I usually like Tropical Smoothie, not so much for the smoothies but for the food. The smoothies are never fully blended and has a bunch of ice chips in it. The smoothies always taste plain and watered down. The food is usually good... at other locations. Every time I go to this location, the food is disgusting and the service is horrible. Today, I felt like I was interrupting the teenage workers' hangtime session. One of the girls seemed annoyed I ordered food... then I was told they were out of certain ingredients. While waiting, the workers were chatting away, dancing, oh.. I don't want to forget the cuss words! Very unprofessional... accompanied by some nasty food. Won't be coming back!!! read more

Average smoothie I think they are upping there option because I noticed a section of healthy protein stile shakes like I see at the gym but still not too sure what's in it because even it has the fruits and protein powder they claim Font know what extra sugars and stuff they add in. Overall though it's a cool place to chill and if your in the mood for something cold it hits the spot read more

As far as Tropical Smoothie Cafes go, this one is good to go. Nice and clean and the staff is always very friendly. Don't forget your punch card! 10th one is free. read more

Expect them to be out of the 1st 3 things you order. Almost every time I come in they are out of multiple items required to make a sandwich or a smoothie. I don't even know why I'm giving it 1 star if there were another smoothie place near my house I would never go here! read more

anyone that has been to more than one Tropical Smoothie Cafe knows that there are good locations and bad locations (as in, they cant make good smoothie-the staple of the establishment). this happens to be the best of all the locations ive been to. no mater what smoothie i order, it is always good and consistent. i can come in any any day of the week, whether its busy of slow in there, and my smoothie is tasty. i usually get the health nut with whey, but im known to get a peanut paradise or a sunrise sunset from time to time and they are just right every time and never watery tasting or off. they also have food, people. food that is also really good and on the "healthy" side. wraps, sandwiches, salads. my favorite wraps are the jamaican jerk chicken or the popeye's favorite. i get the ultimate club sandwich a lot and its really good. salads...i dont mess around with them but im sure theyre good. anyone that lives in that area, horizon and horizon, should stop by. definitely buy one of the tropical smoothie reusable cups and save a styrofoam cup from going into the environment. read more

It seriously bums me out that it takes a half hour to get a smoothie here. Wasted my whole lunch break from work waiting....for one smoothie. And with one person in line in front of me. read more

The service at this location is terrible! They do not care how long you wait nor do they care that you call in an order at 900am and then tell you 5 minutes till ready then at 940am after getting there and paying and waiting they still cannot get it together. Even the shift leader Nicolas didn't seem to care that it took us 40minutes to get 2 smoothies we called in! read more

I have been coming to the location for a while now and it's the same thing every time . The food and smoothies are good but the customer service is awful . read more

Tropical smoothie has really yummy food but for some reason, they are ALWAYS SLOW. It doesn't matter which one I go to in town!! Whenever I go there are never more than two people working. TWO PEOPLE. Considering every smoothie is made to order, this is very inefficient to only have two workers. Whether I go through a drive thru or walk in, the line is never crazy long but the wait has been up to a half hour!! One time I drove up to a drive thru and the girl just told me "we're closed" even though there were 3 cars ahead of me. She then explained that she was the only one there and couldn't take on anymore orders. C'mon TSC- get more workers in there! read more

Location has gone way downhill over the last few months they don't open on time leave signs on the door stating they will be open late and don't open at all. I waited outside for over an hour one day along with 5-6 other customers and an employee and the manager never showed up. Next time I went in I said something and all I got was a we had maintenance being done. Yet the whole time I was there no one was in the building working read more

Very long wait time. And sorry to say but tasteless smoothies. I feel they put way too much water in their smoothies so there's no taste. They probably do that to cut down and save money, which is wrong The other locations are way better. read more

Really good smoothie but why do the employees touch the food and then touch their hats, hair and phones with the same gloves on? So unsanitary. I'm disgusted and I will never go here again. Just go to Jamba Juice. At least they enforce putting hair back into a pony tail or bun and they know how to property handle food. read more

These people have the BEST smoothies ever they always have good service . One time they gave me a small smoothie and a cookie for my little son (he's 2 years old) for free!!!. THANK YOU SO MUCH !!! read more

Not going to give it 1 star simply because this is not because of the food...simply put, the service here has gone down hill. Each time my wife has come here, once or twice a week, they have split a large for our three YOUNG children. No way that any of them could finish their own (even a kids size). I thought it especially accommodating at first that they would split a large for us so that my kids could enjoy one without having to waste. Today when I went in, the worker looked at me as if I was crazy when I asked her to split one for me. When I explained that they did this for my wife all the time, she was quick to deliver a rude reproach..."we never do that!" What a coincidence, "we will never come back here." Job well done fellas! read more

Good smoothies... Horrible customer service!! Bunch of kids running this place!!! It's not hard to say hello and thank you it's part of customer service... If you don't like your job... Quit!!! Get a job where you don't deal with people!!! read more

Out of all the tropical smoothies this has to be the cleanest and the best. The stephanie location is terrible not even worth going inside. Last two times I went the service was awful not to mention they had a c rating. This tropical smoothie blows all of the other ones in Henderson out of the water. Their smoothies are tasty and their wraps are fresh. The service here is great and they don't take long as suggested in the other reviews. If you go in before 11:30 hardly anyone waiting. read more

Leah helped me this morning and answered ALLLLL my random questions! Island Green was already my favorite...but knowing I can get it without sugar made my day! YOU'RE AWESOME! Can't wait to put my mug into use! Have an incredible day!! Thank you! read more

Food and smoothies are awesome and consistent. The employees are not happy to be here and I always feel like I'm putting them out when I show up. read more

