's embarrassing. 1/10 read more

Ordered a Smoky Grilled Cheese Sandwich. It was a bit mediocre, had some tomato blend in it, would be nice to have fresh tomatoes instead. The staff was completely unwelcoming and barely acknowledging. Zero friendly service; like they were doing me a favor by me spending my $ at their establishment. I waited over 15 mins for a sandwich, not really fast food service. Disappointed. (Visited 5/10/2022 2:05:21pm. Server: Tristen, Order #95, Order ID 19870156591) Note to Management: Please speak to your staff about being welcoming, friendly & appreciative to customers, if they can't do that they shouldn't be working with the public. Hope to see an improvement going forward. read more

Great smoothies and staff here. Everyone is friendly and every time I'm here everything is made consistently. Can't ask for more. I've yet to try any of the wraps and sandwiches but that'll be soon. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Cary, North Carolina

All I can utter is unfortunate. My co-worker and I stopped in for a small bite and smoothie, 3/6/2020. We've had plenty of great service at this location, today was the antithesis. In a review and customer service based world, to not get with the program shows a lack of desire, motivation and downright ignorance. If your chosen job/field is not where you want to be in life, do us a favor and find something else. Today, we were not greeted with a smile, hello, good morning...'welcome to Tropical Smoothie' nothing. In fact, the young man looked absolutely put out by the fact that we were there. You know, I'm a realist, forgiving etc. I have my days, but you can damn well bet I treat every client/customer as important as the last one. It's really a damn shame. JL read more

My friend raved about this place. I joined her because she wanted to go here. Smoothies are something I make at home all the time so I hesitate to spend money on smoothies. Also, I love my smoothies. My daughter wanted an orange smoothie so i ordered it. This smoothie was awful. It tasted like orange Julius. On the other hand, I tried one of their bowls and it was good. My daughter liked her quesadilla. The staff was nice. All and all, not impressed but ok for fast, somewhat healthy, lower priced food. read more

I'm a tropical smoothie fan, however this location does the most to sour my expectations. I ordered for pickup and was told it would be ready around 6:50, however when I arrived no food was in progress and I had been skipped by 5 other people who came in. All in all, it took me 40 minutes to receive the totality of my order (considering I was told it would be 10) and even then the food was rushed, the smoothies had been placed in a defective container they had 40 minutes to glance at and replace, and were also improperly packaged causing one to spill across the seat of my car before I got out of the parking lot. I can never imagine going back here with the insanely poor customer service and mediocre food (worse than other locations). Hopefully someone will get their team in line. read more

I went to this place today morning. The lady making the smoothies was coughing all the time. She didn't step out instead kept making smoothies and coughing all the cups and blenders. I watched her make an entire order before me (plenty of smoothies to-go )while coughing. I had to ask her to wash her hands. She agreed but our smoothies had been made already. Should have asked her to wash everything. We ended up with smoothies from the coughed-up-on blenders anyway. I expect better cleanliness standards if I am paying upwards of $5 per smoothie. read more

I work right around the corner and have been to this location twice. The smoothie I ordered was awful both times. Also, when I walked in there were several people working and no one greeted me. They acted like I was bothering them. They were not friendly. This happened both times i've been in here. The girl handing me my change dropped it on the counter instead of putting it in my hand that was open. Very Rude! When my patients are hooked up sometimes they want a snack or drink and I took the menu for this place out of my book. I will not be giving this place my business again! read more

So I'm currently waiting for my order and the female worker has earbuds in and her mask half off and the other worker didn't even have a mask on. I understand it's probably a summer job, but a little bit of effort goes along way. I'll probably just wait until I get closer to another tropical smoothie . read more

I hate coming here cause I always have to ask them to make my smoothies 2 and 3 times over cause they don't make it well and it's watery because they put water and ice which is stupid cause all they are doing is giving you a watered down smoothie. Also the young kids that work there have no concept of hygiene so I am skeptical to purchase any food there. Anyways it's close to my daughters job so I find myself there more often than I want to be read more

I love Tropical Smoothie! Staff so friendly and smoothies are always delicious. I hope you will bring back the cacao chocolate!

This is honestly probably the worst place to eat I have gotten moldy food from here twice and the service is horrible I waited for curbside pick up for 25 minutes and they never came out so I called the number three times and they never answered. Ended up leaving because it's not reven worth it lol. I had a friend that used to work there and she said most of the food is expired so yeah read more

Customer service was not good. I stood in line waiting for someone to take my order for at least 5 minutes, without being greeted. Two workers (male and female, possible associate manager at that time) was engaged in conversation ignoring the fact that customers were inside waiting to place an order. On top of that smoothie was not good, will not be back. read more

More than just your average smoothie cafe, Tropical Smoothie Cafe also offered solid food choices as well that were all a pleasant surprise! Don't get me wrong, the smoothies were all on point with lots to choose from and everything was fresh made but so was the food - plenty of healthy options. I stop by here a lot after workouts for a good shake or a clean nutritious meal. read more

Staff was fantastic my service was very quick even in the middle of rush and everything tasted fantastic. I will definitely return this tropical smoothie is far better than every other location I have been to. read more

I have been going to this tropical smoothie for years and always had great experiences until today. The instructions for curbside pickup were very unclear and I called 3 times with no answer. I finally had to go into the store and was given rude looks and remarks from the staff. I am utterly disappointed in the attitudes of the two staff members that were working. read more

Great smoothies! 4 vs 5 stars because staff have seemed unfriendly and irritable both times we've gone. Also, be sure to scan the app at the register to pay & get your rewards; they aren't going to remind you. read more

this is possibly the worst service I have ever received. This is the second time i've waited over 40 minutes for my food. I ordered curbside delivery and it was never brought out to me. I had to go inside and grab my smoothie off the counter where 3 other smoothies were waiting and hadn't been delivered. I ended up going across the street to chick-fil-a after to get food because my smoothie was melted and not mixed well. I will not be going back. read more