The wait to get simple items here is just ridiculous! They seriously need to hurry the pace, had I known it would've taken 30+ minutes to make a sandwhich and a smoothie I would've gone elsewhere. Fix the wait! read more

This place consistently closes before their posted close time. They lose many customers because of it. Tonight, they closed at least 15 minutes before their posted time. There were at least 4 customers lost in that time period. Don't trust their signs. They often shut things down early so they don't have to do work. read more

I'm in love with the mango magic! Friendly staffs! Feeling very refreshing especially on a hot day! I can't wait to come back and try more of other smoothies! read more

Was excited about the menu, and I had high expectations only to arrive and be disappointed to see the place unkept. Their was a young man at the counter who never greeted me, and I saw one young girl in the back who was working. I told the man I was there for a phone in order which is pointed to the right of him saying "is that it"?. He proceeded to tell me he just arrived, and didn't know what was going on. I said, "looks like you guys need some help here". He just looked overwhelmed, and I told him I needed my chips and he told me they didn't have time to restock, but I told him that was ok, and continued to select my chips. Got home and had to sort out our food as nothing was marked except a few of the drinks. My daughter has a salad which she dug thru first only to find a large piece of paper like that you see covering cheese slices. Her strawberry, banana smooth had no flavor. All the rest of the food was good. Disappointed that this could be a really good place to eat, but because it's so mismanaged I would only go when I could actually see my food being put together. read more

This Tropical Smoothie is the equivalent to an ER that is fully staffed and if you're bleeding out, they'd get around to you after the doctors finished their decade long poker game. It would be easier to get face fucked by a porcupine than get a drink in under 20 mins. read more

I've never had a problem with this location, the morning time workers definitely have to be my favorite just because they are always friendly especially for being early morning. They usually remember my order since I would go up to 3-4 days a week but I don't think they would just because I tend to change it once in awhile. I love getting the peanut paradise with no sugar and soy protein, definitely my favorite. read more

I am usually a fan of this store but my experience was not great tonight the floor was filthy in the kitchen (trash, large puddles and food) as you can see when you are making your order, very unappetizing half the restaurant was closed off 2 hours before closing so if you want to sit you must choose from 3 tables. I left my keys in the restaurant not ten minutes later I went to find them and the big girl with brown hair made me play twenty questions to get them back. what a turkey. I suggest they keep there attention on keeping the place tidy at least where you can see from the front. Also no more punch cards which they seldom offered at this location while from my experience other locations offer them constantly. read more

Come here at least 3 to 4 times a week in the morning. Chia Bannana Boost w/ peanut butter no sugar

Talk about crappy customer service, frowns and scowls are always plentiful here! Smoothies are smoothies, nothing crazy. Food is alright. If there was another smoothie place near by, I'd probably be going there. read more

Great customer service. I got an Island Green Detox smoothie. I had to eat it. Next time I'll be sure before I get it to go.

Went inside and right away the workers were ignoring a customer. There were no people standing in the line and I was standing there for atleast 10 minutes and never had one word said to me. And I was ignored when I asked to take my order. read more

always take forever to make the smoothie and mine came out straight water consistency

Amazing selection of great tasting smoothies. There food options are awesome too. All in all this place is always a good option to eat out, but especially after a workout. read more

Horrible service, lazy employees, filthy environment, inconsistent product. Better luck bringing your own ingredients and a blender.

smoothie a day keeps the doctor away! get up and goji buy far the best. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Henderson, Nevada

Went into Tropical Smoothie thinking of the "healthy options"...NOT. After ordering two chicken wraps and a pomegranate plunge we were reading the Owners pamphlet on his creation of a "healthy cafe." Then we watched as our wraps came out of a microwave oven. Upon questioning the cashier about the Microwaving of their food he told us that's the way they do it. Since they boast about no grills, hoods or other costly equipment to help startup costs for franchisees...so where is the "healthy" in this cafe? With 45g of sugars coming from turbinado sugar added for a total of almost 89g of sugars in the pomegranate plunge...Run and find your insulin. If you are looking for a healthy cafe...keep looking and pass the Tropical Smoothie Cafe by. The only reason this cafe would get one star is that the staff is nice and the place is clean. read more

I like all the coupons they're giving out for the holidays! $2.15 for a smoothie cant beat that!

Maaliq was super professional! My friend and I even thought he was the manager but he told us he was not, only the supervisor! He made our dining experience unforgettable and I will be going to this one on Horizon Ridge instead of Green Valley and I live all the way on Eastern. Maaliq is sure as Hell a great hire! read more

Super slow service almost every time. Came in with no other customers in sight and took them at least 5 minutes to approach me at the counter and take my order then another 10 minutes to make my food. I ordered ONE wrap. Mind you there are TWO workers working and they continued to take their time talking before making my food. Disappointing... if a customer looks unhappy you would think to hurry up or do something different right? read more

Awful. Dirty inside, looks like it's shutting down to be honest. Both of my smoothies were extremely watered down and when I asked them to remake it the girl said oh ok well we will just add more fruit and put less water. WATER?! They have the fakest smoothies and in case you didn't know they add spoonfuls of SUGAR to them, so make sure to say no sugar if you don't want literally a spoonful of sugar in yours. It's disgusting. Worst smoothie place ever. read more

Service normally good stood in line 10 minutes no one acknowledged us. Wasn't very busy we left. On to Bo Ba.

Took my SIL here and we each had the "Green Island" smooothie (spinach, kale, pineapple, mango, and banana). They were delicious and just the right consistency. I love a good green smoothie! We sat inside, and it was mostly clean, but pretty noisy with music blaring, and the blenders going making smoothies. Not exactly amazing atmosphere, but the smoothies were sure good, and great for a casual get together. I would go back. I could see this being a good place to go with my kids because they could make a little noise, and no one would notice, lol. read more